HubEngage Features

Allows administrators to customize to accommodate their unique processes. Includes ability to create custom objects, fields, rules, calculations, and views.

Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc with other software applications.

Enables users to view and transact business with the same content in multiple languages and currencies.

Grant access to select data, features, objects, etc. based on the users, user role, and groups.

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Access software remotely via mobile devices

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track employee/learner's progression through training programs

Allows employees to set and manage work or career related goals

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Detailed plan including steps, milestones, assignments, and timeline needed to complete a project, strategy or goal

Access software remotely via mobile devices

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Use a dashboard to view benefits that are selected by employees or offered by employers

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Organize and manage the accomplishments and development of employees or performance of applications or systems

Tools to find, assess, and hire suitable candidates for a job within an organization

Track and manage adherence to policies for any service, product, process, or supplier

Track employee/learner's progression through training programs

Track and manage schedules and meetings via an integrated calendar

Track employee schedules, availability, and performance across projects and tasks

Create orientation programs for new employees or students

Create, manage and track all task activities and progression

Automates core HR functions such as talent management, employee evaluation and learning management

Managing service requests, incidents, IT issues & support with a ticketing system

Access software remotely via mobile devices

Manage employee salary processes, data, taxes, and records administration efficiently

Store, manage, and track all electronic documents in a centralized location

Create, share, and manage the distribution of job descriptions/duties

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Access software remotely via mobile devices

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Set up connections to third-party platforms to improve business processes

Creation, administration, and evaluation of assessments or tests

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Access software remotely via mobile devices

Addition of necessary external data, applications, tools, or features

Create and manage internal campaigns to improve company culture or business strategy.

Create, design and manage workflows for repetitive tasks

Enable students, customers or employees to engage with each other in a particular space online or offline

Manage and track employee referrals for open job positions

Build, track, and maintain relationships with candidates

Create, design and manage workflows for repetitive tasks

Manage and track all internal and external communication conducted via calls, email, text, or chat

Manage advertising space and its sales within your network or publication

Track, manage and store the applications of potential future members, customers or candidates

Manage, store and organize emails within the system or via third-party apps

Manage and track all job information and associated tasks

Track products that are for sale at a reduced price or part of coupon promotions

Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc.

Create, save, and store files

Manage and track all job information and associated tasks

Manage and store data in a database

Manages compensation such as salary, bonus, and benefits processes, aligning with policies

Track employee schedules, availability, and performance across projects and tasks

Automates core HR functions such as talent management, employee evaluation and learning management

Catalog, manage, and develop employee skill sets

Organize and manage the accomplishments and development of employees or performance of applications or systems

Track and manage adherence to policies for any service, product, process, or supplier

Create, share, and manage the distribution of job descriptions/duties

Create, share, and manage the distribution of job descriptions/duties

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Set up connections to third-party platforms to improve business processes

Uses LLMs to generate dynamic responses within defined boundaries and business-safe content rules.

Maintains context across user turns in a single session to provide coherent, relevant responses.

Understands varied user phrasing and infers intent without relying solely on keywords or scripts.

Supports building conversational flows using predefined paths, rules, and decision trees.

Provides fallback messages or guidance when the bot cannot understand or fulfill a query.

Allows users to send and open various file types.

Notifies users when they have been contacted or tagged.

Message content search capability.

Digitally share screen view with others

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Software can be accessed through a downloadable mobile application.

Software can be accessed through a downloadable desktop app or a cloud-based site.

Set up connections to third-party platforms to improve business processes

Integrates with Active Directory

Allows users to communicate via audio call.

Allows users to communicate via video call.

Presenter can see and hear participants and vice versa

Compare survey results to industry benchmarks to locate key areas for improvement. Evaluate survey results at either a high-level or individual employee level.

Survey results can be visualized and reported on in real time, with manager dashboards and automated reporting tools. Reports can be customized and distributed to aid in organizational improvement and employee performance reviews.

Connects to external systems and applications as needed to complete team workflows.

Provides analytics tools that reveal important business metrics and track progress.

Has a centralized dashboard for users to interact with.

Is consistently available (uptime) and allows users to complete tasks reliably.

Ability to remotely control the content displayed across digital screens.

Ability to schedule digital signage content in advance.

Enables individuals with different roles within the operator’s organization to control the content that is being published on the digital signage network.

Track and manage the scheduling of tasks

Access software remotely via mobile devices

Track and manage inventory levels to maintain proper supply

Allow the audience to interact or engage with the content

Create, save, and store files

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Create, manage, and track policies and procedures within an organization

Track and manage adherence to policies for any service, product, process, or supplier

Create and administer polls and surveys

Ability of websites, web applications, or mobile applications to function without an active internet connection

Control, secure and enforce policies on mobile devices such as smartphones, tablets etc.

Remotely schedule and display multimedia content regardless of where you are

Create playlists of content and media types & manage the distribution of those playlists to display screens

Distribute short, customizable culture-focused surveys or polls to employees to measure the various factors of employee engagement, including job, environment, and pay satisfaction.

Customize various components of surveys, including individual questions, distribution frequency, audience size, and anonymity.

Provides content templates built by academics and/or practitioners and leverage science and research.

Pre-designed layouts that can be customized to match preferences and requirements

Streamlining repetitive tasks and activities through automated and predefined workflows

Provides robust sharing options for communication with both internal and external stakeholders.

Provides users with a pre-built library of useable content.

Provides users the ability to upload a variety of media formats, including photos, videos, and URL addresses for live web pages.

Provides users the built-in ability to edit parts of their designs, like images and text.

What You See Is What You Get is a no-code tool that allows users to create and edit content using a visual interface

Program to edit text files that renders the content in accordance with embedded markup code such as HTML

Segment employees according to factors such as location, demographics, and position. Distribute surveys and filter survey results according to employee segments.

Send and receive recognition in the form of digital badges, awards, or messages to colleagues, employees, and managers. Recognition is displayed in real time in the platform on a live activity feed.

Communicate with team members and managers through a built-in customizable web portal. Users can communicate 1 on 1 with each other, and can ask questions, share frustrations, and make suggestions with varying degrees of anonymity.

Online portal where employees can access and track their own information

Gauge satisfaction and receive information for improvement and success

Allows employees to praise one another in a social network-like feed visible to the whole organization

Integrates with business solutions such as HRIS systems and social tools.

Is accessible from a mobile device and by users on the go.

Provides employee survey and feedback features.

Provides flexible and easy-to-manage employee reward options.

Ability to connect and integrate with your asset management sources to feed your screen from where your assets are housed.

Provides detailed information about the content assets and playback, playbackmedia players, and user management.

Identify component attributes like servers, hardware, software, and manage relationships across all services

Maintain and control user sessions (including session tracking, timeouts and termination) in a web application or system

Interactivity between software and users by touching areas on the screen of display devices

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Allows information to be distributed via a scrolling news feed.

Allows information to be distributed via newsletter.

Allows information to be distributed via push notification.

Allows information to be distributed via email.

Allows administrators to deliver information through multiple channels at once.

Send messages to multiple recipients at the same time

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Able to share pictures, videos or external articles, and users can participate in the communication if authorized

Allows employees to confirm that they have received or read a piece of content.

Allows employees to leave comments on posts within the application.

Automatically translates information via machine translation.

Allows administrators to set permissions within the application.

Has the ability for users to like and react to a post, comment and share visuals on posts, react to comments left by colleagues, and also tag colleagues if they think it would be interesting to share with others to read too.

Shares the option for users to answer surveys via the tool from wherever they are are. Has customization options of single, multiple choice, or open text answers, etc.

Create audience-based chat rooms to share news within their teams, and employees can create private chat rooms as well. Replicates the user experience of employee's favorite apps (e.g. WhatsApp, Messenger, Slack etc.).

Access software remotely via mobile devices

Engage in direct, instant messaging with customers, users, etc.

Ability to chat online in real time

Provides API access to connect with proprietary business systems or internal data sources.

Offers embeddable widgets or SDKs for integration into websites, apps, or third-party tools.

Allows non-developers to configure and design chatbot flows via visual or no-code interfaces.

Integrates with existing hardware.

Enables users to create surveys through a simple drag-and-drop or WYSIWYG editor

Tailored or customizable questions for more targeted and relevant data collection

Offers pre-built templates for creating surveys with different audiences or use cases

Provides tools for distributing surveys through email, SMS, social media, etc.

Distribute a survey via mobile devices

Survey popup over a webpage to specific users based on their behavior

Short, frequent surveys designed to quickly gauge the ongoing attitudes or feelings of a specific group

Survey design technique that directs respondents to different questions based on their previous answers

Allows users to customize survey colors, logos, and URLs to match company branding

Ability to embed videos, photos, or other rich media

Allows for creation of surveys in different languages and advanced survey translation

Provides tools to visualize and analyze data

Allows users to export reports from the product into an .xsl, .csv, or .pdf file

Allows administrators to set permissions on viewing, filtering, or sharing survey results

Provides a channel for team members to share media files, communicate, and work together

Share and present designs

Analyze survey results via statistical testing or crosstabs directly within the software

Receive data and information in real time

Interact with data visualization elements, such as charts and graphs, to drill down into data

Ensures consistent performance, delivering reliable outputs based on user prompts.

Implements stringent measures to protect user data and ensure privacy.

Shows adeptness in comprehending and responding to complex or multi-part queries.

Facilitates natural and human-like conversations, delivering engaging interaction experiences.

Demonstrates a sophisticated understanding of both written and spoken user commands.

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Offers a high degree of customization to meet individual user or business requirements.

Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels

Manage and track all internal and external communication conducted via calls, email, text, or chat

Create, design and manage workflows for repetitive tasks

Manage, store and organize emails within the system or via third-party apps

Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support

Features robust learning mechanisms, improving responses over time based on past user interactions.

Showcases the ability to recognize, correct, and learn from its own mistakes.

Displays creativity in generating diverse, interesting, and contextually relevant responses.

Produces content that is accurate, factually correct, and relevant to the user's query.

Evaluates the chatbot's ability to provide flexible APIs for custom integrations and functionality expansions.

Regularly receives updates that contribute to continuous improvement of the product.

Assesses the chatbot's ability to function seamlessly across various platforms and devices.

Seamlessly integrates with other platforms or software systems, enhancing overall utility.

Set up connections to third-party platforms to improve business processes

Helps administrators ensure content is compliant with company policies by providing tools to monitor and moderate user-generated content.

Enables users to create and conduct polls and surveys to gather employee feedback and opinions.

Provides cloud-based storage to manage, organize, and store information and documents.

Administrators have access to analytics and reporting tools to monitor platform usage, engagement, and impact of ESN on the organization.

Enables administrators to create, edit, and deactivate user profiles as well as assign different roles and permissions based on user responsibilities.

Manage, organize, and store contact information

Create and update newsletter content to increase engagement

Manage, store and organize emails within the system or via third-party apps

Track and manage schedules and meetings via an integrated calendar

Create, design and manage workflows for repetitive tasks

Manage the process of planning and scheduling meetings, including agenda creation

Incorporates gamification elements such as badges, rewards, and leaderboards.

Enables users to create groups or communities for the purpose of connecting on shared interests or goals.

Allows users to upload, share, and collaborate on a variety of documents and file types.

Allows users to create and share content via posts, comments, and discussion forums.

Provides a way for recipients to provide feedback directly.

Provides a variety of design elements and templates.

Allows users to embed a variety of content types to a newsletter, including videos, images, and links.

Multiple contributors can work on a newsletter simultaneously.

Personalizes content based on recipient, team, department, etc.

Has an archive to store and manage past newsletters.

Ensures the security and confidentiality of internal communications.

Provides granular control over user access and permissions.

Has features to ensure newsletter adheres to internal regulation and compliance requirements.

Integrates with other collaboration tools, such as intranets and employee communication platforms.

Contains fully branded mobile app that is available natively via different platforms. Has low bandwidth management to optimize communication between the application and servers.

Provides customizable web platform for colors, fonts, company branding etc.

Targets content based on profiles, attributes, communications needs, etc. Able to personalize end-users' content view based on preferences and interests.

Creates segmentation groups and communication audiences to target messages, content, features access, etc.

Create and update newsletter content to increase engagement

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Manage, store and organize emails within the system or via third-party apps

Allow organizations to streamline the check-in process for visitors.

Manage and track all internal and external communication conducted via calls, email, text, or chat

Create/control content and visuals for deployment on multiple screensavers

Track and manage schedules and meetings via an integrated calendar

Store, manage, and track all electronic documents in a centralized location

Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills

Create, manage and track all task activities and progression

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Create, design and manage workflows for repetitive tasks

Create, save, and store files

Displays application newsfeed content in an engaging and modern manner.

Allows for reaching employees through the Integrated newsletter builder via email

Publishes the content once on the platform and pushing it through to different comms channels. Pushes specific content based on rules to Microsoft Teams, displaying content inside SharePoint, etc.

Public or private sharing of digital files such as documents, audio/video, images, and more

Can activate a Must-Read or an Alert. Must-read will be content that a user is exposed to when they connect to the platform. Allows for alerts to appear in full screen and user will not be able to view the platform without reading the content and validating the dedicated button.

Analyzes behavior data to understand performance of program via users, content performance of what content performs best, and video content performance determined by what videos have been seen and by who.

Connects with API access, low-code/no-code connectors, as well as integrations with intranet, HRIs, Microsoft Teams, Slack etc.

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Condenses long documents or text into a brief summary.

Improves search functionality by prioritizing search results based on a user's previous interactions and relevance, enabling users to find messages, files, and people without the need for exact search terms.

Prioritizes user notifications by suggesting channels, people, and messages relevant to a user's work.

Uses AI-powered language translation tools to translate messages in real-time.

Creates, assists, or automates the generation of text-based content within the platform.

Use AI to generate content in the form of text, images, videos, etc.

Works across multiple software systems or databases

Engages in human-like conversation for task delegation

Manage and support multiple languages

Works across multiple software systems or databases

Engages in human-like conversation for task delegation

Manage and support multiple languages

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Works across multiple software systems or databases

Set up connections to third-party platforms to improve business processes

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Improves performance based on feedback and experience

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience

Capability to perform complex tasks without constant human input

Improves performance based on feedback and experience

Adjust communications based on previous interactions or personal preferences

Enables tuning or updating chatbot behavior based on user feedback or admin input (non-live learning).

Includes safeguards to restrict inappropriate responses and ensure compliant language use.

Active reporting of data and metrics

Add customized logos and colors to align with company branding

Point or incentive based programs loyalty programs designed to increase customer engagement

View and track pertinent metrics to find patterns and gain insights from data

Facilitate training materials that help employees grow and progress in their positions

Process of communicating with an online community and measuring the effectiveness of activity

Communicate using direct chat or messages within the system

Tailored or customizable questions for more targeted and relevant data collection

Alter the layout and content of reports

Leave comments and notes on documents for others to view

Tracks metrics that provide insight into how a user interacts with any interface or product

Use AI to generate content in the form of text, images, videos, etc.

Centralized storage for employee data, records, and performance metrics

Pre-written repository of questions that can be reused within a course or for assessment or interviews

Games or game-like elements to track progress and reward accomplishments

Receive data and information in real time

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Automatically calculate score after the assessment

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved

Interact with data visualization elements, such as charts and graphs, to drill down into data

Process of familiarizing new employees with the company, their position, and responsibilities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Electronic storage of staff/employee contact information and job status in a centralized repository

Allow users to access multiple services after entering their login credentials once

Survey or poll in which voice broadcast recipients can communicate responses via the phone

Survey or poll in which participants communicate responses via the internet, typically by completing a questionnaire on a web page

Allow media to be embedded in the question or answer options

Tracks metrics that provide insight into how a user interacts with any interface or product

Pre-written repository of questions that can be reused within a course or for assessment or interviews

Graphical representation of data

Create and administer polls and surveys

Use AI to generate content in the form of text, images, videos, etc.

Visual representations of words that give greater prominence to words that appear more frequently

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Customize data fields to support various needs and use cases

Create, save, and re-purpose templates for emails, forms, etc.

Manage, store and organize emails within the system or via third-party apps

Allow the audience to interact or engage with the content

Allow users to collaborate and ask questions regarding folders and/or documents within the system

Gauge satisfaction and receive information for improvement and success

Track and document all activities across devices, networks, and other systems

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Application programming interface that allows for integration with other systems/databases

Removes data that is incomplete, inaccurate, or irrelevant from a dataset

Create and send email blasts/campaigns

Protect sensitive data for digital privacy

Allow reviewers to provide anonymous feedback to encourage honest conversations

Modifying a website's URL to enhance readability, branding, or campaign alignment

Integration of respondents' answers from previous survey questions into subsequent questions or text

Practice of collecting data and responses for market research/surveys without an internet connection

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Measuring and analyzing Net Promoter Scores to evaluate customer loyalty and satisfaction levels

Assemble applications and processes by dragging over and arranging pre-built components

Import and export data to and from software applications

Ensure the answer provided fits set parameters (numerical, positive number, etc.)

Process of dividing customers into groups based on common characteristics

Limit the number of participants with certain characteristics you want to complete the survey

Manage and support multiple languages

Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral

Reminders sent via email

Games or game-like elements to track progress and reward accomplishments

Randomize the displayed order of questions and answer options

An extended application or connector that enables users to perform additional services with their current set of tools

Preview materials before finalizing projects

Use AI to generate content in the form of text, images, videos, etc.

Assemble applications and processes by dragging over and arranging pre-built components

A record of all activities within the system, including user access, changes made, etc.

Import and export data to and from software applications

Personalize delivered content based on characteristics, preferences, behavior or other data across the network

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Manage and support multiple languages

Automatically send mass notifications or alerts for any emergency or crisis

Electronically display menu item options for customers to make selections from

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Application programming interface that allows for integration with other systems/databases

Expand the format in which multimedia files and web content are delivered in RSS feeds

Predict future data based on historical data sets

Manage and support multiple locations

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Track and analyze various metrics such as demographics, psychographics, behavior and other insights

Supports various file formats

Collection of images, videos and other digital content that can be used

Pre-designed layouts that can be customized to match preferences and requirements

Adheres to regulations designed to ensure the safety, transparency, and ethical use of AI systems in the European Union

Configure publication's layout before publishing

Process of dividing customers into groups based on common characteristics

Automatic update of information / software

Facilitate the display of multimedia content across multiple screens

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Protect sensitive data for digital privacy

Add customized logos and colors to align with company branding

Accept, record, and reconcile financial transactions

At least a username and password is required to access the system

Determines the location of a device using GPS or an IP address

Extra layer of security that requires not only a password and username but also something specific to that user

Monitor the movement of one or more IT assets throughout the organization

Deploy updates or install new software remotely

Identify the physical location of an individual, asset, device, etc.

Development of custom software, web apps, mobile apps, etc.

Control and manage access to wireless networks

Print tickets, receipts, and other information on location

Alter the layout and content of reports

Access work applications remotely, for when working away from the office and/or traveling

Gauge satisfaction and receive information for improvement and success

Manage the process of receiving, preparing, and delivering orders for goods/products

Notifications via mobile devices

Allow or block access to specific domains and individual pages

Notifications that are delivered to users as soon as an event occurs

Allows users to view videos without downloading media files

On-screen keyboard that can be used without the need for physical keys/keyboard

Track and interpret metrics on the usage of company resources

Find & retrieve relevant data or documents

Observe and track the demand, usage, progress or quality of a system, product, or user

System alerts about the need to escalate an issue or request

Civil rights law that prohibits discrimination against individuals with disabilities in all areas of public life

Design, modify, and organize how content is displayed on a system interface

Digital displays use technologies such as LCD, LED, projection and e-paper

Electronic signing method that validates the authenticity and integrity of a digital document

A list of events with their respective dates

Live stream to multiple devices simultaneously

Digital displays use technologies such as LCD, LED, projection and e-paper

Communicate using direct chat or messages within the system

Access names, contact information, and roles of employees in a centralized repository

Allow users to access multiple services after entering their login credentials once

Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention

Add customized logos and colors to align with company branding

Define levels of authorization for access to specific files or systems

Application programming interface that allows for integration with other systems/databases

Record and send audio and/or video files by online message or chat

Provides a channel for team members to share media files, communicate, and work together

Gauge satisfaction and receive information for improvement and success

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Brief assessments used to measure knowledge and skills

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Send individual or bulk text messages at predetermined times

Ability to see if recipient has viewed/opened the message

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Securely stores data to prevent data loss or breaches

Manage the reservation of workspaces

Pre-designed layouts that can be customized to match preferences and requirements

Track and report regulatory data to either internal management or external stakeholders

Tools to improve and measure employee satisfaction and involvement

Receive system updates as soon as any changes are made

Use AI to generate content in the form of text, images, videos, etc.

Process of familiarizing new employees with the company, their position, and responsibilities

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Customize contracts and forms to collect specific information

Search and filter data across systems to locate required information by entering keywords or certain criteria

Electronic storage of staff/employee contact information and job status in a centralized repository

Attach digital tags to documents and assets for identification, search, or monitoring purposes

Online forums/groups where users can ask questions, share ideas, best practices, etc.

Store and organize documents in a centralized system

Assemble applications and processes by dragging over and arranging pre-built components

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Import and export data to and from software applications

Leave comments and notes on documents for others to view

Store photos of employees

Track and document all activities across devices, networks, and other systems

View messages sent by both parties during the chat conversation

Notifications via mobile devices

Tracks metrics that provide insight into how a user interacts with any interface or product

Allows users to publish blogs on social site

An @mention is a way to tag or notify a specific person about a message/post

Group messaging lets multiple people carry on a group conversation

Process of sending a large number of documents, messages or emails to multiple recipients at once

Manage the process of planning and scheduling meetings, including agenda creation

Access software remotely via mobile devices

Input different types of content and edit text formats, fonts, font sizes, and colors

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Online forums/groups where users can ask questions, share ideas, best practices, etc.

View messages sent by both parties during the chat conversation

Manage, organize, and store contact information

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Retrieve sent messages from mailboxes of recipients who haven't yet opened it

Shortcuts for inputting frequently used messages

Store and organize documents in a centralized system

Provides a channel for team members to share media files, communicate, and work together

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Alter the default workflow to meet your organization's needs

Allow users to access multiple services after entering their login credentials once

Define levels of authorization for access to specific files or systems

Create, manage and track all task activities and progression

Timed notification for any upcoming task, deadline, appointment, or activity

Ability to see if recipient has viewed/opened the message

An @mention is a way to tag or notify a specific person about a message/post

Application programming interface that allows for integration with other systems/databases

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Engage in direct, instant messaging with customers, users, etc.

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Import and export data to and from software applications

Manage, store and organize emails within the system or via third-party apps

Search and filter data across systems to locate required information by entering keywords or certain criteria

Securely stores data to prevent data loss or breaches

Track and document all activities across devices, networks, and other systems

Notify large groups of people simultaneously about important updates.

Add customized logos and colors to align with company branding

Assemble applications and processes by dragging over and arranging pre-built components

Leave comments and notes on documents for others to view

Electronic storage of staff/employee contact information and job status in a centralized repository

Send personal messages to clients or attendees

A list of events with their respective dates

Attach digital tags to documents and assets for identification, search, or monitoring purposes

Pre-designed layouts that can be customized to match preferences and requirements

Receive system updates as soon as any changes are made

Store photos of employees

Notifications via mobile devices

Tracks metrics that provide insight into how a user interacts with any interface or product

Allows users to publish blogs on social site

Search and filter data across systems to locate required information by entering keywords or certain criteria

A list of events with their respective dates

Electronic storage of staff/employee contact information and job status in a centralized repository

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Attach digital tags to documents and assets for identification, search, or monitoring purposes

Pre-designed layouts that can be customized to match preferences and requirements

Online forums/groups where users can ask questions, share ideas, best practices, etc.

Store and organize documents in a centralized system

Assemble applications and processes by dragging over and arranging pre-built components

Application programming interface that allows for integration with other systems/databases

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Receive system updates as soon as any changes are made

Import and export data to and from software applications

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Define levels of authorization for access to specific files or systems

Leave comments and notes on documents for others to view

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Add customized logos and colors to align with company branding

Store photos of employees

Track and document all activities across devices, networks, and other systems

View messages sent by both parties during the chat conversation

Notifications via mobile devices

Allow users to access multiple services after entering their login credentials once

Tracks metrics that provide insight into how a user interacts with any interface or product

Allows users to publish blogs on social site

An @mention is a way to tag or notify a specific person about a message/post

Provides a channel for team members to share media files, communicate, and work together

Continuous profile-based stream of news and activity

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Create, manage and track all task activities and progression

Online portal where employees can access and track their own information

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Gauge satisfaction and receive information for improvement and success

Manage and support multiple languages

Tracks metrics that provide insight into how a user interacts with any interface or product

Set up connections to third-party platforms to improve business processes

Integrates with Active Directory

Online forums/groups where users can ask questions, share ideas, best practices, etc.

An informational database that allows users to add, delete, or revise content

A list of events with their respective dates

Track and manage schedules and meetings via an integrated calendar

Create, design and manage workflows for repetitive tasks

Allow users to access multiple services after entering their login credentials once

Create, save, and store files

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Add customized logos and colors to align with company branding

Create and design org charts that include an organization's structure information, contact information, illustrations, and more

Electronic storage of staff/employee contact information and job status in a centralized repository

Centralized storage for employee data, records, and performance metrics

Use AI to generate content in the form of text, images, videos, etc.

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Allows users to publish blogs on social site

Create, manage, and track policies and procedures within an organization

Application programming interface that allows for integration with other systems/databases

Define levels of authorization for access to specific files or systems

Assemble applications and processes by dragging over and arranging pre-built components

Centralized repository to store content and assets

Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support

Private network of devices, such as a WAN or LAN, that is only accessible to authorized users and not the public

Attach digital tags to documents and assets for identification, search, or monitoring purposes

Notifications that are delivered to users as soon as an event occurs

Pre-designed layouts that can be customized to match preferences and requirements

Communicate using direct chat or messages within the system

Store and organize documents in a centralized system

Access software remotely via mobile devices

Process of familiarizing new employees with the company, their position, and responsibilities

Search and filter data across systems to locate required information by entering keywords or certain criteria

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Leave comments and notes on documents for others to view

Customize contracts and forms to collect specific information

Store, manage, and track all electronic documents in a centralized location

Create and automatically send premade copy in response to customer messages

Configure existing workflows to meet your organization's needs

Process and analyze human language in text or audio form

Add customized logos and colors to align with company branding

Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral

Analyze and gain insights into data in real-time

Existing bot models for AI-based tools commonly used for auditory and textual conversation methods

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Ability to chat online in real time

Active monitoring of systems, applications, or networks

Assemble applications and bots from pre-made building blocks without having to write software code or knowing a programming language

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Train your system to interpret and transcribe voice messages

Assemble applications and processes by dragging over and arranging pre-built components

View and track pertinent metrics to find patterns and gain insights from data

Use AI to generate content in the form of text, images, videos, etc.

AI-based platform which conducts a conversation via auditory or textual methods

Helps understand a user's intentions/actions

Automatically identify and save contact information of potential customers

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Search and filter data across systems to locate required information by entering keywords or certain criteria

Interact with data visualization elements, such as charts and graphs, to drill down into data

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Communicate using direct chat or messages within the system

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Interprets what a user is doing based on context and helps guide them through the process.

Ability to interact with the application using human languages such as English

Observe and track the demand, usage, progress or quality of a system, product, or user

The ability of a bot to respond to user queries in synthesised voice

Notifications that are delivered to users as soon as an event occurs

A collection of customer information such as contact details, demographics, previous interactions, etc.

Application programming interface that allows for integration with other systems/databases

For the intention to be used by developers

Process of dividing customers into groups based on common characteristics

System alerts about the need to escalate an issue or request

Tracks metrics that provide insight into how a user interacts with any interface or product

Centralized storage for employee data, records, and performance metrics

Allows employees to set and manage work or career related goals

Digital greeting cards that are sent electronically, usually via email

Manages incentive programs such as profit sharing, stock awards, and individual bonus plans

Games or game-like elements to track progress and reward accomplishments

Software program that continuously adjusts its behavior based on observed data

Boards that use custom metrics to show how leading performers compare to other individuals/teams

Communicate using direct chat or messages within the system

Manage and monitor spending to align with the financial constraints or goals

Access software remotely via mobile devices

Allow users to access multiple services after entering their login credentials once

Application programming interface that allows for integration with other systems/databases

Allows employees to praise one another in a social network-like feed visible to the whole organization

Builds a system of recognition and rewards to encourage employee performance and link outcomes to business needs

Pre-designed layouts that can be customized to match preferences and requirements

Provides real-time feedback and assessments on employee performance, skills, and accomplishments

Add customized logos and colors to align with company branding

Formally proposing oneself or choosing someone as a candidate for a job, responsibility, or award

Track accrued recognition and rewards at an individual employee level

Forums and/or tools where employees/ers recognize and showcase peers' achievements to boost workplace culture & community engagement

Distribute awards to winners via prizes, coupons, giveaways, items, redemption codes, etc.

Tracks metrics that provide insight into how a user interacts with any interface or product

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Alter the layout and content of reports

Timed notification for any upcoming task, deadline, appointment, or activity

A catalog which lists a selection of rewards for incentive programs, loyalty programs, referral programs, and more

Allows managers to praise, recognize skills, and give feedback to their employees

Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager

Leave comments and notes on documents for others to view

Use AI to generate content in the form of text, images, videos, etc.

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Manage and support multiple languages

View and track pertinent metrics to find patterns and gain insights from data

Gauge satisfaction and receive information for improvement and success