Higher Logic Thrive Reviews & Product Details

Higher Logic Thrive is a comprehensive online community and marketing software solution suite designed to drive engagement. With nearly 20 years of experience, Higher Logic has established itself as a trusted partner, serving more than 3,000 customers and facilitating over 350,000 online communities globally. This platform supports more than 200 million users across 42 countries, making it a significant player in the realm of community engagement and marketing. The Higher Logic Thrive portfolio consists of three primary products. The Higher Logic Thrive Community is an engagement solution that fosters connections, resource sharing, and discussions among members. This product is particularly beneficial for organizations looking to enhance member interaction and create a vibrant online community. By providing a space for community members to engage, Higher Logic Thrive Community helps build stronger relationships and increase member satisfaction. In addition to community engagement, Higher Logic Thrive Marketing serves as the go-to marketing and communications software for associations. With an impressive 99% deliverability rate, this tool ensures that messages reach the intended audience effectively. Leverage this software to deliver targeted communications, enhancing member engagement and ensuring that the right information is shared at the right time. This capability is essential for organizations aiming to maintain strong connections with their members and keep them informed about relevant events and initiatives. The Higher Logic Thrive Platform integrates the functionalities of both the Community and Marketing solutions, creating a cohesive experience that enhances member engagement. This platform is designed to scale alongside an organization's growth, allowing for the addition of various add-ons and third-party integrations with CRM, AMS, and LMS providers. This flexibility ensures that customers can customize their experience to meet their evolving needs. Furthermore, Higher Logic provides expert Advisors to assist in implementation, ensuring that customers can quickly get up and running. Users also benefit from the Higher Logic Users Group (HUG), which offers a network of support and shared knowledge. This combination of robust features, scalability, and community support positions Higher Logic as a valuable resource for organizations looking to enhance their member engagement and marketing efforts.

Seller

Higher Logic

Discussions

Higher Logic Thrive Community

Languages Supported

English

Solution Type

Best-of-Breed

Overview by

Sarah Spinosa

Used by YourMembership and 2 others

Beta

Value at a Glance

Averages based on real user reviews.

Time to Implement

4 months

View More Pricing Information

Higher Logic Thrive Integrations

(2)

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Carsyn K.

Marketing Coordinator

Mid-Market (51-1000 emp.)

1/18/2022

"Better than MailChimp"

4/5

What do you like best about Higher Logic Thrive?

The personalization of the whole process (from demo to clicking send) Review collected by and hosted on G2.com.

What do you dislike about Higher Logic Thrive?

I dislike how sterile the website is. It should be a bit more user-friendly, as to not scare away others. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management

Small-Business (50 or fewer emp.)

10/19/2021

"Higher Logic is Great"

5/5

What do you like best about Higher Logic Thrive?

Higher Logic is great because they integrate with YM Your Membership, they allow easy engagement with my members, and they allow me to have gated content for our members only. Review collected by and hosted on G2.com.

What do you dislike about Higher Logic Thrive?

I wish their support team was more resourceful. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management

Enterprise (> 1000 emp.)

10/20/2021

"Favorite Online Community"

3.5/5

What do you like best about Higher Logic Thrive?

Higher Logic is very engaging with its customers. Review collected by and hosted on G2.com.

What do you dislike about Higher Logic Thrive?

slightly lacking innovation and a little slow on catching up with the new development in the tech industry. Review collected by and hosted on G2.com.

Recommendations to others considering Higher Logic Thrive:

Higher Logic is the best in the online community solutions in terms of application features, support, and vendor engagement. Review collected by and hosted on G2.com.

What problems is Higher Logic Thrive solving and how is that benefiting you?

virtual networking between industry professionals is made possible. The online community is a reliable source of information and guidance to professionals. Review collected by and hosted on G2.com.

Jennifer W.

Community Manager

Enterprise (> 1000 emp.)

10/16/2017

"Great Community Software, Excellent Vendor Partnership!"

4.5/5

What do you like best about Higher Logic Thrive?

Ease of use, the ability for a company to make changes and updates relatively easy. This helps keep things fresh and keeps development costs low. I value our partnership wtih Higher Logic and their willingness to work with us to be successful. Review collected by and hosted on G2.com.

What do you dislike about Higher Logic Thrive?

There are some limitations to privileging, and the functionality needed for a b2b experience. However, they continue to grow in this area and have made tremendous advancements from where they were. Review collected by and hosted on G2.com.

Recommendations to others considering Higher Logic Thrive:

Evaluate what is essential to your community and ask pointed questions about how those key elements will be reproduced or made better by Higher Logic. Review collected by and hosted on G2.com.

What problems is Higher Logic Thrive solving and how is that benefiting you?

Our goals are to improve our customer experience, help to retain customers, and deflect calls to support. Review collected by and hosted on G2.com.

Verified User in Computer Software

Enterprise (> 1000 emp.)

10/19/2021

"Easy to Use Community Software"

4/5

What do you like best about Higher Logic Thrive?

Designing pages with drag and drop widgets allows my team to respond to community and page requests quickly. Security groups are also a blessing when it comes to saving time. Review collected by and hosted on G2.com.

What do you dislike about Higher Logic Thrive?

There are numerous bugs with the system and odd outages or access issues. For a young product, they have some cool features, but don't we all want more? Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising

Small-Business (50 or fewer emp.)

2/13/2019

"Clunky platform, but continually improving and gets the basics done"

3.5/5

What do you like best about Higher Logic Thrive?

Their forum for users which allows you to ask questions of other clients/customers, this is usually more effective than contacting their customer service Review collected by and hosted on G2.com.

What do you dislike about Higher Logic Thrive?

Platform is clunky, will launch updates without allowing users time to test or notify their own users Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management

Small-Business (50 or fewer emp.)

10/19/2021

"A Great Community Platform"

4.5/5

What do you like best about Higher Logic Thrive?

Higher Logic brings connection to a geographically diverse organization Review collected by and hosted on G2.com.

What do you dislike about Higher Logic Thrive?

Keeping up with new technology is a lift that is difficult to stay up to date with. Review collected by and hosted on G2.com.

Karen M.

Community Manager

Mid-Market (51-1000 emp.)

10/19/2021

"Great way to interact with Members and Customers"

4.5/5

What do you like best about Higher Logic Thrive?

The automation behind the scenes is excellent. This lets you boost engagement through emails, badges, or specific content to segmented groups. Review collected by and hosted on G2.com.

What do you dislike about Higher Logic Thrive?

There are growing pains, working out the bugs while launching new features. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management

Small-Business (50 or fewer emp.)

11/24/2021

"Informz is Clunky"

1.5/5

What do you like best about Higher Logic Thrive?

The customer service is strong. You can speak to people on the phone. Review collected by and hosted on G2.com.

What do you dislike about Higher Logic Thrive?

You can't swipe highlight. The popup box disappears when you do. Review collected by and hosted on G2.com.

Rebekah W.

Sr. Copywriter/Content Strategist

Small-Business (50 or fewer emp.)

11/13/2020

"Smarter, More Integrated Marketing!"

5/5

What do you like best about Higher Logic Thrive?

For our small marketing team, we were looking for a solution that would take us beyond the upload a list and send it out capabilities that our previous email provider offered. We were spinning our wheels creating and uploading lists rather than taking advantage of a solution that was fully integrated with our AMS. This product solved that problem with auto-updating, integrating list building capabilities - as well as plethora of other data points about our users that could allow us to target our messages in a more effective manner. Review collected by and hosted on G2.com.

What do you dislike about Higher Logic Thrive?

There are some limitations as to what data our AMS can pass into the Marketing Automation Professional for personalization fields, but those can be uploaded into the system as needed. Review collected by and hosted on G2.com.