Higher Logic Thrive Reviews & Product Details

Higher Logic Thrive is a comprehensive online community and marketing software solution suite designed to drive engagement. With nearly 20 years of experience, Higher Logic has established itself as a trusted partner, serving more than 3,000 customers and facilitating over 350,000 online communities globally. This platform supports more than 200 million users across 42 countries, making it a significant player in the realm of community engagement and marketing. The Higher Logic Thrive portfolio consists of three primary products. The Higher Logic Thrive Community is an engagement solution that fosters connections, resource sharing, and discussions among members. This product is particularly beneficial for organizations looking to enhance member interaction and create a vibrant online community. By providing a space for community members to engage, Higher Logic Thrive Community helps build stronger relationships and increase member satisfaction. In addition to community engagement, Higher Logic Thrive Marketing serves as the go-to marketing and communications software for associations. With an impressive 99% deliverability rate, this tool ensures that messages reach the intended audience effectively. Leverage this software to deliver targeted communications, enhancing member engagement and ensuring that the right information is shared at the right time. This capability is essential for organizations aiming to maintain strong connections with their members and keep them informed about relevant events and initiatives. The Higher Logic Thrive Platform integrates the functionalities of both the Community and Marketing solutions, creating a cohesive experience that enhances member engagement. This platform is designed to scale alongside an organization's growth, allowing for the addition of various add-ons and third-party integrations with CRM, AMS, and LMS providers. This flexibility ensures that customers can customize their experience to meet their evolving needs. Furthermore, Higher Logic provides expert Advisors to assist in implementation, ensuring that customers can quickly get up and running. Users also benefit from the Higher Logic Users Group (HUG), which offers a network of support and shared knowledge. This combination of robust features, scalability, and community support positions Higher Logic as a valuable resource for organizations looking to enhance their member engagement and marketing efforts.

Seller

Higher Logic

Discussions

Higher Logic Thrive Community

Languages Supported

English

Solution Type

Best-of-Breed

Overview by

Sarah Spinosa

Used by YourMembership and 2 others

Beta

Value at a Glance

Averages based on real user reviews.

Time to Implement

4 months

View More Pricing Information

Higher Logic Thrive Integrations

(2)

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Gregg H.

Senior Director of Member Experience

Small-Business (50 or fewer emp.)

4/25/2022

"I highly recommend the Higher Logic Community platform as a tool to enhance the member experience."

5/5

What do you like best about Higher Logic Thrive?

I like that it is easy to use and intuitive. Review collected by and hosted on G2.com.

What do you dislike about Higher Logic Thrive?

The ability to customize the look and feel as we use the template version. Review collected by and hosted on G2.com.

Sue B.

Deputy Executive Director / COO

Small-Business (50 or fewer emp.)

4/3/2022

"Higher Logic is a fantastic partner for Illinois ASBO, I highly recommend them."

5/5

What do you like best about Higher Logic Thrive?

HL's strategic consulting helped my team move from zero to 360 using the tools we purchased, the online community, email automation in Informz and website hosting. Review collected by and hosted on G2.com.

What do you dislike about Higher Logic Thrive?

I do not dislike anything, I want to invest in staff so they can identify opportunities that make themselves known when analyzing the data HL provides. Review collected by and hosted on G2.com.

Karli T.

Marketing Coordinator

Enterprise (> 1000 emp.)

4/20/2022

"Higher Logic Newby"

4.5/5

What do you like best about Higher Logic Thrive?

I love the ability to host all of our documentation in our libraries within Higher Logic, instead of hosting everything across Drive, Dropbox, etc. Review collected by and hosted on G2.com.

What do you dislike about Higher Logic Thrive?

I wish you could send quick email reminders for events instead of having to build out an entire campaign in Informz. Review collected by and hosted on G2.com.

Verified User in Education Management

Small-Business (50 or fewer emp.)

2/24/2022

"Great Communication Tool"

5/5

What do you like best about Higher Logic Thrive?

Our association has been using Higher Logic and its online community concept for quite a few years. At the beginning of the epidemic, our main community was the perfect place to provide updates and changes that would be affecting our members. Messaging was all in one place and our members appreciated having this tool available. Review collected by and hosted on G2.com.

What do you dislike about Higher Logic Thrive?

We had a slow start with our members using the community by themselves, without prompts from our team. It's always a great day to see a dialogue started and the threads grow with back and forth conversations. Review collected by and hosted on G2.com.

Mary C.

Membership, Web and IT Associate

Small-Business (50 or fewer emp.)

3/24/2022

"Higher Logic has helped to grow our membership base, improved retention and efficiency."

5/5

What do you like best about Higher Logic Thrive?

The campaigns have been awesome at helping us to stay in contact with new and returning members. Review collected by and hosted on G2.com.

What do you dislike about Higher Logic Thrive?

Sometimes glitchy but not often enough to complain. Review collected by and hosted on G2.com.

Tom M.

CEO of Metal Treating Institute Management

Small-Business (50 or fewer emp.)

4/28/2021

"Like a Full Time Employee!"

5/5

What do you like best about Higher Logic Thrive?

Easily connects our members, staff and working committees! Total engagement! Review collected by and hosted on G2.com.

What do you dislike about Higher Logic Thrive?

It has lots of features to choose from that can be overwhelming to some. Review collected by and hosted on G2.com.

Recommendations to others considering Higher Logic Thrive:

We have loved how the Higher Logic Online Community has made our communications and connections highly efficient. Review collected by and hosted on G2.com.

What problems is Higher Logic Thrive solving and how is that benefiting you?

People can work and engage without staff involvement. It's like a full-time communications staff member. Review collected by and hosted on G2.com.

Susan H.

Marketing & Digital Design Coordinator

Small-Business (50 or fewer emp.)

8/27/2021

"Powerful Email Automation with a Bit of Learning Curve"

4/5

What do you like best about Higher Logic Thrive?

Higher Logic MA allows for easy targeting based on interests, user activity, member type and other demographic information. It is much easier and more in-depth than MailChimp, which is what we used previously. The templates are great, MUCH better than creating email templates in iMIS. Review collected by and hosted on G2.com.

What do you dislike about Higher Logic Thrive?

We are using the new integration with iMIS Cloud, and it doesn't automatically pull all of the user fields. Also, the IQAs take about 2hrs to synch, which usually means we just use the import/export tool for new interest groups. The reporting detail is good, but has a lot of steps. Would like to see the interface a bit more slick. Review collected by and hosted on G2.com.

Recommendations to others considering Higher Logic Thrive:

Push your sales rep to show you demos and be very specific about you can replicate and improve your current processes. Review collected by and hosted on G2.com.

What problems is Higher Logic Thrive solving and how is that benefiting you?

Being more specific with our target audience, tracking analytics, automating emails, and improving our deliverability. Review collected by and hosted on G2.com.

Robb C.

Director of Marketing, Education, Membership, and Events

Enterprise (> 1000 emp.)

2/28/2022

"Easy to use and implement"

5/5

What do you like best about Higher Logic Thrive?

The portal system is very user friendly and intuitive, yet provides a powerful, robust, and fun system. Review collected by and hosted on G2.com.

What do you dislike about Higher Logic Thrive?

Have not discovered anything negative yet. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management

Small-Business (50 or fewer emp.)

2/28/2022

"An easy-to-use platform with excellent customer support"

4.5/5

What do you like best about Higher Logic Thrive?

The admin platform is pretty intuitive for a "non-techie" like me. Customer support is super helpful! Review collected by and hosted on G2.com.

What do you dislike about Higher Logic Thrive?

Expensive, invoices are vague without specific dates, etc. Review collected by and hosted on G2.com.

Recommendations to others considering Higher Logic Thrive:

Consider Higher Logic for ease of use and customer service. Beware of adding modules from the get-go. Start with the online community and consider modules later on if your budget allows. Review collected by and hosted on G2.com.

What problems is Higher Logic Thrive solving and how is that benefiting you?

Our community allows volunteer firefighters to commiserate, share advice, and ask questions. They enjoy the camaraderie the community provides. Review collected by and hosted on G2.com.

Abid H.

Cashier

Mid-Market (51-1000 emp.)

1/14/2022

"Great Platform For Automation Of Email Marketing."

4/5

What do you like best about Higher Logic Thrive?

It is a great tool to start doing email marketing at an advanced level automatically. You can have analytics of the response of your email recipients towards your email. Higher Logic Marketing Automation also helps you target different groups of your customers based on different factors. Review collected by and hosted on G2.com.

What do you dislike about Higher Logic Thrive?

Users should be able to make custom layouts by customizing the templates that the tool provides. Review collected by and hosted on G2.com.