Higher Logic Thrive Reviews & Product Details

The Volunteer Manager product allowed us to launch our Volunteer Program broadly to our membership. We were finally able to have an open call for volunteers that allowed for a transparent volunteer application and approval process and streamlined efficiencies in our organization. We have found new volunteers that we never would have found before with our prior process. Our volunteer engagement has increased dramatically and our pipeline of leadership and volunteers is stronger than it has ever been! Review collected by and hosted on G2.com.

The Mentor Match platform did not serve our members well. You should learn how the platform works and see if your members will be motivated to use that product by self servicing. We use Volunteer Manager for our mentoring program and that has worked really well for managing our mentor match program internally. Review collected by and hosted on G2.com.

The Higher Logic Thrive provides the needed resources to keep members connected. It supports our committees/sections/groups by giving them a place for file sharing and discussion. These tools are packaged in an easy to navigate platform, which is a stellar benefit for our members. And, on top of all this, the Higher Logic support has always been quick, responsive, and helpful. Thanks! Review collected by and hosted on G2.com.

There is nothing to dislike. My only concern is there are so many tools to use, I want to ensure I properly learn them to best maximize the product. Review collected by and hosted on G2.com.

We recently switched to HigherLogic Thrive and have enjoyed the potential to elevate your platform as well as a one stop shop for our members for literally everything. The customer support is fantastic and is quick to help us with any problem! Review collected by and hosted on G2.com.

Once you move to standalone, there's no option to upload demographics attached to already created profiles in bulk. (not really a dislike, just manual work on our end) Review collected by and hosted on G2.com.

Higher Logic Thrive provides our users with an experience that looks and feels more like the social sites they are used to using. For this reason, it encourages more interaction and provides the users with a smoother experience. I also can't say enough good things about the customer service support. Review collected by and hosted on G2.com.

I look forward to Higher Logic Thrive coming out with more ways for site admins to customize the design and functions of their website. Review collected by and hosted on G2.com.

Higher Logic continues to improve the user experience and administrative capabilities for Thrive. We are thrilled with their support and innovation. Review collected by and hosted on G2.com.

The phrase, "you get what you pay for," is a good way to summarize their platform. We wanted the best, and we paid for the best. There are a lot of other products out there that may cost less, but at what cost? Our members deserve the best and we can justify the cost by the time and frustration we save administering the system. Review collected by and hosted on G2.com.

The ability to have both a community and email marketing platform combine is very helpful! We need to look at our full communications cycle and by using Higher Logic Thrive you are able to capture how people are communicating on your communities and engaging in email then pull it together to give them a personalized experience. On the email automation side I also love that Thrive Marketing is robust but still easy to use. Other platforms are so robust that it's hard to do the basics but with Thrive Marketing you can do a lot through automated campaigns, engagement scoring, and audience segmenting while also being able to quickly get an email out the door. Review collected by and hosted on G2.com.

Initial integration process, poor customer support, and glitchy. Review collected by and hosted on G2.com.

The support system they have in place is amazing. There are solutions and opportunities for growth when diving into their community as well. The product interface is very user friendly and works with all of our internal integrated systems. Review collected by and hosted on G2.com.

The organization has grown so much that sometimes you get bounced around a bit when trying to get questions answered but that is a symptom of rapid growth Review collected by and hosted on G2.com.

I love that it provides our members with a one-stop spot for all of their online networking needs and accessing resources. Customer support is fantastic and they have made implementation a breeze! Review collected by and hosted on G2.com.

I wish there was a bulk upload option for filling out our resource libraries with multiple entries at once. I love that I can attach multiple files to a single entry, grouping them together. However, it would be even more beneficial if I could prepare multiple library entries at once. Review collected by and hosted on G2.com.

It was a very easy transition from our old HL community to Thrive. Had a great transition team and have had wonderful support since. The Thrive community is easy to edit and having the Thrive marketing along with it is making my job much easier Review collected by and hosted on G2.com.

When we made the switch Thrive membership was only for individuals. That has changed and I just found that out while at Super Forum. I am looking forward to some of the products that are coming out to continue to make the experience even better for our members. Review collected by and hosted on G2.com.

What I like the best about Higher Logic is that the platform is built for associations. Having the necessary tools and resources available to our team that help our society's marketing and community efforts allows us to focus on our plans without reinventing the wheel. Review collected by and hosted on G2.com.

Sometimes I encounter bugs in the informz platform specifically when I'm working on an email. Examples include emails not saving resulting in lost progress and informz being inaccessible at random times of the work day. One thing I would like to see is a slight UI update for informz to look more modern and less blocky. Review collected by and hosted on G2.com.