--- title: Higher Logic Thrive Reviews meta_title: 'Higher Logic Thrive Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 435 reviews by the users' company size, role or industry to find out how Higher Logic Thrive works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 435 scale: '5' date_modified: '2026-07-13' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # Higher Logic Thrive Reviews **Vendor:** Higher Logic **Category:** [Online Community Management Software](https://www.g2.com/categories/online-community-management) **Average Rating:** 4.4/5.0 **Total Reviews:** 435 ## About Higher Logic Thrive Higher Logic Thrive is a comprehensive online community and marketing software solution suite designed to drive engagement. With nearly 20 years of experience, Higher Logic has established itself as a trusted partner, serving more than 3,000 customers and facilitating over 350,000 online communities globally. This platform supports more than 200 million users across 42 countries, making it a significant player in the realm of community engagement and marketing. The Higher Logic Thrive portfolio consists of three primary products. The Higher Logic Thrive Community is an engagement solution that fosters connections, resource sharing, and discussions among members. This product is particularly beneficial for organizations looking to enhance member interaction and create a vibrant online community. By providing a space for community members to engage, Higher Logic Thrive Community helps build stronger relationships and increase member satisfaction. In addition to community engagement, Higher Logic Thrive Marketing serves as the go-to marketing and communications software for associations. With an impressive 99% deliverability rate, this tool ensures that messages reach the intended audience effectively. Leverage this software to deliver targeted communications, enhancing member engagement and ensuring that the right information is shared at the right time. This capability is essential for organizations aiming to maintain strong connections with their members and keep them informed about relevant events and initiatives. The Higher Logic Thrive Platform integrates the functionalities of both the Community and Marketing solutions, creating a cohesive experience that enhances member engagement. This platform is designed to scale alongside an organization's growth, allowing for the addition of various add-ons and third-party integrations with CRM, AMS, and LMS providers. This flexibility ensures that customers can customize their experience to meet their evolving needs. Furthermore, Higher Logic provides expert Advisors to assist in implementation, ensuring that customers can quickly get up and running. Users also benefit from the Higher Logic Users Group (HUG), which offers a network of support and shared knowledge. This combination of robust features, scalability, and community support positions Higher Logic as a valuable resource for organizations looking to enhance their member engagement and marketing efforts. ## Higher Logic Thrive Pros & Cons **What users like:** - Users praise the **outstanding customer support** of Higher Logic Thrive, noting responsiveness and expertise from the support team. (7 reviews) - Users value the **effective user interaction** in Higher Logic Thrive, fostering strong engagement and networking among community members. (6 reviews) - Users highlight the **effective customer engagement** facilitated by Thrive, enhancing networking and community interaction significantly. (4 reviews) - Users appreciate the **powerful features** of Higher Logic Thrive, enhancing engagement and community interaction through robust tools. (4 reviews) - Users commend the **exceptional support** from Thrive, enhancing engagement and helping resolve challenges efficiently. (4 reviews) - Users appreciate the **ease of use** in Higher Logic Thrive, enabling seamless community management without technical skills. (3 reviews) - Users appreciate the **extensive staff support** of Higher Logic Thrive, highlighting responsiveness and expertise in enhancing their experience. (3 reviews) - Branding Customization (2 reviews) - Customizability (2 reviews) - Customization Options (2 reviews) **What users dislike:** - Users find the **poor interface design** of Higher Logic Thrive clunky and not intuitive, hindering navigation and usability. (3 reviews) - Users find the **learning curve steep** , requiring significant time to grasp all features and customization options effectively. (2 reviews) - Users find the **limited customization** options in Higher Logic Thrive restrict layout flexibility and design potential. (2 reviews) - Users find the **limited features** of Higher Logic Thrive to be clunky and outdated, hindering overall user experience. (2 reviews) - Users find the **missing features** of Higher Logic Thrive can hinder usability and applicability in specific contexts. (2 reviews) - Platform Limitations (2 reviews) - Poor Notifications (2 reviews) - Users find the **time-consuming setup** process requires dedicated effort, impacting overall experience and efficiency. (2 reviews) - Users face a **difficult learning process** with Higher Logic Thrive, making it challenging to utilize advanced features effectively. (1 reviews) - Difficult Setup (1 reviews) ## Higher Logic Thrive Reviews ### 1. Community Platform that Cares About the User **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Utilities | Small-Business (50 or fewer emp.) **Reviewed Date:** February 24, 2022 **What do you like best about Higher Logic Thrive?** Discussion & thread capabilities, staff at Higher Logic cares about clients' success, client user group to help gather peer-solutions to common association/company questions, lots of associate modules including websites/events/library, multiple vendors/partners that work on the software, works with a lot of AMS/CRM/LMS vendors with SSO options, does crowdsource improvement ideas, events focused on improving client knowledge of the platform, the admin's backend has data queries and email automation, flexible customization of website & webpages, flexible widgets to allow for customization of community content, admin access of communities for our volunteers and junior staff **What do you dislike about Higher Logic Thrive?** Some of the associated modules like the library and events have simpler functionality, the library does not have the ability for users to collaborate on documents similar to Google Docs, customization or search within a specific library or locking folders to a subset of users, HL has a lot of great ideas about how to improve the product but as the company has grown and acquired other companies - it is slower to roll out improvements to the core community product and modules, lack of junior admin access for staff that locks them out of power admin functionality while letting them run reports **What problems is Higher Logic Thrive solving and how is that benefiting you?** Allowing users to be able to network and ask questions of their peers online, replaced our website totally to have a more interactive website and digital presence, help engage our members at a deeper level ### 2. Great community platform **Rating:** 4.5/5.0 stars **Reviewed by:** Nicole B. | Executive Director, Small-Business (50 or fewer emp.) **Reviewed Date:** February 28, 2022 **What do you like best about Higher Logic Thrive?** The platform allows me to build lists that are dynamic and that are integrated with my marketing platform. We use both the community and marketing functions. I have not used any other platforms. **What do you dislike about Higher Logic Thrive?** There are a lot of tools within the community and a roadmap of how to use them and how they integrate with Informz would be helpful. I would like to see a user-friendly toolkit that explains how each section works. **What problems is Higher Logic Thrive solving and how is that benefiting you?** We connect our members through real time discussions and produce automated campaigns informing our users of key benefits. We have retained a high percentage of members and our web stats have increased. ### 3. Intuitive, Easy-to-Use, and Excellent User Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** March 03, 2022 **What do you like best about Higher Logic Thrive?** The Higher Logic online community platform works. It's an excellent way for the association space to enable members to create digital communities. The Higher Logic User Group is a community for Higher Logic admins to ask and answer questions about the platform. Higher Logic Academy trains admins on how to use the platform in a strategic way. **What do you dislike about Higher Logic Thrive?** Ideas that are proposed by users must be upvoted to be implemented. It can be difficult to get enough people to vote for quick fixes that seem like low hanging fruit. The good news is HL continually improves the platform. **What problems is Higher Logic Thrive solving and how is that benefiting you?** We're using online communities to support learners to complete professional designations and association members to have rich online discussions about current issues in their industry. There's value in having a digital space to ask and answer questions. ### 4. Survey **Rating:** 5.0/5.0 stars **Reviewed by:** Vicki C. | Executive Assistant, Mid-Market (51-1000 emp.) **Reviewed Date:** March 09, 2022 **What do you like best about Higher Logic Thrive?** A lot of helpful information. The communication. I appreciate all of the features. The Community features. All of them. I have no comparison. I only use this one. **What do you dislike about Higher Logic Thrive?** None to report. Nothing is missing. Nothng is missing that I know of. Everything works good. None to report. I do not know enough to say what improvements should be made. **What problems is Higher Logic Thrive solving and how is that benefiting you?** I benefit for the technology and communication. Yes I am benefiting from using this product. Yes I am more productive. Yes my business performance has increased. ### 5. A higher online community experience **Rating:** 4.5/5.0 stars **Reviewed by:** Greg M. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** June 30, 2016 **What do you like best about Higher Logic Thrive?** Super staff, flexible platform. Ease of use, and powerful automation rules. Great user community and free online training. Continual improvement and product development. **What do you dislike about Higher Logic Thrive?** Experience on mobile devices needs improvement. Event calendar accommodates global time zones but does not automatically adjust time listings. **Recommendations to others considering Higher Logic Thrive:** Definitely look at Higher Logic - it's a great fit for us and many associations! **What problems is Higher Logic Thrive solving and how is that benefiting you?** Higher Logic is critical to our member-led global growth strategy. It allows both headquarters staff and volunteers at more than 50 communities around the globe to deliver membership value through a unified platform. ### 6. Higher Logic Communities Making Engagement Simpler **Rating:** 5.0/5.0 stars **Reviewed by:** Ashley H. | Director of Communications, Small-Business (50 or fewer emp.) **Reviewed Date:** October 20, 2021 **What do you like best about Higher Logic Thrive?** We implemented Higher Logic Communities nearly two years ago and it has been such an effective tool for our association. We used to have various "forums" methods, but they were messy and clunky. I love this platform because it gives our members one spot to interact, share resources, find leadership information, and more. It has really streamlined our process. **What do you dislike about Higher Logic Thrive?** There isn't anything I don't particularly dislike about the product. The key is getting your members to understand how easy it is to use. **Recommendations to others considering Higher Logic Thrive:** When launching Higher Logic Communities, don't feel pressured to do all the things. Start small! Create a few Communities where you can get engagement and involvement, and it will be easier to roll out subsequent Communities. **What problems is Higher Logic Thrive solving and how is that benefiting you?** We used to have clunky member connection/communication. Our old forums were listserv style, so you never saw the conversation string, just one reply. This platform allows for well-rounded discussion and involvement. ### 7. Effective and Integrated **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** May 04, 2022 **What do you like best about Higher Logic Thrive?** We use Higher Logic for our Online Community as well as our eMarketing efforts. We love that Higher Logic listens to our needs and really understands the importance of the little things, because even small details are important. The integration with Impexium is critical for our success and it works as expected. Technical support was superb. **What do you dislike about Higher Logic Thrive?** We've been using HL for years for our online community. **What problems is Higher Logic Thrive solving and how is that benefiting you?** Online communities are synchronized with our AMS. Access to the online communities is a member benefit. The integration is critical. ### 8. Best product for communities of practice **Rating:** 5.0/5.0 stars **Reviewed by:** Georgina D. | Sr. Director, Customer, Mid-Market (51-1000 emp.) **Reviewed Date:** June 20, 2022 **What do you like best about Higher Logic Thrive?** - ease of use for members - powerful automation rules for community managers - high degree of customization available - Dedicated support and product team **What do you dislike about Higher Logic Thrive?** - Some basic features could be refined or improved (but often newer features are prioritized) **What problems is Higher Logic Thrive solving and how is that benefiting you?** It helps us scale our community management to a really vast member base and still deliver a customized and authentic expereince ### 9. Users like that it can be followed through email **Rating:** 5.0/5.0 stars **Reviewed by:** Barb P. | Instructional Technologist, Mid-Market (51-1000 emp.) **Reviewed Date:** April 11, 2022 **What do you like best about Higher Logic Thrive?** Email integration is very good. We like the customizable interface. Controlling access via integration with our AMS is seamless. **What do you dislike about Higher Logic Thrive?** Admin interface is confusing in spots, particularly themes and how they work. Libraries can be a bit clunky for users. **Recommendations to others considering Higher Logic Thrive:** Support is quick to find and fix issues and helpful when we have questions. **What problems is Higher Logic Thrive solving and how is that benefiting you?** We use it for study groups for our national exam which allows us to control access to study tips, instructor recordings and notes. We also use it for member communities. Again, access control and ease of use for the participant is key. ### 10. CPA Member Connect, an engaged global online community **Rating:** 4.5/5.0 stars **Reviewed by:** Lauren M. | Social Media Team Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** February 27, 2022 **What do you like best about Higher Logic Thrive?** Higher Logic's Online Community enables members of CPA Australia to connect and network no matter where they are located. It offers a safe and secure environment for discussion and connection on common areas of interest. **What do you dislike about Higher Logic Thrive?** While the user experience and functionality of the online community are accessible, as a first-time user, it can take some time to navigate around the online community and understand how it works. **What problems is Higher Logic Thrive solving and how is that benefiting you?** Delivering value to our members by providing a platform for them to engage and connect with one another in a safe and secure environment. CPA Member Connect is used to share valuable and timely resources, such as articles and professional development opportunities, with CPA Australia members. ### 11. I highly recommend the Higher Logic Community platform as a tool to enhance the member experience. **Rating:** 5.0/5.0 stars **Reviewed by:** Gregg H. | Senior Director of Member Experience, Small-Business (50 or fewer emp.) **Reviewed Date:** April 25, 2022 **What do you like best about Higher Logic Thrive?** I like that it is easy to use and intuitive. **What do you dislike about Higher Logic Thrive?** The ability to customize the look and feel as we use the template version. **What problems is Higher Logic Thrive solving and how is that benefiting you?** The platform is helping us to solve for member engagement and one place to house community activity for members to access anytime. ### 12. Higher Logic is a fantastic partner for Illinois ASBO, I highly recommend them. **Rating:** 5.0/5.0 stars **Reviewed by:** Sue B. | Deputy Executive Director / COO, Small-Business (50 or fewer emp.) **Reviewed Date:** April 03, 2022 **What do you like best about Higher Logic Thrive?** HL's strategic consulting helped my team move from zero to 360 using the tools we purchased, the online community, email automation in Informz and website hosting. **What do you dislike about Higher Logic Thrive?** I do not dislike anything, I want to invest in staff so they can identify opportunities that make themselves known when analyzing the data HL provides. **What problems is Higher Logic Thrive solving and how is that benefiting you?** We streamlined our email campaigns, resulting in less clutter in members' inboxes and improved engagement measured in earlier responses to calls to action. This resulted in greater efficiencies for staff, we could do more using technology without having to hire someone. ### 13. Higher Logic Newby **Rating:** 4.5/5.0 stars **Reviewed by:** Karli T. | Marketing Coordinator, Enterprise (> 1000 emp.) **Reviewed Date:** April 20, 2022 **What do you like best about Higher Logic Thrive?** I love the ability to host all of our documentation in our libraries within Higher Logic, instead of hosting everything across Drive, Dropbox, etc. **What do you dislike about Higher Logic Thrive?** I wish you could send quick email reminders for events instead of having to build out an entire campaign in Informz. **What problems is Higher Logic Thrive solving and how is that benefiting you?** We've noticed that all of our peer groups have the opportunity to discuss questions and concerns with their peers, without having to use a third part app like Google Meets or Slack or Teams. ### 14. Great Communication Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** February 24, 2022 **What do you like best about Higher Logic Thrive?** Our association has been using Higher Logic and its online community concept for quite a few years. At the beginning of the epidemic, our main community was the perfect place to provide updates and changes that would be affecting our members. Messaging was all in one place and our members appreciated having this tool available. **What do you dislike about Higher Logic Thrive?** We had a slow start with our members using the community by themselves, without prompts from our team. It's always a great day to see a dialogue started and the threads grow with back and forth conversations. **What problems is Higher Logic Thrive solving and how is that benefiting you?** Communication is better - that is the biggest benefit that our association has realized. ### 15. Higher Logic has helped to grow our membership base, improved retention and efficiency. **Rating:** 5.0/5.0 stars **Reviewed by:** Mary C. | Membership, Web and IT Associate, Small-Business (50 or fewer emp.) **Reviewed Date:** March 24, 2022 **What do you like best about Higher Logic Thrive?** The campaigns have been awesome at helping us to stay in contact with new and returning members. **What do you dislike about Higher Logic Thrive?** Sometimes glitchy but not often enough to complain. **What problems is Higher Logic Thrive solving and how is that benefiting you?** Data entry staff time has lessened since we got Higher Logic. The campaigns also reduce staff outreach time. These tools have helped our growth and retention through COVID. ### 16. Like a Full Time Employee! **Rating:** 5.0/5.0 stars **Reviewed by:** Tom M. | CEO of Metal Treating Institute Management, Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2021 **What do you like best about Higher Logic Thrive?** Easily connects our members, staff and working committees! Total engagement! **What do you dislike about Higher Logic Thrive?** It has lots of features to choose from that can be overwhelming to some. **Recommendations to others considering Higher Logic Thrive:** We have loved how the Higher Logic Online Community has made our communications and connections highly efficient. **What problems is Higher Logic Thrive solving and how is that benefiting you?** People can work and engage without staff involement. It's like a fulltime communications staff member. ### 17. Powerful Email Automation with a Bit of Learning Curve **Rating:** 4.0/5.0 stars **Reviewed by:** Susan H. | Marketing & Digital Design Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** August 27, 2021 **What do you like best about Higher Logic Thrive?** Higher Logic MA allows for easy targeting based on interests, user activity, member type and other demographic information. It is much easier and more in-depth than MailChimp, which is what we used previously. The templates are great, MUCH better than creating email templates in iMIS. **What do you dislike about Higher Logic Thrive?** We are using the new integration with iMIS Cloud, and it doesn't automatically pull all of the user fields. Also, the IQAs take about 2hrs to synch, which usually means we just use the import/export tool for new interst groups. The reporting detail is good, but has a lot of steps. Would like to see the interface a bit more slick. **Recommendations to others considering Higher Logic Thrive:** Push your sales rep to show you demos and be very specific about you can replicate and improve your current processes. **What problems is Higher Logic Thrive solving and how is that benefiting you?** Being more specific with our target audience, tracking analytics, automating emails, and improving our deliverability. ### 18. Easy to use and implement **Rating:** 5.0/5.0 stars **Reviewed by:** Robb C. | Director of Marketing, Education, Membership, and Events, Enterprise (> 1000 emp.) **Reviewed Date:** February 28, 2022 **What do you like best about Higher Logic Thrive?** The portal system is very user friendly and intuitive, yet provides a powerful, robust, and fun system. **What do you dislike about Higher Logic Thrive?** Have not discovered anything negative yet. **What problems is Higher Logic Thrive solving and how is that benefiting you?** Giving members an intuitive and easy to navigate community portal while also providing our committees with a clear and powerful platform for collaboration and communication. ### 19. An easy-to-use platform with excellent customer support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** February 28, 2022 **What do you like best about Higher Logic Thrive?** The admin platform is pretty intuitive for a "non-techie" like me. Customer support is super helpful! **What do you dislike about Higher Logic Thrive?** Expensive, invoices are vague without specific dates, etc. **Recommendations to others considering Higher Logic Thrive:** Consider Higher Logic for ease of use and customer service. Beware of adding modules from the get-go. Start with the online community and consider modules later on if your budget allows. **What problems is Higher Logic Thrive solving and how is that benefiting you?** Our community allows volunteer firefighters to commiserate, share advice, and ask questions. They enjoy the camaraderie the community provides. ### 20. Great Platform For Automation Of Email Marketing. **Rating:** 4.0/5.0 stars **Reviewed by:** Abid H. | Cashier, Mid-Market (51-1000 emp.) **Reviewed Date:** January 14, 2022 **What do you like best about Higher Logic Thrive?** It is a great tool to start doing email marketing at an advanced level automatically. You can have analytics of the response of your email recipients towards your email. Higher Logic Marketing Automation also helps you target different groups of your customers based on different factors. **What do you dislike about Higher Logic Thrive?** Users should be able to make custom layouts by cusomizing the templates that the tool provides. **What problems is Higher Logic Thrive solving and how is that benefiting you?** We use Higher Logic Marketing for email campaigns, targetting users on the basis of their demographics, interests etc. ### 21. I work with HG services such as websites, volunteer manager and online communities. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Mid-Market (51-1000 emp.) **Reviewed Date:** February 28, 2022 **What do you like best about Higher Logic Thrive?** I like the flexibility HG allows us to set up the pages. **What do you dislike about Higher Logic Thrive?** The high level of adjustments and setups we can do can be overwhelming and confusing. **What problems is Higher Logic Thrive solving and how is that benefiting you?** The online communities and display could be more inviting with social media features like 'like" button, being able to share, tag someone or even a log to each community. ### 22. A great value investment for marketing automation **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** December 08, 2021 **What do you like best about Higher Logic Thrive?** Easy to get started, implementation and training was simple and quick. Dynamic content and landing pages are a huge value add to the marketing automation abilities. **What do you dislike about Higher Logic Thrive?** Email designer is limited in the advanced design aspect, cant include polls in emails, have to use a third party tool with a link, as that feature was discontinued. **What problems is Higher Logic Thrive solving and how is that benefiting you?** We manage all email marketing through higher logic, with dynamic content based on the previous interactions and user information. Also we use it to dictate which content the user receives next based on how they interact with the emails they receive. ### 23. Higher Logic Online Community **Rating:** 4.0/5.0 stars **Reviewed by:** Angel G. | Graphic Design Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 17, 2021 **What do you like best about Higher Logic Thrive?** It's easy to navigate and it's custumizable. It has a lot of different features. It's a great place to communicate with others, share ideas, find resources, and talk to industry experts. Users can earn points for the completeness of their profile and engaging in the community, which helps motivate the users to use it more frequently. **What do you dislike about Higher Logic Thrive?** It has some limits on customizing. There are a lot of different features, it can be a little confusing at times. However, the more you use it, the easier it gets. **What problems is Higher Logic Thrive solving and how is that benefiting you?** Creating an online communtity for our employees and customers. A place to ask and answer questions, post training, and provide documentation. A place for people to post feedback for ideas and improvements to our solutions. We also use it to post announcements and can provide a "to-do" list for users. ### 24. We LOVE HigherLogic--100% Loyal **Rating:** 5.0/5.0 stars **Reviewed by:** Cindy Y. | Director of Systems And Certification Management, Small-Business (50 or fewer emp.) **Reviewed Date:** June 27, 2016 **What do you like best about Higher Logic Thrive?** We use HigherLogic for both our website and our community. For our website, I like the BootStrap framework, because it is so responsive, mobile-friendly and open-source. For our community, I like that they help us to increase engagement, set community goals, and have so many features that are what we need! We also have single sign-on integration with our AMS, so our members find it SUPER convenient to only have one username and one password for all things relating to our association. Also, I just have to say a positive word about the HigherLogic Support team. I have never known software support people who responded so quickly and were so knowledgeable, and the knowledge extends not only to HigherLogic software but also to how it might interact with other systems (like AMS or email management), how browsers or versions might affect HigherLogic, etc. VERY HELPFUL!!. **What do you dislike about Higher Logic Thrive?** I have to be honest and say there's not much I dislike at all. One possible improvement would be if reports were more "configurable" (meaning that I set up reports I want, rather than having to choose from a list of ones that are pre-made). Honestly that's not really much of a dislike, though, because they have made so many reports in so many ways that I'm able to find what I want to track. **Recommendations to others considering Higher Logic Thrive:** I would recommend that you follow their suggested best practices and suggestions for implementation. The implementation team is fantastic and they will help you launch the software for the best possible results. **What problems is Higher Logic Thrive solving and how is that benefiting you?** Our association is national, so it's difficult for our members to feel like they are "connected" to anything--an organization or each other. HigherLogic solved that issue 100%. In addition, it brought our website into the 21st century so we are mobile-friendly and responsive to any device (desktop, tablet or cell). Our membership is growing steadily, our engagement is increasing steadily as our members understand how to use the communities, and views to our page are continuing to increase steadily...after using HigherLogic for years! ### 25. Higher Logic is a great platform for bringing our members together on a community **Rating:** 4.5/5.0 stars **Reviewed by:** Carrie H. | Community Engagement Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** April 20, 2021 **What do you like best about Higher Logic Thrive?** Higher Logic has the technical as well as the community strategies for a good, user-friendly experience for our members **What do you dislike about Higher Logic Thrive?** Sometimes there is too much to wade through—many options and widgets. Customizations could require additional support. **Recommendations to others considering Higher Logic Thrive:** Great and easy-to-use community platform. Has been helpful internally and for our members to share information. **What problems is Higher Logic Thrive solving and how is that benefiting you?** Members of our organization have a space to ask questions and get advice for our 15k members ### 26. An online community system that delivers in features and service **Rating:** 5.0/5.0 stars **Reviewed by:** James B. | Director of Communications & Marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** October 25, 2016 **What do you like best about Higher Logic Thrive?** Higher Logic manages to offer the features that you want in an online community platform, but without gumming it up with extra modules that add little. Plus, they back up the platform with fantastic educational tools and support functions. Have been a customer for more than five years now and they continue to make incremental improvements that make it a more sturdy product while also adding new features that deliver larger leaps in performance. **What do you dislike about Higher Logic Thrive?** Reporting functionality continues to move in the direction I like, but it could still be easier to grab data in a hurry. **Recommendations to others considering Higher Logic Thrive:** When launching, listen to the advice that they have to provide and test their process. If something doesn't sound right for your association/company, explain the situation and see if they have a fall-back idea. **What problems is Higher Logic Thrive solving and how is that benefiting you?** We needed to find a way to get more individuals involved with our association. By launching a Higher Logic online community we took down a lot of walls and got more people effectively engaged. ### 27. Great product to connect with your members **Rating:** 4.5/5.0 stars **Reviewed by:** Katrina D. | Director Of Education And Training, Mid-Market (51-1000 emp.) **Reviewed Date:** April 20, 2021 **What do you like best about Higher Logic Thrive?** You can connect virtually with your members, without sending multiple emails. Share information, post about events and your members can use it to network with their peers. **What do you dislike about Higher Logic Thrive?** Nothing, easy to use and easy to implement! **What problems is Higher Logic Thrive solving and how is that benefiting you?** Connecting and networking virtually ### 28. Higher Logic - an invaluable partner for ACF **Rating:** 5.0/5.0 stars **Reviewed by:** Joe S. | Director of Membership Development, Small-Business (50 or fewer emp.) **Reviewed Date:** April 26, 2021 **What do you like best about Higher Logic Thrive?** It's a powerful tool that engages our Members in a user-friendly way. In the nine months since its launch, our online community has provided a valuable place for Members to gather, connect and collaborate. During the pandemic, this has been critically important, and we expect it to become ACF's top-rated benefit in a matter of time and remain heavilty utilized well into the future. **What do you dislike about Higher Logic Thrive?** The learning curve. . . that said, as with any technology/platform, there is learning that is needed to utilize it fully. This isn't so much a negative as a reality. Once we made the strategic decision to invest in our Members by providing Higher Logic's online community, it was understood there would be lots to learn. Given this, the investment has paid off and continues to pay off. **What problems is Higher Logic Thrive solving and how is that benefiting you?** There are several problems that the online community has done for us: 1) it's increased our value proposition, thereby helping our recruitment and retention efforts, 2) it's demonstrated to Members we care about their experience while encouraging them to connect with other members, 3) it's brought sub-groups within our overall membership closer together (i.e., Chapter Presidents), 4) it's provided our leadership an essential and "real-time" source of feedback from Members and 5) it's increased our desire to communicate more effectively and with more transparency than we had in the past. ### 29. Helping Us Effectively Connect Educators **Rating:** 4.5/5.0 stars **Reviewed by:** Heather W. | Content Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 20, 2021 **What do you like best about Higher Logic Thrive?** The ease of use for our members. We transferred from another platform that had been in place for over 5 years. In less than 3 years we have 2 individual groups who have exceeded the engagement of the other platform overall. Our members state that the community is one of the top member benefits we offer! **What do you dislike about Higher Logic Thrive?** Arrgh!! Reports!! I always feel like I am learning where I need to go to get specific information. There are also tasks I don't use often that I have to go back and review the How-To in order to remember the steps. **Recommendations to others considering Higher Logic Thrive:** This is a mid-level price community platform. Well worth the investment in terms of support and application. **What problems is Higher Logic Thrive solving and how is that benefiting you?** We are creating Communities of Practice! We have done a few beta tests, and are getting ready to launch this new area of use in the coming 6 months. Very exciting! We also have used Community as an event platform very successfully. We are also using the community to support products and to share resources with our members. The biggest use is to connect our members with each other. ### 30. Our Higher Logic Community is the best tool for membership engagement! **Rating:** 4.5/5.0 stars **Reviewed by:** Sarabeth G. | Membership Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** October 19, 2021 **What do you like best about Higher Logic Thrive?** It allows our members to intact and help each other with issues that are outside of the staff's knowledge base. **What do you dislike about Higher Logic Thrive?** There is a disconnect between our YM membership pages and the HL community. **What problems is Higher Logic Thrive solving and how is that benefiting you?** It allows members a place to engage as much as they want or need at why specific time without asking more of staff's time. ### 31. Better than MailChimp **Rating:** 4.0/5.0 stars **Reviewed by:** Carsyn K. | Marketing Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** January 18, 2022 **What do you like best about Higher Logic Thrive?** The personalization of the whole process (from demo to clicking send) **What do you dislike about Higher Logic Thrive?** I dislike how sterile the website is. It should be a bit more user-friendly, as to not scare away others. **What problems is Higher Logic Thrive solving and how is that benefiting you?** Solving prior issues with email engagement. Benefits= more people viewing us. ### 32. Higher Logic is Great **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** October 19, 2021 **What do you like best about Higher Logic Thrive?** Higher Logic is great because they integrate with YM Your Membership, they allow easy engagement with my members, and they allow me to have gated content for our members only. **What do you dislike about Higher Logic Thrive?** I wish their support team was more resourceful. **What problems is Higher Logic Thrive solving and how is that benefiting you?** We have realized that through our large community, our members use it as an organic job board to find others to help them on large jobs in their area! ### 33. Favorite Online Community **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Enterprise (> 1000 emp.) **Reviewed Date:** October 20, 2021 **What do you like best about Higher Logic Thrive?** Higher Logic is very engaging with its customers. **What do you dislike about Higher Logic Thrive?** slightly lacking innovation and a little slow on catching up with the new developemnt in the tech industry. **Recommendations to others considering Higher Logic Thrive:** Higher Logic is the best in the online community solutions in terms of application features, support, and vendor engagement. **What problems is Higher Logic Thrive solving and how is that benefiting you?** virtual networking between industry professionals is made possible. The online community is a reliable source of information and guidance to professionals. ### 34. Great Community Software, Excellent Vendor Partnership! **Rating:** 4.5/5.0 stars **Reviewed by:** Jennifer W. | Community Manager, Enterprise (> 1000 emp.) **Reviewed Date:** October 16, 2017 **What do you like best about Higher Logic Thrive?** Ease of use, the ability for a company to make changes and updates relatively easy. This helps keep things fresh and keeps development costs low. I value our partnership wtih Higher Logic and their willingness to work with us to be successful. **What do you dislike about Higher Logic Thrive?** There are some limitations to privileging, and the functionality needed for a b2b experience. However, they continue to grow in this area and have made tremendous advancements from where they were. **Recommendations to others considering Higher Logic Thrive:** Evaluate what is essential to your community and ask pointed questions about how those key elements will be reproduced or made better by Higher Logic. **What problems is Higher Logic Thrive solving and how is that benefiting you?** Our goals are to improve our customer experience, help to retain customers, and deflect calls to support. ### 35. Easy to Use Community Software **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** October 19, 2021 **What do you like best about Higher Logic Thrive?** Designing pages with drag and drop widgets allows my team to respond to community and page requests quickly. Security groups are also a blessing when it comes to saving time. **What do you dislike about Higher Logic Thrive?** There are numerous bugs with the system and odd outages or access issues. For a young product, they have some cool features, but don't we all want more? **What problems is Higher Logic Thrive solving and how is that benefiting you?** With Higher Logic, we created a welcoming environment that appeals to Genesys Employees, Customers, Partners, and Prospects alike. The most significant benefit of higher logic is the automation rules that make communication and tasks more manageable. ### 36. Clunky platform, but continually improving and gets the basics done **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** February 13, 2019 **What do you like best about Higher Logic Thrive?** Their forum for users which allows you to ask questions of other clients/customers, this is usually more effective than contacting their customer service **What do you dislike about Higher Logic Thrive?** Platform is clunky, will launch updates without allowing users time to test or notify their own users **What problems is Higher Logic Thrive solving and how is that benefiting you?** Online member forum; increases engagement and retention ### 37. A Great Community Platform **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** October 19, 2021 **What do you like best about Higher Logic Thrive?** Higher Logic brings connection to a geographically diverse organization **What do you dislike about Higher Logic Thrive?** Keeping up with new technology is a lift that is difficult to stay up to date with. **What problems is Higher Logic Thrive solving and how is that benefiting you?** It has become a low barrier access point for our members to access information and connect with each other 24/7 ### 38. Great way to interact with Members and Customers **Rating:** 4.5/5.0 stars **Reviewed by:** Karen M. | Community Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 19, 2021 **What do you like best about Higher Logic Thrive?** The automation behind the scenes is excellent. This lets you boost engagement through emails, badges, or specific content to segmented groups. **What do you dislike about Higher Logic Thrive?** There are growing pains, working out the bugs while launching new features. **What problems is Higher Logic Thrive solving and how is that benefiting you?** Member engagement and connection ### 39. Informz is Clunky **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** November 24, 2021 **What do you like best about Higher Logic Thrive?** The customer service is strong. You can speak to people on the phone. **What do you dislike about Higher Logic Thrive?** You can't swipe highlight. The popup box disappears when you do. **Recommendations to others considering Higher Logic Thrive:** There are better products out there like Mailchimp. **What problems is Higher Logic Thrive solving and how is that benefiting you?** It accomplishes your need to automate emails based on contact scoring. ### 40. Smarter, More Integrated Marketing! **Rating:** 5.0/5.0 stars **Reviewed by:** Rebekah W. | Sr. Copywriter/Content Strategist, Small-Business (50 or fewer emp.) **Reviewed Date:** November 13, 2020 **What do you like best about Higher Logic Thrive?** For our small marketing team, we were looking for a solution that would take us beyond the upload a list and send it out capabilities that our previous email provider offered. We were spinning our wheels creating and uploading lists rather than taking advantage of a solution that was fully integrated with our AMS. This product solved that problem with auto-updating, integrating list building capabilities - as well as plethora of other data points about our users that could allow us to target our messages in a more effective manner. **What do you dislike about Higher Logic Thrive?** There are some limitations as to what data our AMS can pass into the Marketing Automation Professional for personalization fields, but those can be uploaded into the system as needed. **What problems is Higher Logic Thrive solving and how is that benefiting you?** We solved the problem of not using the most up-to-minute data for our email marketing. We have now benefitted from further integration with the Higher Logic community platform to give us even more insight on our users and how they are behaving across all of our platforms. ### 41. Great Association Platform for Member Engagement **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** April 20, 2021 **What do you like best about Higher Logic Thrive?** There are tools for volunteer management, member engagement and Mentorship. It allows for easy creation of pages for member resources and is a great product with more capabilities than we can catch up with. **What do you dislike about Higher Logic Thrive?** Large learning curve. SO many features, products, designs, places for items, differences in integration patterns. It is not a one size fits all platform so you need to spend a significant amount of time learning, experimenting and keeping up with the technology. **What problems is Higher Logic Thrive solving and how is that benefiting you?** Volunteer management, central location for member questions and content, how to engage mentors. That there is also a learning curve for our users to use this platform to the best of its abilities. ### 42. A lot of great features and support. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** April 20, 2021 **What do you like best about Higher Logic Thrive?** Having available support and resources has been the most helpful. A major upside has been the integration of everything in one. For example, it's very convenient to have marketing automation and the communities under one roof. **What do you dislike about Higher Logic Thrive?** The look of the platform is a bit outdated. I would like to see a more modern feel and the integration of social media that makes it easier to pull and share things outside of the community. **What problems is Higher Logic Thrive solving and how is that benefiting you?** So far the online community has helped us with committee management and programming such as MentorMatch. The automation rules have also helped us with our new member onboarding process and communications ### 43. COO **Rating:** 1.0/5.0 stars **Reviewed by:** Greg W. | COO, Small-Business (50 or fewer emp.) **Reviewed Date:** August 02, 2021 **What do you like best about Higher Logic Thrive?** The ability for Members to communicate through Community discussions **What do you dislike about Higher Logic Thrive?** The admin setup is awful. The ability for users to set up a profile is not user-friendly and has minimal style. **What problems is Higher Logic Thrive solving and how is that benefiting you?** We were looking for a community software to manage our Membership and events. ### 44. Long time customer and very happy **Rating:** 5.0/5.0 stars **Reviewed by:** Georgina D. | Director of Community, Mid-Market (51-1000 emp.) **Reviewed Date:** April 23, 2021 **What do you like best about Higher Logic Thrive?** Higher Logic offers a high degree of customization of the platform. They are also industry leading when it comes the the automation capabilities - it allows a community team to create really hand-on realtionship building at scale. **What do you dislike about Higher Logic Thrive?** There are some modern features that have come to be "expected" across all tools that higher logic is missing: For example, threaded direct messages are not available. **What problems is Higher Logic Thrive solving and how is that benefiting you?** We are using the platform to support goals around customer life time value, brand recognition, brand sentiment, customer engagement, customer loyalty. ### 45. Super configurable application for online communities fits many use cases **Rating:** 4.5/5.0 stars **Reviewed by:** Kristina K. | Manager, Customer Care, Mid-Market (51-1000 emp.) **Reviewed Date:** September 25, 2020 **What do you like best about Higher Logic Thrive?** The Higher Logic platform is super configurable. You can take a barebones forum and upgrade it to what looks like a completely custom solution. I really appreciate the ability to add components as the community matures. It's a good idea to have a strategy from the beginning, of course, but it's convenient that the platform can grow with your community. It also has a nice suite of reports built in. **What do you dislike about Higher Logic Thrive?** The back end isn't the most intuitive, and it's really easy to forget where particular features live. All in all it's a minor complaint, and over the four years I've been using Higher Logic, it has been updated and improved some. **What problems is Higher Logic Thrive solving and how is that benefiting you?** We used a different platform for community before migrating to Higher Logic, and the biggest reason for the switch was configurability. We use the community primary for technical support, and the software we support is very technical, so we need ways for customers to share files with us, privately message us and each other, access gated document libraries, etc. We have been able to create a more granular permissioning scheme which allows us to serve the community users more efficiently. We've found we can use the community for more than information dissemination and Q&A. ### 46. Great Company to work with and great system for our members **Rating:** 5.0/5.0 stars **Reviewed by:** Peg S. | Database Coordinator, Hospital & Health Care, Mid-Market (51-1000 emp.) **Reviewed Date:** July 14, 2016 **What do you like best about Higher Logic Thrive?** The program evolves as our needs increase. Higher Logic is constantly looking for ways to improve their product and increase customer satisfaction. We are one of their smaller clients and yet they always treat us like we are their most important client. **What do you dislike about Higher Logic Thrive?** There really isn't any part of Higher Logic that I dislike. The system runs smoothly, they have the best customer support department I have ever worked with and they check in with us periodically just to make sure we are running smoothly. **Recommendations to others considering Higher Logic Thrive:** BE prepared to devote staff and time to the initial set up and marketing to your members. It took us a while to change member culture on social sites but the rewards have been worth the initial effort. **What problems is Higher Logic Thrive solving and how is that benefiting you?** Since we are a trade association that deals with Hospitals, doctors and nurses we have to be concerned with security and HIPAA regulations. Higher Logic has always provided this type of security for us. It has given our members a place to go and work out industry issues and help improve their safety and day to day operations concerns. ### 47. Awesome Platform for engaging your customers through personalization through Automation Rules **Rating:** 5.0/5.0 stars **Reviewed by:** Chris D. | Co-Creator and Co-Host, Enterprise (> 1000 emp.) **Reviewed Date:** August 28, 2020 **What do you like best about Higher Logic Thrive?** If Higher Logic hasn't told you about automation rules, then you need to ask. This is what sets them apart from the competition. You can do a thousand things with automation rules. Some of the things I am using it for is to personalize the customer experience. For example, we have a product support community, and have many products. I can setup automation rules to say, "if a customers has this product, show this blog to them when they log in". Another example is that you can send emails directly to customers that haven't logged in for X number of days. Or ask customers to fill out certain parts of their profile. It really is endless and fairly simple to do. **What do you dislike about Higher Logic Thrive?** I guess in any platform for community you can find things that are not great. We are a global company and it would be great to have language resources. I think in the Tech space it is super important. Being able to have a Japanese or German community in that language would help set us apart from the competition. I keep asking them about it, but for now, it's still on on their roadmap. **What problems is Higher Logic Thrive solving and how is that benefiting you?** Higher logic as a fairly robust API. I have have connected the platform to SSO, SFDC and to other technologies. This will help us to solve the problem of customer experience. My goal is to setup a "One-stop-shop" so that that customers can get their information quickly in a digital way. We are also starting to solve the case deflection issue and retention issue. Higher Logic is helping us do that. ### 48. Integrated tools to better align your tech stack and streamline your customer/member experience **Rating:** 4.0/5.0 stars **Reviewed by:** Scott S. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 28, 2020 **What do you like best about Higher Logic Thrive?** I love how easily Higher Logic integrates with our association management system (NetFORUM Enterprise) and streamlines our member and prospective-member experiences. As a marketer and communicator, the conversion and engagement tracking provide actionable insight and clear-cut ROI that helps us justify our budgeting and projection time allocation. **What do you dislike about Higher Logic Thrive?** We've had some of the issues you'd expect whenever you try to integrate new Sass into your operation, but Higher Logic's project managers and engagement teams have helped us easily remedy those issues. **Recommendations to others considering Higher Logic Thrive:** Determine how easy it'll be to fold Higher Logic into your current processes (and how Higher Logic can potentially change some of your processes to be more streamlined), determine how easy it'll be to integrate your CRM. **What problems is Higher Logic Thrive solving and how is that benefiting you?** All-in-one lead generation; drip, onboarding, and conversion email campaigns, community engagement; officer communications ### 49. Informz Review **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** November 13, 2020 **What do you like best about Higher Logic Thrive?** The mailing designer 2 templates are "responsive" so that you don't have to hand-code both desktop and mobile versions. There are a decent amount of options for components and you can create your own reusable components on a per template basis. They recently rolled out an open html component so you can do some coding without having to create a full html email which has been nice. **What do you dislike about Higher Logic Thrive?** I would like reusable/custom components (layouts) to be available across all templates. Customer service response time is slow and they've introduced bugs when "upgrading" that have gone unresolved for several days quite a few times. **What problems is Higher Logic Thrive solving and how is that benefiting you?** Integration with our AMS is helpful to create more personalized and segmented email marketing. ### 50. Good product, great service, can't set it and forget it **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** September 03, 2020 **What do you like best about Higher Logic Thrive?** HigherLogic is great accross the board. They build produts to last with the client in mind. In my expereince once you're onboarded you'll never want to leave or need anything else. Have an idea that would make their product better? Tell them and they'll actually work on it. Seriously. This brings me to their client support and customer service. 110% This is where HigherLogic really shines. Once you sign your contract you are cared for. Once you complete onboarding you are still cared for. Been a client for awhile? They are still there to care for you. They want you to love the product, use the product and improve your business with the product. I'm fairly techsavvy and went through onboarding smoothly so my HigherLogic rep would comes to our meetings with creative ideas to help our strategic goals. Not only are they helping us get the most bang for our buck and find success with their products, but they're also making me look good in brainstorming sessions! Down to the details: Are you the first person to have some weird ask? They will find the right person to get you the right answer. No question is left unanswered and they offer multiple training methods for those that don't want their handheld. You have the option for in-person training (in non-COVD times), online training, group sessions, one-on-one training, videos and written trainings. Everything is customized to your business and your needs. My company is pretty unique in our membership style and goals. The HigherLogci team went above and beyond to make sure the Community fulfilled out needs. We have greatly increased our member engagement and we can track in great detail where we've had success and who we still need to engage. Higher Logic's products are easy to use, helpful to the user and very VERY detailed. You can track EVERYTHING. We have loved having so much data to influence our decisionmaking and prove the ROI behind using HigherLogic. **What do you dislike about Higher Logic Thrive?** Onboarding is a little too timeconsuming. If you have someone at your company who will be fully dedicated to learning how to use HigherLogic and managing everything, then you should sign-up without hesitation. If you don't have an employee to dedicate to this software, then the HigherLogic team will help you make the time and support you where needed, but it will take time. You'll need to make time for the trainings to get the most out of these products. The ROI will come without doubt, but you can't just wingit. You actually need to spend an hour a week or more on learning the product for a few months. **What problems is Higher Logic Thrive solving and how is that benefiting you?** It's been a long time goal for us to increasae our industry engagement and communicate our efforts with non-members. The Higher Logic Online Community allowed us to connect with our members, build a network of industry contacts through our members and other outreach, learn what content they care about and keep them engaged. ## Higher Logic Thrive Discussions - [CEO AMA?](https://www.g2.com/discussions/ceo-ama) - 1 comment, 1 upvote - [What is Higher Logic Thrive used for?](https://www.g2.com/discussions/what-is-higher-logic-thrive-used-for) - 1 comment - [What is an online community platform?](https://www.g2.com/discussions/what-is-an-online-community-platform) - 1 comment - [What is the main function of online community groups?](https://www.g2.com/discussions/what-is-the-main-function-of-online-community-groups) - 1 comment - [How much does higher logic cost?](https://www.g2.com/discussions/how-much-does-higher-logic-cost) - 1 comment - [View Higher Logic Thrive pricing details and edition comparison](https://www.g2.com/products/higher-logic-thrive/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-15+01%3A02%3A11+-0500&secure%5Bsession_id%5D=1e6023f9-969b-4a77-be63-73f27d099b5b&secure%5Btoken%5D=50bd55b3f81e0c446051fc80372d1ccd637fc59c3bad78c187e9f678b40d2361&format=llm_user) ## Higher Logic Thrive Integrations - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [iMIS](https://www.g2.com/products/imis/reviews) - [Rhythm](https://www.g2.com/products/rhythm-systems-rhythm/reviews) ## Higher Logic Thrive Features **Email Marketing** - Building and Personalizing Emails - Sending Outbound Emails - Manage Email Deliverability - Automated Email Responses **Online Marketing** - Landing Pages and Forms - Dynamic Content - A/B Testing - Mobile Optimized - Search Tracking and Optimization **Lead Management** - Marketing Lead Database - Data Quality Management - Segmentation - Lead Scoring and Grading - Lead Nurturing - Online Behavior Tracking - Automated Alerts and Tasks - CRM Lead Integration **Community Building** - Member Profiles - Email & Notifications - Member Discovery - Member Referrals - Community Spaces - Paid Memberships - Multimedia Sharing - Courses **Campaign Management** - Event / Webinar Marketing **Community Improvement** - Gamification - Polls & Questions - Automation Rules **Customer Analytics** - Community Insights - Community Engagement Analytics - Downloadable Reports - ROI Tracking **Reporting & Analytics** - Basic Reporting - ROI Analytics **Community Management** - Community Feeds & Discussions - Live Streaming - Chat & Messaging - Events Management - Admin Roles & Permissions **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Performance and Reliability - Output Document Generation **Agentic AI - Online Community Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Marketing Automation** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications ## Top Higher Logic Thrive Alternatives - [Mighty Networks](https://www.g2.com/products/mighty-networks/reviews) - 4.6/5.0 (706 reviews) - [Influitive](https://www.g2.com/products/jigsaw-interactive-influitive/reviews) - 4.4/5.0 (388 reviews) - [Gainsight Customer Communities](https://www.g2.com/products/gainsight-customer-communities/reviews) - 4.4/5.0 (267 reviews)