Higher Logic Thrive Reviews & Product Details

Higher Logic Thrive is a comprehensive online community and marketing software solution suite designed to drive engagement. With nearly 20 years of experience, Higher Logic has established itself as a trusted partner, serving more than 3,000 customers and facilitating over 350,000 online communities globally. This platform supports more than 200 million users across 42 countries, making it a significant player in the realm of community engagement and marketing. The Higher Logic Thrive portfolio consists of three primary products. The Higher Logic Thrive Community is an engagement solution that fosters connections, resource sharing, and discussions among members. This product is particularly beneficial for organizations looking to enhance member interaction and create a vibrant online community. By providing a space for community members to engage, Higher Logic Thrive Community helps build stronger relationships and increase member satisfaction. In addition to community engagement, Higher Logic Thrive Marketing serves as the go-to marketing and communications software for associations. With an impressive 99% deliverability rate, this tool ensures that messages reach the intended audience effectively. Leverage this software to deliver targeted communications, enhancing member engagement and ensuring that the right information is shared at the right time. This capability is essential for organizations aiming to maintain strong connections with their members and keep them informed about relevant events and initiatives. The Higher Logic Thrive Platform integrates the functionalities of both the Community and Marketing solutions, creating a cohesive experience that enhances member engagement. This platform is designed to scale alongside an organization's growth, allowing for the addition of various add-ons and third-party integrations with CRM, AMS, and LMS providers. This flexibility ensures that customers can customize their experience to meet their evolving needs. Furthermore, Higher Logic provides expert Advisors to assist in implementation, ensuring that customers can quickly get up and running. Users also benefit from the Higher Logic Users Group (HUG), which offers a network of support and shared knowledge. This combination of robust features, scalability, and community support positions Higher Logic as a valuable resource for organizations looking to enhance their member engagement and marketing efforts.

Product Website

Seller

Higher Logic

Discussions

Higher Logic Thrive Community

Languages Supported

English

Product Description

Higher Logic is an industry leader in cloud-based community platforms, with over 25 million engaged members in more than 200,000 communities. Organizations worldwide use Higher Logic to bring like-minded people all together, by giving their community a home where they can share ideas, answer questions and stay connected.

Overview by

Sarah Spinosa

Value at a Glance

Averages based on real user reviews.

Time to Implement

4 months

View More Pricing Information

Higher Logic Thrive Integrations

(2)

Verified by Higher Logic Thrive

Higher Logic Thrive Media

Higher Logic Thrive Demo - Higher Logic Thrive Community logged in view

See why Higher Logic is the premier choice for associations looking to supercharge member engagement. Bring members together 24/7 in the community, via email or in the app. With discussions, Q&A, library, events, and engagement tools like automation and our AI-driven Smart Newsletter – Hi...

Higher Logic Thrive Demo - Higher Logic Thrive Community logged out view

Your value proposition shines on the logged out view of Higher Logic Thrive Community. Use this valuable space to remind members and prospects about the important work your association does.

Make your most valuable resources easy to find! Organize, house, and share your resources, including documents, images, videos, and more. Easily control access with sub-communities and security groups.

Higher Logic Thrive Demo - Engagement Scoring

See how engaged your members are so you can be sure you are providing value.

Gain insight from dozens of ready-made reports so you can refine your offerings and prove ROI.

Higher Logic Thrive Demo - Message designer

Easy-to-use marketing automation templates come pre-loaded or campaigns can be easily built based on your needs. Set campaigns to trigger based on user actions or inaction.

Official Downloads

(3)

edit

G2 reviews are authentic and verified.

Here's how.

Verified User in Marketing and Advertising

Small-Business (50 or fewer emp.)

8/21/2025

"Informz is relatively user friendly and the Higher Logic Support Team are excellent"

4/5

What do you like best about Higher Logic Thrive?

Integration between iMIS to ensure target groups are maintained correctly. Review collected by and hosted on G2.com.

What do you dislike about Higher Logic Thrive?

Lack of 'known' functionality (like Control + K) catches me out sometimes. Review collected by and hosted on G2.com.

Response from bleehe@higherlogic.com Leehe of Higher Logic Thrive

edit

Thank you for sharing your experience! We’re so glad to hear that the integration with iMIS is helping you keep target groups accurate and that Informz makes it easier to create professional, compliant mailings. It’s also great to know our Support Team has been a positive resource for you, and we’ll be sure to pass along the kudos.

We appreciate your note on functionality expectations and will share that feedback with our product team. Hearing what catches users by surprise is incredibly valuable as we continue to improve. Thanks again for taking the time to share your insights!

Alexander V.

Communications Manager

Small-Business (50 or fewer emp.)

3/27/2025

"A Guided Experience"

4.5/5

What do you like best about Higher Logic Thrive?

One of the things I appreciate about Thrive and Higher Logic the most is their commitment to you as a client. They continuously offer their time and clear guidance through the application and updates to their platform(s). I legitimately have 0 consideration of any other option. Review collected by and hosted on G2.com.

What do you dislike about Higher Logic Thrive?

My only dislike is much of their blogs do well to attempt giving information but it rarely carries perfect applicability to our given circumstance. Thankfully, they gave HUG as an appropriate safety net. Review collected by and hosted on G2.com.

Response from bleehe@higherlogic.com Leehe of Higher Logic Thrive

edit

Thank you for taking the time to share your experience with Higher Logic on G2! We’re thrilled to hear that you've been enjoying Higher Logic Thrive.

Your feedback is invaluable as we continue to improve and enhance our solutions to better serve you. If there’s ever anything we can do to further support your success, please don’t hesitate to reach out!

Thanks again for being a part of Higher Logic—we appreciate you!

Best,

Brendan Leehe

Customer Marketing Manager

Higher Logic

Verified User in Insurance

Small-Business (50 or fewer emp.)

2/13/2025

"User-friendly, member-friendly platform"

4/5

What do you like best about Higher Logic Thrive?

Higher Logic Thrive is an aesthetically pleasing and more intuitive platform, helping to drive engagement with members. Our members love our new homepage and how easy it is to see the latest conversations! Review collected by and hosted on G2.com.

What do you dislike about Higher Logic Thrive?

There are still very clunky, outdated things about the Higher Logic platform (libraries in particular) that we find limiting. Review collected by and hosted on G2.com.

What problems is Higher Logic Thrive solving and how is that benefiting you?

We want seamless integration between our AMS and our online community platform and our marketing automation software so that our communication and engagement with our members solves problems, instead of creating them. We also want to see how our members are engaging with us, so we can foster that engagement, as well as identify weak areas that we can bolster with program support. Review collected by and hosted on G2.com.

Mobasser A.

Digital Marketing Specialist

Computer Software

Small-Business (50 or fewer emp.)

11/27/2024

"Great platform for community engagement and management"

5/5

What do you like best about Higher Logic Thrive?

A very ordinary platform for growing and walking on line communities is Higher Logic Thrive. It offers robust engagement equipment that facilitate effortless verbal exchange amongst neighborhood members. It is pretty superb in encouraging engagement due to the fact it can be used to create discussions, surveys, and custom-made material. Its giant customization selections and interplay with different advertising and marketing equipment are additionally necessary blessings for groups making an attempt to create devoted, energetic communities. Review collected by and hosted on G2.com.

What do you dislike about Higher Logic Thrive?

Despite its many strengths, Higher Logic Thrive has many drawbacks when it comes to customization of the design and design. The shape of the web site can from time to time experience a little stiff, and new customers may also want to go via a mastering curve to use the extra state-of-the-art features. Furthermore, sure third-party software integrations can be problematic or name for greater setup. Review collected by and hosted on G2.com.

What problems is Higher Logic Thrive solving and how is that benefiting you?

Higher Logic Thrive is fixing the venture of constructing and preserving a vibrant, engaged on-line community. It gives an all-in-one platform that approves corporations to without difficulty control member interactions, create significant content, and facilitate ongoing discussions.

For me, it has streamlined the technique of enticing with participants by way of presenting facets like centered messaging, match management, and customized content material delivery. This has helped enhance communication, expand participation, and create a feel of belonging inside the community. By making use of the platform, I’ve been capable to enhance member retention, make bigger the price of our community, and attain insights that immediately make a contribution to enterprise increase and patron satisfaction. Review collected by and hosted on G2.com.

Diana M.

Small-Business (50 or fewer emp.)

4/11/2024

"Feedback on Volunteer Manager"

5/5

What do you like best about Higher Logic Thrive?

The Volunteer Manager product allowed us to launch our Volunteer Program broadly to our membership. We were finally able to have an open call for volunteers that allowed for a transparent volunteer application and approval process and streamlined efficiencies in our organization. We have found new volunteers that we never would have found before with our prior process. Our volunteer engagement has increased dramatically and our pipeline of leadership and volunteers is stronger than it has ever been! Review collected by and hosted on G2.com.

What do you dislike about Higher Logic Thrive?

The Mentor Match platform did not serve our members well. You should learn how the platform works and see if your members will be motivated to use that product by self servicing. We use Volunteer Manager for our mentoring program and that has worked really well for managing our mentor match program internally. Review collected by and hosted on G2.com.

Heather W.

Director of Governance and Strategic Initiatives

Small-Business (50 or fewer emp.)

4/11/2024

"Higher Logic proves to be a great connection resource"

5/5

What do you like best about Higher Logic Thrive?

The Higher Logic Thrive provides the needed resources to keep members connected. It supports our commities/sections/groups by giving them a place for file sharing and discussion. These tools are packaged in an easy to navigate platform, which is a stellar benefit for our members. And, on top of sll this, the Higher Logic support has always been quick, responsive, and helpful. Thanks! Review collected by and hosted on G2.com.

What do you dislike about Higher Logic Thrive?

There is nothing to dislike. My only concern in there are so many tools to use, I want to endure I properly learn them to best maximize the product. Review collected by and hosted on G2.com.

Megan W.

Small-Business (50 or fewer emp.)

4/11/2024

"Customized platform that really elevates your association!"

5/5

What do you like best about Higher Logic Thrive?

We recently switched to HigherLogic Thrive and have enjoyed the the potential to elevate your platform as well as a one stop shop for our members for literally everything. The customer support is fantastic and is quick to help us with any problem! Review collected by and hosted on G2.com.

What do you dislike about Higher Logic Thrive?

Once you move to standalone, theres no option to upload demographics attached to already created profiles in bulk. (not really a dislike, just manual work on our end) Review collected by and hosted on G2.com.

Katherine C.

Small-Business (50 or fewer emp.)

12/7/2023

"HigherLogic: An Upgrade!"

4.5/5

What do you like best about Higher Logic Thrive?

Higher Logic Thrive provides our users with an experience that looks and feels more like the social sites they are used to using. For this reason, it encourages more interaction and provides the users with a smoother experience. I also can't say enough good things about the customer service support. Review collected by and hosted on G2.com.

What do you dislike about Higher Logic Thrive?

I look forward to Higher Logic Thrive coming out with more ways for site admins to customize the design and functions of their website. Review collected by and hosted on G2.com.

Dave G.

Director of Technology and Digital Strategy

Mid-Market (51-1000 emp.)

12/5/2023

"The bar has been set high for collaboration platforms - Higher Logic is the clear leader"

5/5

What do you like best about Higher Logic Thrive?

Higher Logic continues to improve the user experience and administrative capabilities for Thrive. We are thrilled with their support and innovation. Review collected by and hosted on G2.com.

What do you dislike about Higher Logic Thrive?

The phrase, "you get what you pay for," is a good way to summarize their platform. We wanted the best, and we paid for the best. There are a lot of other products out there that may cost less, but at what cost? Our members deserve the best and we can justify the cost by the time and frustation we save administering the system. Review collected by and hosted on G2.com.

Amber W.

Mid-Market (51-1000 emp.)

12/6/2023

"Engaging Members Made Easier"

4/5

What do you like best about Higher Logic Thrive?

The ability to have both a community and email marketing platform combine is very helpful! We need to look at our full communications cycle and by using Higher Logic Thrive you are able to capture how people are communicating on your communities and engaging in email then pull it together to give them a personalized experience. On the email automation side I also love that Thrive Marketing is robust but still easy to use. Other platforms are so robust that it's hard to do the basics but with Thrive Marketing you can do a lot through automated campaigns, engagement scoring, and audience segmenting while also being able to quickly get an email out the door. Review collected by and hosted on G2.com.

What do you dislike about Higher Logic Thrive?

Initial integration process, poor customer support, and glitchy. Review collected by and hosted on G2.com.