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HeyGen Reviews & Product Details

Pricing

Pricing provided by HeyGen.

Free

Free
1 Seat
AI Workflows

See how people combine HeyGen with AI tools to solve real work problems. Each Blueprint is a reusable, step-by-step workflow you can adapt for your team.

Blueprint · Marketing
Run Your Full Go-to-Market With AI

18 go-to-market skills covering strategy, outbound, inbound, paid, retention, and operations with current frameworks and benchmarks.

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HeyGen Reviews (1,974)

View 1 Video Reviews
Reviews

HeyGen Reviews (1,974)

View 1 Video Reviews
4.8
1,974 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of use and realistic avatars provided by HeyGen, which streamline video creation and enhance content quality. The intuitive interface allows even non-technical users to produce professional videos quickly, saving significant time in the process. However, some users note that the credit system can be restrictive, especially for those experimenting with multiple projects.

Pros & Cons

Generated from real user reviews
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Robert M.
RM
Robert M.
Software Engineering
Writing and Editing
Small-Business (50 or fewer emp.)
"HeyGen Makes Business Presentations Fast, Seamless, and Impressive"
5/5
What do you like best about HeyGen?

HeyGen is a exceptional tool for creating business presentations. Video, audio (I use my voice which is stored in Eleven-Labs and links easily to HeyGen), text, and images are integrated without issue. A quick presentation that I created with HeyGen can be found at

https://youtu.be/cYUhBGS4Yh8. I can't say enough about this tool. I think once you give it a try. You'll be impressed. Review collected by and hosted on G2.com.

What do you dislike about HeyGen?

There's not a lot of negative to say about HeyGen. Studio is easy to use and is only limited by the imagination of the end user. Review collected by and hosted on G2.com.

Gustavia C.
GC
Gustavia C.
Executive Assistant
Small-Business (50 or fewer emp.)
"HeyGen Brought My Brand to Life"
5/5
What do you like best about HeyGen?

HeyGen helped me create professional AI avatars for my entire team's About Us page quickly and easily. The results were polished, diverse, and brand-ready. A true game changer for small business owners! Review collected by and hosted on G2.com.

What do you dislike about HeyGen?

The only improvement I'd suggest is making credit balance more visible and easier to track. It's not intuitive to find, and I'd love a simple dashboard indicator so I always know where I stand before running out. Review collected by and hosted on G2.com.

om p.
OP
om p.
General Manager (Africa Operations)
Small-Business (50 or fewer emp.)
"Great Tool for Content Creation, But Pricey"
2.5/5
What do you like best about HeyGen?

I like HeyGen for creating videos and content, especially for community mobilization and awareness campaigns. It's simple to use and has nice interactive features, producing good quality content. My children also enjoy using HeyGen to make videos, and it's a tool we find works very well for us. Once I understood the workflow, HeyGen became easy to use, making tasks straightforward with the help of the tutorial. Review collected by and hosted on G2.com.

What do you dislike about HeyGen?

The cost is a bit on the higher side, which is really affecting us. If the cost were lower, it would have been a perfect fit for me. Even though the quality is great and it's easy to use, the price makes it hard to justify. Beginning was challenging too, but once you read the tutorial, it gets easy. Review collected by and hosted on G2.com.

Jimmy G.
JG
Jimmy G.
Business Development Operations Specialist
Small-Business (50 or fewer emp.)
"Leveled Up My Consulting with Lightning-Fast Training Videos and Social Content"
5/5
What do you like best about HeyGen?

It’s really leveled up my consulting game. I’m now able to produce training videos and social media content at lightning speed. What used to take days can now be done in an hour or less. Review collected by and hosted on G2.com.

What do you dislike about HeyGen?

When using the video agent, to create a new project, unless you spend an hour or more writing the perfect prompt, the output is never good enough on the 1st pass. This has caused me to be forced to purchase additional credits to refine the video. A few examples: My last training video, the script on the screen didnt match the AI voice over, strange as I didnt create the script. Another common issue, words are sometimes grouped together without spacing, likethiscrazygroupofwords. Review collected by and hosted on G2.com.

Madara A.
MA
Madara A.
System Analyst, Tester
Small-Business (50 or fewer emp.)
"Natural Voices and High-Quality Videos Make Presentations Visually Engaging"
4.5/5
What do you like best about HeyGen?

I really like this tool because it creates natural, realistic voices and high-quality videos. The presentations are dynamic and visually engaging, making the whole experience enjoyable. It motivates me to explore the product more deeply and discover its full potential. Review collected by and hosted on G2.com.

What do you dislike about HeyGen?

It would be great if the presentations supported zoom in and zoom out effects, allowing them to feel more dynamic and engaging. This would make it possible to create even more interesting and visually appealing presentations. One thing I don’t like is that I can’t get my voice to sound exactly like it does in real life. It still feels quite altered and more AI-generated than natural. Review collected by and hosted on G2.com.

Nigel B.
NB
Nigel B.
Content creator
Small-Business (50 or fewer emp.)
"Effortless Explainer Videos, Great Value"
5/5
What do you like best about HeyGen?

I love using HeyGen for creating explainer videos because I don't have to find time to prepare cameras, lighting, and appearance, which makes the process much easier for me. I appreciate its great value and how it remains solidly professional. The 'script to video' feature is something I value a lot. Setting it up was easy, which was a big plus for me. I am also very likely to recommend it to others, with a score of 10. Review collected by and hosted on G2.com.

What do you dislike about HeyGen?

I'm having trouble with the length of the video and the cost. We could use a simpler system to pay for minutes after we have seen the finished product. Maybe a way to shorten and lengthen videos carefully. Review collected by and hosted on G2.com.

Nicola F.
NF
Nicola F.
Learning and Development Business Partner
Enterprise (> 1000 emp.)
"Boosts Proactivity with Real-Time Video Creation"
5/5
What do you like best about HeyGen?

I use HeyGen to create short, interactive videos with different people using their voices, which gets the message across in a personable way. I find it stops procrastination, helps me move forward, and generates ideas. I like that HeyGen provides a starting point that I can build on, and it's quick, allowing me to create videos in real time. It makes content more personable with recognizable faces and voices. The setup was really easy, which is a big plus for me. Review collected by and hosted on G2.com.

What do you dislike about HeyGen?

I think better editing on the video would be handy. Review collected by and hosted on G2.com.

Renne M.
RM
Renne M.
Regional Sales Manager
Small-Business (50 or fewer emp.)
"Intuitive Tool But Improvement Needed in AI"
4/5
What do you like best about HeyGen?

What I like most about HeyGen is that I can clone my voice and create my avatar, which looks really good. The tool is quite intuitive and good, even though I don't have much experience in handling AI or making videos with AI, I have found HeyGen quite easy to apply and very useful. Review collected by and hosted on G2.com.

What do you dislike about HeyGen?

Well, I think that when you upload a video for editing, the chat section for interacting with the guide could be more automated. Also, sometimes the AI does not produce the results one wants or is looking for, or that one imagines. Furthermore, sometimes making corrections to the things the AI does on its own without instruction costs credits. Review collected by and hosted on G2.com.

Khandaker N.
KN
Khandaker N.
Small-Business (50 or fewer emp.)
"Revolutionized Content Creation with No Studio Needed"
4/5
What do you like best about HeyGen?

I like using HeyGen because I don't need a studio setup, making it way cheaper for content creation. The avatar expression quality is impressive and really stands out to me. I also value the explanatory tools since I work on educational content. The initial setup was very easy, requiring no technical knowledge, which is a big plus. Review collected by and hosted on G2.com.

What do you dislike about HeyGen?

I think the native Bengali voice should be more realistic; it still feels robotic. Like other languages, the Bengali voice is of low quality. Review collected by and hosted on G2.com.

Verified User in Consulting
UC
Verified User in Consulting
Small-Business (50 or fewer emp.)
"Incredibly Realistic Avatars and Avatar"
5/5
What do you like best about HeyGen?

The realism. I use HeyGen to produce a recurring educational series built around a custom avatar and an ElevenLabs voice, and the lip-sync is clean enough that my family and friends genuinely couldn't tell where the AI ended. The expressions read as warm rather than uncanny, the ElevenLabs voice integration makes the delivery sound conversational, and running scenes through the API and pulling them straight into my editor has been smooth. As a non-developer, I've been able to make real, repeatable content instead of one-off demos. Review collected by and hosted on G2.com.

What do you dislike about HeyGen?

A couple of honest quirks worth knowing. There's a 5,000-character limit per scene, so longer scripts have to be chunked into blocks. And bare list numbers ("two," "three") can clip on render until you write them out as "Number two," "Number three." Small things once you learn them, but they cost me a few re-renders early on. A larger per-scene limit and smarter number handling would smooth the workflow. Review collected by and hosted on G2.com.

Questions about HeyGen? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Anthony R.
AR
Anthony Roberts
•
Last activity 6 days ago

Has anyone dealt with repeated extra charges and rendering issues in HeyGen?

RY
Ragini Yadav
•
Last activity 9 days ago

How do you keep HeyGen training videos natural when voices sound robotic or avatars get repetitive?

Pricing Options

Pricing provided by HeyGen.

Free

Free
1 Seat

Creator

$29.00
1 Seat Per Month

Pro

$99.00
1 Seat Per Month
HeyGen Comparisons
HeyGen Features
Pronunciation
Accent
Video Creation
Text to Speech
Voice Control
AI Text-to-Video
Content Editing
File Exporting