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HeyGen Reviews & Product Details

Pricing

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AI Workflows

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Blueprint · Marketing
Run Your Full Go-to-Market With AI

18 go-to-market skills covering strategy, outbound, inbound, paid, retention, and operations with current frameworks and benchmarks.

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HeyGen Reviews (1,974)

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Reviews

HeyGen Reviews (1,974)

View 1 Video Reviews
4.8
1,974 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of use and realistic avatars provided by HeyGen, which streamline video creation and enhance content quality. The intuitive interface allows even non-technical users to produce professional videos quickly, saving significant time in the process. However, some users note that the credit system can be restrictive, especially for those experimenting with multiple projects.

Pros & Cons

Generated from real user reviews
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Fabien K.
FK
Fabien K.
ok podcast
Small-Business (50 or fewer emp.)
"Unlimited videos for ~$20: the subscription that's really worth it"
5/5
What do you like best about HeyGen?

The most important thing for me is that the number of videos is unlimited for a subscription of around 20 dollars. And it's very important, if it wasn't unlimited, I would never have subscribed. Review collected by and hosted on G2.com.

What do you dislike about HeyGen?

What I don't like is that we can't download in wav or mp3 a text that we just put into a template. Because often there are many pronunciation errors regardless of the voice model we use, and we have to manually redo it by recording patches with our own voice for editing. If we could download the sound, it would avoid a lot of CPU and GPU overload. Because for now, I am forced to generate a video and then extract the sound from it to modify it. An export in wav or MP3 would be wonderful. Review collected by and hosted on G2.com.

Ixequi L.
IL
Ixequi L.
Director Ejecutivo
Small-Business (50 or fewer emp.)
"HeyGen’s High-Fidelity Lip-Sync and Voice Cloning Feels Like a Game-Changer"
5/5
What do you like best about HeyGen?

What stands out most about HeyGen is its uncanny ability to handle lip-syncing and voice cloning with impressively high fidelity. For anyone focused on narrative structure and technical efficiency, it’s genuinely fascinating to watch how the AI translates gestures and micro-expressions so fluidly and convincingly. To me, it feels like a game-changer for scaling high-quality audiovisual content, helping ensure that a creative vision isn’t held back by the logistical constraints of traditional production. Review collected by and hosted on G2.com.

What do you dislike about HeyGen?

While the technology is genuinely impressive, the pricing structure can feel quite restrictive—especially when you’re working on extensive narrative projects that demand multiple iterations. The credit system, in particular, seems to run out too quickly, which becomes frustrating when you’re trying to fine-tune micro-expressions or lock in a very specific delivery and tone. And although the AI is clearly advanced, there’s still a slight “uncanny valley” quality in certain movements that can pull you out of the moment and make the result feel less organic. In those cases, it often takes extra post-production work to ensure the final output fully matches a high-standard creative vision. Review collected by and hosted on G2.com.

Pranab S.
PS
Pranab S.
Managing Director
Enterprise (> 1000 emp.)
"Masterful Video Creation and Avatar Integration"
5/5
What do you like best about HeyGen?

I use HeyGen for video making and it really helps in visualizing my creativity. The best thing about HeyGen is its ability to get the faces most accurate and connect with Eleven Labs to achieve perfect voice clones and lip sync. I think it's fantastic how it allows me to make an avatar in a scenario and use it. The clarity I get in lip sync and visualizing the proper thought process with HeyGen is something I don't experience with other tools like Runway or other LLMs. Also, the initial setup was very easy for me, and I still love it. Review collected by and hosted on G2.com.

What do you dislike about HeyGen?

Yes. HeyGen is stuck with very bad video prompting. It's not able to perform as expected. For example, if I take a photo of an individual and say that this individual is in the ring with a sumo wrestler and he is able to beat the sumo wrestler, that kind of thing is not possible. Review collected by and hosted on G2.com.

Rogue N.
RN
Rogue N.
Director of Live Storytelling
Small-Business (50 or fewer emp.)
"Fired up and ready to, HeyGen is how to do a show!"
5/5
What do you like best about HeyGen?

My favorite thing about HeyGen is how it evolved from a simple avatar tool into a complete AI content production platform.

I can create realistic avatars, custom voices, podcasts, social videos, cartoons, and fully produced story-driven content all in one place. The Video Agent feature especially changed the game for me because it allows me to turn ideas into finished content incredibly fast.

As someone who creates content every day, it’s one of the few AI tools that actually saves me time while still making the final product feel polished and professional. Review collected by and hosted on G2.com.

What do you dislike about HeyGen?

Nothing! It is the best! If you’re not using it for content you are wasting time Review collected by and hosted on G2.com.

Response from Joshua Zerkel of HeyGen

Rogue, our goal is to make visual storytelling accessible to all - glad you've finding HeyGen easy to use in your work as a storyteller!

Tim S.
TS
Tim S.
Principal CEO
Small-Business (50 or fewer emp.)
"User-Friendly Platform with High-Quality Avatar Images"
4.5/5
What do you like best about HeyGen?

The platform offers a user-friendly interface with nearly all the tools I might need to produce videos--not just avatar-based content. Personally I am using the photo upload option, and am delighted with the final quality of the avatar images we have developed. Review collected by and hosted on G2.com.

What do you dislike about HeyGen?

There are still some development issues. That’s somewhat to be expected, since the company is moving quickly to maintain its competitive advantage among AI-based providers. Review collected by and hosted on G2.com.

B B.
BB
B B.
Publisher & Editor
Small-Business (50 or fewer emp.)
"Highly Efficient Tool with Robust Features and Customization"
4/5
What do you like best about HeyGen?

I have been making use of HeyGen through their API to create Talking Video Content. I love the idea of having a robust selection of Avatars and Voices to create perfect videos either for myself or for clients. I love the ease of use of HeyGen. They introduce powerful new features regularly. The "brand system" is particularly helpful as it allows us to create brand assets quickly and easily, which really saves time and money. The Professional Templates speed up the creative process by 10x, enabling me to deliver creative projects to marketing quickly. The Brand System automatically imports website URLs, scans sites for brand colors, fonts, logos, etc., and organizes them into a brand folder, offering ready-to-use or tweakable video assets. The Templates also offer a great starting point, especially for those without an established brand kit. Review collected by and hosted on G2.com.

What do you dislike about HeyGen?

Only in the beginning - basically trying to find my way around - discovering tools that I might have liked to try. But later discovered them so all good. Review collected by and hosted on G2.com.

Aayushi B.
AB
Aayushi B.
Marketing Intern
Small-Business (50 or fewer emp.)
"HeyGen Accelerates High-Quality Marketing Videos with Realistic Avatars and Voiceovers"
5/5
What do you like best about HeyGen?

Maintaining speed and consistency across digital marketing campaigns is always a challenge, but HeyGen has made the process much simpler. As a Digital Marketing Executive, I’m especially impressed by its AI video creation capabilities, realistic avatars, natural-sounding voiceovers, and multilingual support. With these features, our team can produce high-quality videos quickly for a range of needs, including marketing campaigns, social media promotions, product launches, and customer communications. Overall, it has accelerated our content creation, helped our brand presentation look more professional, and made it easier to reach different target audiences effectively. Review collected by and hosted on G2.com.

What do you dislike about HeyGen?

In my experience, there’s really only one area where HeyGen could improve: its advanced AI features and premium subscriptions can feel relatively expensive for small businesses or early-stage startups working with limited budgets. That said, the savings in video production time and costs, the boost in content quality, and the ability to execute campaigns faster make the investment worthwhile. Over the long run, it delivers an excellent return on investment. Review collected by and hosted on G2.com.

Martin M.
MM
Martin M.
Fundador
Small-Business (50 or fewer emp.)
"Ease and Quality in Content Creation"
5/5
What do you like best about HeyGen?

I really like HeyGen for the quality of the results it offers and how easy it is to use. It allows me to create quality content without prior knowledge of video creation or editing. Additionally, the initial setup was very easy, making using HeyGen a positive experience. Review collected by and hosted on G2.com.

What do you dislike about HeyGen?

I don't like the background videos and the credit consumption in HeyGen. Although the product has positive aspects, these inconveniences are somewhat annoying. Review collected by and hosted on G2.com.

Verified User in Mental Health Care
EM
Verified User in Mental Health Care
Small-Business (50 or fewer emp.)
"Polished, Professional Launch Video—Produced In-House and On Budget"
5/5
What do you like best about HeyGen?

HeyGen allowed us to produce “This Is Your Season,” the launch video script for Level Up Social Club, entirely in-house rather than hiring a videographer we simply couldn’t budget for yet. The AI avatar and voice tools gave the final piece a polished, professional feel, which matched how seriously we wanted the program to be taken from day one. As a startup still building out our marketing infrastructure, HeyGen turned what would have been a video project stalled by budget constraints into something we could deliver within the same week. Review collected by and hosted on G2.com.

What do you dislike about HeyGen?

Cant think of anything to dislike about the service so far Review collected by and hosted on G2.com.

Sejal G.
SG
Sejal G.
Digital Marketing Executive
Mid-Market (51-1000 emp.)
"HeyGen Streamlines High-Quality Video Creation with AI Avatars and Multilingual Voices"
5/5
What do you like best about HeyGen?

HeyGen has made video creation much simpler and faster as part of our digital marketing strategy. Having access to professional AI avatars, realistic voices, and multi-language support across different campaigns has helped streamline our overall content creation process. The user-friendly interface also enables our team to produce engaging videos without long production cycles, which supports timely campaign launches and makes it easier to deliver personalized communication to a wide range of customer segments. Review collected by and hosted on G2.com.

What do you dislike about HeyGen?

For small or bootstrapped startups working with tight budgets, the price of HeyGen’s premium plans and advanced features can feel relatively high at first. That said, when you factor in the productivity gains, time saved, and the consistently high-quality video output the platform delivers, the investment feels justified. Over time, its business value becomes especially clear for larger-scale marketing activities. Review collected by and hosted on G2.com.

Questions about HeyGen? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Anthony R.
AR
Anthony Roberts
•
Last activity 6 days ago

Has anyone dealt with repeated extra charges and rendering issues in HeyGen?

RY
Ragini Yadav
•
Last activity 9 days ago

How do you keep HeyGen training videos natural when voices sound robotic or avatars get repetitive?

Pricing Options

Pricing provided by HeyGen.

Free

Free
1 Seat

Creator

$29.00
1 Seat Per Month

Pro

$99.00
1 Seat Per Month
HeyGen Comparisons
HeyGen Features
Pronunciation
Accent
Video Creation
Text to Speech
Voice Control
AI Text-to-Video
Content Editing
File Exporting