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Hexnode

By Mitsogo Inc.

4.5 out of 5 stars

How would you rate your experience with Hexnode?

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Hexnode Reviews & Product Details

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Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

9 months

Hexnode Integrations

(1)
Integration information sourced from real user reviews.

Hexnode Media

Hexnode Demo - Hexnode UEM
Hexnode UEM
Hexnode Demo - Hexnode Solutions
Hexnode Solutions
Hexnode Demo - Why Hexnode
Why Hexnode
Hexnode Demo - Hexnode Kiosk
Hexnode Kiosk
Hexnode Demo - Hexnode Integrations
Hexnode Integrations
Hexnode Demo - Hexnode BYOD
BYOD feature
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Hexnode Reviews (223)

Reviews

Hexnode Reviews (223)

4.5
223 reviews

Pros & Cons

Generated from real user reviews
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Suttapong W.
SW
senior security officer
Mid-Market (51-1000 emp.)
"Affordable Pricing MDM Solution"
What do you like best about Hexnode?

Plans start at $1.08 per device per month for basic MDM and kiosk functionality, with discounts available for annual subscriptions.

Intuitive dashboard and easy-to-manage policies make it simple for administrators to control devices.

Responsive technical support team available to assist with any issues.

Easy to implement as users can enroll their devices via self-enrollment using an installation link.

Datas can be access via API which great for implementations. Review collected by and hosted on G2.com.

What do you dislike about Hexnode?

I'm extremely disappointed with Hexnode's MFA implementation, particularly when it comes to removing devices in bulk. As an administrator, I need to remove 5-10 devices at a time, and the MFA process becomes a major bottleneck.

For every device removal, I'm prompted to complete MFA via email, resulting in a flood of emails (20+ in a short span!) just to complete a single task. This not only wastes time but also creates unnecessary clutter in my inbox.

The lack of flexibility in MFA settings is frustrating. There's no option to exempt bulk actions or use a more efficient MFA method. It's like Hexnode's security features are designed to hinder productivity rather than enhance it.

That can be frustrating. When device details are only available on the website and not through the API, it can limit automation and integration capabilities. Review collected by and hosted on G2.com.

Vibhor J.
VJ
Lead Support
Medical Devices
Mid-Market (51-1000 emp.)
"Hexnode Review"
What do you like best about Hexnode?

1. UI is very interactive and smooth.

2. Real-time troubleshooting.

3. Hexnode supports various platforms like Android, iOS, Windows, and even tvOS, making it versatile for managing diverse environments. Review collected by and hosted on G2.com.

What do you dislike about Hexnode?

1. The action history tab needs improvement in terms of managing the ongoing commands. Sometimes, the commands take longer than usual to execute despite having a strong internet connection.

2. We can't switch to any other actions tab when taking the remote of a device. To do that, we have a create a duplicate tab in the browser. I hope Hexnode should add a pop up window feature. Review collected by and hosted on G2.com.

VP
Support Coordinator
Small-Business (50 or fewer emp.)
"Excellent expience"
What do you like best about Hexnode?

The solutions is very complex,it's compatible with several System Operation allowing manager all devices in the one console Review collected by and hosted on G2.com.

What do you dislike about Hexnode?

On moment not see nothing negative in the product, is very complete. Review collected by and hosted on G2.com.

ES
IT Analyst
Small-Business (50 or fewer emp.)
"The best UEM solution"
What do you like best about Hexnode?

Remote acess

kiosk mode

support all plataforms Review collected by and hosted on G2.com.

What do you dislike about Hexnode?

support language brazil - pt-br

2fa to delete devices Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
AH
Mid-Market (51-1000 emp.)
"Think again before using Hexnode"
What do you like best about Hexnode?

Ability to push apps: Pushing apps outside policies is amazingly simple, and is a feature a lot of MDM's don't have. Review collected by and hosted on G2.com.

What do you dislike about Hexnode?

Support: Their support teams are absolutely abysmal. They have 0 access to your environment (Great for security, but terrible for supportability).

UI: The UI is not intuitive, feels like they just put items whenever they feel like.

Connectivity: We've only tested iOS, but their iOS connectivity has been extremely reliable. Multiple pushes of a command needs to be sent.

Pricing: The pricing for this product is too expensive, especially once you start adding technicians. It's 2025, stop charging per tech. Review collected by and hosted on G2.com.

Romans L.
RL
System Administrator
Mid-Market (51-1000 emp.)
"Probably the best MDM for macOS"
What do you like best about Hexnode?

A lot of flexibility in control and security of macOS, constantly adding new features and for other platforms as well. And knowledge base is huge, which helps to find answers. And even if you don't find what you're looking for, support will always resolve your issues. Review collected by and hosted on G2.com.

What do you dislike about Hexnode?

Complex configurations does not always provide intuitive setup processes, and after you finish - you may encounter issues because some nuances were not pinpointed in manual. Review collected by and hosted on G2.com.

Oluwatobi J.
OJ
Product Operations Associate
Small-Business (50 or fewer emp.)
"Great experience with Hexnode"
What do you like best about Hexnode?

As a long-time Hexnode user, I'm extremely satisfied with how it's simplified our device management. The dashboard is intuitive, making it easy to deploy policies across all our company devices. Security features give me peace of mind, and whenever I've had questions, their support team responds quickly. Review collected by and hosted on G2.com.

What do you dislike about Hexnode?

The pricing can be quite expensive, especially for smaller teams like ours Review collected by and hosted on G2.com.

FZ
Senior Information Technology Manager
Mid-Market (51-1000 emp.)
"Hexnode is such a great MDM platform that is easy to manage. Support is also very knowledgable"
What do you like best about Hexnode?

Their support helps with any issue we have had. They know the ins and outs of their product, which is rare these days. It was easy to set up and configure. It covers our apple and windows based devices and integrates with google workspace. We are in the UI everyday. Review collected by and hosted on G2.com.

What do you dislike about Hexnode?

Sometimes apple apps prompt for apple ID logins but that seems to be a problem with most mdm's Review collected by and hosted on G2.com.

Adnan K.
AK
Co-CEO
Mid-Market (51-1000 emp.)
"Strong feature set and competitive pricing"
What do you like best about Hexnode?

Lots of features and they're worded in a way that's easy for non-technical users to understand (e.g. lock, wipe, etc.) Review collected by and hosted on G2.com.

What do you dislike about Hexnode?

User interface looks a bit outdated and clunky Review collected by and hosted on G2.com.

DR
Support Desk Supervisor
Mid-Market (51-1000 emp.)
"Simple and robust MDM solution"
What do you like best about Hexnode?

How much you can set up for your devices. You can keep it simple, or get as granular as you want. Review collected by and hosted on G2.com.

What do you dislike about Hexnode?

There can be a delay from when you publish changes to a policy and when the device makes the necessary changed. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

9 months

Average Discount

6%

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Hexnode Features
Multi-Systems Support
Apple Support
Android Support
Applicatons Management
Applications Consolidation
Whitelist
Remote Wipe
Security
Reporting and Alerts
Regulation Compliant
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Hexnode
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