The product is intuitive, the learning curve is quite flat and whenever you need support, it is there for you.
The guys and girls of the support team have answered me in the web chat at all hours of the day with quality advice and support. When they need to consult with a colleague, they will be honest and will say this, and I have always had an answer.
I needed a specific use case, they delivered it and more. I have found features that I was not looking for and that now have become excellent additions.
The plans are well established from a price point of view with respect to the associated functions.
The team has also taken into account comments and requirements, and has even added functionality when appropriate.
You do not know anything about MDM but you know you need one. I do not think you can find a better team to help you.
If you need an MDM solution to grow with the needs of your business, then it is probably a great option.
As the main role as user role, we have two roles in the product: administrator and reports, it would be more pleasant to have a technical support role that should only review the tabs that are privileges, another thing is to have availability to customize the reports when necessary , and if there are, when the device is deleted to receive an immediate notification of how the system is abused.
Hexnode has shown a unique passion for being the best at what they do, regardless of my needs, they strive to offer more to improve the solution. This in turn makes me give more tools in the kit.