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Helppier Reviews & Product Details

The solution is simple: if online users (customer or employees) are lost on a website, platform or web app, with Helppier, they can access the information they need right when need it, before contacting support. Helppier is a UX tool that allows creating interactive user guides for web platforms, without any coding. It allows creating product tours and contextual tooltips, integrating Knowledge Bases, and even tracking performance. Build a help center without leaving your website.

Seller

Helppier

Discussions

Helppier Community

Languages Supported

English, Portuguese, Spanish

Overview by

Priscila Correia (Copywriter at Helppier | Marketing Assistant at Celfinet )

Top-Rated Alternatives

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Helppier Media

Add a UX layer to your website without coding

Helppier Demo - Helppier Creating Interactive User Guides

A UX tool that allows creating in-app tours and contextual tooltips for websites or web apps.

Helppier Tooltips

Helppier Walkthroughs

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AA

Verified User in Apparel & Fashion

Small-Business (50 or fewer emp.)

5/2/2024

"Enhance your in-app experience"

4.5/5

What do you like best about Helppier?

The fact that no coding was required made the process much more cost efficient than other app enhancing options. Review collected by and hosted on G2.com.

What do you dislike about Helppier?

There is room for improvement for the pop-up design options. Review collected by and hosted on G2.com.

UI

Verified User in Information Technology and Services

Enterprise (> 1000 emp.)

5/16/2022

"Seemless on boarding"

4/5

What do you like best about Helppier?

User interface is so easy that its multipage guiding helped me finding what i exactly want. Review collected by and hosted on G2.com.

What do you dislike about Helppier?

One thing i am not liking about it is it gets stuck in the middle. Else everything is fine. Review collected by and hosted on G2.com.

AN

Azman N.

M

Small-Business (50 or fewer emp.)

9/27/2020

"Makes onboarding flow no-nonsense"

4.5/5

What do you like best about Helppier?

The multipage guiding flow helped me achieve exactly what I was looking for. With some unique features like video export of onboarding flow is really helpful in teaching the stubborn users.

Moreover, Net Promoter Score is something that I really like and doesn't get offered on other similar platforms on top of user onboarding tool. Review collected by and hosted on G2.com.

What do you dislike about Helppier?

I have a mixed feeling with the current UI of the app. Though the founder who is really a nice guy assured me that he is listening to all the feedback and working on improving as per the suggestions. Review collected by and hosted on G2.com.

Recommendations to others considering Helppier:

Great product guys! Do give them a try, they are really motivated in serving their customers which I really liked from the very first interaction. Review collected by and hosted on G2.com.

What problems is Helppier solving and how is that benefiting you?

Right now I am using it for user guiding inside the web app. The benefit is clear to me till now, it really reduces the help tickets and churns count that was happening due to rough onboarding till now. Review collected by and hosted on G2.com.

AB

Andrew B.

CEO

7/6/2021

"Buggy and drops connection a lot"

0/5

What do you like best about Helppier?

Seems easy to setup but it's buggy as hell Review collected by and hosted on G2.com.

What do you dislike about Helppier?

Very buggy. It crashes a lot. Requires more configuration than dropping their code because it's slowing the site down. Review collected by and hosted on G2.com.

EA

Esteban A.

Small-Business (50 or fewer emp.)

11/27/2020

"Great Product!"

5/5

What do you like best about Helppier?

I have done my research before hopping on to the Helppier. They have a solid product in hand. At https://appy.l we started using Helppier and we are very happy with the experience and the added value.

The customization is more advanced compared to similar applications. I'm a very happy to be a Helppier user. Great product! and great support!

My sincere recommendation goes for Helppier Review collected by and hosted on G2.com.

What do you dislike about Helppier?

It could improve loading time when starting tours Review collected by and hosted on G2.com.

AC

Verified User in Computer Software

Small-Business (50 or fewer emp.)

12/13/2020

"Amazing product! Better than the others."

5/5

What do you like best about Helppier?

The ease of use, and the canva integration. I love how you can customize the tour within your app especially with the canva integration that allows you to get deeper into the design of your tour. Genius idea! Review collected by and hosted on G2.com.

What do you dislike about Helppier?

Nothing I’ve discovered yet. I would say though that there is a learning curve. Review collected by and hosted on G2.com.