Ease of use and efficiency are very successful Review collected by and hosted on G2.com.
should develop in the application interface Review collected by and hosted on G2.com.
Very useful for our site acceptance test with VRA Review collected by and hosted on G2.com.
Product feature needs to improve for fast boot and smoother navigation with HD visuals. Review collected by and hosted on G2.com.
having the feeling of being on the spot with the client helps me a lot in the pandemic. Review collected by and hosted on G2.com.
greatly increases battery consumption and crashes a lot if you don’t have an excellent connection on your phone Review collected by and hosted on G2.com.
The ease of use for both the end-user, and the tech support agent. Review collected by and hosted on G2.com.
The service doesnt load pic images via automation. Review collected by and hosted on G2.com.
Hi and thanks for your feedback on Help Lightning. Glad to hear you are seeing positive returns!
That I can see the problem, the tech is having and can make marks on the screen what they need to check. Review collected by and hosted on G2.com.
When a third person joins, the screen lags. Review collected by and hosted on G2.com.
Hi Michael and thanks for you review. Glad to hear your techs are able to be more effective with Help Lightning. We love to hear stories tied to better, more precise video collaboration!
I like it because it gets me to the equipment, and I can see what the CSE is doing firsthand Review collected by and hosted on G2.com.
I have not found anything yet that I dislike Review collected by and hosted on G2.com.
Hi and just a quick thank you for writing this review. Glad to hear that you are getting that first hand view with Help Lightning!
AR/Merged reality, hence extending the virtual presence. Allows to effectively communicate. Review collected by and hosted on G2.com.
Tessleration tools, ready to use, compared to what the competition offers. Review collected by and hosted on G2.com.
Hi and thanks for your review. Glad to hear you are able to benefit from being virtually side-by-side during equipment installs. We continue to improve our solution with regular updates and look forward to your continued feedback.
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