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Compare Help Lightning and SightCall 
Featured Products
At a Glance
Market Segments
Mid-Market (43.5% of reviews)
Small-Business (55.0% of reviews)
Entry-Level Pricing
Starting at $75,000.00 200 License Per Year
No pricing available
Help Lightning
Star Rating
(67)4.8 out of 5
Market Segments
Mid-Market (43.5% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $75,000.00 200 License Per Year
Free Trial is available
Browse all 2 pricing plansSightCall
Star Rating
(21)4.6 out of 5
Market Segments
Small-Business (55.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about SightCallHelp Lightning vs SightCall
- Reviewers felt that SightCall meets the needs of their business better than Help Lightning.
- When comparing quality of ongoing product support, reviewers felt that Help Lightning is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Help Lightning over SightCall.
Pricing
Entry-Level Pricing
Help Lightning
Enterprise
Starting at $75,000.00
200 License Per Year
Our Enterprise License includes 200 professional licenses, implementation services, and custom support. Additional blocks of licenses can be purchased separately.
- Remote Visual Guidance suite
- Eco-System integration
- API, SDK access
SightCall
No pricing availableFree Trial
Help Lightning
Free Trial is available
SightCall
No trial information availableRatings
Meets Requirements
9.2
52
9.3
18
Ease of Use
9.0
53
9.4
18
Ease of Setup
9.2
43
Not enough data
Ease of Admin
9.5
32
Not enough data
Quality of Support
9.5
53
9.4
18
Has the product been a good partner in doing business?
9.6
32
Not enough data
Product Direction (% positive)
10.0
51
9.4
18
Features by Category
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Product Creation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Storage & Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration Tools
6.4
6
Not enough data
6.3
5
Not enough data
6.4
6
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Meeting Coordination
Not enough data
Not enough data
8.3
6
Not enough data
Not enough data
Not enough data
8.1
6
Not enough data
Software Type
9.2
6
Not enough data
9.0
5
Not enough data
9.0
5
Not enough data
Agentic AI - Video Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
9.3
31
7.0
5
8.8
33
7.7
5
9.6
30
7.7
5
8.1
22
9.0
5
8.1
24
7.3
5
Feature Not Available
Not enough data
Maintenance
Feature Not Available
7.0
5
Feature Not Available
6.7
5
Communication
8.5
26
Not enough data
8.2
23
Not enough data
8.9
25
Not enough data
9.2
32
Not enough data
Security
9.0
26
Not enough data
8.9
28
Not enough data
Device Support
9.0
29
Not enough data
8.8
28
Not enough data
8.7
27
Not enough data
Performance
8.6
29
Not enough data
Remote Support
9.3
14
Not enough data
8.0
11
Not enough data
8.5
9
Not enough data
Hardware Integration
9.0
17
Not enough data
9.0
8
Not enough data
8.9
14
Not enough data
Content
9.1
13
Not enough data
8.6
11
Not enough data
9.0
17
Not enough data
Remote Support - Remote Video Support
8.6
15
Not enough data
8.2
15
Not enough data
8.4
15
Not enough data
Content - Remote Video Support
8.2
15
Not enough data
7.9
15
Not enough data
Platform - Remote Video Support
8.0
15
Not enough data
7.4
15
Not enough data
7.8
15
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Help Lightning and SightCall are categorized as Remote Support, AR Collaboration Tools, and Remote Video Support
Unique Categories
Help Lightning is categorized as Industrial AR Platforms, AR Training Simulator, and Video Conferencing
SightCall is categorized as SAP Store
Reviews
Reviewers' Company Size
Help Lightning
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SightCall
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Chemicals
14.5%
Information Technology and Services
11.3%
Medical Devices
9.7%
Mechanical or Industrial Engineering
9.7%
Hospital & Health Care
8.1%
Other
46.8%
Marketing and Advertising
35.0%
Information Technology and Services
15.0%
Consulting
5.0%
Writing and Editing
5.0%
Transportation/Trucking/Railroad
5.0%
Other
35.0%
Discussions
Have you experienced connection issues in some countries?
1 Comment
NM
We do experience connection issues at some sites and locations, and the project teams tend to switch to MS Teams & Cisco Webex. I'd like to avoid this.
I...Read more
What is your biggest aim in producing this application ?
1 Comment
NM
Virtual Interactive PresenceRead more
Help Lightning has no more discussions with answers
SightCall has no discussions with answers
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