[ Hark Reviews ](https://www.g2.com/products/hark/reviews) [ Hark Reviews ](https://www.g2.com/products/hark/reviews) # Hark Pricing Overview [Editedit](https://my.g2.com/hark/pricings) **Hark has not provided pricing information for this product or service.** This is common practice for software sellers and service providers. Contact Hark to obtain current pricing. Pay as you grow Pricing information for Hark is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Hark must be conducted with the seller. Pricing information was last updated on May 31, 2024 Show More [ ![Enterpret](https://images.g2crowd.com/uploads/product/hd_favicon/7e0c25be2f2e6cfa9cb2ac32d716d742/enterpret-inc-enterpret.svg "Enterpret") Sponsored Enterpret 4.6/5 (110) Visit Website ](javascript:void(0)) ## Top-Rated Alternatives [ ![Zendesk for Customer Service](https://images.g2crowd.com/uploads/product/hd_favicon/7b95b13ec74f28d1bdceba616c8f8e97/zendesk-for-customer-service.svg "Zendesk for Customer Service") Zendesk for Customer Service 4.3/5 (6,595) ](https://www.g2.com/products/zendesk-for-customer-service/reviews) [ ![LiveAgent](https://images.g2crowd.com/uploads/product/hd_favicon/e0e7e8e18c5585ace107ec3c2e5b9e7f/liveagent.svg "LiveAgent") LiveAgent 4.5/5 (1,481) ](https://www.g2.com/products/liveagent/reviews) [ ![Kapture CX](https://images.g2crowd.com/uploads/product/hd_favicon/e268d36b85b5e250a445343904bb08ea/kapture-cx.svg "Kapture CX") Kapture CX 4.5/5 (330) ](https://www.g2.com/products/kapture-cx/reviews) [ View All Alternatives ](https://www.g2.com/products/hark/competitors/alternatives) ## Hark Alternatives Pricing The following is a quick overview of editions offered by other [Help Desk Software](https://www.g2.com/categories/help-desk) | ![Zendesk for Customer Service](https://images.g2crowd.com/uploads/product/image/small_square/small_square_b4de3f87b12321882f19b7a93f94109c/zendesk-for-customer-service.png) [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) ##### Support Only (Team) | $19.001 user per month billed annually | Integrated customer support - Email & social media - Web widget & mobile SDK - Pre-defined business rules - Essentials card - Interaction history | | ![LiveAgent](https://images.g2crowd.com/uploads/product/image/small_square/small_square_433a328317c6e0de0c6956bb38f34fd8/liveagent.png) [LiveAgent](https://www.g2.com/products/liveagent/reviews) ##### Small | Starting at $15.001 agent / Per Month | E-mail support - Ticketing, Contact forms, Forum & Knowledge base, iPhone/Android app - Unlimited ticket history - Unlimited email addresses - Advanced reporting - Customer portal + forum - API + integrations - Rules and Time rules - Customer Service - White Glove Setup - Customer mail templates - Rules & Time rules - Gamification - + many more features [Show More](javascript:void(0);) | | ![Kapture CX](https://images.g2crowd.com/uploads/product/image/small_square/small_square_da59683d960369b2c21858be7ecf7d03/kapture-cx.png) [Kapture CX](https://www.g2.com/products/kapture-cx/reviews) ##### ENTERPRISE | Contact Us1 Users Per Month | Includes all features in Professional, plus... - Ticketing System - Omnichannel - Text, Call, Email, Social Media, Kiosks, Mobile Apps, Website - 1000+ API Integrations - Online Support - Chat, Email, Call - Multilingual Support - 24x7 Support - Continual Improvement Module - Dedicated Account Manager - Customer 360 - Data Import & Migration - Advanced Analytics Dashboard - Contacts Management - Side Conversations - Grievance Management & Canned Responses - IP Whitelisting - SLA & TAT Management - Gen-AI Knowledge Base - Auto-Trigger - Folder & Queue Management - Contextual SOP - Web Forms - Sandbox - Internal Chat - Self-Serve - Chatbot - Email Bot - Social Media Bot - Smart Routing - Customer Persona Based Resolution - Summarize - Fix the Reply - Tone Selector - Expand Text - Profanity Detection - Magic Reply - Agent Co-Pilot - Auto Ticket Summary - Auto Skillset - Auto QA - NLQ - CX Load Predictions [Show More](javascript:void(0);) | Various alternatives pricing & plans Pricing information for the above various Hark alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase any of these products must be conducted with the seller. ## Hark Pricing Reviews (1) ![Nour M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nour M.") NM Nour M. Customer service associate Mid-Market (51-1000 emp.) 2/4/2026 More Options - "Perfect Ticket AI: Transcribes, Summarizes & Tags Videos for Faster Insights" 5/5 What do you like best about Hark? The “Perfect Ticket”: Its AI automatically transcribes, summarizes, and tags videos, saving researchers from having to watch hours of footage just to find the key insights. Reduced Friction: Customers often find it easier to record a quick video than to type out long explanations, which leads to more detailed, helpful feedback. Persuasive Power: Clips of real customers are much more effective at convincing stakeholders to take action than simple charts or numbers. Seamless Workflow: It integrates directly with existing tools like Zendesk and Salesforce, so teams don’t have to learn a new platform just to access and use the data. Review collected by and hosted on G2.com. What do you dislike about Hark? Actually, I haven’t noticed anything I dislike about Hark. Review collected by and hosted on G2.com. What problems is Hark solving and how is that benefiting you? Instant Synthesis: Rather than sitting through hours of raw footage, you can rely on AI-generated summaries and transcripts, which lets you essentially “read” a video in seconds. Emotional Context: You get the “why” behind the data. Seeing facial expressions and hearing tone helps you pick up nuance—like sarcasm or genuine distress—that text-based surveys often miss. Rapid Diagnosis: With screen sharing and video “proof,” you can avoid the usual back-and-forth over email. You can see the technical bug or user error exactly as it happened. Workflow Integration: You can consume this information directly inside your existing tools (like Kustomer or Salesforce), so you don’t have to break focus just to log into a separate platform. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ##### Categories on G2 [ Help Desk ](https://www.g2.com/categories/help-desk)[ Feedback Analytics ](https://www.g2.com/categories/feedback-analytics)[ Consumer Video Feedback ](https://www.g2.com/categories/consumer-video-feedback) ##### Explore More [ Top APM solutions for mobile app businesses ](https://www.g2.com/discussions/top-apm-solutions-for-mobile-app-businesses)[ Which network management software offers the best real-time monitoring? ](https://www.g2.com/discussions/which-network-management-software-offers-the-best-real-time-monitoring)[ Best cloud-based virtual data room for confidential transactions ](https://www.g2.com/discussions/best-cloud-based-virtual-data-room-for-confidential-transactions) [ What's the top experience management app available ](https://www.g2.com/discussions/what-s-the-top-experience-management-app-available)[ Best network monitoring software ](https://www.g2.com/discussions/lookout-for-the-best-network-monitoring-software)[ Pros and Cons Details ](https://www.g2.com/products/hark/reviews?qs=pros-and-cons) Show More [ Top APM solutions for mobile app businesses ](https://www.g2.com/discussions/top-apm-solutions-for-mobile-app-businesses)[ Which network management software offers the best real-time monitoring? ](https://www.g2.com/discussions/which-network-management-software-offers-the-best-real-time-monitoring)[ Best cloud-based virtual data room for confidential transactions ](https://www.g2.com/discussions/best-cloud-based-virtual-data-room-for-confidential-transactions) [ What's the top experience management app available ](https://www.g2.com/discussions/what-s-the-top-experience-management-app-available)[ Best network monitoring software ](https://www.g2.com/discussions/lookout-for-the-best-network-monitoring-software)[ Pros and Cons Details ](https://www.g2.com/products/hark/reviews?qs=pros-and-cons)