Gremln allows us to manage our corporate social media sites and sales staff sites in one spot. Gremln also allows us to include compliance in our workflow making it easy for marketing and sales to work with compliance. Last, but definitely not least, we have received excellent customer service from Gremln.
The biggest advantages with Gremln is the ease of posting to our social media sites while seamlessly including compliance in the process.
I would like to see Gremln offer better reporting from Facebook and Twitter. However, we get all the data we need from our monitoring software. We primarily use them for publishing, archiving and to facilitate the workflow to send through compliance.
This company does a great job of on boarding and continued customer service. They don't sign you up and leave you hanging out to dry. Our customer service rep is very attentive to our needs and gets back to us in a timely manner.
Since I am in the banking industry, we have to make sure our social media presence is compliant. We needed a software that would allow us to manage our social media while including compliance in that posting workflow. Gremln also allows us to satisfy the archiving requirements by regulators.