# Locad Reviews **Vendor:** LOCAD **Category:** [Retail Distributed Order Management Systems](https://www.g2.com/categories/retail-distributed-order-management-systems) **Average Rating:** 4.3/5.0 **Total Reviews:** 9 ## About Locad Locad is the logistics engine enabling e-commerce brands to systematically store, pack, ship, and track orders across Asia-Pacific. Our tech platform syncs inventory across online channels and organizes end-to-end order fulfillment through our reliable network of warehouses and shipping partners across Singapore, the Philippines, Thailand, Hong Kong, and Australia, with more locations opening soon. Hundreds of brands now have access to the Locad logistics engine, allowing faster shipping, reduced costs, and exponential growth. Equipped with the technology, infrastructure, and partners running on one integrated system, Locad is on a mission to propel every business forward. Locad. All Systems Go. ## Locad Pros & Cons **What users like:** - Users value the **ease of use** of Locad, appreciating its clear interface and real-time visibility into sales channels. (3 reviews) - Users value the **seamless integration for order management** across multiple marketplaces, enhancing their overall efficiency. (3 reviews) - Users enjoy **easy access** to track orders across multiple platforms seamlessly from Locad’s efficient dashboard. (2 reviews) - Users value the **ease of use and real-time visibility** in Locad, enhancing their operational efficiency and support. (2 reviews) - Users appreciate the **seamless integrations** with online stores, enhancing overall efficiency and user experience. (2 reviews) - Interface Design (2 reviews) - Users value the **seamless integration** of Locad for efficient inventory management across multiple marketplaces. (2 reviews) - Clarity (1 reviews) - Customer Support (1 reviews) - Customizability (1 reviews) **What users dislike:** - Users report **poor customer support** with long response times, leading to frustrations and significant business losses. (3 reviews) - Users report significant **billing issues** with Locad, including inflated charges and mismanagement affecting profitability. (2 reviews) - Users report significant **inventory management issues** with Locad, leading to lost money and customer trust. (2 reviews) - Users express deep dissatisfaction with **data export issues** , harming business operations and leading to significant financial losses. (1 reviews) - Users find Locad to be **expensive** , with inflated charges and significant financial losses affecting their business operations. (1 reviews) - Integration Issues (1 reviews) - Issue Resolution (1 reviews) - Limited Solutions (1 reviews) - Outdated Layout (1 reviews) - Outdated Systems (1 reviews) ## Locad Reviews ### 1. worst business choice I made was to work with them **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** March 27, 2025 **What do you like best about Locad?** nothing, it's been terrible. We were won over by the pitch but then problems started happening the moment we signed with them. I tried to be patient with them for a year but problems kept persisting, with no end in sight. my biggest regret was not moving on sooner **What do you dislike about Locad?** My biggest mistake was choosing locad as a service provider for my business. My time with them has been fraught with challenges too many to detail and we've lost large sums of money and customer confidence due to subpar logistics (for example, the warehouse misplaced a portion of our products and listed them as out of stock, when in reality it was sitting in a corner of their warehouse collecting dust for months, while we as a business already invested money into replenishing stock), incorrect inflated billing charges, goods being stolen from the warehouse, customer service personel that overpromise and cannot honor their words and provide wrong information until you press them to clarify their own terms and conditions, sudden increase in storage charges and a whole lot of other issues. It has been a nightmare and is the worst decision we made as a business. We have moved on to a new 3PL in Singapore which is worlds apart from Locad and I wish we moved on sooner. **What problems is Locad solving and how is that benefiting you?** 3PL ### 2. Locad is a game changer of our E-Commerce business **Rating:** 5.0/5.0 stars **Reviewed by:** Lakshmi P. | Peer Review Administrator - Trainee , Small-Business (50 or fewer emp.) **Reviewed Date:** May 02, 2025 **What do you like best about Locad?** Their tech integrates well with our online stores, and the whole process feels smooth. **What do you dislike about Locad?** UI could be modern and user-friendly as sometimes it looks a bit out dated. But overall experience has been fine and great with Locad! **What problems is Locad solving and how is that benefiting you?** Our operations has become very easy and smooth after we chose Locad. Their system also helps us avoid stockouts and keep an eye on our logistics costs in check, constantly. ### 3. Great Service **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2025 **What do you like best about Locad?** It provides a good warehousing service and the intergration between other applications. Simple and clear User interface make it easy to use. The efficiency and also good support team are really helpful whenever we have enquiries or needed help from the warehouse team **What do you dislike about Locad?** There is space for improvement regarding the stock count and the billing. **What problems is Locad solving and how is that benefiting you?** Inventory management and B2C ### 4. Locad Simplified Our eCommerce Operations **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** May 02, 2025 **What do you like best about Locad?** Locad’s dashboard is the best because it is easy it is to track orders across multiple marketplaces and warehouses from a single place **What do you dislike about Locad?** At times, response time from support team can be a bit delayed, especially during urgent situations. **What problems is Locad solving and how is that benefiting you?** No need to jump between tools or guessing what’s going on to track orders. We can see all our orders, stock levels, and shipments in one place and its really time efficient to take next steps of action. ### 5. Easy to use platform, complete solution **Rating:** 5.0/5.0 stars **Reviewed by:** Mohit M. | Product Manager 2, Mid-Market (51-1000 emp.) **Reviewed Date:** May 02, 2025 **What do you like best about Locad?** Ease of using the product, real-time visibility into sales channels. Great UX! **What do you dislike about Locad?** The on-boarding process could be simpler **What problems is Locad solving and how is that benefiting you?** End to end visibility ### 6. Locad - best 3PL solutions **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** May 02, 2025 **What do you like best about Locad?** Locad integration with multiple marketplaces makes it seamless for order and inventory management **What do you dislike about Locad?** Customer service could be better with quicker response. **What problems is Locad solving and how is that benefiting you?** Managing fulfillment from multiple marketplaces and warehouse locations Informed about inventory stock and operations. ### 7. Go Local. Go Locad **Rating:** 5.0/5.0 stars **Reviewed by:** Anirudh D. | Operations Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 21, 2024 **What do you like best about Locad?** Cost Effective Time Efficient Ease in Inventory Management Escalation Matrix for ease in resolution **What do you dislike about Locad?** Lack of itemized file download from the dashboard **What problems is Locad solving and how is that benefiting you?** Shipping within 5 days. Better consumer experience with faster turnaround times and cost effective shipping. ### 8. The best fulfillment engine -- LOCAD! **Rating:** 5.0/5.0 stars **Reviewed by:** Mikaella Martina A. | Executive Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** December 11, 2022 **What do you like best about Locad?** What I like most about Locad is you can really feel that they want to help you and your business grow. They do their services to help you and not only to gain on their end. **What do you dislike about Locad?** I think something they can work on is their customer service. It will need a bit of reminding and following up for them to solve their problems but they always explain it in detail, so the wait is somewhat worth it **What problems is Locad solving and how is that benefiting you?** Locad helps us with handling our orders. We know they are in safe hands and we know that all orders will get to our clients because of their exceptional service and willingness to help. :) ### 9. LOCAD has a helpful team that cares about your business **Rating:** 5.0/5.0 stars **Reviewed by:** Aencille S. | Co-Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** June 06, 2022 **Describe the project or task Locad helped with:** LOCAD helps me avoid logistical mishaps and fulfills my orders very quickly **What do you like best about Locad?** Great customer support and a tech platform that empowers me to manage my business well **What do you dislike about Locad?** No complaints here — a great partner for an e-comm business! **Recommendations to others considering Locad:** Feel free to ask the team to recommend the best services and rate packages suited for your business and scale. **What problems is Locad solving and how is that benefiting you?** We no longer need to worry about the order fulfillment and 3PL aspect as LOCAD has it covered. The team assigned to me is responsive, helpful, and addresses my concerns as a solo business owner. With their help and efficient fulfillment service, I got to keep most of my reviews in the past 3 to 6 months at 5 stars. - [View Locad pricing details and edition comparison](https://www.g2.com/products/golocad/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-13+15%3A40%3A19+-0500&secure%5Bsession_id%5D=e6e2afd2-eb22-480d-89b8-5a26abd09590&secure%5Btoken%5D=2b0fb5b43dc5af87e66d363d64817c069e9b642851d7f2f28dd61548617a99df&format=llm_user) ## Locad Features **Administration** - Dashboards - Reports & Analytics **Supply Chain Operations** - Warehousing - Transportation - Inventory Management **Multichannel inventory management** - Warehouse Inventory Transfer - Multichannel Inventory Syncing - Multi-Warehouse Routing **Warehouse Definition** - Locations - Visualization - Warehouse Slotting **Inventory Control** - Inventory Management - Inventory Sourcing **Customer Management** - Customer Portal - Visibility - Billing **3PL inventory management** - Client management - Marketplace connections - 3PL inventory tracking **Logistics** - Cross Docking - Receiving - Pick & Pack **Omni-Channel** - Customer Service - Order Fulfillment - Order Management - Integrations **Analytics** - KPIs - Dashboards - Custom Reports **Inventory Management** - Inventory Tracking - Inventory Costing - Product Master - Inventory Forecasting - Integrations **Analytics** - Worker performance - Error Tracking - Procurement analytics **Inventory Management** - Customer Portal - Cycle Counting **Inventory Management Platform Features** - Centralized Inventory Database - Inventory Level Dashboards - Stock History Reporting - Low Stock Notifications - Bundles, Kits, & Variants - Asset Tracking - Inventory Forecasting - eCommerce Integrations - Accounting Integrations - Data Exporting / Importing ## Top Locad Alternatives - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - 4.0/5.0 (3,706 reviews) - [Xero](https://www.g2.com/products/xero/reviews) - 4.4/5.0 (1,567 reviews) - [EZO](https://www.g2.com/products/ezo/reviews) - 4.4/5.0 (386 reviews)