# GoBenefits Reviews **Vendor:** GoBenefits **Category:** [Benefits Administration Software](https://www.g2.com/categories/benefits-administration) **Average Rating:** 5.0/5.0 **Total Reviews:** 15 ## About GoBenefits GoBenefits is a free employee benefits quoting, enrollment and administration platform for medical, dental and vision plans through a defined contribution approach. We are also an insurance agency that can handle all of your employee benefits needs whether you are enrolling 2 or 2000 employees. GoBenefits also integrates with ADP and QuickBooks Payroll platforms. ## GoBenefits Reviews ### 1. Human Resources Director **Rating:** 5.0/5.0 stars **Reviewed by:** Kathy M. | Human Resources Director, Mid-Market (51-1000 emp.) **Reviewed Date:** June 03, 2022 **What do you like best about GoBenefits?** Ease of the platform. The platform is user-friendly and easily manageable for the beginner. The tabs for 'new hires' 'reports' 'administration' etc. are extremely identifiable and comprehensive. Health, vision and dental, along with policy numbers are identifiable in one easy screen and eligible employees are also easily identifiable. Reports tab has monthly premium, enrollment and payroll tabs - both for ease of identifying necessary and pertinent information with a quick push of a button or glance. Available plans are available for review with ease and are easily identifiable. Adding dependents, changing addresses, etc. is simple. The accuracy of the information however is contingent upon making sure input on the HR Payroll side is correct. GoBenefits keeps track of regular/full time employees and their eligibility status for you. Once an employee is deemed full-time, whether through tenure or hours worked, GoBenefits sends an invite. Overall the entire platform is amazing! Not sure how the interface bridges with payroll, but it is magic. The color, compartmentalization and ease of the GoBenefits platform are perfect for the executive or sole business owner. Having described the ease of the platform, I have not mentioned the availability and friendliness of the staff/administrators. The response to any questions or problems has always been SAME DAY if not the same HOUR. **What do you dislike about GoBenefits?** Password resets, though through a simple email to the administrator and it is quickly resolved. I honestly do not know how this could be better. It fits our needs completely and is beyond simple to use. **What problems is GoBenefits solving and how is that benefiting you?** The best benefit of this platform is that it is free to the consumer (ie. the business). Using GoBenefits and its amazing interfaces has saved our business close to $4,000/yearly and during this tough time - what a gift. Initially, there were issues with classifications and contribution amounts paid by the employer. Sometimes the classifications in the business HR payroll side, do not bridge over to the classification section of GoBenefits. This was easily corrected and is simple moving forward. ### 2. Chef K.C. Gulbro's review of GoBeneifts **Rating:** 4.5/5.0 stars **Reviewed by:** K.C. G. | Managing Partner, Small-Business (50 or fewer emp.) **Reviewed Date:** May 31, 2022 **What do you like best about GoBenefits?** I like the platform. My employees can easily select their benefit offerings. I can give them accurate information so they can make the right decision. My sales Rep John was there when I needed him. He set up our platform to make things simple. My staff is very pleased as am I, with its ease of use. **What do you dislike about GoBenefits?** I do not really have anything negative to say. Everything seems to work so effortlessly that we Renewed with GoBenifits **Recommendations to others considering GoBenefits:** 1) Ask for John P, He makes things simple, and is always there when I need him! He is there for my employees and me! 2) the ease of use is amazing, I feel that GoBenifts platform helps me make the right decision and provides great customer service. **What problems is GoBenefits solving and how is that benefiting you?** Time- They do the work and make it easier for me to get my employees great insurance, and make sure they have everything they need to make great decisions. I am not the middle man, and I can focus on my business. My employees are happy they get a say in coverage, and it is so easy to use. ### 3. Working with Go Benefits has been an easy and enjoyable experience! **Rating:** 5.0/5.0 stars **Reviewed by:** Ahab A. | HR Director, Mid-Market (51-1000 emp.) **Reviewed Date:** June 02, 2022 **What do you like best about GoBenefits?** I really appreciated how quick to respond John and Brittney were, and how available they are as I have questions. The team is very knowledgeable about the system and the site is very user-friendly! **What do you dislike about GoBenefits?** I can't think of anything that I dione about Go Benefits, the system is integrated with our payroll system and very user- friendly. The rates they found is for healthcare were also very good! **What problems is GoBenefits solving and how is that benefiting you?** Go Benefits helped us by allowing us to integrate healthcare into our payroll system and providing us with great healthcare rates that we can provide for our team! It has been awesome to be able to offer health care as a benefit of working for our company- and it's so easy for us with Go Benefits helping! ### 4. GoBenefits should be in every small business owners starter kit, trust me! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 01, 2022 **What do you like best about GoBenefits?** What I find best about using GoBenefits has been the hands-on and custom support I have received as a small business owner trying to scale my company. I am very much an owner that knows what he knows and defers to specialists for what I don't - and understanding how to properly set up and offer health insurance to my employees that are affordable and comprehensive was one of those things I didn't know how to do. GoBenefits and specifically the owner, John Pask, walked me through the whole process and has consistently provided concierge-like handling of our questions and needs as our health benefits needs continue to grow as our company grows. **What do you dislike about GoBenefits?** N/A - there isn't anything that comes to mind. The GoBenefits team and their owner John have been amazing to us. **What problems is GoBenefits solving and how is that benefiting you?** It offers benefits and HR services to small businesses to companies that do not know where to start. ### 5. Very Happy! GoBenefits is a great Partner **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** May 30, 2022 **What do you like best about GoBenefits?** John and his team are the best. The website is very easy to use and they make the annual process of getting benefits set up very easy. I have used several vendors and GoBenefits is by far the best. **What do you dislike about GoBenefits?** I can't think of anything that I dislike - **Recommendations to others considering GoBenefits:** GoBenefits has been a great partner. They make a difficult and stressful process very easy. The system is easy to use and everyone in the organization can use it with no issues, They quickly fix issues and respond the our question fast. I have used other products and brokers before and this is the first company to make providing health insurance painless. **What problems is GoBenefits solving and how is that benefiting you?** GoBenefits is an easy and one-stop-shop for my team's benefits. They offer a very user-friendly platform and very competitive products. They make the annual process very easy and give me a turnkey solution to provide benefits all year. They quickly fix "one-off" issues during the year. I never worry about benefits being offered once the annual enrollment is over. ### 6. Owner of multi unit restaurants. **Rating:** 5.0/5.0 stars **Reviewed by:** Karon A. | Owner/Franchisee, Small-Business (50 or fewer emp.) **Reviewed Date:** May 27, 2022 **What do you like best about GoBenefits?** Allows access to all information, including reporting documents and payroll reports. The representative has helped me come to understand the insurance process. **What do you dislike about GoBenefits?** Alot of plans. I really can't think of dislikes so much. It functions well, provides the information needed and is always accessible. **What problems is GoBenefits solving and how is that benefiting you?** Provides my business with the opportunity for my General Managers and Assistant Managers with vital insurance they require in a grossly underserved industry. The business model of the restaurant industry is long overdue a retrofit to make the industry more appealing and provide insurance to hard-working men and women. Reducing turnover, and improving job attractiveness which is vital to tenure. ### 7. BWD - GoBenefits Review **Rating:** 5.0/5.0 stars **Reviewed by:** Demond W. | Practice Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 31, 2022 **What do you like best about GoBenefits?** The ease of selecting and enrolling in benefits. **What do you dislike about GoBenefits?** The soaring prices of health insurance, but this is not something GoBenefits can solve. **Recommendations to others considering GoBenefits:** The team at GoBenefits has been a great partner in helping us select quality health insurance for our team, I highly recommend the team at GoBenefits. **What problems is GoBenefits solving and how is that benefiting you?** They have access to several commercial health insurance options and make it easy for me to choose which plans work for our budget and staff. ### 8. Great Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Jason D. | Franchise Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** May 31, 2022 **What do you like best about GoBenefits?** John Pask is very quick to respond to questions via email or will actually answer your calls. **What do you dislike about GoBenefits?** The pricing of insurance increases every year. However, I don't believe that is Go benefits fault **What problems is GoBenefits solving and how is that benefiting you?** They have helped me find a way provide benefits to management team at a more affordable price then I was able to get before. ### 9. Amazing service from Go Benefits! **Rating:** 5.0/5.0 stars **Reviewed by:** Doug Z. | Managing Member, Small-Business (50 or fewer emp.) **Reviewed Date:** May 31, 2022 **What do you like best about GoBenefits?** The follow-up timeframe and feedback. They handle everything for us. It's like having someone in our office handle it. **What do you dislike about GoBenefits?** There is nothing at all that I dislike about it. **What problems is GoBenefits solving and how is that benefiting you?** They solve a variety of issues for us with our insurers and are quick about getting responses back to us. ### 10. Member with GoBenefits for 3 years **Rating:** 5.0/5.0 stars **Reviewed by:** Nathan N. | President, Mid-Market (51-1000 emp.) **Reviewed Date:** June 01, 2022 **What do you like best about GoBenefits?** Easy to navigate, pay invoices, add employees, and see benefits **What do you dislike about GoBenefits?** I have not experienced any downsides to using GoBenefits **Recommendations to others considering GoBenefits:** If you want to streamline your insurance offerings and compliance, I highly recommend GoBenefits. **What problems is GoBenefits solving and how is that benefiting you?** GoBenefits makes managing the insurance needs of my company easier ### 11. GoBenefits works great for us! **Rating:** 5.0/5.0 stars **Reviewed by:** Andrea M. | Director of Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** May 31, 2022 **What do you like best about GoBenefits?** clean, organized system that simplifies the process for us **What do you dislike about GoBenefits?** no downsides that I am aware of, and nothing missing that I can think of. **What problems is GoBenefits solving and how is that benefiting you?** Easy to add employees on our own and to understand the rates to expect. ### 12. Go Benefits made my health insurance easy to maneuver **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** June 01, 2022 **What do you like best about GoBenefits?** The ease of being able to see plans/pricing **What do you dislike about GoBenefits?** There isn't anything I dislike. Insurance is hard for me to understand and this made it easier for me. **What problems is GoBenefits solving and how is that benefiting you?** Being able to review plans and pricing for my employees ### 13. GoBenefits has been a straight forward platform with responsive help when I need it. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.) **Reviewed Date:** June 11, 2022 **What do you like best about GoBenefits?** It clearly shows insurance information for each employee. **What do you dislike about GoBenefits?** I do not have anything really to share that I dislike. **What problems is GoBenefits solving and how is that benefiting you?** Making insurance information easier to view and understand, which saves me time. ### 14. Easy to Use Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.) **Reviewed Date:** June 10, 2022 **What do you like best about GoBenefits?** It is easy to see all available options for your team as well as track who has completed the enrollment and who has not. **What do you dislike about GoBenefits?** It does not alert you when someone is newly elgible. **What problems is GoBenefits solving and how is that benefiting you?** Identify and track benefits distribution for the team. ### 15. Saved us money and employees were happy with the optons available **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.) **Reviewed Date:** May 29, 2019 **What do you like best about GoBenefits?** We were able to define our contribution and we let employees select the plan that works for them. **What do you dislike about GoBenefits?** Sometimes employees get confused with so many options. **What problems is GoBenefits solving and how is that benefiting you?** We were trying to reduce our insurance cost, and at the same time provide employees with insurance they need. ## GoBenefits Discussions - [Question 3](https://www.g2.com/discussions/question-3) - 1 comment, 1 upvote - [Question 2](https://www.g2.com/discussions/question-2) - 1 comment, 1 upvote - [Question 1](https://www.g2.com/discussions/question-1-9202e7d5-05a8-407e-9d20-46d3a0ff85d2) - 1 comment, 1 upvote - [View GoBenefits pricing details and edition comparison](https://www.g2.com/products/gobenefits/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-13+10%3A35%3A41+-0500&secure%5Bsession_id%5D=8d81f7ea-d514-4dcc-95db-829580331d47&secure%5Btoken%5D=498b60f4d6c850c78f56b64ce6a90529c7a6a30e3da8a2059fbae222305eb707&format=llm_user) ## GoBenefits Features **Benefits Administration Platform Features** - Benefits Record Management - Enrollment Planning - Third-Party Carrier Integration - Self-Service Portal - Regulatory Compliance - Mobile Benefits Access **Benefits Administration Platform Features** - Benefits Record Management - Enrollment Planning - Third-Party Carrier Integration - Self-Service Portal - Regulatory Compliance - Benefits Dashboards - Mobile Benefits Access - Integrations / APIs - Internationalization - Mobility **Generative AI** - AI Text Generation - AI Text Summarization - AI Image-to-Text **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Performance - Mobility - Reporting - Dashboards ## Top GoBenefits Alternatives - [ADP Workforce Now](https://www.g2.com/products/adp-workforce-now/reviews) - 4.2/5.0 (4,075 reviews) - [Ease](https://www.g2.com/products/employee-navigator-ease/reviews) - 4.6/5.0 (1,347 reviews) - [Rippling](https://www.g2.com/products/rippling/reviews) - 4.8/5.0 (11,029 reviews)