Link copied to clipboard # Gmelius vs Hiver in Gmail Comparison - What are their main differences? Share [ Export ](/compare/gmelius/hiver-in-gmail/export.csv) GmeliusHiver in Gmail[+ Add Product](#) Pricing **Gmelius** Free Trial **$15.00** Per User Per Month · Plus **$29.00** Per User Per Month · Growth **$69.00** Per User Per Month · Pro **Hiver in Gmail** Free Trial **$25.00** Per Month · GROWTH **$55.00** Per Month · PRO **$85.00** Per Month · ELITE **Free** · Free Show more **Pricing Insights** from reviews Perceived Cost **Gmelius** $$$$$ **Hiver in Gmail** $$$$$ Average Discount **Gmelius** 8% **Hiver in Gmail** 10%2% more Uncover valuable pricing insights from real user feedback to improve your shopping experience. See it for free Time to Implement **Gmelius** 6 months Based on 100 responses **Hiver in Gmail** 6 months Based on 100 responses Return on Investment **Gmelius** 6 months Based on 100 responses **Hiver in Gmail** 6 months Based on 100 responses ![Gmelius](https://images.g2crowd.com/uploads/product/hd_favicon/5d2d0e9e8ede7c83af3a7bf592b0ae98/gmelius.svg "Gmelius") ![Hiver in Gmail](https://images.g2crowd.com/uploads/product/hd_favicon/8c69adc63f75a8bf2fccd3ff0884f94f/hiver-in-gmail.svg "Hiver in Gmail") G2 offers free advice on this comparison. Chat with an expert How would you like to receive Software Advice? ![](/assets/advisor_router/laptop_form-f1a7012279826105416befde8d882ffc7589b1f9db09c93a1379d601cafe8e0d.svg) FormAnswer questions at your own pace, no call required. ![](/assets/advisor_router/ai_agent-4d78629a3ba354fed449a65c60df3a6f2eda90fb98411b711df4b25d7be52a38.svg) AI AgentChat live and get a recommendation in minutes. ![](/assets/advisor_router/phone_call_picker-c48821ec36f4182d8ee3e54cfbd3937500eec54d7b7e0cfb80dc80a8a733842f.svg) Phone CallTalk it through live with a software advisor. **Pros & Cons** from reviews **Gmelius** Ease of Use (22) Email Management (14) Email Management Issues (8) Missing Features (8) **Hiver in Gmail** Ease of Use (182) Team Collaboration (150) Email Issues (72) Missing Features (47) Integrations **Gmelius** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_62b49ea4a05c2f89f9f2ec6a4e240682/google-calendar.png "Product Avatar Image") Google ](https://www.g2.com/products/google-calendar/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_4a9a6d57cdd833bf0381d21fd9246641/google-workspace.png "Product Avatar Image") Google Workspace ](https://www.g2.com/products/google-workspace/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_3ad5b7231de4e014e69c2b22939390da/atlassian-loom.png "Product Avatar Image") Loom ](https://www.g2.com/products/atlassian-loom/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_f6ee5c9dddbf5c28b136829c8782ed1b/slack.png "Product Avatar Image") Slack ](https://www.g2.com/products/slack/reviews)[ View all ](https://www.g2.com/products/gmelius/integrations) **Hiver in Gmail** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_2a3c6c39bf8b8eb277cfcd42d9bbca1e/asana.png "Product Avatar Image") Asana ](https://www.g2.com/products/asana/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_11f092c33dbb714ec6d98bde5301c372/boomerang-for-gmail.png "Product Avatar Image") Boomerang for Gmail ](https://www.g2.com/products/boomerang-for-gmail/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_a05e90757d45fd56faa93611eb55814d/clickup.png "Product Avatar Image") ClickUp ](https://www.g2.com/products/clickup/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_74390118cdf58a60fb81adaaefdb6287/hubspot-marketing-hub.png "Product Avatar Image") HubSpot Marketing Hub ](https://www.g2.com/products/hubspot-marketing-hub/reviews)[ View all ](https://www.g2.com/products/hiver-in-gmail/integrations) Screenshots **Gmelius** ![Gmelius screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1388600/Gmelius-Shared-Inbox-in-Gmail.png) **Hiver in Gmail** ![Hiver in Gmail screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1416361/HIG-Main.png) **Ratings** from reviews Meets Requirements **Gmelius** **8.5** /10 Based on 568 responses **Hiver in Gmail** **8.9** /10 Based on 1,005 responses Ease of Use **Gmelius** **8.3** /10 Based on 575 responses **Hiver in Gmail** **9.1** /10 Based on 1,029 responses Ease of Setup **Gmelius** **8.1** /10 Based on 251 responses **Hiver in Gmail** **9.0** /10 Based on 605 responses Ease of Admin **Gmelius** **8.3** /10 Based on 246 responses **Hiver in Gmail** **9.2** /10 Based on 463 responses Quality of Support **Gmelius** **8.7** /10 Based on 496 responses **Hiver in Gmail** **9.2** /10 Based on 933 responses Has the product been a good partner in doing business? **Gmelius** **8.5** /10 Based on 237 responses **Hiver in Gmail** **9.2** /10 Based on 454 responses Product Direction (% positive) **Gmelius** **8.6** /10 Based on 537 responses **Hiver in Gmail** **9.1** /10 Based on 996 responses **Features** ratings from reviews Help Desk **8.8** /10 Based on 190 responses **8.1** /10 Based on 367 responses Shared Inbox **8.4** /10 Based on 286 responses **8.4** /10 Based on 622 responses Email Management **7.7** /10 Based on 188 responses **7.8** /10 Based on 416 responses Uncover more feature rated insights from real users to improve your shopping experience. See it for free Workflow Management **8.3** /10 Based on 118 responses Not enough data Customer Communications Management Not enough data **7.6** /10 Based on 152 responses Conversational Support Not enough data **7.3** /10 Based on 5 responses Live Chat Not enough data **6.5** /10 Based on 214 responses Customer Self-Service Not enough data **8.4** /10 Based on 8 responses Digital Customer Service Platforms Not enough data **9.0** /10 Based on 5 responses Google Workspace Communication Tools Not enough data **7.6** /10 Based on 7 responses User Insights **Reviewers' Company Size** Small-Business(50 or fewer emp.) 81.5% Mid-Market(51-1000 emp.) 15.7% Enterprise(\> 1000 emp.) 2.8% Small-Business(50 or fewer emp.) 81.5% Mid-Market(51-1000 emp.) 15.7% Enterprise(\> 1000 emp.) 2.8% Small-Business(50 or fewer emp.) 66.9% Mid-Market(51-1000 emp.) 27.3% Enterprise(\> 1000 emp.) 5.8% Small-Business(50 or fewer emp.) 66.9% Mid-Market(51-1000 emp.) 27.3% Enterprise(\> 1000 emp.) 5.8% **Reviewers' Industry** [![Gmelius](https://images.g2crowd.com/uploads/product/hd_favicon/5d2d0e9e8ede7c83af3a7bf592b0ae98/gmelius.svg "Gmelius")](https://www.g2.com/products/gmelius/reviews) Gmelius Marketing and Advertising 10.8% Information Technology and Services 8.1% Computer Software 5.2% Accounting 3.6% Financial Services 3.1% Other 69.3% [![Hiver in Gmail](https://images.g2crowd.com/uploads/product/hd_favicon/8c69adc63f75a8bf2fccd3ff0884f94f/hiver-in-gmail.svg "Hiver in Gmail")](https://www.g2.com/products/hiver-in-gmail/reviews) Hiver in Gmail Computer Software 6.8% Information Technology and Services 5.5% Marketing and Advertising 5.4% Accounting 4.8% Financial Services 4.2% Other 73.2% Alternatives **Gmelius Alternatives** ![Drag](https://images.g2crowd.com/uploads/product/hd_favicon/b21e2ef17aba33fb2a566288f8eca7c0/drag.svg "Drag") [ Drag ](/products/drag/reviews) ![Front](https://images.g2crowd.com/uploads/product/hd_favicon/1fe01c88159eb52ed7e93d98cdce08a5/front.svg "Front") [ Front ](/products/front/reviews) ![Missive](https://images.g2crowd.com/uploads/product/hd_favicon/7a4f901d50e8d0824a8699df35276baa/missive.svg "Missive") [ Missive ](/products/missive/reviews) ![Freshdesk](https://images.g2crowd.com/uploads/product/hd_favicon/700ca107b848b083e9b0659a98efb160/freshdesk.svg "Freshdesk") [ Freshdesk ](/products/freshdesk/reviews) **Hiver in Gmail Alternatives** ![Front](https://images.g2crowd.com/uploads/product/hd_favicon/1fe01c88159eb52ed7e93d98cdce08a5/front.svg "Front") [ Front ](/products/front/reviews) ![Zendesk for Customer Service](https://images.g2crowd.com/uploads/product/hd_favicon/7b95b13ec74f28d1bdceba616c8f8e97/zendesk-for-customer-service.svg "Zendesk for Customer Service") [ Zendesk for Customer Service ](/products/zendesk-for-customer-service/reviews) ![Freshdesk](https://images.g2crowd.com/uploads/product/hd_favicon/700ca107b848b083e9b0659a98efb160/freshdesk.svg "Freshdesk") [ Freshdesk ](/products/freshdesk/reviews) ![Help Scout](https://images.g2crowd.com/uploads/product/hd_favicon/0c1172f9215269c879ddfb93247db6eb/help-scout.svg "Help Scout") [ Help Scout ](/products/help-scout/reviews) ## Gmelius vs Hiver in Gmail FAQs Generated using AI Last updated: August 14, 2026 ### What is the difference between Hiver in Gmail vs Gmelius? Hiver in Gmail stands out for higher reviewer satisfaction, stronger support, and more robust collaboration features compared to Gmelius. | [Hiver in Gmail](https://www.g2.com/products/hiver-in-gmail/reviews) | [Gmelius](https://www.g2.com/products/gmelius/reviews) | | --- | --- | | 4.6/5 (1,283 reviews) | 4.4/5 (776 reviews) | | Small-Business | Small-Business | | 9.0 | 8.1 | | 9.2 | 8.7 | | Team Collaboration (149 all-time mentions) | Ease of Use (22 all-time mentions) | ### How do the pricing models of Hiver in Gmail and Gmelius compare? Hiver in Gmail is rated higher for value, with reviewers expressing greater satisfaction with its pricing compared to Gmelius. - **Hiver in Gmail:** Reviewers note that while Hiver is considered expensive, the time savings and organizational benefits justify the cost for many teams. - **Gmelius:** Some reviewers mention that Gmelius can be pricey for smaller organizations, but appreciate its automation and collaboration features. - **Switching-reason:** Recent reviews cite Hiver's price increases and changes to small team offerings as reasons for switching to alternatives. ### What are the best alternatives to Hiver in Gmail and Gmelius? The top three alternatives to Hiver in Gmail and Gmelius are Drag, Front, and Zendesk for Customer Service. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [Hiver in Gmail](https://www.g2.com/products/hiver-in-gmail/reviews) | 4.6/5 (1,283 reviews) | Small-Business | Expensive but justified by time savings | Team Collaboration | | [Gmelius](https://www.g2.com/products/gmelius/reviews) | 4.4/5 (776 reviews) | Small-Business | Can be pricey for small orgs | Ease of Use | | [Drag](https://www.g2.com/products/drag/reviews) | 4.5/5 (261 reviews) | Small-Business | — | — | | [Front](https://www.g2.com/products/front/reviews) | 4.7/5 (2,507 reviews) | Small-Business | — | — | | [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) | 4.3/5 (7,034 reviews) | Mid-Market | — | — | ### Which Help Desk features should I prioritize when comparing Hiver in Gmail and Gmelius? Buyers comparing Hiver in Gmail and Gmelius should prioritize Team Collaboration, Ease of Use, Email Management, Assignment Management, and Integration capabilities. - **Team Collaboration:** Hiver in Gmail (149 all-time mentions), Gmelius (12 all-time mentions) - **Ease of Use:** Hiver in Gmail (182 all-time mentions, 9.1 score), Gmelius (22 all-time mentions, 8.3 score) - **Email Management:** Hiver in Gmail (131 all-time mentions), Gmelius (14 all-time mentions) - **Assignment Management:** Hiver in Gmail (78 all-time mentions), Gmelius (recent reviews highlight assignment features) - **Integrations:** Hiver in Gmail integrates with Slack (18 all-time mentions), Google Workspace (8), Shopify (3); Gmelius integrates with Slack and other tools (recent reviews) ### What are the pros and cons of Hiver in Gmail vs Gmelius? Hiver in Gmail's headline strength is team collaboration, while Gmelius is most often praised for ease of use. - **Hiver in Gmail strengths:** Team Collaboration (149 all-time mentions), Ease of Use (182), Email Management (131), Assignment Management (78), Easy Setup (66), Unified Inbox (65), Customer Support (82) - **Hiver in Gmail trade-offs:** Email Issues (72), Missing Features (47), higher cost for small teams, limited advanced automation in lower plans - **Gmelius strengths:** Ease of Use (22), Email Management (14), Collaboration (12), Automation (9), Assignment features (recent reviews), Templates and Sequences (recent reviews) - **Gmelius trade-offs:** Email Management Issues (8), Missing Features (8), Performance Issues (6), Learning Curve (5), Time Delays (5), mobile app limitations, can be pricey for small organizations ### Is Hiver in Gmail or Gmelius better for small businesses? Hiver in Gmail is the stronger fit for small businesses, with higher satisfaction and more small-business-focused features. - **Hiver in Gmail:** Largest segment is Small-Business; reviewers highlight fast onboarding, easy setup, and strong collaboration for small teams. - **Gmelius:** Largest segment is Small-Business; reviewers appreciate ease of use and automation, but note a steeper learning curve and some pricing concerns for smaller organizations. ### Which Help Desk platform has better integrations? Hiver in Gmail is favored for integrations, with more reviewer-cited integrations and higher mention counts than Gmelius. - **Hiver in Gmail:** Slack (18 all-time mentions), Google Workspace (8), Shopify (3) - **Gmelius:** Slack and other tools are mentioned in recent reviews, but with fewer all-time mentions and less detail on integration depth. ### How do Hiver in Gmail and Gmelius compare on customer support? Hiver in Gmail outperforms Gmelius on Quality of Support by 0.5 points, a material difference. - **Hiver in Gmail:** Reviewers consistently praise responsive, 24/7 support and helpful onboarding, with a Quality of Support score of 9.2. - **Gmelius:** Reviewers describe support as friendly and helpful, but note occasional delays and a lower Quality of Support score of 8.7. ### Which is easier to implement, Hiver in Gmail or Gmelius? Hiver in Gmail is easier to implement, with a 0.9-point higher Ease of Setup score than Gmelius. - **Hiver in Gmail:** Reviewers highlight fast onboarding, minimal training required, and straightforward setup, with an Ease of Setup score of 9.0. - **Gmelius:** Reviewers mention an intuitive interface but note a steeper learning curve and some setup challenges, with an Ease of Setup score of 8.1. ### Which product has better Notes? Hiver in Gmail has stronger Notes capabilities, with more reviewer-cited mentions and higher satisfaction. - **Hiver in Gmail:** Notes and internal chat features are frequently praised in recent reviews, supporting collaboration and context sharing within Gmail; Collaboration (82 all-time mentions), Conversations (57), Assignment Management (78) - **Gmelius:** Notes and internal comments are mentioned in recent reviews, but with fewer all-time mentions and less emphasis on collaboration depth; Collaboration (12 all-time mentions), Conversations (9)