Alhena AI (formerly Gleen): The Best AI for eCommerce – Revolutionizing Shopping and Support
Alhena AI delivers hallucination-free, generative AI solutions that transform customer experiences into revenue drivers. As a leading eCommerce chatbot and AI shopping assistant, Alhena empowers online retailers to automate support, personalize shopping journeys, and boost conversions across channels. Trusted by fast-growing brands like Tatcha (Unilever), Victoria Beckham, and Puffy, Alhena has earned numerous G2 Awards, including High Performer, Best Support, and Easiest to Do Business With—solid social proof of its excellence in AI for eCommerce.
At its core, Alhena is an all-in-one platform that ensures 100% accurate, brand-aligned responses in over 90 languages, eliminating the risks of unreliable AI.
Its AI shopping assistant turns browsers into buyers with
- conversational search,
- guided discovery, and
smart nudges,
This helps shoppers find the perfect products effortlessly. Alhena's intelligent filtering and real-time recommendations handle complex queries with empathy, driving over 300% conversion lifts and 30% increases in average order value (AOV).
Complementing this, the eCommerce chatbot features like Alhena AI Support Concierge automate 70% of inquiries, from order tracking to returns, achieving over 80% deflection rates and less than 3% reopen rates. It seamlessly integrates with platforms like Shopify, WooCommerce, and helpdesks such as Gorgias and Zendesk, escalating complex issues to human agents with full context.
Alhena AI Agent Assist supercharges teams, enabling 2x faster resolutions by drafting accurate responses—perfect for scaling without added headcount. Plus, AI Social Commerce extends this magic to Instagram/Meta DMs and WhatsApp messages, converting social interactions into sales.
What makes Alhena the best AI for eCommerce?
Its zero-hallucination guarantee, omnichannel presence (chat, voice, social), and actionable insights refine strategies for ongoing optimization. Easy to deploy in days with no heavy tech lift, it supports Shopify one-click installs and specialty functions like fulfillment with AfterShip.
Whether you're in beauty, fashion, or general retail, Alhena's AI shopping assistant and eCommerce chatbot deliver measurable ROI: higher CSAT, lower costs, and sustained growth.
Elevate your store today—schedule a demo and see why it's hailed as the ultimate eCommerce chatbot.
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Alhena AI CommunityProduct Description
Alhena AI (Formerly Gleen) helps eCommerce businesses deliver personalized, omnichannel AI support that scales effortlessly—without compromising brand quality. Our AI is 100% hallucination-free, enhancing every step of the customer journey, from discovery to post-purchase. Alhena AI Support Concierge: Automates 70% of customer inquiries—including order tracking, returns, and basic support—slashing support costs. Complex issues are seamlessly passed to human agents with full context. Alhena AI Shopping Assistant: Turns browsing into buying, offering tailored recommendations, smart FAQs, and well-timed nudges. It provides a conversational, human-like shopping experience from discovery to checkout.
Overview by
Ashu Dubey
