Gaggle Mail Reviews & Product Details

I have been using Gaggle Mail for about two years. I tried it because I had previously used Google Groups for managing small communities of practice, and I had trouble with Google arbitrarily requiring member posts to be moderated (even though moderation was turned off), and it didn't notify me about the blocked messages. On user forums, it was clear that it wouldn't be resolved.

In contrast, while using Gaggle Mail, I have had almost no issues, and the one tiny hiccup I did have was resolved quickly and by a real human being, which I am even more grateful for these days.

I love that it is easy to add new members, see the archive of posted messages, and customize welcome messages and footers. The interface is clear and uncluttered. And as I mentioned, customer service is responsive and effective! Review collected by and hosted on G2.com.

I don't have any major complaints about using Gaggle Mail. The one issue that I have noticed in our group is that members don't realize that if they reply to a message, it goes to the entire list of about 100 people. If they scroll to the footer, they can easily reply to just one person, but it isn't obvious. I wish there were a way to add some kind of more obvious button or link in messages that made it easier for people to choose whether to "reply all" or reply to one person. Review collected by and hosted on G2.com.

Great to have a centralised platform to manage our emails and members. Gaggle Mail has been a really effective tool for managing group communication. The ability for members to simply reply to an email and have it shared with the whole group keeps things straightforward and avoids messy email chains.

Moderation features are also a big plus, being able to approve or edit messages helps maintain clear, professional communication.

It’s saved time by removing the need to forward emails or manage multiple threads. An unexpected benefit has been stronger engagement, as people are more likely to participate via familiar email. Review collected by and hosted on G2.com.

Search functionality is a limitation, finding past messages isn’t always quick, especially in busy threads.

It would also be great to see more customisation options for branding and layout. Improving these areas would make the platform more efficient to manage day-to-day. Review collected by and hosted on G2.com.

I love that Gaggle Mail is simple and just works. The administrative interface is easy to use, making it accessible for most groups without needing a tech genius. It provides an affordable option, which is great for small non-profits like our faith community. It's also appreciated that Gaggle Mail offers a private, two-way communication channel using a mode of communication that's familiar to multiple generations. Additionally, the initial setup was very easy. Review collected by and hosted on G2.com.

It does not magically solve the problem of declining use of email. It stays in its lane and just does email very well. That is a plus and a minus, because increasingly email alone is not enough. Review collected by and hosted on G2.com.

I like that Gaggle Mail makes communication easy between medium to large groups who don't have email accounts through our organization - they can use their private or business email, as they like. It's very easy to use, cost-efficient, and supports cross-organization and employer communication, which is crucial for us. Compared to other means like Teams, email with Gaggle Mail feels old but gold because it's hassle-free for everyone to access. I appreciate that it makes group emailing effortless and secure, unlike our previous lists in Outlook, where issues with recipients sometimes disrupted communication. Additionally, the initial setup was quite easy, which I appreciated. Review collected by and hosted on G2.com.

I really don't have any dislikes about Gaggle. Review collected by and hosted on G2.com.

It beats everything we’ve tried so far and includes many features that are far beyond what we used in the past. Review collected by and hosted on G2.com.

I have no complaints about the software, but I do have a couple of feature requests. Review collected by and hosted on G2.com.

I like Gaggle Mail because it works well for delivering emails. I can integrate it with our hosted project domain infrastructure, and the user interface is easy to use. It offers powerful controls for important features, and I find it easy to manage team members dynamically and via a shared admin. I also appreciate that the integration with my domain hosting worked flawlessly and the initial setup was very easy. Review collected by and hosted on G2.com.

No complaints! Review collected by and hosted on G2.com.

I like that Gaggle Mail makes it easy to communicate with other committee members in our organization, the Strath Creek Progress Association. It allows us to write one email and send it to everyone else, which is really convenient. Review collected by and hosted on G2.com.

It's hard to take someone off the Gaggle Mail list and put another person on. The initial setup was slightly difficult, and we had trouble putting people on the list. Review collected by and hosted on G2.com.

I like that Gaggle Mail is easy to use and offers useful tools, making it a reliable service. Their customer service is excellent, which adds to its value. The initial setup was very easy, saving me a lot of time, which is crucial. Review collected by and hosted on G2.com.

It's a bit expensive. Minor thing - I wish we could change the color of the member profiles, because the pink color isn't very nice, but it is quite expensive to upgrade. Review collected by and hosted on G2.com.

I like Gaggle Mail because it's simple and effective. It has a good user interface, which makes things easier. The initial setup was quite easy, which saves time and hassle. Review collected by and hosted on G2.com.

Only one thing. That is the response to the sender, if it's just to one person, doesn't give you the option of including the mail that was sent. It's always a blank window. And, that's the only thing I can think of that would make Gaggle Mail more effective. Review collected by and hosted on G2.com.

I like that Gaggle Mail is easy to use. It's the simple list serve, which feels both up to date and old-fashioned at the same time. The setup was very easy for me. Review collected by and hosted on G2.com.

Nothing Review collected by and hosted on G2.com.