# FormDr Reviews
**Vendor:** FormDr  
**Category:** [Patient Intake Software](https://www.g2.com/categories/patient-intake)  
**Average Rating:** 3.9/5.0  
**Total Reviews:** 17
## About FormDr
FormDr gives your business everything needed to easily send and receive HIPAA-compliant forms online. Send patients your forms to fill out on their phone, tablet, or computer. Patients securely sign and submit completed forms directly to your account. Track your patients progress, send automated reminders, and receive completed forms online, before the appointment.




## FormDr Reviews
  ### 1. Wonderful Platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** MEGAN M. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 15, 2024

**What do you like best about FormDr?**

We started using FormDr in 2024 and I regret not using them sooner. We utilize their platform to send our new patient paperwork and other forms to patients. It has been a wonderfully easy platform to use and learn. Our patients no longer tell us they have troubles opening documents or that they are unable to complete our new patient paperwork. We love how easy it is use and how easy it is for our patients! Highly reccommend trying FormDr if you send things electronically!

**What do you dislike about FormDr?**

The ONLY thing we have found to be downside (but really not) is that you are only able to search by patient name for records.  We are still able to pull up patient data by last name and/or first name!

**What problems is FormDr solving and how is that benefiting you?**

We utilize FormDr to send all our new patient paperwork, some questionnaires and other forms. It is so easy to use and even easier for patients to access their forms electronically. We love that the patients can complete on their phone or computer and it automatically saves data and can be accessed by staff/providers.

  ### 2. Great product, profession and helpful staff!!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Annette F. | Front Office Manager and Medical Coordinator Migraine Patients, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 12, 2024

**What do you like best about FormDr?**

We like that we can easily share our forms with our patients. Since integrating FormDr. into our practice, we have had very few issues with form completion. We also appreciate that we can create multiple forms to suit our needs and have the ability to share forms via email and text messaging. There customer support has been very helpful when we have needed them.

**What do you dislike about FormDr?**

We are a bit old school and would like to be able to call a help desk for support. With that said whenever I have needed help I send them an email and they have always been quick to respond.

**What problems is FormDr solving and how is that benefiting you?**

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  ### 3. Flexible product with good customer service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mimi B. | Clinic Director/SLP, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 12, 2024

**What do you like best about FormDr?**

100% customizable forms that you can have them build or learn to build yourself.  Free education on how to use the system. Unlimited storage of records with a searchable database.  Reliable, fast and easy to use.

**What do you dislike about FormDr?**

Would like to be able to send parts of packets when needed.

**What problems is FormDr solving and how is that benefiting you?**

In the last year Form Dr. has integrated new fields that are helpful such as the ability to add a file, card or secured credit card.

  ### 4. It is so user friendly, modern and saves us so much time collecting patient information.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jill P. | Vice President, Operations, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 12, 2024

**What do you like best about FormDr?**

Easy user interface, extensive training and customer service and patient friendly. No more asking for insurance cards and ID's at the front desk. We can easily obtain, save and transcribe patient information.

**What do you dislike about FormDr?**

There really is no downside to Formdr. We love it!

**What problems is FormDr solving and how is that benefiting you?**

We can instantly send intakes to patients that summarizes the information we need, their appt date and time and formdr will even send reminders to patients who have not completed their intake. We also have insight into patient activity like if the patient opened the link(s) and/or if it was completed.

  ### 5. Incredible support team

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 23, 2024

**What do you like best about FormDr?**

When you don't have FormDr you have to deal with a litany of issues that cause inconvenience such as not being able to read a client's handwriting, or risk the client leaving a question blank. Then you have to go back and forth waiting to get that information clarified or filled in. With FormDr, you can make fields required. You can send the forms to the client securely via email or text which is what most people would probably prefer anyway. Most importantly, the support team is top notch. I am so grateful for all of their help and patience in getting our packets set up. They have been absolute heroes. If you need something done, they will get it done reliably and with high quality.

**What do you dislike about FormDr?**

Form building is not the most user friendly. It seems uneccessarily complicated. 
While there are a lot of things that you can do, there are also several things that you can't do. For example, you can add a widget for clients to upload files, but you cannot add a widget to upload your own files (such as resources or brochures). The calculation widget is complicated and very picky. The help guide in the FormDr is terrible. All it does is say what something is, or how to find it, but not what it does exactly or how it works.

**What problems is FormDr solving and how is that benefiting you?**

Problems: Can't read client handwriting. Clients do not fill out application completely and leave questions blank. Non-FormDr intake forms are not uniform across all of our group clients. Getting paperwork back from employers can be a hassle and potentially require mass scanning or someone might be missed by accident.
FormDr resolves all of these and more. It is taking forever to get it set up, but it will be worth it.

  ### 6. Nice product until you have to use it.

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 19, 2023

**What do you like best about FormDr?**

Forms were relatively easy to build. That's it. Nothing else good to say about it.

**What do you dislike about FormDr?**

We really leaned into using the product for a busy clinic. It is buggy and doesn't work. Was given the green light from development team that the bugs were fixed. Then, within an hour, it kicks all the users out and when we tried to log in it said all accounts were disabled. Called and mysteriously no one answers.

**What problems is FormDr solving and how is that benefiting you?**

It has created nothing but issues and hasn't solved anything. It has the potential to solve a lot of our issues like reducing phone calls etc, but at this point is has done nothing but frustrate patients and end users.

  ### 7. Streamline Patient Information Collection with FormDr: HIPAA-Complaint Online Forms Platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Gitika K. | Application Developer, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 29, 2023

**What do you like best about FormDr?**

FormDr is HIPAA-complain, which means that sensitive patient information is kept secure and confidential. FormDr eliminates the need for manual data entry and reduces the time spent on administrative tasks.

**What do you dislike about FormDr?**

Some users may find the platform's form templates and customisation options to be limited. FormDr relies on technology to function, which means that if there are issues with the platform or the user's device, they may not be able to access the forms they need.

**What problems is FormDr solving and how is that benefiting you?**

FormDr streamlines the process of collecting patient information, reducing the time and effort required. Sensitive patient information must be kept confidential and secure in accordance with HIPAA regulations.

  ### 8. Support failure

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 03, 2023

**What do you like best about FormDr?**

The site worked well until recently. My patients don't receive forms and supprt staff cannot fix it even though they claim the problem is resolved.

**What do you dislike about FormDr?**

The support is not effective at trouble shooting. The site will cause loss of revenue to your operation.

**What problems is FormDr solving and how is that benefiting you?**

They cannot fix their site's functionality problems.

  ### 9. Saving time and reducing hassle with FormDr

**Rating:** 4.0/5.0 stars

**Reviewed by:** VIKAS T. | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 27, 2023

**What do you like best about FormDr?**

It reduces the hassle of sending documents by forwarding the links for digital signature. The templates are great. One can edit them and manage them per their need to some extent.

**What do you dislike about FormDr?**

The site issues are one to be worried about as most data gets lost and the screen gets stuck. For exceptional cases, the templates can't be very accommodating.

**What problems is FormDr solving and how is that benefiting you?**

Mostly using it to get the signatures digitally. It saves a lot of time and follow up which happens in case of normal documents.

  ### 10. User Friendly Digital Forms

**Rating:** 3.5/5.0 stars

**Reviewed by:** Kyleigh W. | Practice Ambassador, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 29, 2023

**What do you like best about FormDr?**

How simple and user-friendly the forms are to send to patients and receive back.

**What do you dislike about FormDr?**

It does not integrate with our patient software system to automatically upload into their chart.

**What problems is FormDr solving and how is that benefiting you?**

They were helping us solve the issue of paper froms for new patient information and office and clinical treatment consents.

  ### 11. HIPAA-Compliant Forms

**Rating:** 4.5/5.0 stars

**Reviewed by:** Navneet M. | Database Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 17, 2023

**What do you like best about FormDr?**

The customization ability of the forms was excellent and they continuously add more features. The former support team was reachable primarily through email and they often responded within one business day and sooner for emergencies.

**What do you dislike about FormDr?**

There was a slight learning curve in making those forms on our own. Sometimes the site freezes up and you can't finish what you are working on.

**What problems is FormDr solving and how is that benefiting you?**

It helps me access my medical report easily and even I can view and make my appointments from anywhere safely. Helps for a better survey regarding doctors.

  ### 12. FormDr is simple software

**Rating:** 4.5/5.0 stars

**Reviewed by:** SAICHINMAY T. | IT intern, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 19, 2023

**What do you like best about FormDr?**

The forms' flexibility to be customized was superb, and new features were constantly added. It is possible to adapt the state according to the needs of the customer using several free templates that are extremely simple to use.
I also like its tools for seeing my monthly appointments, which makes it easier and safer for doctors to complete each procedure.

**What do you dislike about FormDr?**

The customer service was utterly inaccessible the last time I utilized FormDr for one of our clients.
It can be challenging to develop templates that work for us.

**What problems is FormDr solving and how is that benefiting you?**

scheduling appointments or consultations online, completing forms, and sending documents securely have all cut waiting times.

  ### 13. FormDr is easy to use software for Doctors to keep database of their patients.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Alex G. | Freight Broker, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 31, 2022

**What do you like best about FormDr?**

Following things I like the most about FormDr:
1.  Multiple free templates are available, which are very easy to use.
2. Form can be customized as per the need of the Customer(doctor).

**What do you dislike about FormDr?**

Following things I do not like  FormDr:
1. No live customer support is available.
2. Dashboard is not user friendly.
3. Pricing is high.

**What problems is FormDr solving and how is that benefiting you?**

It makes the handling of a database of patients easy. So life becomes easy and less hectic.

  ### 14. FormDr, is a platform that provides solutions and increases the operability of health centers.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Keiko  S. | Human Resources Director, Enterprise (> 1000 emp.)

**Reviewed Date:** October 31, 2022

**What do you like best about FormDr?**

It is a safe, affordable platform, it has a simple interface that facilitates its use; through its efficient dashboard, it allows me to fill out forms of my clinical history immediately, I also like its tools to view my appointments for the month to speed up each process doctor simply and safely.

**What do you dislike about FormDr?**

My experience with FormDr is really good.
I can access my medical history easily. I can view my appointments from anywhere, safely.

**What problems is FormDr solving and how is that benefiting you?**

I can book dental appointments or consultations online, fill out forms and send documents securely.

  ### 15. FormDr

**Rating:** 4.0/5.0 stars

**Reviewed by:** Santhiya R. | Executive Hub Operations, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 05, 2022

**What do you like best about FormDr?**

It is quite simple to use, and we offer a variety of templates to choose from. We have reviewed our existing schedule.

**What do you dislike about FormDr?**

Customer support is not good. Develp templates to our convenient is bit difficult.

**What problems is FormDr solving and how is that benefiting you?**

The waiting time has been reduced, and we can get an appointment very soon, with no last-minute cancellations.

  ### 16. Good product but bad customer support

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Medical Devices | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 05, 2022

**What do you like best about FormDr?**

Increased efficiency in getting form fills. Ease of creating and deploying forms. 
Customized form templates.
Reasonable priced.

**What do you dislike about FormDr?**

Customer support. 
Last I used FormDr for one our clients and the customer service was unreachable through any means.
I havent used it for a long time but hopefully the CS would have improved.

**What problems is FormDr solving and how is that benefiting you?**

We used FormDr for one of our clients to send surveys to patients and get their review on the process of the overall experience.
We noticed that people could also book online appointments in advance which eliminated the last moment hassle. 
Oevrall, good experience using the tool.

  ### 17. Convenient HIPAA Compliance

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.)

**Reviewed Date:** October 31, 2022

**What do you like best about FormDr?**

I like that this provides a solution for patients to fill out medical information, intake forms, etc. prior to coming into the office. It saves time and is secure.

**What do you dislike about FormDr?**

It takes some effort to develop customized templates but once developed use is very easy. More default templates with steamlined customization would be ideal.

**What problems is FormDr solving and how is that benefiting you?**

This adds to the efficiency of our office and improves the patient experience. We cut down on wait times and overal appointments time for the patients when we have pertinent forms completed in advance.



- [View FormDr pricing details and edition comparison](https://www.g2.com/products/formdr/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-15+12%3A47%3A59+-0500&secure%5Bsession_id%5D=2677efca-f553-48cc-8060-ac46a91b4bf4&secure%5Btoken%5D=919a14fa9b1f3f764c684e9aba89342a9e5476ea756dd459488529bfa09d6f00&format=llm_user)

## FormDr Features
**Patient Convenience **
- Tablets and Kiosks
- Payment Collection
- Form Workflow
- Patient Check-in
- Mobile Patient Intake

**Administration **
- Patient Data Transfer
- HIPAA Compliance
- Insurance Credentialing
- ID Verification
- Appointment Scheduler Integration
- E-Signature

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