We switched our phone system from Telus to Fongo Works mainly to reduce costs. Fongo is a good application that can suit a small team very well. The features are limited, but when the needs are basic, it gets the job done and can be quite suitable. The prices are really very low on the market. Review collected by and hosted on G2.com.
The call quality is not the best. Sometimes, clients tell us that it cuts out and they can't hear us well. We were also surprised to find out that the desktop platform (the application, actually) is available with the Pro plan, but only on Mac. Therefore, we had to install an emulator on our employees' computers to access the application, which was essential for our business. Additionally, they were not able to retrieve our phone number that we had with Telus, and we had to change numbers. Review collected by and hosted on G2.com.
