Flowable Platform Reviews & Product Details

Flowable is a Swiss enterprise process orchestration and automation platform that helps organizations design, run, and adapt complex processes without disrupting their existing technology stack. It coordinates workflows, systems, people, and AI so teams can execute work faster, more reliably, and with strong governance at scale, supported by clear, flexible pricing that makes it easy to start, grow, and plan adoption. Flowable is known as an agentic case platform in the automation market. “Agentic” means Flowable goes beyond simple, fixed workflows: it can react to events, apply business rules, and suggest next best actions as each case evolves. “Case” reflects its case-centric engine, built to model and orchestrate non-linear, real-world processes like onboarding, claims, customer service, and investigations more effectively than traditional workflow-only tools. Flowable also supports a hybrid automation approach. It is not “all AI, all the time,” but lets you combine AI where it adds value with classic, deterministic automation where you need control. You can use AI for tasks such as classification, recommendations, and content generation, while relying on rule-based workflows and fixed decision points for sensitive or highly regulated steps. This lets you introduce AI at your own pace, keep ownership of critical processes, and blend intelligent automation with the reliability of traditional process orchestration. Because orchestration is in Flowable’s DNA, it connects processes, people, data, and AI in one platform with enterprise-grade visibility and control. Business operations leaders, process owners, and IT teams use Flowable to coordinate work across multiple departments, applications, and data sources. With Flowable, you can turn scattered, manual work into connected, trackable, and auditable processes that improve customer experience, reduce operational risk, simplify compliance, and scale predictably thanks to straightforward, enterprise-friendly pricing, making it a strong fit for buyers evaluating enterprise agentic orchestration and automation tools. Main capabilities: - Agentic case and process automation: Case-centric engine to model, run, and scale complex, non-linear processes and customer journeys at enterprise level. - Enterprise process orchestration: Orchestrates workflows, cases, decisions, systems, people, and AI across departments without disrupting existing tech stacks. - Hybrid AI + classic automation: Combine AI-driven tasks (classification, recommendations, content generation) with rule-based workflows and fixed decision points where you need control. - Multi-agent orchestration: connect native and external AI agents via A2A and MCP standards for seamless end-to-end coordination; get real-time dashboards track invocations, tokens, costs, and audits for full transparency and governance. - Low-code modeling: Visual, standards-based modeling (e.g., BPMN/CMMN/DMN) to design and change processes quickly with strong governance. - End-to-end visibility and control: Centralized monitoring, audit trails, and incident handling across cases and processes for compliance and risk management. - Integration and extensibility: APIs and connectors to integrate legacy systems, SaaS apps, RPA, and external AI services into orchestrated workflows. -Work and task management: Inboxes, task lists, SLAs, and escalations to coordinate work between teams and individuals. - Document and data handling: Forms, document management, and data capture to support document-heavy and regulated processes. - Reporting and analytics: Dashboards and metrics to track performance, bottlenecks, and business outcomes across processes and cases. - Clear, flexible pricing: Transparent enterprise pricing that supports phased adoption, predictable scaling, and easier internal budgeting. HQ: Zurich, Switzerland