Figpii Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the responsive customer support from Figpii, which was a key factor in their decision to sign up. (1 mentions)

Users feel frustrated by compensation issues with Figpii, feeling unsupported and neglected over time. (1 mentions)

Users express frustrations over poor customer support, feeling unsupported in their A/B testing needs and overall experience. (1 mentions)

Users feel frustrated by testing difficulties with Figpii, as support and A/B testing are lacking over time. (1 mentions)

Top Pros or Advantages of Figpii

1. Customer Support

Users appreciate the responsive customer support from Figpii, which was a key factor in their decision to sign up.

See 1 mentions

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FF

Fay F.

Small-Business (50 or fewer emp.)

0.5/5

"Honest review on their support"

What do you like about Figpii?

Initially, we were very happy with the support we received from Figpii. That's actually what caused us to sign up.

Top Cons or Disadvantages of Figpii

1. Compensation Issues

Users feel frustrated by compensation issues with Figpii, feeling unsupported and neglected over time.

See 1 mentions

See Related User Reviews

FF

Fay F.

Small-Business (50 or fewer emp.)

0.5/5

"Honest review on their support"

What do you dislike about Figpii?

As time went on, we felt like they were just leading us on month to month. Not really giving us what we needed as far as A/B testing was concerned and

2. Poor Customer Support

Users express frustrations over poor customer support, feeling unsupported in their A/B testing needs and overall experience.

See 1 mentions

See Related User Reviews

FF

Fay F.

Small-Business (50 or fewer emp.)

0.5/5

"Honest review on their support"

What do you dislike about Figpii?

As time went on, we felt like they were just leading us on month to month. Not really giving us what we needed as far as A/B testing was concerned and

3. Testing Difficulties

Users feel frustrated by testing difficulties with Figpii, as support and A/B testing are lacking over time.

See 1 mentions

See Related User Reviews

FF

Fay F.

Small-Business (50 or fewer emp.)

0.5/5

"Honest review on their support"

What do you dislike about Figpii?

As time went on, we felt like they were just leading us on month to month. Not really giving us what we needed as far as A/B testing was concerned and

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A

Verified User

6

Small-Business (50 or fewer emp.)

12/12/2024

0.5/5

Initially pleased with the support received, this reviewer later felt misled and found the A/B testing capabilities lacking. The support did not meet ongoing needs as expected.

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Summarized using AI

SN

Samsun N.

Research Assistant

Education Management

Mid-Market (51-1000 emp.)

10/14/2022

"Excellent user friendly interface"

5/5

What do you like best about Figpii?

No other platform enables me to inhabit my visitors' minds without terrifying or detracting from their experience. See a video of site visitors browsing it and clicking to end your speculation. Analyze aggregate data on user interaction with different pages. An AB test can determine whether my designs are performing as they should. The best aspect is that it's pretty simple; there's no need to spend hours sifting through detailed reports or combining data from several tools. Live chat assistance is offered on both the website and the apps. Except on weekends, I consistently heard back from anyone I contacted within a few hours. Review collected by and hosted on G2.com.

What do you dislike about Figpii?

Despite the app's excellent AB testing and polling, the heatmaps and video recording seemed unsteady around the edges. Review collected by and hosted on G2.com.

RI

Rafiew I.

Research Assistant at Agribusiness Education and Research International

Small-Business (50 or fewer emp.)

9/19/2022

"Awesome tool for uncovering crucial insights"

5/5

What do you like best about Figpii?

I like that it offers all that I need in just one place so I don’t have to worry about numbers matching on different platforms or keep running between different marketing platforms all the time. Review collected by and hosted on G2.com.

What do you dislike about Figpii?

I wish I could run my A/B tests across different domains. Review collected by and hosted on G2.com.

FO

Fernando Adrian O.

Consultor de marketing

Small-Business (50 or fewer emp.)

11/18/2020

"Figpii just the right fit"

5/5

What do you like best about Figpii?

Very easy to use, the visualization of the recorded sessions are very easy to analyze, they make constant improvements. Review collected by and hosted on G2.com.

What do you dislike about Figpii?

You have to purchase a plan for each website, which is somewhat expensive when you need to analyze several websites. Review collected by and hosted on G2.com.

Recommendations to others considering Figpii:

The free version is more than enough to test and analyze the results, it is only limited to the number of sessions which makes it enough for the analysis of some websites. Review collected by and hosted on G2.com.

What problems is Figpii solving and how is that benefiting you?

Analyze the activity of users on the website and make the appropriate modifications. Using Figpii, it has been possible to identify where users require some action, where users require a friendlier access and based on the results obtained, the necessary modifications are made. This increases the interaction of the users and also the consumption in the web sites. Review collected by and hosted on G2.com.