# Fidelity PMS Reviews
**Vendor:** MAIS Systems  
**Category:** [Hotel Management Software](https://www.g2.com/categories/hotel-management)  
**Average Rating:** 5.0/5.0  
**Total Reviews:** 1
## About Fidelity PMS
Hotelinco is an online front office system designed for the specific needs of small and mid-sized hotel business: small hotels, boutique hotels, apartments.




## Fidelity PMS Reviews
  ### 1. Easy to understand user interface

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.)

**Reviewed Date:** September 18, 2022

**What do you like best about Fidelity PMS?**

The most helpful about Fidelity PMS is the evaluation and analysis flow and presentation. It is the best part as it guides first-time users on how to work through the software.

**What do you dislike about Fidelity PMS?**

I sometimes feel that they can enhance their presentation's graphing side, amend the use of commands/tabs, and reduce those as sometimes we are clicking unnecessarily to reach the goal.

**What problems is Fidelity PMS solving and how is that benefiting you?**

I work in the Financial Planning business segment, and it helps me present the client's needs and requirements and I benefit from it by getting more customer interaction and business



- [View Fidelity PMS pricing details and edition comparison](https://www.g2.com/products/fidelity-pms/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-21+08%3A48%3A14+-0500&secure%5Bsession_id%5D=61eda20a-098c-4c72-a9e9-1a3595c08e13&secure%5Btoken%5D=9236194ac4c2317b2cb55609b0b341458ad8d034fa3df2f3bf7b2bb4fefaf6cc&format=llm_user)

## Fidelity PMS Features
**Property Management**
- Room Inventory
- Revenue Management
- Facility Maintenance
- Distribution Management

**Guest Management**
- Central Reservation System
- Marketing and Loyalty Programs
- Guest Messaging

**Staff Management**
- Housekeeping
- Shift Scheduling

**Platform**
- Reporting and Analytics
- Channel Manager Integration

**Agentic AI - Hotel Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance

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