eZCom Software EDI Reviews & Product Details

eZCom’s Lingo is a comprehensive, web-based Electronic Data Interchange (EDI) solution designed to assist suppliers and brands in efficiently processing retail orders across various fulfillment channels while adhering to retailer compliance requirements. This platform is tailored for businesses seeking to streamline their operations and enhance their order fulfillment processes, making it an essential tool for suppliers aiming to thrive in a competitive marketplace. The primary audience for Lingo includes suppliers, manufacturers, and brands that require a robust EDI solution to effectively manage their retail orders. The platform offers flexible usage options, functioning either as a standalone web application or integrating seamlessly with existing back-end systems such as ERP, accounting, warehouse management systems (WMS), and inventory management tools. This adaptability allows businesses to select the setup that best aligns with their operational needs, ensuring a smooth workflow without disrupting current processes. One of the key features of Lingo is its automation capabilities, particularly in generating labels and packing slips for direct-to-consumer orders. This functionality significantly reduces the time and effort associated with manual data entry. Additionally, Lingo establishes direct connections with major shipping providers and Amazon, streamlining the shipping process and eliminating the need for suppliers to navigate multiple portals. This integration is especially advantageous for Fulfilled by Merchant (FBM) suppliers, as it enhances efficiency through bulk automation of label creation for single-item orders. Lingo also emphasizes security and efficiency by enabling secure sharing of essential shipping details with third-party logistics (3PL) partners while protecting confidential financial information. The platform's document processing capabilities include file downloads for 850/PO and 810/Invoice, as well as uploads for 856/Advance Ship Notice and 810/Invoice generated externally. With features such as purchase order and invoice item reporting, batch processing of documents, and automatic invoice creation upon receiving the 856/ASN, Lingo provides users with a comprehensive suite of tools for effective data management and analysis. Furthermore, Lingo incorporates multi-level rules validation for outgoing documents, ensuring that all essential data required by trading partners is included before sending. This feature minimizes the risk of errors and enhances compliance with retailer requirements. With 15-pack methods available for creating the 856/ASN, Lingo offers flexibility and precision in shipment documentation, making it a valuable asset for suppliers looking to optimize their EDI processes and improve overall operational efficiency.

Seller

eZCom Software Inc.

Discussions

eZCom Software EDI Community

Languages Supported

English

Solution Type

Best-of-Breed

Overview by

Customer Service

Used by QuickBooks Workforce and 2 others

Beta

Pricing

Pricing provided by eZCom Software EDI.

Basic

$75.00

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eZCom Software EDI Integrations

(17)

Verified by eZCom Software EDI

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Verified User in Apparel & Fashion

Small-Business (50 or fewer emp.)

2/27/2026

"Very Responsive, Helpful Customer Support"

4/5

What do you like best about eZCom Software EDI?

Their customer support is very responsive and helpful Review collected by and hosted on G2.com.

What do you dislike about eZCom Software EDI?

some functionality is not supported by the software Review collected by and hosted on G2.com.

Response from Customer Service of eZCom Software EDI

Thank you for your feedback as we we truly appreciate it.

We’re glad to hear our Customer Support team has been responsive and helpful. That’s a core priority for us. We also value your input regarding functionality, as it helps guide future enhancements.

It’s great to know eZCom is helping you efficiently consolidate and fulfill dropship orders. Thank you for your continued partnership.

Verified User in Wholesale

Small-Business (50 or fewer emp.)

1/16/2026

"Easy Search That Helps Me Find What I Need Fast"

5/5

What do you like best about eZCom Software EDI?

Easy to search and find what I am looking for. Especially the multiple ways to pull up old orders/shipments. Customer service is also a plus. Always available to assist with any of my questions. Review collected by and hosted on G2.com.

What do you dislike about eZCom Software EDI?

There is nothing I can think of that I dislike. Review collected by and hosted on G2.com.

Response from Customer Service of eZCom Software EDI

Hello and thank you for taking the time to share your experience with eZCom Software EDI, we truly appreciate it.

We’re glad to hear that our search capabilities and flexible ways to access historical orders and shipments are helping you work more efficiently. It’s also great to know that our customer service team has been readily available and supportive whenever questions come up.

Thank you again for your kind feedback and for trusting us as your EDI partner. We value your business and look forward to continuing to support you.

Verified User in Health, Wellness and Fitness

Small-Business (50 or fewer emp.)

12/8/2025

"Outstanding Customer Service and Smooth Onboarding"

4/5

What do you like best about eZCom Software EDI?

eZCom has great customer service. The team is quick to resolve any issues that may arise and they are great at onboarding new trading partners. Review collected by and hosted on G2.com.

What do you dislike about eZCom Software EDI?

Nothing comes to mind. Overall eZCom offers a strong service with even stronger customer service. Review collected by and hosted on G2.com.

Response from Customer Service of eZCom Software EDI

Thank you for your kind words about our customer service and onboarding process. We strive to provide the best experience for our customers and we're glad to hear that it's benefiting your business. Our US based customer service team is available to take your calls M-F from 8:30AM - 8:30PM ET. We look forward to hearing from you. Thank you for your business.

Frank W.

Technical Solution Architect

Small-Business (50 or fewer emp.)

Originally submitted 8/23/2022

"Very smooth EDI integration process"

5/5

What do you like best about eZCom Software EDI?

Support is the best in the class, very knowledgeable, API is much easier than others. Many existing EDI partners, fast turn around to start. Review collected by and hosted on G2.com.

What do you dislike about eZCom Software EDI?

The myweborder website is slightly in older style, may need some modernization in the future. Review collected by and hosted on G2.com.

Response from Brenda Noblin of eZCom Software EDI

Thanks your feedback—we think our support team is pretty great, too!

When it comes to the user interface, updates to it are in development right now. The functionality our users love won’t change, but Lingo will have a new look.

Nick C.

President

Small-Business (50 or fewer emp.)

Originally submitted 2/10/2025

"eZCom's phone support is the best!"

5/5

What do you like best about eZCom Software EDI?

I work various roles in my business, including EDI. In my 60's, user friendly portals and good customer support are a must. EZCOM has both, Review collected by and hosted on G2.com.

What do you dislike about eZCom Software EDI?

Nothing much, except that there are always new challenges to learn. Review collected by and hosted on G2.com.

Response from Customer Service of eZCom Software EDI

Hi Nick. Thank you for sharing your experience with eZCom Software EDI! We're delighted to hear that you find our platform both intuitive and cost-effective.

We understand your concerns about subscription fees when trading partners go dormant but we appreciate that you recognize the superior value that eZCom provides compared to our competitors.

If you need assistance managing your trading partners or have any other questions, our US-based Customer Service team is here to help. Feel free to reach out anytime Monday through Friday, between 8:30 AM and 8:00 PM ET. We truly enjoy connecting with our customers and ensuring your experience with eZCom is seamless.

Nick, we sincerely appreciate your trust in eZCom Software for your EDI needs.

David G.

Item Manager

Small-Business (50 or fewer emp.)

6/23/2025

"Smooth onboarding and responsive support team"

4.5/5

What do you like best about eZCom Software EDI?

The platform is intuitive and efficient for handling EDI transactions. What stood out most was the excellent customer support—clear communication, fast responses, and real solutions. It made the setup and integration process feel much easier than expected. Review collected by and hosted on G2.com.

What do you dislike about eZCom Software EDI?

The interface could benefit from minor visual updates to feel more modern, and it would be helpful to have clearer documentation for first-time users. However, the support team fills in the gaps effectively. Review collected by and hosted on G2.com.

Response from Customer Service of eZCom Software EDI

Hello David,

We're thrilled to hear that you found our platform intuitive and efficient for handling EDI transactions. We're also glad to hear that you had a positive experience with our customer support team. We appreciate your feedback about the interface and documentation, and we will take that into consideration for future improvements.

Thanks very much for your 4.5 star review.

Collin O.

Product and Marketing Manager

Small-Business (50 or fewer emp.)

7/10/2025

"Responsive and supportive in all of our EDI work"

5/5

What do you like best about eZCom Software EDI?

Accessibility to support when there is an issue or question that arises. Support is given via email when appropriate or over the phone with a knowledgeable crew member. Typically one member takes responsibility and guides you through the project, start to finish. Review collected by and hosted on G2.com.

What do you dislike about eZCom Software EDI?

I don't have any features, functions, or experiences that I dislike Review collected by and hosted on G2.com.

Response from Customer Service of eZCom Software EDI

Thank you for your positive feedback! We are committed to providing excellent support and guidance throughout your projects. If you ever have any questions or issues, please do not hesitate to reach out to us.

Bianca G.

Warehouse supervisor

Small-Business (50 or fewer emp.)

12/17/2025

"Outstanding Support and Effortless Usability"

5/5

What do you like best about eZCom Software EDI?

The customer support is outstanding, truly a 10 out of 10, and I find the platform very easy to use. Review collected by and hosted on G2.com.

What do you dislike about eZCom Software EDI?

Up to this point, I haven't found anything to dislike about the software. Review collected by and hosted on G2.com.

Response from Customer Service of eZCom Software EDI

Thank you so much for taking the time to share your feedback! We’re thrilled to hear that you rate our customer support a 10 out of 10 and that you find the eZCom Software EDI platform easy to use as that’s exactly the experience we strive to deliver.

Our goal is to provide a reliable, intuitive solution that simply works, backed by a support team that’s always there when you need us.

We truly appreciate your trust and partnership, and we look forward to continuing to support your EDI needs as your business grows

Andrew R.

Director of Inside Sales

Mid-Market (51-1000 emp.)

7/17/2025

"Happy"

5/5

What do you like best about eZCom Software EDI?

The software is easy to use and the customer service is excellent. Review collected by and hosted on G2.com.

What do you dislike about eZCom Software EDI?

I don't see any downsides to using the software. So far, all of my issues have been resolved after further consultation with the team. The only issue that I can find is I'd like to make a few more edits to the BOL we generate from the site, but that is minor. Review collected by and hosted on G2.com.

Response from Customer Service of eZCom Software EDI

Thank you for your kind words! We're glad to hear that our software has been easy to use for you and that you've had a great experience with our customer service team. We're constantly working to improve our services, so we appreciate your feedback about the BOL edits. We're happy to have helped you integrate with your larger retailers.

Verified User in Apparel & Fashion

Small-Business (50 or fewer emp.)

2/27/2026

"Very User-Friendly Experience"

4/5

What do you like best about eZCom Software EDI?

I find eZCom software very user friendly. Review collected by and hosted on G2.com.

What do you dislike about eZCom Software EDI?

None that I can think of at the moment because the tabs I am using are all helpful. Review collected by and hosted on G2.com.

Response from Customer Service of eZCom Software EDI

Thank you for your kind review! We’re glad to hear that you find eZCom Software user-friendly and that the features you’re using are helpful in your day-to-day workflow.

We’re especially pleased that we were able to assist in resolving the file upload issue and help support your cost-cutting efforts. We truly appreciate your business and look forward to continuing to support your success.

Our US based customer service team is available M-F from 8:30AM - 8PM ET to assist us with you questions. Please don't hesitate to reach out if we can be of servcie.