# TrueCommerce EDI vs eZCom Software EDI Comparison
---
## AI Generated Summary
- **G2 reviewers report** that TrueCommerce EDI excels in its intuitive interface, making it easier for users to manage invoices and financial records. One user highlighted how the software saves invoices, which helps keep tabs on finances, and noted that the initial setup was very smooth.
- **Users say** eZCom Software EDI stands out for its exceptional customer support, with many praising the patience and thoroughness of the support team. Reviewers mentioned that they received step-by-step guidance during complex tasks, such as packing shipments, which significantly enhanced their experience.
- **According to verified reviews** , TrueCommerce EDI has a higher overall satisfaction score, indicating that users generally feel more positive about their experience with the software. However, some users noted that while it is effective for transmitting documents, it may not always meet specific workflow needs as seamlessly as desired.
- **Reviewers mention** that eZCom Software EDI is particularly user-friendly, with a focus on ease of use. This has been a consistent theme in user feedback, with many finding the software straightforward and accessible, which is especially beneficial for small businesses.
- **Users highlight** that TrueCommerce EDI is effective for document transmission, such as invoices and ASNs, which is a critical feature for many businesses. However, some users expressed a desire for improved integration capabilities to better fit their existing systems.
- **G2 reviewers note** that while eZCom Software EDI has a slightly lower overall satisfaction score, it excels in areas like ease of setup and quality of support, making it a strong contender for businesses that prioritize customer service and onboarding assistance.



| | TrueCommerce EDI | eZCom Software EDI | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.7 out of 5 | 
| **Total Reviews** | 438 | 269 | 
| **Largest Market Segment** | Small-Business (60.9% of reviews) | Small-Business (82.5% of reviews) | 
| **Entry Level Price** | Contact Us Per Month | Contact Us Per Month | 

---
## Top Pros & Cons

### TrueCommerce EDI

Pros:
- Ease of Use (38 reviews)
- Customer Support (26 reviews)

Cons:
- Poor Customer Support (14 reviews)
- Lacking Features (6 reviews)

### eZCom Software EDI

Pros:
- Customer Support (77 reviews)
- Ease of Use (45 reviews)

Cons:
- Poor Interface Design (8 reviews)
- Not User-Friendly (6 reviews)

---
## Ratings Comparison
| Rating | TrueCommerce EDI | eZCom Software EDI | 
|---|---|---|
  | **Meets Requirements** | 9.2 (353 reviews) | 9.5 (213 reviews) | 
  | **Ease of Use** | 8.7 (360 reviews) | 8.8 (214 reviews) | 
  | **Ease of Setup** | 7.9 (228 reviews) | 9.1 (140 reviews) | 
  | **Ease of Admin** | 8.6 (190 reviews) | 9.3 (81 reviews) | 
  | **Quality of Support** | 8.8 (350 reviews) | 9.9 (213 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.0 (189 reviews) | 9.7 (82 reviews) | 
  | **Product Direction (% positive)** | 8.6 (348 reviews) | 8.6 (198 reviews) | 

---
## Pricing

### TrueCommerce EDI

#### Entry-Level Pricing

Plan: SMB Plan

Price: Contact Us Per Month

Description: Get EDI compliant and connect systems seamlessly.

Our SMB Plan starts with:

Key Features:
- Basic accounting and ERP Integrations
- 3 Trading partner connections
- 2 Integrated documents

[Browse all 3 editions](https://www.g2.com/products/truecommerce-edi/pricing)

#### Free Trial

No

### eZCom Software EDI

#### Entry-Level Pricing

Plan: Starter Plan

Price: Contact Us Per Month

Description: Perfect for small to mid-sized companies starting EDI for the first time. We handle the technical work so you can focus on running your business.

Plan includes:

Key Features:
- Full-service EDI onboarding and setup 
- Mapping, testing, and retailer certification handled by our team
- Training included for non-technical users

[Browse all 3 editions](https://www.g2.com/products/ezcom-software-edi/pricing)

#### Free Trial

No

---
## Features Comparison By Category

### Integration Brokerage

| Product | Score | Reviews |
|---|---|---|
| **TrueCommerce EDI** | 8.5/10 | 24 |
| **eZCom Software EDI** | 9.6/10 | 21 |

#### Data

| Feature | TrueCommerce EDI | eZCom Software EDI | 
|---|---|---|
| **Information Tracking** | 8.2 (19 reviews) | 9.3 (18 reviews) | 
| **Data Duplication** | 8.1 (18 reviews) | 9.3 (18 reviews) | 
| **Security** | 8.9 (19 reviews) | 9.7 (18 reviews) | 
| **Scheduling** | 9.0 (18 reviews) | 9.6 (17 reviews) | 

#### Logistics

| Feature | TrueCommerce EDI | eZCom Software EDI | 
|---|---|---|
| **Scaling** | 8.0 (16 reviews) | 9.5 (16 reviews) | 
| **Automation** | 8.8 (18 reviews) | 9.6 (17 reviews) | 
| **Communication** | 8.6 (20 reviews) | 9.6 (18 reviews) | 
| **Copy** | 8.6 (15 reviews) | 9.1 (16 reviews) | 
| **Integration ** | 8.7 (21 reviews) | 9.5 (18 reviews) | 

### Electronic Data Interchange (EDI)

| Product | Score | Reviews |
|---|---|---|
| **TrueCommerce EDI** | 8.5/10 | 190 |
| **eZCom Software EDI** | 9.2/10 | 195 |

#### Functionality

| Feature | TrueCommerce EDI | eZCom Software EDI | 
|---|---|---|
| **Data Exchange** | 9.1 (172 reviews) ✓ Verified | 9.5 (174 reviews) | 
| **Data Mapping** | 8.7 (165 reviews) ✓ Verified | 9.4 (155 reviews) | 

#### Management

| Feature | TrueCommerce EDI | eZCom Software EDI | 
|---|---|---|
| **Workflow Management** | 8.5 (162 reviews) ✓ Verified | 9.1 (156 reviews) | 
| **Exception Handling** | 8.1 (158 reviews) ✓ Verified | 9.2 (156 reviews) | 
| **Real Time Reporting** | 8.3 (157 reviews) ✓ Verified | 9.1 (150 reviews) | 

#### Integrations

| Feature | TrueCommerce EDI | eZCom Software EDI | 
|---|---|---|
| **Third Party Integration** | 8.5 (159 reviews) ✓ Verified | 9.0 (157 reviews) | 
| **BI Tools Integration** | 7.8 (128 reviews) ✓ Verified | 8.6 (124 reviews) | 

#### Security

| Feature | TrueCommerce EDI | eZCom Software EDI | 
|---|---|---|
| **Communication Protocols** | 8.5 (147 reviews) ✓ Verified | 9.3 (140 reviews) | 
| **EDI Standards** | 9.0 (159 reviews) ✓ Verified | 9.4 (167 reviews) | 

#### Support

| Feature | TrueCommerce EDI | eZCom Software EDI | 
|---|---|---|
| **EDI Testing** | 8.6 (158 reviews) ✓ Verified | 9.4 (168 reviews) | 

---
## Categories
**Shared Categories (2):** [Electronic Data Interchange (EDI) Software](https://www.g2.com/categories/electronic-data-interchange-edi), [Integration Brokerage  Software](https://www.g2.com/categories/integration-brokerage)

**Unique to TrueCommerce EDI (1):** [On-Premise Data Integration Software](https://www.g2.com/categories/on-premise-data-integration)



---
## Reviewer Demographics

### By Company Size

| Segment | TrueCommerce EDI | eZCom Software EDI | 
|---|---|---|
| **Small-Business** | 60.9% | 82.5% | 
| **Mid-Market** | 35.9% | 16.3% | 
| **Enterprise** | 3.2% | 1.2% | 

### By Industry

#### TrueCommerce EDI

- **Wholesale:** 15.6%
- **Consumer Goods:** 13.2%
- **Manufacturing:** 9.3%
- **Retail:** 8.3%
- **Food Production:** 4.9%
- **Food & Beverages:** 4.4%
- **Apparel & Fashion:** 2.7%
- **Accounting:** 2.4%
- **Medical Devices:** 2.4%
- **Warehousing:** 2.4%
- **Other:** 34.2%

#### eZCom Software EDI

- **Wholesale:** 19.2%
- **Consumer Goods:** 16.7%
- **Apparel & Fashion:** 15.5%
- **Retail:** 11.0%
- **Cosmetics:** 4.5%
- **Manufacturing:** 4.1%
- **Food & Beverages:** 3.7%
- **Food Production:** 2.9%
- **Health, Wellness and Fitness:** 2.9%
- **Consumer Electronics:** 1.6%
- **Other:** 18.0%

---
## Alternatives

### Alternatives to TrueCommerce EDI

- [Cleo Integration Cloud](https://www.g2.com/products/cleo-integration-cloud/reviews) — 4.4/5 stars (548 reviews)
- [SPS Commerce Fulfillment EDI](https://www.g2.com/products/sps-commerce-fulfillment-edi/reviews) — 4.2/5 stars (599 reviews)
- [MuleSoft Anypoint Platform](https://www.g2.com/products/mulesoft-anypoint-platform/reviews) — 4.5/5 stars (735 reviews)
- [Boomi](https://www.g2.com/products/boomi/reviews) — 4.4/5 stars (505 reviews)
- [Jitterbit](https://www.g2.com/products/jitterbit/reviews) — 4.5/5 stars (603 reviews)
- [Celigo](https://www.g2.com/products/celigo/reviews) — 4.6/5 stars (1052 reviews)
- [SnapLogic Intelligent Integration Platform (IIP)](https://www.g2.com/products/snaplogic-intelligent-integration-platform-iip/reviews) — 4.4/5 stars (397 reviews)
- [Microsoft SQL Server](https://www.g2.com/products/microsoft-sql-server/reviews) — 4.4/5 stars (2271 reviews)
- [Martini](https://www.g2.com/products/martini/reviews) — 4.7/5 stars (336 reviews)
- [SAP Integration Suite](https://www.g2.com/products/sap-integration-suite/reviews) — 4.3/5 stars (330 reviews)

### Alternatives to eZCom Software EDI

- [SPS Commerce Fulfillment EDI](https://www.g2.com/products/sps-commerce-fulfillment-edi/reviews) — 4.2/5 stars (599 reviews)
- [Cleo Integration Cloud](https://www.g2.com/products/cleo-integration-cloud/reviews) — 4.4/5 stars (548 reviews)
- [MuleSoft Anypoint Platform](https://www.g2.com/products/mulesoft-anypoint-platform/reviews) — 4.5/5 stars (735 reviews)
- [Jitterbit](https://www.g2.com/products/jitterbit/reviews) — 4.5/5 stars (603 reviews)
- [Boomi](https://www.g2.com/products/boomi/reviews) — 4.4/5 stars (505 reviews)
- [Celigo](https://www.g2.com/products/celigo/reviews) — 4.6/5 stars (1052 reviews)
- [SAP Integration Suite](https://www.g2.com/products/sap-integration-suite/reviews) — 4.3/5 stars (330 reviews)
- [AWS Transfer Family](https://www.g2.com/products/aws-transfer-family/reviews) — 4.3/5 stars (210 reviews)
- [Orderful EDI](https://www.g2.com/products/orderful-edi/reviews) — 4.7/5 stars (115 reviews)
- [Crisp Data Platform](https://www.g2.com/products/crisp-data-platform/reviews) — 4.4/5 stars (152 reviews)

---
## Top Discussions

### TrueCommerce EDI

- Title: [How do you know what you are paying for? How was the usage calculated?](https://www.g2.com/discussions/28165-how-do-you-know-what-you-are-paying-for-how-was-the-usage-calculated) — 2 comments
  > **Top comment:** "They have a detailed usage you can access to in the portal."
- Title: [What is EDI What are the components of EDI?](https://www.g2.com/discussions/what-is-edi-what-are-the-components-of-edi) — 1 comment
  > **Top comment:** "Electronic data interchange is the concept of businesses electronically communicating information that was traditionally communicated on paper, such as..."
- Title: [When we can expect to use it in Google Chrome?](https://www.g2.com/discussions/33630-when-we-can-expect-to-use-it-in-google-chrome) — 1 comment, 2 upvotes
  > **Top comment:** "Hi, Sonu...thank you for your question. TrueCommerce supports Google Chrome and will be happy to follow up with you this week regarding the connection issue..."
- Title: [Migrating to the Cloud](https://www.g2.com/discussions/15186-migrating-to-the-cloud) — 1 comment, 1 upvote
  > **Top comment:** "TrueCommerce was very supportive and we didn't have any difficulties migrating, they were there every step and it seemed mostly seemless."
- Title: [What is the fastest way to set up Item Catalog?](https://www.g2.com/discussions/14735-what-is-the-fastest-way-to-set-up-item-catalog) — 1 comment, 1 upvote
  > **Top comment:** "Yes you can import.  I find it's easiest to export the item catalog from TC and then use that as the template for your import.  It should be a CSV file."

### eZCom Software EDI

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/truecommerce-edi-vs-ezcom-software-edi)