# SPS Commerce Fulfillment EDI vs eZCom Software EDI Comparison
---
## AI Generated Summary
- **G2 reviewers report** that SPS Commerce Fulfillment EDI excels in overall user satisfaction, boasting a significantly higher G2 Score compared to eZCom Software EDI. Users appreciate its **user-friendly interface** and the ability to generate insightful reports, which helps streamline their operations.
- **According to verified reviews** , eZCom Software EDI shines in customer support, with users highlighting the **quick responsiveness** of the customer service team. Many users feel reassured knowing they can depend on eZCom to resolve issues promptly, which is crucial for maintaining smooth EDI operations.
- **Reviewers mention** that SPS Commerce Fulfillment EDI provides a robust set of features that help businesses stay connected with clients, ensuring efficient order fulfillment. Users have noted that the platform's **weekly updates** and data accuracy save them time and enhance their ability to analyze performance.
- **Users say** that eZCom Software EDI is particularly beneficial for those who may not be experts in EDI processes. The platform's **guidance and support** during challenging situations have been praised, making it a good choice for small businesses looking for a reliable partner in their EDI journey.
- **According to recent feedback** , while eZCom Software EDI scores higher in ease of setup and administration, SPS Commerce Fulfillment EDI is noted for its **continuous advancements** and feature updates, which some users feel enhance its long-term value despite initial setup challenges.
- **Reviewers highlight** that while eZCom Software EDI has a strong focus on user experience, SPS Commerce Fulfillment EDI's comprehensive reporting capabilities and data tracking features are particularly beneficial for businesses looking to gain deeper insights into their operations and improve decision-making.



| | SPS Commerce Fulfillment EDI | eZCom Software EDI | 
|---|---|---|
| **Star Rating** | 4.3 out of 5 | 4.7 out of 5 | 
| **Total Reviews** | 633 | 271 | 
| **Largest Market Segment** | Small-Business (67.4% of reviews) | Small-Business (82.3% of reviews) | 
| **Entry Level Price** | Contact Us | Contact Us Per Month | 

---
## Top Pros & Cons

### SPS Commerce Fulfillment EDI

Pros:
- Ease of Use (32 reviews)
- Customer Support (23 reviews)

Cons:
- Poor Customer Support (10 reviews)
- Integration Issues (6 reviews)

### eZCom Software EDI

Pros:
- Customer Support (73 reviews)
- Ease of Use (43 reviews)

Cons:
- Poor Interface Design (8 reviews)
- Not User-Friendly (6 reviews)

---
## Ratings Comparison
| Rating | SPS Commerce Fulfillment EDI | eZCom Software EDI | 
|---|---|---|
  | **Meets Requirements** | 8.8 (519 reviews) | 9.5 (215 reviews) | 
  | **Ease of Use** | 8.4 (526 reviews) | 8.8 (216 reviews) | 
  | **Ease of Setup** | 8.1 (333 reviews) | 9.1 (141 reviews) | 
  | **Ease of Admin** | 8.3 (205 reviews) | 9.3 (81 reviews) | 
  | **Quality of Support** | 8.5 (513 reviews) | 9.9 (215 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.5 (210 reviews) | 9.7 (82 reviews) | 
  | **Product Direction (% positive)** | 8.0 (494 reviews) | 8.7 (200 reviews) | 

---
## Pricing

### SPS Commerce Fulfillment EDI

#### Entry-Level Pricing

Plan: Emerging

Price: Contact Us

Description: For our customers who work with one trading partner. Fulfillment only.

Key Features:
- 100% compliance with trading partner requirements 
- Easy-to-navigate dashboard
- Full-service support

[Browse all 3 editions](https://www.g2.com/products/sps-commerce-fulfillment-edi/pricing)

#### Free Trial

Yes

### eZCom Software EDI

#### Entry-Level Pricing

Plan: Starter Plan

Price: Contact Us Per Month

Description: Perfect for small to mid-sized companies starting EDI for the first time. We handle the technical work so you can focus on running your business.

Plan includes:

Key Features:
- Full-service EDI onboarding and setup 
- Mapping, testing, and retailer certification handled by our team
- Training included for non-technical users

[Browse all 3 editions](https://www.g2.com/products/ezcom-software-edi/pricing)

#### Free Trial

No

---
## Features Comparison By Category

### Integration Brokerage

| Product | Score | Reviews |
|---|---|---|
| **SPS Commerce Fulfillment EDI** | 8.6/10 | 44 |
| **eZCom Software EDI** | 9.6/10 | 21 |

#### Data

| Feature | SPS Commerce Fulfillment EDI | eZCom Software EDI | 
|---|---|---|
| **Information Tracking** | 9.0 (28 reviews) | 9.3 (18 reviews) | 
| **Data Duplication** | 8.3 (22 reviews) | 9.3 (18 reviews) | 
| **Security** | 9.1 (28 reviews) | 9.7 (18 reviews) | 
| **Scheduling** | 8.4 (18 reviews) | 9.6 (17 reviews) | 

#### Logistics

| Feature | SPS Commerce Fulfillment EDI | eZCom Software EDI | 
|---|---|---|
| **Scaling** | 8.6 (22 reviews) | 9.5 (16 reviews) | 
| **Automation** | 8.2 (32 reviews) | 9.6 (17 reviews) | 
| **Communication** | 8.3 (22 reviews) | 9.6 (18 reviews) | 
| **Copy** | 8.3 (24 reviews) | 9.1 (16 reviews) | 
| **Integration ** | 8.9 (30 reviews) | 9.5 (18 reviews) | 

### Electronic Data Interchange (EDI)

| Product | Score | Reviews |
|---|---|---|
| **SPS Commerce Fulfillment EDI** | 8.5/10 | 298 |
| **eZCom Software EDI** | 9.2/10 | 197 |

#### Functionality

| Feature | SPS Commerce Fulfillment EDI | eZCom Software EDI | 
|---|---|---|
| **Data Exchange** | 9.1 (254 reviews) ✓ Verified | 9.5 (176 reviews) | 
| **Data Mapping** | 8.5 (181 reviews) ✓ Verified | 9.3 (156 reviews) | 

#### Management

| Feature | SPS Commerce Fulfillment EDI | eZCom Software EDI | 
|---|---|---|
| **Workflow Management** | 8.5 (211 reviews) ✓ Verified | 9.1 (156 reviews) | 
| **Exception Handling** | 8.0 (164 reviews) | 9.2 (156 reviews) | 
| **Real Time Reporting** | 8.6 (195 reviews) ✓ Verified | 9.1 (150 reviews) | 

#### Integrations

| Feature | SPS Commerce Fulfillment EDI | eZCom Software EDI | 
|---|---|---|
| **Third Party Integration** | 8.1 (192 reviews) ✓ Verified | 9.0 (157 reviews) | 
| **BI Tools Integration** | 7.9 (146 reviews) ✓ Verified | 8.6 (124 reviews) | 

#### Security

| Feature | SPS Commerce Fulfillment EDI | eZCom Software EDI | 
|---|---|---|
| **Communication Protocols** | 8.7 (157 reviews) ✓ Verified | 9.3 (141 reviews) | 
| **EDI Standards** | 8.8 (181 reviews) ✓ Verified | 9.4 (168 reviews) | 

#### Support

| Feature | SPS Commerce Fulfillment EDI | eZCom Software EDI | 
|---|---|---|
| **EDI Testing** | 8.5 (183 reviews) ✓ Verified | 9.4 (169 reviews) | 

---
## Categories
**Shared Categories (2):** [Electronic Data Interchange (EDI) Software](https://www.g2.com/categories/electronic-data-interchange-edi), [Integration Brokerage  Software](https://www.g2.com/categories/integration-brokerage)




---
## Reviewer Demographics

### By Company Size

| Segment | SPS Commerce Fulfillment EDI | eZCom Software EDI | 
|---|---|---|
| **Small-Business** | 67.4% | 82.3% | 
| **Mid-Market** | 30.4% | 16.5% | 
| **Enterprise** | 2.3% | 1.2% | 

### By Industry

#### SPS Commerce Fulfillment EDI

- **Consumer Goods:** 15.1%
- **Wholesale:** 10.4%
- **Retail:** 10.4%
- **Food & Beverages:** 9.0%
- **Manufacturing:** 6.9%
- **Food Production:** 6.9%
- **Apparel & Fashion:** 5.2%
- **Automotive:** 3.0%
- **Sporting Goods:** 2.6%
- **Health, Wellness and Fitness:** 2.3%
- **Other:** 28.1%

#### eZCom Software EDI

- **Wholesale:** 19.0%
- **Consumer Goods:** 17.0%
- **Apparel & Fashion:** 15.4%
- **Retail:** 10.9%
- **Manufacturing:** 4.5%
- **Cosmetics:** 4.5%
- **Food & Beverages:** 3.6%
- **Food Production:** 2.8%
- **Health, Wellness and Fitness:** 2.8%
- **Consumer Electronics:** 1.6%
- **Other:** 17.8%

---
## Alternatives

### Alternatives to SPS Commerce Fulfillment EDI

- [Cleo Integration Cloud](https://www.g2.com/products/cleo-integration-cloud/reviews) — 4.4/5 stars (575 reviews)
- [TrueCommerce EDI](https://www.g2.com/products/truecommerce-edi/reviews) — 4.4/5 stars (438 reviews)
- [MuleSoft Anypoint Platform](https://www.g2.com/products/mulesoft-anypoint-platform/reviews) — 4.5/5 stars (764 reviews)
- [Boomi](https://www.g2.com/products/boomi/reviews) — 4.4/5 stars (506 reviews)
- [Logicbroker](https://www.g2.com/products/logicbroker/reviews) — 4.0/5 stars (30 reviews)
- [Jitterbit](https://www.g2.com/products/jitterbit/reviews) — 4.5/5 stars (611 reviews)
- [Orderful EDI](https://www.g2.com/products/orderful-edi/reviews) — 4.7/5 stars (115 reviews)
- [Celigo](https://www.g2.com/products/celigo/reviews) — 4.6/5 stars (1052 reviews)
- [SAP Integration Suite](https://www.g2.com/products/sap-integration-suite/reviews) — 4.3/5 stars (339 reviews)
- [IBM Sterling B2B Integration SaaS](https://www.g2.com/products/ibm-sterling-b2b-integration-saas/reviews) — 4.5/5 stars (52 reviews)

### Alternatives to eZCom Software EDI

- [TrueCommerce EDI](https://www.g2.com/products/truecommerce-edi/reviews) — 4.4/5 stars (438 reviews)
- [Cleo Integration Cloud](https://www.g2.com/products/cleo-integration-cloud/reviews) — 4.4/5 stars (575 reviews)
- [MuleSoft Anypoint Platform](https://www.g2.com/products/mulesoft-anypoint-platform/reviews) — 4.5/5 stars (764 reviews)
- [Jitterbit](https://www.g2.com/products/jitterbit/reviews) — 4.5/5 stars (611 reviews)
- [Boomi](https://www.g2.com/products/boomi/reviews) — 4.4/5 stars (506 reviews)
- [Celigo](https://www.g2.com/products/celigo/reviews) — 4.6/5 stars (1052 reviews)
- [SAP Integration Suite](https://www.g2.com/products/sap-integration-suite/reviews) — 4.3/5 stars (339 reviews)
- [AWS Transfer Family](https://www.g2.com/products/aws-transfer-family/reviews) — 4.3/5 stars (210 reviews)
- [Orderful EDI](https://www.g2.com/products/orderful-edi/reviews) — 4.7/5 stars (115 reviews)
- [Crisp Data Platform](https://www.g2.com/products/crisp-data-platform/reviews) — 4.4/5 stars (152 reviews)

---
## Top Discussions

### SPS Commerce Fulfillment EDI

- Title: [What is SPS Commerce Fulfillment EDI used for?](https://www.g2.com/discussions/what-is-sps-commerce-fulfillment-edi-used-for) — 1 comment *(includes official response)*
  > **Top comment:** "SPS Commerce Fulfillment EDI is your tool for seamlessly optimizing communication throughout your supply chain with automated, easy document exchange...."
- Title: [Do you plan on communicating new updates on the platform to your customers?](https://www.g2.com/discussions/30207-do-you-plan-on-communicating-new-updates-on-the-platform-to-your-customers) — 1 comment
  > **Top comment:** "Hi Juan, Thank you for your feedback. Updates to Fulfillment are posted when new features are released. If you have questions, you can always reach out to..."
- Title: [When will you implement bulk uploading for tracking and invoice numbers? It is URGENT!](https://www.g2.com/discussions/23987-when-will-you-implement-bulk-uploading-for-tracking-and-invoice-numbers-it-is-urgent) — 1 comment, 1 upvote
  > **Top comment:** "Lana,

I would also love if they would implement bulk upload for tracking. However, I've improved my workflow from what you're describing by selecting..."
- Title: [What is the best way for us to respond to error codes when the problem may seem unclear? q](https://www.g2.com/discussions/14541-what-is-the-best-way-for-us-to-respond-to-error-codes-when-the-problem-may-seem-unclear-q) — 1 comment, 1 upvote
  > **Top comment:** "I have found the EDI viewer tool here https://ediviewer.ediacademy.com/Home/Upload to be invaluable. It's free to use (just have to create an..."
- Title: [Why do companies still use this?](https://www.g2.com/discussions/14447-why-do-companies-still-use-this) — 1 comment, 1 upvote
  > **Top comment:** "Comment deleted by user."

### eZCom Software EDI

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/sps-commerce-fulfillment-edi-vs-ezcom-software-edi)