eZCom Software EDI Reviews & Product Details

eZCom’s Lingo is a comprehensive, web-based Electronic Data Interchange (EDI) solution designed to assist suppliers and brands in efficiently processing retail orders across various fulfillment channels while adhering to retailer compliance requirements. This platform is tailored for businesses seeking to streamline their operations and enhance their order fulfillment processes, making it an essential tool for suppliers aiming to thrive in a competitive marketplace. The primary audience for Lingo includes suppliers, manufacturers, and brands that require a robust EDI solution to effectively manage their retail orders. The platform offers flexible usage options, functioning either as a standalone web application or integrating seamlessly with existing back-end systems such as ERP, accounting, warehouse management systems (WMS), and inventory management tools. This adaptability allows businesses to select the setup that best aligns with their operational needs, ensuring a smooth workflow without disrupting current processes. One of the key features of Lingo is its automation capabilities, particularly in generating labels and packing slips for direct-to-consumer orders. This functionality significantly reduces the time and effort associated with manual data entry. Additionally, Lingo establishes direct connections with major shipping providers and Amazon, streamlining the shipping process and eliminating the need for suppliers to navigate multiple portals. This integration is especially advantageous for Fulfilled by Merchant (FBM) suppliers, as it enhances efficiency through bulk automation of label creation for single-item orders. Lingo also emphasizes security and efficiency by enabling secure sharing of essential shipping details with third-party logistics (3PL) partners while protecting confidential financial information. The platform's document processing capabilities include file downloads for 850/PO and 810/Invoice, as well as uploads for 856/Advance Ship Notice and 810/Invoice generated externally. With features such as purchase order and invoice item reporting, batch processing of documents, and automatic invoice creation upon receiving the 856/ASN, Lingo provides users with a comprehensive suite of tools for effective data management and analysis. Furthermore, Lingo incorporates multi-level rules validation for outgoing documents, ensuring that all essential data required by trading partners is included before sending. This feature minimizes the risk of errors and enhances compliance with retailer requirements. With 15-pack methods available for creating the 856/ASN, Lingo offers flexibility and precision in shipment documentation, making it a valuable asset for suppliers looking to optimize their EDI processes and improve overall operational efficiency.

Seller

eZCom Software Inc.

Discussions

eZCom Software EDI Community

Languages Supported

English

Solution Type

Best-of-Breed

Overview by

Customer Service

Used by QuickBooks Workforce and 2 others

Beta

Pricing

Pricing provided by eZCom Software EDI.

Basic

$75.00

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eZCom Software EDI Integrations

(17)

Verified by eZCom Software EDI

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Eric B.

Data Analytics Manager

Manufacturing

Mid-Market (51-1000 emp.)

2/24/2026

"Customer-Focused, Responsive, and Reliable Long-Term Partner"

5/5

What do you like best about eZCom Software EDI?

eZCom is customer‑focused, responsive, and reliable - truly a long‑term partner you can count on. Their team is attentive, easy to work with, and consistently delivers strong support. Review collected by and hosted on G2.com.

What do you dislike about eZCom Software EDI?

Because the team is smaller, there can occasionally be delays when troubleshooting more complex issues. However, they remain communicative throughout the process. Review collected by and hosted on G2.com.

What problems is eZCom Software EDI solving and how is that benefiting you?

eZCom supported our post‑acquisition migration to our company’s primary EDI platform, ensuring a smooth transition with minimal disruption. They also provided a new contract allowing continued access to historical data, which has been essential for reporting, auditing, and operational continuity. Review collected by and hosted on G2.com.

Response from Customer Service of eZCom Software EDI

Hello Eric, thank you for the thoughtful review and for recognizing our team’s responsiveness and reliability as we truly value the partnership.

We’re glad we could support your post-acquisition migration and preserve access to historical data for reporting and audit continuity.

We also appreciate the candid feedback. Some complex issues require coordination with trading partners, 3PLs, and other external parties whose timelines aren’t fully within our control. Even so, we remain committed to clear communication and driving resolutions as quickly as possible.

Thank you again for your trust in eZCom.

Joy G.

Logistics + Inventory Coordinator

Small-Business (50 or fewer emp.)

Originally submitted 10/6/2022

"A Very Satisfied Customer"

5/5

What do you like best about eZCom Software EDI?

I like the simplicity of the website. It's straightforward, which makes it easy to use and even easier to train new employees. The customer service is EXCELLENT. Review collected by and hosted on G2.com.

What do you dislike about eZCom Software EDI?

There is absolutely nothing that I dislike. Review collected by and hosted on G2.com.

Response from Customer Service of eZCom Software EDI

Hello Joy and thank you so much for your positive review. We are proud of our Customer Support team and greatly appreciate you recognizing their efforts. Thanks for the opportunity to partner with you and your business.

Isaac E.

Director of E-commerce

Mid-Market (51-1000 emp.)

Originally submitted 2/7/2023

"Great Software, Highly recommend"

5/5

What do you like best about eZCom Software EDI?

I recently started using eZCom Software EDI for my business and I couldn't be happier with the results. The software is user-friendly, intuitive, and streamlines my EDI process immensely. The customer support team is also top-notch, quickly addressing any questions or concerns I have. Overall, eZCom Software EDI has made my life easier and I highly recommend it to anyone in need of a reliable EDI solution. Review collected by and hosted on G2.com.

What do you dislike about eZCom Software EDI?

The user interface can be improved with a more attractive design, although there have been some technical glitches with the software. Nevertheless, the customer support team has always been prompt in fixing any problems. Review collected by and hosted on G2.com.

What problems is eZCom Software EDI solving and how is that benefiting you?

eZCom Software EDI changes the way my business exchanges documents. With a streamlined exchange of invoices, purchase orders, and shipping notifications, our software enhances efficiency, and accuracy, and minimizes errors and delays in supply chain operations, elevating overall organizational performance. Review collected by and hosted on G2.com.

Response from Customer Service of eZCom Software EDI

Isaac, thank you for taking the time to share your experience with eZCom! We are thrilled to hear that our product exceeded your expectations and that our customer support team was able to help when needed.

We're glad to hear that our software is streamlining your EDI process and helping to keep your business running smoothly. It's also great feedback that you feel the user interface could be improved; we value constructive input from our customers as it helps us plan updates and new features.

Tyler H.

CFO

Small-Business (50 or fewer emp.)

Originally submitted 11/1/2022

"Cost-Effective and User-Friendly EDI Solution"

5/5

What do you like best about eZCom Software EDI?

I like that eZCom Software EDI is less expensive and easier to use than all of the competitors, especially SPS Commerce. I appreciate the fairly simple interface, which is easy to navigate. The support team is always quick to answer, and the initial setup was fairly easy over the phone. Review collected by and hosted on G2.com.

What do you dislike about eZCom Software EDI?

Nothing Review collected by and hosted on G2.com.

Response from Customer Service of eZCom Software EDI

Thank you for sharing your positive experience with EZCom! We are thrilled to hear that our responsive customer service and straightforward approach have been beneficial for your business. We understand that learning new software can be challenging, and we appreciate your patience as you familiarize yourself with our platform.

It's great to hear that Michael has been providing you with timely assistance during the setup process with CommerceHub. We aim to make EDI integration as smooth as possible for our customers. If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help!

Liz A.

12/17/2025

"Effortless EDI Management with Stellar Support"

5/5

What do you like best about eZCom Software EDI?

I like that eZCom Software EDI is easy to use, making it straightforward to process from receiving to invoicing the orders. I also appreciate how easy it is to add new trading partners and the very quick response time from customer service. The customer service team is incredibly helpful and always available to walk you through the process if you have questions, even when trading partners have different confusing rules. The initial setup of eZCom Software EDI was very easy, which I found to be a great advantage. Review collected by and hosted on G2.com.

What do you dislike about eZCom Software EDI?

So far there isn't anything I dislike. Review collected by and hosted on G2.com.

Response from Customer Service of eZCom Software EDI

Thank you for the great review and for sharing your experience with eZCom Software.

We’re happy to hear that our platform has made it easy to manage orders from receipt through invoicing, and that adding new trading partners has been a smooth process. We also appreciate your kind words about our customer service team as supporting our customers through complex trading partner requirements is a top priority for us.

It’s great to know that consolidating all of your purchase orders into one platform has helped simplify your workflows. Thank you for your partnership and we look forward to continuing to support your success.

We value our partnership and your business. Our US based Customer Service team is available M-F from 8:30AM - 8PM ET to take your calls. We love speaking with our customers.

Bob H.

President

Small-Business (50 or fewer emp.)

Originally submitted 11/7/2022

"Easy EDI Implemention"

5/5

What do you like best about eZCom Software EDI?

The interface is easy to use, and new connections are implemented promptly with excellent communication throughout the process. They provide several communication platforms, making it convenient to stay in touch. Whenever I request a new connection, every aspect of the implementation is managed smoothly and efficiently. Review collected by and hosted on G2.com.

What do you dislike about eZCom Software EDI?

At this point in time I have nothing negative in my experience in setting up new connections and when we have a problem in our day to day operations. Extremely helpful. Review collected by and hosted on G2.com.

Response from Customer Service of eZCom Software EDI

Thank you for sharing your positive experience with eZCom Software EDI! We're thrilled to hear that you find our interface easy to use and appreciate our timely implementation and communication. We're dedicated to providing excellent customer service and are glad to hear that it has been helpful for you.

If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We're here to help ensure your EDI connections run smoothly and efficiently. Thank you for choosing eZCom Software EDI!

CRAIG H.

Vice President of Operations

Small-Business (50 or fewer emp.)

2/6/2026

"I always have a great Experience with Ezcom."

5/5

What do you like best about eZCom Software EDI?

I really love the fact that there is a phone service that real people work from. Review collected by and hosted on G2.com.

What do you dislike about eZCom Software EDI?

I really do not have any dislikes with anything about Ezcom. Review collected by and hosted on G2.com.

Response from Customer Service of eZCom Software EDI

Hello Craig,

Thank you for the kind words and for taking the time to share your experience! And thank you for rating us 5 Stars!

We’re especially glad to hear that having real people available by phone makes a difference. Providing personal support is something we’re very proud of.

It’s also great to know our team’s commitment to continuous improvement and customizations is helping support your business. We truly appreciate your partnership and your trust in us.

Verified User in Manufacturing

Mid-Market (51-1000 emp.)

5/19/2026

"User-Friendly Experience with Quick, Responsive Customer Service"

5/5

What do you like best about eZCom Software EDI?

user friendly and quick responsiveness from customer service team Review collected by and hosted on G2.com.

What do you dislike about eZCom Software EDI?

in the past invoicing through EDI was a bit challenging Review collected by and hosted on G2.com.

Response from Customer Service of eZCom Software EDI

Thank you for your review and for being an eZCom customer!

We're thrilled to hear that you find our platform user-friendly and that our team has provided responsive support. Delivering exceptional customer service is one of our top priorities.

We also appreciate your feedback regarding invoicing and have worked to improve that experience over time. Most importantly, we're glad eZCom helps you meet your customers' EDI requirements and keep them happy.

Thank you for your partnership and trust in eZCom!

Verified User in Wholesale

Small-Business (50 or fewer emp.)

11/11/2025

"Sales Director"

5/5

What do you like best about eZCom Software EDI?

Our company designs and produces handmade glass ornaments in Poland. We have been working with eZCom Lingo for over 10 years to process our EDI orders from our large retailers. They have proven we can process and ship EDI orders to the retailer’s warehouses, stores and process EDI dropship ship orders quickly and accurately with less man hours. We have always been very happy with their platform, ease of use and Customer Support. Customer Support is easy to contact and works with you to solve each issue or help you with any of the steps in processing EDI Orders from retailers. We process a lot of Seasonal Dropship Orders with major retailers. Working with these orders in Lingo is easy and straightforward to process one or many orders at a time. We can acknowledge, print packing slips, shipping labels and invoice one order at a time or process all orders each day in bulk for each retailer. Then the best part is using Integrator Software to upload these invoices directly to QuickBooks to cut out all manual entry of orders into QuickBooks. Using this process in Lingo is accurate, saves us much time and allows us to handle a larger volume of our dropship retailers orders each day. We can download new dropship orders each day, send the new orders with a packing slip and shipping label to shipping, pull the items sold and ship the orders and invoice the client all in the same business day. This process allows us to handle a larger volume of retailer’s orders each day and that translates to more billing per day using eZCom Lingo

This year we switched from one dropship vendor that used SPS for their Dropship Orders last year to eZCom Lingo. The EDI process that SPS uses is not set up to handle the volume of dropship orders that the retailer was sending. Last year we were behind more than week with orders, and we could not import, process, ship and invoice all orders processed each day. Last year’s manual process was just too slow with too many steps to complete, ship and invoice each order. This year is a completely different story with eZCom Lingo. We can handle more sales order volume this year with less stress and headaches. It was an easy decision to team up again with eZCom for our EDI needs with the retailers we work with.

Richard T Review collected by and hosted on G2.com.

What do you dislike about eZCom Software EDI?

I do not have any dislikes to comment about. Review collected by and hosted on G2.com.

What problems is eZCom Software EDI solving and how is that benefiting you?

EDI orders integrated into QuickBooks without manual entry of orders

Richard T Review collected by and hosted on G2.com.

Response from Customer Service of eZCom Software EDI

Richard, thank you for your incredibly thoughtful review and for trusting eZCom Lingo for more than a decade. We’re grateful for the partnership and truly appreciate the insight you shared into how Lingo supports your high-volume seasonal and dropship operations.

It’s wonderful to hear that our platform, Customer Support team, and QuickBooks Integrator continue to streamline your workflow — reducing manual entry, saving valuable time, and helping your team process orders quickly and accurately. We’re especially glad that this year’s dropship season has been smoother and more efficient, and that Lingo has enabled you to handle higher order volumes with less stress.

Thank you again for your loyalty and for taking the time to share your experience on G2. We’re proud to support your business and look forward to many more years of partnership

Khozema T.

Operations and Service Manager

Small-Business (50 or fewer emp.)

9/24/2025

"Services of eZCom ..."

4.5/5

What do you like best about eZCom Software EDI?

Their application is quite comprehensive and supports many popular vendors. Lingo serves as a one-stop solution for multiple vendors that require EDI connectivity. Review collected by and hosted on G2.com.

What do you dislike about eZCom Software EDI?

Their support is generally very prompt. During working hours, they respond almost immediately, and the support staff is knowledgeable, helping you resolve your issues quickly. Review collected by and hosted on G2.com.

What problems is eZCom Software EDI solving and how is that benefiting you?

eZCom provides a single platform for EDI exchanges with major retailers such as Target, BestBuy, and many others. While the initial setup can be somewhat complex because of the wide range of options within the application, their support team is very capable and guides you through the integration process. Review collected by and hosted on G2.com.

Response from Customer Service of eZCom Software EDI

We're glad to hear that you find our application comprehensive and supportive of many popular vendors. Our goal is to provide a one-stop solution for multiple vendors requiring EDI connectivity.