--- title: Everbridge 360 (Critical Event Management) Reviews meta_title: 'Everbridge 360 (Critical Event Management) Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 348 reviews by the users' company size, role or industry to find out how Everbridge 360 (Critical Event Management) works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 348 scale: '5' date_modified: '2026-07-28' parent_category: name: Public Safety url: https://www.g2.com/categories/public-safety --- # Everbridge 360 (Critical Event Management) Reviews **Vendor:** Everbridge **Category:** [Critical Event Management (CEM) Platforms Software](https://www.g2.com/categories/critical-event-management-cem-platforms) **Average Rating:** 4.5/5.0 **Total Reviews:** 348 ## About Everbridge 360 (Critical Event Management) Every day, critical events impact people, productivity and revenue by causing production slowdowns, threatening life safety, delaying responses to time-sensitive issues, and much more. Organizations need to be prepared to deal with these events in a high velocity way with both speed and direction. Everbridge delivers a business resilience advantage with Everbridge 360 (Critical Event Management), protecting organizations from the impact of critical events. By combining purpose-built AI, decision-ready risk intelligence, and full lifecycle automation, only Everbridge helps organizations know earlier, respond faster, and improve continuously amidst the increasing frequency and volume of critical events. The leading organizations rely on Everbridge to keep their people safe and organizations running. - Secure, reliable & scalable platform trusted by 6,500+ customers - Send consistent and error-free messages quickly - Communicate and respond more quickly to disruptive events - Automate and tailor response activities to meet your needs Companies Trust Everbridge to Deliver High Availability, Scalability, Resiliency, and Security: 9 of the 10 Top U.S. Investment Banks 6 of the 10 Largest Global Automakers 4 of the 4 Largest Global Consulting Firms 8 of the 9 Largest Health Systems 8 of the 10 Largest U.S. Cities 47 of the 50 Busiest North American Airports ## Everbridge 360 (Critical Event Management) Pros & Cons **What users like:** - Users highlighted the **ease of use** of Everbridge 360, appreciating its straightforward setup and user-friendly interface. (111 reviews) - Users appreciate the **simultaneous alerts** feature of Everbridge 360, enhancing efficiency through a unified dashboard for notifications. (61 reviews) - Users appreciate the **targeted notifications** and **ease of use** , streamlining incident management effectively with Everbridge 360. (57 reviews) - Users value the **robust communication capabilities** of Everbridge 360, ensuring quick and effective messaging during critical events. (51 reviews) - Users value the **simultaneous alerts** from Everbridge 360, enhancing communication and response efficiency during critical events. (50 reviews) - Users value the **ease of communication** with Everbridge 360, facilitating timely alerts during emergencies and enhancing safety. (39 reviews) - Reliability (39 reviews) - Users highlight the **user-friendly interface** of Everbridge 360, enhancing real-time communication and effective risk management. (39 reviews) - Communication Efficiency (38 reviews) - Group Communication (35 reviews) **What users dislike:** - Users face **complexity challenges** with Everbridge 360, requiring significant effort for effective usage and management. (38 reviews) - Users find the **inefficiency** of Everbridge 360's initial setup and complex governance challenging in dynamic environments. (31 reviews) - Users find the **inherent complexity** of Everbridge 360 challenging, affecting setup efficiency and response time in urgent situations. (19 reviews) - Users experience **limited functionality** with Everbridge 360, facing issues with notifications, reporting, and mapping features. (19 reviews) - Users experience **integration issues** with Everbridge 360, complicating the use of its various modules and third-party apps. (18 reviews) - Notification Issues (18 reviews) - Difficult Setup (16 reviews) - Users find the product **expensive** compared to similar software, with many features requiring additional payment. (14 reviews) - Limited Customization (13 reviews) - Difficult Learning (12 reviews) ## Everbridge 360 (Critical Event Management) Discussions - [What is everbridge used for?](https://www.g2.com/discussions/what-is-everbridge-used-for) - 1 comment - [What is the purpose of mass notification system?](https://www.g2.com/discussions/what-is-the-purpose-of-mass-notification-system) - 2 comments - [View Everbridge 360 (Critical Event Management) pricing details and edition comparison](https://www.g2.com/products/everbridge-360-critical-event-management/reviews?page=9§ion=pricing&secure%5Bexpires_at%5D=2026-07-28+12%3A04%3A37+-0500&secure%5Bsession_id%5D=8ceee1ac-cfe8-4275-b764-8e4c84a50394&secure%5Btoken%5D=18de9f018a26cfbd4a884272888912f692255fa84e7799762de2e858369384c4&format=llm_user) ## Everbridge 360 (Critical Event Management) Integrations - [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) - [Alert Cascade](https://www.g2.com/products/alert-cascade/reviews) - [Alertus Unified Mass Notification System](https://www.g2.com/products/alertus-unified-mass-notification-system/reviews) - [Computer Aided Dispatch](https://www.g2.com/products/computer-aided-dispatch/reviews) - [Contlo Al](https://www.g2.com/products/contlo-al/reviews) - [Dataminr](https://www.g2.com/products/dataminr/reviews) - [Genetec](https://www.g2.com/products/genetec-genetec/reviews) - [Google Cloud Storage](https://www.g2.com/products/google-cloud-storage/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [myCWT](https://www.g2.com/products/mycwt/reviews) - [Okta](https://www.g2.com/products/okta/reviews) - [Ontic](https://www.g2.com/products/ontic/reviews) - [Oracle Database](https://www.g2.com/products/oracle-database/reviews) - [PagerDuty](https://www.g2.com/products/pagerduty/reviews) - [SAP Concur](https://www.g2.com/products/sap-concur/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Splunk Enterprise](https://www.g2.com/products/splunk-enterprise/reviews) - [Twilio](https://www.g2.com/products/twilio/reviews) - [Workday HCM](https://www.g2.com/products/workday-hcm/reviews) - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) ## Everbridge 360 (Critical Event Management) Features **Collaboration** - Modules - Scheduling - Reporting **Emergency Response** - Computer Aided Dispatch - Geospatial Mapping - Collaborative Response **Safety** - Drills **Surveying & Feedback** - Form Creation - Sentiment Analysis - Data Visualization - Idea Submissions **Threat Identification** - Proactive Listening - External Data Mining - POI Profiles - Threat Reporting **Planning** - Program Management - Resource Modelling - Recovery Plans - Templates **Emergency Planning** - Scenario Planning - Automated Workflows - Auditing & Compliance **Prevention & Preparation** - Scenario Planning - Document Database - Equipment Management - Threat Monitoring **Operational Risk Management** - Operational Risk Methodology - Operational Risk Classification - Operational Risk Identification **Communication** - Security - Health Care Messages - Alarms - Messaging - Telephone - Notifications **Data Management** - Patient Care Report / Clinical Documentation - Performance Reporting **Communications** - Multichannel Sync - Video Broadcasting - Website Design **Threat Assessment** - Graphical and Link Analysis - Threat Scoring **Execution** - Crisis Management - Emergency Notifications - Workflows **Emergency Management** - Mass Alerts and Notifications - Threat Monitoring - Geolocation - Integrated Response - Crisis Communication - Post-Event Analysis **Response** - Mass Alerts and Notifications - Geolocation - Automated Workflows - Incident Dashboard - Third-Party Data Mining - Collaboration Tools **Business Resilience** - Business Continuity - Compliance Management **Patient Management** - Staff Scheduling - Patient Retention - CDI (Clinical Document Improvement) **Business Operations** - Billing - Employee Management **Audit and Inspections** - Templates - Workflows **Administration** - Payment Processing - Reporting - Dashboards **Threat Monitoring** - Threat Alerts - Continuous Monitoring - Investigation Management **Analytics** - Business Impact Analysis - Plan Reporting - Recovery KPIs **Recovery** - Auditing & Compliance - Incident Mapping - Post-Event Analysis - Cost Management - Document Sharing **Operations** - Correspondance Variety - Data Sharing - Cross Platform Support - Routing - Health Care IT Integration - Analytics and Reporting - Messaging Security **Training** - Content - Best Practices **Platform** - Reporting and Analytics - Connections and Integrations - Collaboration Tools **Integration** - Integrated Risk Management - Disaster Recovery - EMNS **Generative AI** - AI Tasks **Reporting** - Root Cause Analysis **Generative AI** - AI Text Generation **Artificial Intelligence** - Heat maps - NLP Insights - Internet of Things (IoT) - Video analysis - Predictive - Monitoring **Agentic AI - Business Continuity Management** - Multi-step Planning - Adaptive Learning **Generative AI- Business Continuity Management** - Automated Plan Generation - AI-Generated Post-Incident Reports and Summaries **Agentic AI - Operational Risk Management** - Proactive Assistance ## Top Everbridge 360 (Critical Event Management) Alternatives - [AlertMedia](https://www.g2.com/products/alertmedia/reviews) - 4.7/5.0 (564 reviews) - [Regroup Mass Notification](https://www.g2.com/products/regroup-mass-notification/reviews) - 4.7/5.0 (96 reviews) - [Text-Em-All](https://www.g2.com/products/text-em-all/reviews) - 4.8/5.0 (815 reviews)