# ESILaw Reviews **Vendor:** ESI Software **Category:** [Legal Billing Software](https://www.g2.com/categories/legal-billing-software) **Average Rating:** 3.1/5.0 **Total Reviews:** 10 ## About ESILaw ESILAW is an easy-to-use, all-in-one solution that will help reduce your workload, maximize your productivity, and improve your bottom line. ## ESILaw Pros & Cons **What users like:** - Users appreciate the **comprehensive solutions** of ESILaw, finding it easy to use and learn for their firm. (1 reviews) - Users find ESILaw to be **simple to use and learn** , making it an excellent all-in-one product for firms. (1 reviews) - Users appreciate the **ease of learning** with ESILaw, finding it simple and intuitive to use. (1 reviews) **What users dislike:** - Users note that while ESILaw is mostly worth the price, it requires **difficult training** to become proficient. (1 reviews) - Users find ESILaw to be **expensive** , though many believe its value justifies the cost over time. (1 reviews) - Users find the **learning curve steep** , requiring time to adapt to the features and functions of ESILaw. (1 reviews) ## ESILaw Reviews ### 1. Good product to use **Rating:** 4.0/5.0 stars **Reviewed by:** Ginna G. | Associate Director, Small-Business (50 or fewer emp.) **Reviewed Date:** October 10, 2024 **What do you like best about ESILaw?** All in one product for the firm It's easy to use and learn **What do you dislike about ESILaw?** Maybe the price but mostly worth it. It does take a little to get used to **What problems is ESILaw solving and how is that benefiting you?** Managing cases and client contact ### 2. Esilaw: Making Billing Fun Again **Rating:** 3.5/5.0 stars **Reviewed by:** Brett S. | Corporate Paralegal, Mid-Market (51-1000 emp.) **Reviewed Date:** May 05, 2022 **What do you like best about ESILaw?** Esilaw does a great job of generating accounts for general and specific legal matters, as well as being a great client management technology. It is quite easy to see all of the relevant aspects of a client and their matters, simply with a few clicks. **What do you dislike about ESILaw?** Over all the tech is quite easy to use, but it also comes with a higher price. Secondly, there are times when generating bills can have some issues, but for the most part things go well. **What problems is ESILaw solving and how is that benefiting you?** In using Esilaw, I have come to realize how important it is to keep other programs talking to one another. Esilaw is the best place to be a core program where we keep all of our client information and billing info, and then use that as a springboard to create other client subfolders for various matters etc. ### 3. Esilaw IS NOT Easy **Rating:** 1.5/5.0 stars **Reviewed by:** Micheyl R. | Bookkeeper, Small-Business (50 or fewer emp.) **Reviewed Date:** July 19, 2022 **What do you like best about ESILaw?** I like the outline of the reports, especially the client ledgers. The reports are accessible to understand and read. I like the efficiency of closing files. You can keep adding close files to your list, and then you have the option of printing it all at the end. **What do you dislike about ESILaw?** It's not user-friendly. It's very confusing. It's really hard to reverse or correct mistakes. They don't value longtime customers. We dislike them so much us and other law firms around us switched to a totally different program. **What problems is ESILaw solving and how is that benefiting you?** Problem-solving is so hard. You have to think hard about how to fix a problem. When you call in... their staff is not friendly. I hate that there is no live chat and I hate calling in. ### 4. More assistant friendly than Cosmolex **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** May 13, 2022 **What do you like best about ESILaw?** Can see everything for a client in one place and can make edits there, too without searching 3 other places and changing several filters and waiting for the data to load. Finding things is fairly intuitive because the headings make sense. The autofills for repeat functions help with repetitive assistant tasks. Printing the same reports for multiple banks is easy. You can print client reminders, within ranges, so you don't have to print all or none ie can print all that are more than 30 days overdue and there are multiple sorts that make for easier distribution. Could select a list of bills to pay and process cheques all at once, instead of one at a time. **What do you dislike about ESILaw?** Contacts is a bit cumbersome to use - now that we've used an easier one, I see the benefits of an easy to use contact list. The pre-bill system sometimes caused confusion, yet should have helped and did for draft bills. I understood from the lawyers that the time keeping function wasn't as useful as it should have been. And it seemed harder for the lawyers to look up the kinds of reports they wanted themselves. And it was harder to share information with the accountant. **Recommendations to others considering ESILaw:** Depends who you are getting the software for, that is who will use it - the assistants will appreciate Esilaw more than Cosmolex. The lawyers probably would prefer Cosmolex. **What problems is ESILaw solving and how is that benefiting you?** Streamlined processes for the assistants, especially in the accounting/bookkeeping areas. All the individual tasks took less time in Esilaw. And could often be done "in bulk" rather than one at a time. ### 5. Helpful management of files **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Legal Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 17, 2022 **What do you like best about ESILaw?** The upsides of using esilaw is it is easy to use **What do you dislike about ESILaw?** My dislike with Esilaw is that It is expensive **Recommendations to others considering ESILaw:** It is helpful for the majority of your information to be in one place. **What problems is ESILaw solving and how is that benefiting you?** they are helping us with custom templates for billing purposes. More training in coding would be beneficial ### 6. not good customer support, Jumped the prices to double without letting you know. **Rating:** 0.5/5.0 stars **Reviewed by:** Amir S. | IT Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** November 22, 2021 **What do you like best about ESILaw?** On-Prem Installation is good to have and pretty solid and constant in making backup **What do you dislike about ESILaw?** there is too much to explain: Client installation is difficult and Crystal report installation is not working sometimes, They don't give you your date if you plan to switch to another software. customer service is awful and ETA is 6 days. it's really hard to edit their billing templates. **What problems is ESILaw solving and how is that benefiting you?** billing the client, managing the financial of the firm. ### 7. Easy and Organized **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** July 13, 2018 **What do you like best about ESILaw?** It is very used friendly and easy to use to view a client's financial account (i.e. deposits, bills, disbursements, transfers to capital accounts etc.) **What do you dislike about ESILaw?** The search function can be frustrating as sometimes I will click to enter a client number and instead of letting me input the number it pulls up the list of every client and I have to scroll through to find the person which takes longer. **What problems is ESILaw solving and how is that benefiting you?** Making it easy to access account information for lawyers when submitting the bills to the accountants. ### 8. Quick and Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Rebecca S. | Legal Assistant, Law Practice, Small-Business (50 or fewer emp.) **Reviewed Date:** August 01, 2018 **What do you like best about ESILaw?** The ease of entering data and the inquiry feature **What do you dislike about ESILaw?** The layout of the menu, Sometimes one can "get lost" in ti **What problems is ESILaw solving and how is that benefiting you?** Makes bookkeeping so simple and easy ### 9. Well rounded softwares other a few glitches **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 07, 2018 **What do you like best about ESILaw?** The software is very easy to learn and use. The software also has alot of uses. **What do you dislike about ESILaw?** The software is glitchy and tends to crash. **Recommendations to others considering ESILaw:** Would recommend. It has some glitches but the support from the Esilaw team always foxes any issues. **What problems is ESILaw solving and how is that benefiting you?** Cheque writing Billing Receipting payment Tracking time Running reports on users to see how much they're billing Checking client account status Running conflict searches Great support from Esilaw ### 10. Best billing software I have ever used **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Legal Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 22, 2018 **What do you like best about ESILaw?** High quality interface with great features and exceptional ease of use compared to the competition. **What do you dislike about ESILaw?** More expensive than competitors' offerings in the marketplace **Recommendations to others considering ESILaw:** Definitely give ESI a close look for your billing needs **What problems is ESILaw solving and how is that benefiting you?** TIme management, billing, timekeeping ## ESILaw Discussions - [What is ESILaw used for?](https://www.g2.com/discussions/what-is-esilaw-used-for) - [View ESILaw pricing details and edition comparison](https://www.g2.com/products/esilaw/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-13+11%3A29%3A29+-0500&secure%5Bsession_id%5D=5c19c2a6-9a98-47bc-943d-2a29b15d273b&secure%5Btoken%5D=971f5f0a8a90c4266aeb6faeea452793240391a1fb4892d8b96e4cb238c2d227&format=llm_user) ## ESILaw Features **Platform Basics** - Reporting - Dashboard - Cloud - Mobility - Contact Management **Agentic AI - Legal Billing** - Cross-system Integration - Decision Making **Content Management** - Document Management - Calendar Integration - Workflow **Time & Billing** - Time Tracking - Payments - Billing **Agentic AI - Legal Practice Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top ESILaw Alternatives - [Clio Manage](https://www.g2.com/products/clio-clio-manage/reviews) - 4.6/5.0 (989 reviews) - [CosmoLex](https://www.g2.com/products/cosmolex/reviews) - 4.2/5.0 (309 reviews) - [TimeSolv](https://www.g2.com/products/timesolv/reviews) - 4.5/5.0 (417 reviews)