Esilaw does a great job of generating accounts for general and specific legal matters, as well as being a great client management technology. It is quite easy to see all of the relevant aspects of a client and their matters, simply with a few clicks. Review collected by and hosted on G2.com.

What do you dislike about ESILaw?

Over all the tech is quite easy to use, but it also comes with a higher price. Secondly, there are times when generating bills can have some issues, but for the most part things go well. Review collected by and hosted on G2.com.

What problems is ESILaw solving and how is that benefiting you?

In using Esilaw, I have come to realize how important it is to keep other programs talking to one another. Esilaw is the best place to be a core program where we keep all of our client information and billing info, and then use that as a springboard to create other client subfolders for various matters etc. Review collected by and hosted on G2.com.

Micheyl R.

Bookkeeper

Small-Business (50 or fewer emp.)

7/19/2022

"Esilaw IS NOT Easy"

1.5/5

What do you like best about ESILaw?

I like the outline of the reports, especially the client ledgers. The reports are accessible to understand and read.

I like the efficiency of closing files. You can keep adding close files to your list, and then you have the option of printing it all at the end. Review collected by and hosted on G2.com.

What do you dislike about ESILaw?

It's not user-friendly. It's very confusing. It's really hard to reverse or correct mistakes. They don't value longtime customers. We dislike them so much us and other law firms around us switched to a totally different program. Review collected by and hosted on G2.com.

Verified User in Law Practice

Small-Business (50 or fewer emp.)

5/13/2022

"More assistant friendly than Cosmolex"

4/5

What do you like best about ESILaw?

Can see everything for a client in one place and can make edits there, too without searching 3 other places and changing several filters and waiting for the data to load. Finding things is fairly intuitive because the headings make sense. The autofills for repeat functions help with repetitive assistant tasks. Printing the same reports for multiple banks is easy. You can print client reminders, within ranges, so you don't have to print all or none ie can print all that are more than 30 days overdue and there are multiple sorts that make for easier distribution. Could select a list of bills to pay and process cheques all at once, instead of one at a time. Review collected by and hosted on G2.com.

What do you dislike about ESILaw?

Contacts is a bit cumbersome to use - now that we've used an easier one, I see the benefits of an easy to use contact list. The pre-bill system sometimes caused confusion, yet should have helped and did for draft bills. I understood from the lawyers that the time keeping function wasn't as useful as it should have been. And it seemed harder for the lawyers to look up the kinds of reports they wanted themselves. And it was harder to share information with the accountant. Review collected by and hosted on G2.com.

Recommendations to others considering ESILaw:

Depends who you are getting the software for, that is who will use it - the assistants will appreciate Esilaw more than Cosmolex. The lawyers probably would prefer Cosmolex. Review collected by and hosted on G2.com.

What problems is ESILaw solving and how is that benefiting you?

Streamlined processes for the assistants, especially in the accounting/bookkeeping areas. All the individual tasks took less time in Esilaw. And could often be done "in bulk" rather than one at a time. Review collected by and hosted on G2.com.

Verified User in Legal Services

Mid-Market (51-1000 emp.)

5/17/2022

"Helpful management of files"

3.5/5

What do you like best about ESILaw?

The upsides of using esilaw is it is easy to use Review collected by and hosted on G2.com.

What do you dislike about ESILaw?

My dislike with Esilaw is that It is expensive Review collected by and hosted on G2.com.

Amir S.

IT Analyst

Small-Business (50 or fewer emp.)

11/22/2021

"not good customer support, Jumped the prices to double without letting you know."

0.5/5

What do you like best about ESILaw?

On-Prem Installation is good to have and pretty solid and constant in making backup Review collected by and hosted on G2.com.

What do you dislike about ESILaw?

there is too much to explain:

Client installation is difficult and Crystal report installation is not working sometimes,

They don't give you your date if you plan to switch to another software.

customer service is awful and ETA is 6 days.

it's really hard to edit their billing templates. Review collected by and hosted on G2.com.

Verified User in Law Practice

Small-Business (50 or fewer emp.)

7/13/2018

Business partner of the seller or seller's competitor, not included in G2 scores.

"Easy and Organized"

5/5

What do you like best about ESILaw?

It is very used friendly and easy to use to view a client's financial account (i.e. deposits, bills, disbursements, transfers to capital accounts etc.) Review collected by and hosted on G2.com.

What do you dislike about ESILaw?

The search function can be frustrating as sometimes I will click to enter a client number and instead of letting me input the number it pulls up the list of every client and I have to scroll through to find the person which takes longer. Review collected by and hosted on G2.com.