# eReleases Reviews **Vendor:** eReleases **Category:** [Press Release Distribution Software](https://www.g2.com/categories/press-release-distribution) **Average Rating:** 4.2/5.0 **Total Reviews:** 14 ## About eReleases eReleases is a premier press release distribution service tailored for small and medium-sized businesses seeking to amplify their media presence. By partnering exclusively with Cision PR Newswire, eReleases ensures that clients' press releases reach a vast network of over 1.7 million journalists, bloggers, and social media influencers. This extensive distribution encompasses 550 news content systems, 3,000 newsrooms, and more than 4,500 major news websites, including prominent outlets like The New York Times, The Wall Street Journal, and ABC News. With over 27 years of experience, eReleases combines personalized editorial support with strategic targeting to maximize the impact of each press release. Key Features and Functionality: - National Newswire Distribution: Clients' press releases are disseminated through PR Newswire, reaching a comprehensive array of media outlets and news websites. - Hyper-Targeting: Utilizing a proprietary database, eReleases connects clients with industry-specific trade magazines, reporters, influencers, and bloggers, ensuring that press releases reach the most relevant audiences. - Subscribing Journalists: Over the years, eReleases has cultivated relationships with journalists, reporters, bloggers, and influencers, enhancing the likelihood of media pickup. - Search Engine Optimization (SEO): Press releases are optimized for major search engines, adhering to best practices to enhance online visibility without resorting to deceptive tactics. - Measured Results: Clients receive detailed reports showcasing traffic, audience engagement, and the extent of press release distribution across numerous online media platforms. Primary Value and Solutions Provided: eReleases addresses the challenge small businesses face in gaining media attention by offering an affordable, efficient, and effective press release distribution service. By ensuring that press releases are not only widely disseminated but also targeted to the appropriate journalists and media outlets, eReleases enhances the potential for media coverage, brand recognition, and increased sales. The combination of extensive distribution networks, personalized editorial support, and strategic targeting empowers businesses to effectively communicate their news and announcements to a broad yet relevant audience. ## eReleases Pros & Cons **What users like:** - Users value the **excellent customer support** of eReleases, appreciating the personal touch in a digital world. (2 reviews) - Users value the **ease of use** of eReleases, praising its simple navigation and excellent customer support accessibility. (2 reviews) - Users value the **exceptional communication** provided by eReleases, highlighting their available support and attention to detail. (1 reviews) - Users value the **exceptional editorial support** from eReleases, noting their dedication to perfecting press releases and accessibility. (1 reviews) - Users value the **human support** from eReleases, appreciating the accessible assistance and thorough proofreading services. (1 reviews) - Simple (1 reviews) - Targeting Options (1 reviews) - User Interface (1 reviews) **What users dislike:** - Users find eReleases **expensive** , though the personalized support helps justify the cost for some. (2 reviews) ## eReleases Reviews ### 1. Outstanding Customer Service and Effortless PR Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Kristen W. | Spokesperson & Teacher, Small-Business (50 or fewer emp.) **Reviewed Date:** January 06, 2026 **What do you like best about eReleases?** I have been using eReleases since 2014—not consistently, but whenever the need arises—and one thing I can always rely on is their excellent customer service. In an era dominated by AI chat bots, I truly appreciate being able to connect with a real person, whether through chat or over the phone. This personal touch, combined with how easy the website is to use, keeps me coming back. While I wish the pricing were more affordable, as most business owners do, especially since it’s becoming increasingly difficult to get your name out there with PR, eReleases remains an effective way to do it. **What do you dislike about eReleases?** I honestly have no complaints other than the pricing. However, you do get to speak with a real person whenever you have a question, and if paying a bit more means I can talk to an actual person instead of a bot, I’m fine with that! **What problems is eReleases solving and how is that benefiting you?** This platform has been helpful in spreading the word about new innovations or the directions we are taking. It makes it easier for me to share updates and keep others informed about our latest developments. ### 2. Smooth order site experience backed by active human support and guidance **Rating:** 5.0/5.0 stars **Reviewed by:** Matt L. | Senior Director of Marketing, Mid-Market (51-1000 emp.) **Reviewed Date:** March 17, 2025 **What do you like best about eReleases?** I have used eReleases several times over the past three years, and my experience has consistently been excellent and valuable. Their website is simple and easy to navigate, but what I appreciate most is the human support available throughout the process. The team is readily accessible via chat, email, and phone, providing assistance as needed to ensure that your targeting is well-suited to your business. They also take the time to proofread your press release for perfection. **What do you dislike about eReleases?** Nothing comes to mind immediately. Perhaps seeing lower prices on multi-release packages. **What problems is eReleases solving and how is that benefiting you?** Access to groups of targeted industry publications, and influencers, domestically and abroad. ### 3. Easy Peasy **Rating:** 5.0/5.0 stars **Reviewed by:** John S. | Co-Founder/Publisher, Small-Business (50 or fewer emp.) **Reviewed Date:** August 09, 2024 **What do you like best about eReleases?** eReleases is super easy to use, reasonably priced (especially when you take advantage of their special offers), and the people are GREAT. They've caught errors I made more than once. **What do you dislike about eReleases?** Nothing. (I tried to type Nothing and leave it at that, but this interface required more characters. Now THAT'S dumb.) **What problems is eReleases solving and how is that benefiting you?** It provides a super easy access point to PR Newswire. ### 4. The Conventional Approach for Electronic Information Control **Rating:** 4.5/5.0 stars **Reviewed by:** Pippo A. | Digital Marketer , Events Services, Small-Business (50 or fewer emp.) **Reviewed Date:** May 20, 2024 **What do you like best about eReleases?** eReleases has made information accessible, and there are systematic implementation plan. The immediate customer help from eReleases brings a suitable development and more customer relations. **What do you dislike about eReleases?** eReleases requires a swift integration, and there are limited third party approach that the tool needs. **What problems is eReleases solving and how is that benefiting you?** eReleases has appropriate way of managing and releasing information, and there are conventional updates from the app. The increase in use of AI, where analytical and business intelligence is well handled by the app. ### 5. Complicates the process of distributing press **Rating:** 0.0/5.0 stars **Reviewed by:** David F. | Customer Service Representative, Government Administration, Small-Business (50 or fewer emp.) **Reviewed Date:** January 26, 2024 **What do you like best about eReleases?** eReleases needs to provide an user friendly platform, for distributing press releases. The interface is not intuitive and difficult to navigate not allowing for uploading and sharing of content. Their customer service is not promptly solving any queries. **What do you dislike about eReleases?** Their poor distribution network does not ensure exposure for press releases. The analytics and monitoring tools does not provide insights into the reach and impact of each release. eReleases provides a distribution network and professional press release services it is somewhat costly for businesses. **What problems is eReleases solving and how is that benefiting you?** Their customer support response time is slow, at times, which lead to frustration when seeking assistance. eReleases does not solve the problem of reaching an audience while not securing media coverage. ### 6. Platforms lack of flexibility **Rating:** 1.5/5.0 stars **Reviewed by:** Ebony B. | Instructional Assistant, Restaurants, Mid-Market (51-1000 emp.) **Reviewed Date:** January 02, 2024 **What do you like best about eReleases?** Their service I currently find displeasing. The input forms for uploading press releases need to be slightly larger to accommodate information overall I have encountered many issues with their service. They have not consistently delivered results for the companies I represent. **What do you dislike about eReleases?** The minor inconvenience Ive noticed is the lack of communication or confirmation upon submitting a press release. It seems trivial Im not particularly fond of their ads featuring a panda image suggesting PR tricks are involved. **What problems is eReleases solving and how is that benefiting you?** There are options, for customizing press releases on the platform. It would be better to have features allowing targeting specific audiences and industries. There have been word count issues resulting in charges. While receiving a gift book was a gesture it doesnt compensate. ### 7. Best of the Best **Rating:** 5.0/5.0 stars **Reviewed by:** J.Michael P. | owner, Small-Business (50 or fewer emp.) **Reviewed Date:** February 09, 2023 **What do you like best about eReleases?** Distribution exposure and the staff are Awesome and helpful **What do you dislike about eReleases?** Nothing at this time. Been a customer for many years. **What problems is eReleases solving and how is that benefiting you?** It get massive exposure for my clients and is easy and fast to use. ### 8. Great Service, Price and Easy to Submit Press Release **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Building Materials | Mid-Market (51-1000 emp.) **Reviewed Date:** April 12, 2023 **What do you like best about eReleases?** The customer service is always top notch. **What do you dislike about eReleases?** When uploading a press release, some of the forms could be a little larger for inputting information. **What problems is eReleases solving and how is that benefiting you?** Sending press releases fast, easy and at a reasonable price. ### 9. Easy to use for press release distribution **Rating:** 4.0/5.0 stars **Reviewed by:** Miranda E. | Marketing and Administration, Small-Business (50 or fewer emp.) **Reviewed Date:** February 15, 2022 **What do you like best about eReleases?** Great customer service, very responsive to emails, great communication with customer service, love the visibility and pick up reports. **What do you dislike about eReleases?** There's nothing I dislike at present about this service. **What problems is eReleases solving and how is that benefiting you?** Easy to post press releases and measure results. ### 10. Best Service **Rating:** 5.0/5.0 stars **Reviewed by:** Alex G. | Managing Principal and Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** November 09, 2021 **What do you like best about eReleases?** The quality of the customer service folks put them over the top compared to other press release distribution platforms. **What do you dislike about eReleases?** I have no problems with this service at all. **What problems is eReleases solving and how is that benefiting you?** I am helping my clients share their news nationwide at a lower cost. ### 11. Reliable & Great Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Entertainment | Small-Business (50 or fewer emp.) **Reviewed Date:** October 05, 2021 **What do you like best about eReleases?** The customer service is A1. There are personable live representatives ready to help you. **What do you dislike about eReleases?** Nothing so far that I dislike. They have given great service over the last couple of years that companies that i work for use. **Recommendations to others considering eReleases:** Have your release ready to go and watch the word count so you are not charged extra money. **What problems is eReleases solving and how is that benefiting you?** We are solving the distribution of press releases. The reasonable rates and accuracy of the service are the benefits we receive. ### 12. Love it! **Rating:** 4.5/5.0 stars **Reviewed by:** Dave Q. | President & CEO, Board Member, Investor, Small-Business (50 or fewer emp.) **Reviewed Date:** September 30, 2021 **What do you like best about eReleases?** User friendly and powerful targeting. Great reach for the money! **What do you dislike about eReleases?** That my budget isn't bigger so I could use it more! **What problems is eReleases solving and how is that benefiting you?** No problems. I liked that they sent me a PR strategy book as a free gift. It's actually pretty good! ### 13. First Impressions **Rating:** 5.0/5.0 stars **Reviewed by:** Margaret N. | Principal **Reviewed Date:** August 11, 2021 **What do you like best about eReleases?** The convenience of quick upload, selection criteria and wide distribution. **What do you dislike about eReleases?** More limited communication or confirmation that everything is OK. **What problems is eReleases solving and how is that benefiting you?** Awareness for client/SEO/link backs. ### 14. Great service with even better customer support! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** June 30, 2020 **What do you like best about eReleases?** The eReleases platform/user website is very intuitive. Their customer service is second to none! Incredibly prompt, friendly, and helpful if I ever have any questions or need support. **What do you dislike about eReleases?** It's trivial, but I don't like their online advertisements with the panda image saying PR tricks are dead. **What problems is eReleases solving and how is that benefiting you?** We have been able to reach a broader audience with our news releases and have received contacts based upon our published PRs. ## eReleases Discussions - [What does Ereleases do?](https://www.g2.com/discussions/what-does-ereleases-do) - [Which press release service is best?](https://www.g2.com/discussions/ereleases-which-press-release-service-is-best) - [Is EIN Presswire any good?](https://www.g2.com/discussions/is-ein-presswire-any-good) - [Is eReleases legit?](https://www.g2.com/discussions/is-ereleases-legit) - [View eReleases pricing details and edition comparison](https://www.g2.com/products/ereleases/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-13+14%3A33%3A44+-0500&secure%5Bsession_id%5D=4afd81a2-e44d-44d7-bc49-17005b6d43f1&secure%5Btoken%5D=3633749f03f66344cc14bcbc99a32b02b5e8db5530c4e457884ef93c57bb5182&format=llm_user) ## eReleases Features **Content Creation** - Press Release Creation - Multimedia - Newsrooms - SEO **Agentic AI - Press Release Distribution** - Natural Language Interaction - Proactive Assistance **Content Distribution** - Distribution - Contact List - Social Sharing - Analytics ## Top eReleases Alternatives - [Newswire](https://www.g2.com/products/newswire/reviews) - 4.4/5.0 (697 reviews) - [PR Newswire](https://www.g2.com/products/pr-newswire/reviews) - 3.9/5.0 (757 reviews) - [ACCESS Newswire](https://www.g2.com/products/access-newswire/reviews) - 4.3/5.0 (377 reviews)