eReleases Reviews & Product Details

I have been using eReleases since 2014—not consistently, but whenever the need arises—and one thing I can always rely on is their excellent customer service. In an era dominated by AI chat bots, I truly appreciate being able to connect with a real person, whether through chat or over the phone. This personal touch, combined with how easy the website is to use, keeps me coming back. While I wish the pricing were more affordable, as most business owners do, especially since it’s becoming increasingly difficult to get your name out there with PR, eReleases remains an effective way to do it. Review collected by and hosted on G2.com.

I honestly have no complaints other than the pricing. However, you do get to speak with a real person whenever you have a question, and if paying a bit more means I can talk to an actual person instead of a bot, I’m fine with that! Review collected by and hosted on G2.com.

I have used eReleases several times over the past three years, and my experience has consistently been excellent and valuable. Their website is simple and easy to navigate, but what I appreciate most is the human support available throughout the process. The team is readily accessible via chat, email, and phone, providing assistance as needed to ensure that your targeting is well-suited to your business. They also take the time to proofread your press release for perfection. Review collected by and hosted on G2.com.

Nothing comes to mind immediately. Perhaps seeing lower prices on multi-release packages. Review collected by and hosted on G2.com.

eReleases is super easy to use, reasonably priced (especially when you take advantage of their special offers), and the people are GREAT. They've caught errors I made more than once. Review collected by and hosted on G2.com.

Nothing. (I tried to type Nothing and leave it at that, but this interface required more characters. Now THAT'S dumb.) Review collected by and hosted on G2.com.

eReleases has made information accessible, and there are systematic implementation plan.

The immediate customer help from eReleases brings a suitable development and more customer relations. Review collected by and hosted on G2.com.

eReleases requires a swift integration, and there are limited third party approach that the tool needs. Review collected by and hosted on G2.com.

eReleases needs to provide an user friendly platform, for distributing press releases. The interface is not intuitive and difficult to navigate not allowing for uploading and sharing of content. Their customer service is not promptly solving any queries. Review collected by and hosted on G2.com.

Their poor distribution network does not ensure exposure for press releases. The analytics and monitoring tools does not provide insights into the reach and impact of each release. eReleases provides a distribution network and professional press release services it is somewhat costly for businesses. Review collected by and hosted on G2.com.

Their service I currently find displeasing. The input forms for uploading press releases need to be slightly larger to accommodate information overall I have encountered many issues with their service. They have not consistently delivered results for the companies I represent. Review collected by and hosted on G2.com.

The minor inconvenience Ive noticed is the lack of communication or confirmation upon submitting a press release. It seems trivial Im not particularly fond of their ads featuring a panda image suggesting PR tricks are involved. Review collected by and hosted on G2.com.

Distribution exposure and the staff are Awesome and helpful Review collected by and hosted on G2.com.

Nothing at this time. Been a customer for many years. Review collected by and hosted on G2.com.

The customer service is always top notch. Review collected by and hosted on G2.com.

When uploading a press release, some of the forms could be a little larger for inputting information. Review collected by and hosted on G2.com.

Great customer service, very responsive to emails, great communication with customer service, love the visibility and pick up reports. Review collected by and hosted on G2.com.

There's nothing I dislike at present about this service. Review collected by and hosted on G2.com.

The quality of the customer service folks put them over the top compared to other press release distribution platforms. Review collected by and hosted on G2.com.

I have no problems with this service at all. Review collected by and hosted on G2.com.