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Epsilon Messaging

By Epsilon

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Epsilon Messaging Reviews & Product Details

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Epsilon Messaging Reviews (18)

Reviews

Epsilon Messaging Reviews (18)

4.4
18 reviews

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Paras R.
PR
Software Tester
Information Technology and Services
Mid-Market (51-1000 emp.)
"My review for Epsilon PeopleCloud Messaging."
What do you like best about Epsilon Messaging?

Smoothness in use and implementation is where Epsilon People Cloud Messaging excels. Creation and scheduling of campaigns are a breeze thanks to its easy-to-use interface.Even for platform-Unacquainted testers,the easily accessible support further streamline the onboarding process.

Rich features that enable cross-channel communication and fine-grained personalization are what really make this system stand out. Epsilon offers solutions for various campaign requirements,ranging from dynamic content blocks to real-time journey orchestration.Despite the initially intimidating abundance of features,exploration is made enjoyable and accessible by the modular interface and clear labeling. Obviously ,the best indicator of a platform's success is regular use. With a devoted user base,Epsilon has demonstrated its efficacy and dependability through a high adoption rate.I had very few problems with bugs or performance during testing,which confirms its stability and robustness. Review collected by and hosted on G2.com.

What do you dislike about Epsilon Messaging?

Despite its robust features,Epsilon PeopleCloud Messaging can be difficult to test.It can be complicated to integrate with current systems,requiring a lot of customization and configuration work.Despite being knowledgeable, customer service feels isolated,and even minor problems frequently need to be escalated.The testing process is impeded by the absence of smooth integration and prompt support,which irritates even the most experienced tester and slows down progress. Review collected by and hosted on G2.com.

Raunak D.
RD
Senior Software Analyst
Mid-Market (51-1000 emp.)
"All in one cloud messenger"
What do you like best about Epsilon Messaging?

-Best thing about Epsilon, it shows the demographics of the person which helps to fill the gap.

- It is clear and secure platform across all.

- It provides everyone with a COREID(unique id) which help us to uniquely identify the person irrespective of any change.

- Relvant messages reaches to each and every device.

- It is easy to use and the customer supports is also good. Review collected by and hosted on G2.com.

What do you dislike about Epsilon Messaging?

- Platform needs little design improvement to make it look more attractive and official.

- More emojis should be added.

- The speed and efficiency of epsilon is sometimes limiting. Review collected by and hosted on G2.com.

Nikhil  A.
NA
Staff Software Engineer
Information Technology and Services
Mid-Market (51-1000 emp.)
"Epsilon - Your goto marketing buddy"
What do you like best about Epsilon Messaging?

The best thing about Epsilon Messaging is it allows for messaging across various channels like email, sms,etc. It offers robust personalisation tools for automated messaging workflows. It also designed in a way to handle large scale messaging campaigns. Review collected by and hosted on G2.com.

What do you dislike about Epsilon Messaging?

One thing that can be disliked about Epsilon is sometimes the platform might have a learning curve and it can be a bit complex sometimes to integrate. The cost can also be one of the factor that can be disliked. Review collected by and hosted on G2.com.

Sheik D.
SD
Mid-Market (51-1000 emp.)
"Best CDP platform to grow you business"
What do you like best about Epsilon Messaging?

One of the best marketing platform where you can personalize your automation communication at the fullest with CDP. This will uplift you business growth as they provide the beat customer experience and easy to use. Review collected by and hosted on G2.com.

What do you dislike about Epsilon Messaging?

The cost can be one of the factor that can be dislike as ever features will comes with price, where this will be bit challenging for a smaller company. Review collected by and hosted on G2.com.

Maria P.
MP
Digital Marketing Manager
Enterprise (> 1000 emp.)
"Epsilon PeopleCloud Messaging, A great tool to use"
What do you like best about Epsilon Messaging?

One of the biggest advantages of Epsilon PeopleCloud Messaging is its flexibility. With so many communication channels to choose from, you can create tailored campaigns that reach your target audience wherever they are. The tool also offers advanced analytics and reporting, so you can track your campaign's performance and make data-driven decisions. Review collected by and hosted on G2.com.

What do you dislike about Epsilon Messaging?

While Epsilon PeopleCloud Messaging is an incredibly powerful tool, it may not be the right fit for every business. The platform is geared towards larger companies with robust marketing budgets and extensive customer databases. Smaller businesses may find it difficult to justify the cost of the tool or to fully utilize its features. Review collected by and hosted on G2.com.

RJ
Marketing and CRM Specialist
Enterprise (> 1000 emp.)
""Epsilon Easy to Deal PeopleCloud Campaign.""
What do you like best about Epsilon Messaging?

It is one of the most productive software to work with and provides the best client services. The availability of initial startup might be disturbing for some due to excessive features and multiple commands but you will get habitual with time. Another ideal feature of this premium messaging tool is the ability to set up boundaries for the targeted audience and you get a user-friendly dashboard for applying various strategies. Review collected by and hosted on G2.com.

What do you dislike about Epsilon Messaging?

The software demands extra charges for adding more features and it is just a normal thing but still, not everyone can afford the sudden hype. Additionally, the software fails to offer real-time product dealing, and customers have to accept their fixed policies. The disaster that developers do here is the unavailability of editing options and this could be a serious problem for some. Moreover, you get a limited number of data and the communication resourcing channels are not good here. Additionally, you will get exhausted by the attribution feature and this can drive you nuts. Review collected by and hosted on G2.com.

Dharmraj S.
DS
Head of Product Marketing
Small-Business (50 or fewer emp.)
"A good tool for marketer"
What do you like best about Epsilon Messaging?

I like the most important thing in the epsilon is campaign management. Overall all the system is good. I had a very good experience in my previous company. Review collected by and hosted on G2.com.

What do you dislike about Epsilon Messaging?

I think few of features are not that much useful for me just because I was using for only franchise distribution business. Review collected by and hosted on G2.com.

Simena B.
SB
Graphic Designer
Marketing and Advertising
Small-Business (50 or fewer emp.)
"An OK tool"
What do you like best about Epsilon Messaging?

It is very good in creating personalized marketing campaigns with a good rate of success. Review collected by and hosted on G2.com.

What do you dislike about Epsilon Messaging?

I dislike its limited ability to automate campaigns because it's very limited and takes a lot of time to do things right. Review collected by and hosted on G2.com.

GC
Small-Business (50 or fewer emp.)
"Best All in one Marketing platform as a CDP"
What do you like best about Epsilon Messaging?

It is one of the best CDP platform that helps in managing all data in one place and using the data for various campaigns Review collected by and hosted on G2.com.

What do you dislike about Epsilon Messaging?

Difficult in relational table joins and working on with joins are tough Review collected by and hosted on G2.com.

Tushar D.
TD
Senior Business Analyst - Salesforce COE
Mid-Market (51-1000 emp.)
"Powerfull email marketing platform"
What do you like best about Epsilon Messaging?

Combines all different data piles into one. Demographic info, offline purchases, website visits, email opens whatever you have they'll all connect to a representation of that person Review collected by and hosted on G2.com.

What do you dislike about Epsilon Messaging?

Sometimes difficult to integrate and licence cost Review collected by and hosted on G2.com.

Pricing

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Epsilon Messaging Features
A/B Testing
Customer Profiles
Behavioral Targeting
Contextual Targeting
Geofencing
Triggered Emails
Triggered Messages
Recommendation Engine
Personalized Discounts
Website Personalization
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Epsilon Messaging
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