Engaging Networks Features
Additional Functionality (114)
Donation Tracking
Track and view detailed financial donation history made by contacts and members
Data Import/Export
Import and export data to and from software applications
Customer Database
A collection of customer information such as contact details, demographics, previous interactions, etc.
Task Scheduling
Track and manage the scheduling of tasks
Email Templates
Pre-made examples and templates for emails
API
Application programming interface that allows for integration with other systems/databases
For Nonprofits
Software specialized for non-profit organizations
Real-Time Notifications
Notifications that are delivered to users as soon as an event occurs
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Contact Database
Centralized database of stakeholders and their contact information such as names, address, phone number etc.
Customizable Fields
Customize data fields to support various needs and use cases
Email Tracking
Track delivered, received, and opened emails
Interaction Tracking
Track interaction history by documenting conversations for contacts
Activity Tracking
Track and document all activities across devices, networks, and other systems
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Reminders
Timed notification for any upcoming task, deadline, appointment, or activity
Campaign Planning
Plan and strategize marketing campaigns
CRM
Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
Document Storage
Store and organize documents in a centralized system
Mobile Access
Access software remotely via mobile devices
Campaign Segmentation
Group campaigns by project, client, or campaign for better management.
Customizable Forms
Customize contracts and forms to collect specific information
Electronic Payments
Electronically collect payments for goods or services
Customizable Templates
Pre-designed layouts that can be customized to match preferences and requirements
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Credit Card Processing
Accept and process credit card transactions
Web Forms
Web form that allows users to enter data that is sent and processed for different reasons
Online Giving
Outlet for members and visitors to submit donations electronically
Summary Reports
Mobile Access
Access software remotely via mobile devices
Email Marketing
Create and send email blasts/campaigns
Customizable Forms
Customize contracts and forms to collect specific information
Customizable Branding
Add customized logos and colors to align with company branding
Historical Trend Analysis
Review data from past periods to reveal recurring tendencies
API
Application programming interface that allows for integration with other systems/databases
Recurring Giving
Manage and track recurring gifts
Customizable Fields
Customize data fields to support various needs and use cases
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
For Nonprofits
Software specialized for non-profit organizations
Recurring/Subscription Billing
Automated process of charging customers at regular intervals for repeated access or use of a product or service
Mobile Giving
Ability to make a donation from a mobile device/app
Customizable Reports
Alter the layout and content of reports
Event Ticketing
Manage tickets for specific events
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Campaign Planning
Plan and strategize marketing campaigns
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
Personalization
Adjust communications based on previous interactions or personal preferences
Credit Card Processing
Accept and process credit card transactions
Payment Processing
Accept, record, and reconcile financial transactions
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Data Import/Export
Import and export data to and from software applications
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Email Alerts
Receive and/or send email notifications for urgent updates, requests, or other information
Customer Segmentation
Process of dividing customers into groups based on common characteristics
Multi-Campaign
Manage multiple campaigns in one system
Email Marketing
Create and send email blasts/campaigns
Customizable Reports
Alter the layout and content of reports
Social Advertising
Create and manage advertising campaigns on social media networks
Widgets
An extended application or connector that enables users to perform additional services with their current set of tools
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
API
Application programming interface that allows for integration with other systems/databases
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Campaign Segmentation
Group campaigns by project, client, or campaign for better management.
Email Templates
Pre-made examples and templates for emails
Search/Filter
Search and filter data across systems to locate required information by entering keywords or certain criteria
Pre-Approved Content Library
A repository of content that has been approved for sharing with current and prospective clients
Surveys & Feedback
Gauge satisfaction and receive information for improvement and success
Customer Advocacy
Encourage your customers to promote your company by providing materials, tools, and reward programs
Data Import/Export
Import and export data to and from software applications
Social Promotion
Market event via social media tools
Employee Advocacy
Enables employees to promote their company by supplying them with materials, tools, and reward programs
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Filtering
Find & retrieve relevant data or documents
Real-Time Updates
Receive system updates as soon as any changes are made
Social Media Monitoring
Track activity on sites such as Facebook, Twitter, Instagram, etc.
Customizable Fields
Customize data fields to support various needs and use cases
Customizable Branding
Add customized logos and colors to align with company branding
Email Distribution
Nonprofit Advocacy
Enable advocates to promote nonprofit, charitable, and/or political organizations and causes
A/B Testing
Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness
Customizable Templates
Pre-designed layouts that can be customized to match preferences and requirements
Content Library
Centralized repository to store content and assets
CRM
Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
Mobile Giving
Ability to make a donation from a mobile device/app
Accounting Integration
Integrate with a third-party accounting system
Online Forms
Create new forms and/or use ready-made online form templates
Dashboard
Assembly of graphs and charts for visualizing and tracking statistics/metrics
Recurring Giving
Manage and track recurring gifts
Customizable Reports
Alter the layout and content of reports
Mobile Access
Access software remotely via mobile devices
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Customizable Branding
Add customized logos and colors to align with company branding
Donor Discovery
Search 3rd party databases to identify potential donors
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Event Scheduling
Plan an event's time and location
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Email Reminders
Reminders sent via email
Credit Card Processing
Accept and process credit card transactions
CRM
Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
Electronic Payments
Electronically collect payments for goods or services
ACH Payment Processing
Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH)
Social Media Integration
Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.
Campaign Analytics
Track and interpret campaign performance metrics
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
Customizable Fields
Customize data fields to support various needs and use cases
Customizable Forms
Customize contracts and forms to collect specific information
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
API
Application programming interface that allows for integration with other systems/databases
For Nonprofits
Software specialized for non-profit organizations
Payment Processing
Accept, record, and reconcile financial transactions
Data Import/Export
Import and export data to and from software applications
Platform (5)
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CRM Integration
Integrates with common CRM databases.
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Reporting & Data Analytics
Offers real-time analytics to track supporter engagement and report on ROI, supporter discovery, and action benchmarks.
Social Media Integration
Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.
Real-Time Analytics
Analyze and gain insights into data in real-time
Campaign Analytics
Track and interpret campaign performance metrics
Integrations (5)
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Accounting
Provides fund accounting support to track payments receivable and pending.
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Fundraising
Supports online donation and event registration processing and imports fundraising data into records.
Grant Management
Manages grant-related activities such as proposal and reporting deadlines, document storage, and grant award expenditure.
Sales POS
Aggregates on-site and online sales transactions to track in constituent profiles and to assist with account reconciliation.
Event Management
Schedule and manage the logistics of activities and other gatherings
Reporting & Analytics (5)
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Reporting
Enables reporting of all data contained within the system. Allows for standard reports as well as the ability to create customs reports.
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Dashboards
Displays a customizable graphical presentation of the current status and historical trends of an organization’s Key Performance Indicators (KPIs)
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Automated Reports
Allows users to schedule automated reports to be pulled at a specified day and time.
Summary Reports
Customizable Reports
Alter the layout and content of reports
Constituent Management (3)
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Constituent Profiles
Creates unique profiles for constituents--such as donors, volunteers, or members--to store relevant information, and categorize individuals with customizable attributes.
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Online Portal
Allows constituents to create an online account to engage with the organization, such as updating contact information, managing memberships, or signing up for marketing and event reminders.
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Donor Communications
Enables gift acknowledgment and letter and electronic communications with constituents.
Marketing (1)
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Email Marketing
Tools to create, customize, and send out mass marketing emails to specific donor groups.
Agentic AI - Nonprofit CRM (6)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Cross-system Integration
Works across multiple software systems or databases
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Social Media Integration
Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.
Accounting Integration
Integrate with a third-party accounting system
Website Integration
Seamlessly integrates with 3rd party websites
Stakeholder Management (3)
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Public Official Database
Provides access to a comprehensive database of elected officials and legislators.
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Engagement Tracking
Tracks meetings and relationships for all stakeholders.
Activity Tracking
Track and document all activities across devices, networks, and other systems
Fundraising (20)
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Campaign Management
The ability to plan and execute fundraising campaigns based around specific goals.
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Online Donation Portal
The ability to accept donations online via a website, social media, or mobile device.
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Event Planning
Tools to plan fundraising events, including ticketing, registration, and attendance tracking.
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Recurring Donations
The ability to set up recurring donations of a specific amount at a chosen interval.
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Peer-to-peer Fundraising
The ability to create social media fundraising pages that are shareable and leverage social networks.
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Mobile Capabilities
The ability to use mobile devices to collect in-person donations at an event or kiosk.
Registration Management
Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.
Event Management
Schedule and manage the logistics of activities and other gatherings
Auction Management
Allows businesses to create and manage auctions.
Pledge Management
Track commitments to donate in the future
Forms Management
Store, manage and track all forms in a centralized location
Donor Management
Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach
Alumni Management
Tools that help educational institutions or fundraising organizations connect with alumni
Volunteer Management
Manage volunteer information and direct volunteer resources
Gift Matching Management
Ability to match gifts through the system
Grant Management
Monitor application statuses, proposals and award funds
Membership Management
Database of members to track personal information of individuals and families
Website Management
Built-in website builder or integration with third-party site
Receipt Management
Upload, track, and submit receipts in a central database
Contact Management
Manage, organize, and store contact information
Workflow Automation (3)
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Donor Prospecting
Automates activities and reminders for each of your prospects to help move them along the donor pipeline.
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Data Entry
Simplifies data entry tasks by pulling relevant data from other sources and automatically updates existing records, or generates new records.
Task Delegation
Establishes task assignments for individual staff members that alert as prerequisite tasks are completed.
Interoperability (5)
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Event Tracking
Stores event registration and ticketing information collected through online forms or manual data entry.
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Gift Tracking
Downloads gift information from integrated fundraising tools into donor profiles.
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Fund Accounting
Designates restricted and unrestricted revenue and either integrates with accounting software or generates accounting reports for reconciliation.
Activity Tracking
Track and document all activities across devices, networks, and other systems
Donation Tracking
Track and view detailed financial donation history made by contacts and members
Donor Management (18)
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Moves Management
Tracks action steps and notes for each prospective donor in the donor pipeline.
Pledge Tracking
Records gift pledges and updates remaining amount based on installments.
E-Document Storage
Allows electronic files to be uploaded and stored within donor profiles.
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Acknowledgments & Communications
Generates acknowledgment letters for donations, and supports e-mail and letter mailing communication with donors.
Multi-Channel Communication
Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.
Donor Management
Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach
Receipt Management
Upload, track, and submit receipts in a central database
Email Management
Manage, store and organize emails within the system or via third-party apps
Volunteer Management
Manage volunteer information and direct volunteer resources
Registration Management
Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.
Gift Matching Management
Ability to match gifts through the system
Event Management
Schedule and manage the logistics of activities and other gatherings
Grant Management
Monitor application statuses, proposals and award funds
Attendance Management
Manage attendance for classes, shifts, meetings, or events
Contact Management
Manage, organize, and store contact information
Pledge Management
Track commitments to donate in the future
Forms Management
Store, manage and track all forms in a centralized location
Campaign Management
Create a collection of marketing actions to complete specific goals and plan and analyze campaign results
Administration (13)
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User Dashboard
Allows users to customize their home page to display the information relevant to their role and tasks.
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Donor Profiles
Stores donor profiles that track all relevant information, including contact info, solicitor, giving history, and specialized attributes.
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Reporting
Reports on any designated segmentation of donor information and/or gift history, and analyzes year over year trends.
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Templates
Provides standard templates for letters and emails and/or allows users to create their own.
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Customization
Creates custom fields to track information about donors or gifts that is specific to an organization.
Ad hoc Reporting
Generate one-off reports that meet information requirements
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
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Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
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Interaction Tracking
The ability to track each interaction with donors and maintain a record of their giving history.
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Automation
Tools to automate a variety of processes such as email marketing and emailing receipts.
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Donor Profiles
Profiles for each donor including contact information, interaction history, and giving history.
Contribution Tracking
View donor contribution history, track how much money have been raised over time and measure progress
Goal Setting/Tracking
Establish measurable goals and objectives and track their progress over a specific period of time
Communication Tools (3)
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Multichannel Outreach
Enables targeted outreach to supporters via email, text, and social media.
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Social Sharing
Prompts supporters to share important action pages to social media for wider reach.
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Legislator Contact
Facilitates direct contact between advocates and legislators to voice opinions.
Acquisition & Mobilization (15)
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Constituent Database
Offers basic database functionality to track supporter and volunteer information.
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Action Pages
Generates petitions, events, donation, and sign-up pages that automatically sync with your database.
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Fundraising & Payment Processing
Collects and processes one-time or recurring donations to support campaign efforts.
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GOTV Tools
Assists with voter registration and finding polling locations.
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Volunteer Management
Manages actions and permissions for volunteers, and enables them to create personalized outreach links to share with networks.
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Gamification
Recognizes supporter efforts through visual leaderboards and badges.
Event Triggered Actions
Predefined actions automatically performed on the occurance of specific events
Rewards Management
Strategize and implement rewards for returning customers, employees and other members
Contact Management
Manage, organize, and store contact information
Campaign Management
Create a collection of marketing actions to complete specific goals and plan and analyze campaign results
Template Management
Create, save, and re-purpose templates for emails, forms, etc.
Email Management
Manage, store and organize emails within the system or via third-party apps
Content Management
Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving
Communication Management
Manage and track all internal and external communication conducted via calls, email, text, or chat
Forms Management
Store, manage and track all forms in a centralized location
Marketing Automation (16)
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Email Marketing
Allows users to send email to contacts in bulk. Common features include: Built in Email templates, social media integration, Subscriber list management, sign up forms, success rate reports, AB testing, and auto-responders.
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Lead Management
Allows users to manage and track leads though a process. The lead process typically involves steps such as: 1. Lead Generation, 2. Customer Inquiry, Inquiry Capture, Lead Filtering, Lead Grading, Lead Distribution and Lead Qualification.
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Campaign Management
Optimizes the process for organizations to develop and deploy multiple-channel marketing campaigns to target groups or individuals and track the effect of those campaigns, by customer segment, over time.
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Marketing ROI Analytics
Analyzes effectiveness of an organization's various marketing activities
Registration Management
Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.
Email Management
Manage, store and organize emails within the system or via third-party apps
Committee Management
Manage a group of members established for coordinating plans, programs, or other initiatives
Calendar Management
Track and manage schedules and meetings via an integrated calendar
Donor Management
Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach
Volunteer Management
Manage volunteer information and direct volunteer resources
Contact Management
Manage, organize, and store contact information
Fundraising Management
Activities related to raising money for a specific cause
Task Management
Create, manage and track all task activities and progression
Forms Management
Store, manage and track all forms in a centralized location
Membership Management
Database of members to track personal information of individuals and families
Workflow Management
Create, design and manage workflows for repetitive tasks
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