Recommendations to others considering ARMS:
If the software doesn't have a feature you need, contact the ARMS people, and ask if it can be added. They might surprise you. We asked about modifying the program and they were able to change a few things for us. It never hurts to ask! Review collected by and hosted on G2.com.
What problems is ARMS solving and how is that benefiting you?
This program handles all of our departments needs. We use it for all police report writing and dispatching. There are thousands of individuals entered into the Master Name file of the program, which makes it a lot easier to enter them into future reports. The fleet management section is very useful for mileage, fuel consumption, and vehicle maintenance records. There are sections for property/evidence inventory, Clery Act statistics, suspect vehicle information, etc. If it has to deal with police work, there's a section in the program for it. Review collected by and hosted on G2.com.