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Tyler Public Safety Pro Reviews & Product Details

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Tyler Public Safety Pro Reviews (2)

Reviews

Tyler Public Safety Pro Reviews (2)

3.3
2 reviews
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Verified User in Law Enforcement
UL
Verified User in Law Enforcement
Mid-Market (51-1000 emp.)
"It works.... but..."
2.5/5
What do you like best about Tyler Public Safety Pro?

There are a LOT of functions in here, which is great for the Court, but for dispatch, it's a bit much. We really only use a couple features inside this system, and it is easy to use once you know how. I saved the search screen on my favorites bar, because it's a little convoluted the way you have to go about searching. The actual search feature is easy to use once you get to it. I like that the court clerks can upload the paperwork so you can see it on the dispatch end to see if a warrant has been signed or not. Review collected by and hosted on G2.com.

What do you dislike about Tyler Public Safety Pro?

The flagging system is ridiculous. The colors cannot be customized, and the colors that are selected are so similar that it's hard to tell them apart. Reds, oranges, and yellows. Unfortunately, I operate this system in a screen that is above eye-level, which makes these colors even harder to differentiate while confirming on warrants. Review collected by and hosted on G2.com.

Verified User in Government Administration
AG
Verified User in Government Administration
Mid-Market (51-1000 emp.)
"Solid RMS System for Public Safety Departments"
4/5
What do you like best about Tyler Public Safety Pro?

Processing information in a secure manner, CAD options, streamline processing and opening lines of communication for a more effective and timely system/process. Email notifications and a built-in workflow assist with timely review of information. Review collected by and hosted on G2.com.

What do you dislike about Tyler Public Safety Pro?

New system seemed a little glitchy at first - also not entirely user friendly - training for this system was costly and time consuming. There was an issue with the data sharing within the system - due to initial setup, but these were ironed out as they appeared. Review collected by and hosted on G2.com.

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