Empower Retirement

By Empower

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2.7 out of 5 stars

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Empower Retirement Reviews & Provider Details

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Empower Retirement Reviews (5)

Reviews

Empower Retirement Reviews (5)

2.7
5 reviews
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Verified User in Computer Software
AC
Enterprise (> 1000 emp.)
"Empower is pretty easily to navigate with the usual functions for 401k."
What do you like best about Empower Retirement?

Ease of navigation and simple interface. Review collected by and hosted on G2.com.

What do you dislike about Empower Retirement?

Lack of customer support and not enough options for funds. Review collected by and hosted on G2.com.

Julie Y.
JY
Human Resources
Mid-Market (51-1000 emp.)
"Excellent service"
What do you like best about Empower Retirement?

Website is simple to use and get around. Information is clear and customer support is helpful. Best thing about empower is their support. Don't get this service with everyone. Review collected by and hosted on G2.com.

What do you dislike about Empower Retirement?

The part that can be confusing is the approval after payroll has been submitted. Would like to move through the contribution section easier than it is. Definately this section. Review collected by and hosted on G2.com.

Verified User in Government Relations
CG
Small-Business (50 or fewer emp.)
"Biggest scam in the business"
What do you like best about Empower Retirement?

There is nothing I like the best as a matter fact Jackie is the worst person that can so-called try to help you and she does nothing but belittle you it's ridiculous and totally wrong Review collected by and hosted on G2.com.

What do you dislike about Empower Retirement?

I dislike everything about this company their policies their procedures the staff that work there they treat you horrible they treat you like you are just a number to them and they could care less about you as a person Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
CI
Small-Business (50 or fewer emp.)
"Worthless customer support"
What do you like best about Empower Retirement?

There is nothing I like about Empower. Nothing at all. Review collected by and hosted on G2.com.

What do you dislike about Empower Retirement?

Empower's customer support is AWFUL. They provide no support other than by phone, which takes forever to connect with. Review collected by and hosted on G2.com.

Verified User in Transportation/Trucking/Railroad
TT
Enterprise (> 1000 emp.)
"An Easy to Use Platform for Retirement Planning"
Describe the project or task Empower Retirement helped with:

Empower Retirement is that platform that our company's 401k plan is offered through currently. Review collected by and hosted on G2.com.

What do you like best about Empower Retirement?

I like that the website let's you project your retirement income with customizable sliders for contribution amount, retirement age, and investment style. This takes into account how much you already have invested and projects what your retirement income would be given various factors you can adjust. Review collected by and hosted on G2.com.

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Empower Retirement