From top to bottom, customer service at eMercury is second-to-none. From the initial onboarding to API set-up and automation, I am in direct contact with each specialist necessary to helping me overcome a specific challenge.
For example, my tech knowledge is lesser than my marketing expertise. eMercury recognised this and checked my work at each stage of my onboarding to ensure all set-up was done correctly.
The level of personal service. Unlike some monolith ESPs, you are on first-name terms with the owner and other key support personnel working on your account. They care about your success and helping you to develop your eCRM expertise, automation and email strategy.
Consultative and proactive, these are the qualities that set eMercury apart.
Automation. By creating time lapse email campaigns based upon subscription date, I was able to save time and resource spent on manual scheduling. What’s more, I was able to increase my open rates and earnings due to more relevant content and messaging.