[ ElevenLabs Reviews ](https://www.g2.com/products/elevenlabsio/reviews) [ ElevenLabs Reviews ](https://www.g2.com/products/elevenlabsio/reviews) # ElevenLabs Features ##### ## Integration (4) Application Integration Supports integration to existing applications or devices. Real-Time Streaming Deliver voices in real time to your application via an API. Integration Deliver voices in real time to your application via an API. Integration Supports integration to existing applications or devices. Show More ##### ## Speech Output (14) Volume Provide tools to modify volume of voice. Pitch Provide tools to modify pitch of voice. Speed Provide tools to modify speed of voice. Pronunciation Provide tools to modify pronunciation of specific pre-defined words. Accent Provide tools to modify accent of voice. Emotion Provide tools to modify emotion of voice, including happy, sad, and annoyed. Speaking Styles Allow users to change the speaking style, such as newscaster or conversational. Speech Output Provide tools to modify emotion of voice, including happy, sad, and annoyed. Speech Output Provide tools to modify pronunciation of specific pre-defined words. Speech Output Provide tools to modify volume of voice. Speech Output Provide tools to modify accent of voice. Speech Output Allow users to change the speaking style, such as newscaster or conversational. Speech Output Provide tools to modify pitch of voice. Speech Output Provide tools to modify speed of voice. Show More ##### ## Audio Format (4) Natural Sounding Voices Allows users to create voices which sound natural and human-like. Audio Format Flexibility Gives users the ability to choose from a number of audio formats including mp3, Linear16, and Ogg Opus. Audio Optimization Optimize for the type of speaker from which your speech is intended to play, such as headphones or phone lines. Audio Format Gives users the ability to choose from a number of audio formats including mp3, Linear16, and Ogg Opus, etc. Show More ##### ## Responses (3) Personalization Provides personalized responses to interlocator based on segmentation or past responses. Route To Human Has tools (e.g. dashboards and reports) to better understand conversations Intelligent Virtual Assistants have had. Natural Language Understanding (NLU) Can have a natural, human-like conversation with an interlocator. Show More ##### ## Platform (3) Conversation Editor Allows business to edit conversations to meet the unique needs of one's business. Integration Gives users the ability to update systems, like CRM, based on conversations. Human-In-The-Loop Allows users to maintain and observe the accuracy and viability of Intelligent Virtual Assistants. Show More ##### ## Conversational Platform (4) Personalization Identifies the customer and personalizes interaction at every touchpoint. Omnichannel Allows multiple related channels to interact at once to reduce transfers. Contextual Engagement Prompts agents to engage customers based on contextual data, such as product usage or conversation history. Proactive Engagement Provides features for sending outbound messages to engage customers through proactive support. Show More ##### ## Support Automation (4) Intelligent Routing Can route contacts to agents the customer has worked with before. Seamless Escalation Provides features for escalating conversations to the appropriate agent. Transcripts Maintains a transcript of conversations from all channels. Self-Serve Support Enables customers to resolve queries or issues without the assistance of an agent. Show More ##### ## Generative AI (6) AI Text Generation Allows users to generate text based on a text prompt. AI Text Summarization Condenses long documents or text into a brief summary. AI Text-to-Speech Simulates human-like speech from text inputs. Gen AI Simulates human-like speech from text inputs AI Text Generation Allows users to generate text based on a text prompt. AI Text Summarization Condenses long documents or text into a brief summary. Show More ##### ## Voice cloning - Voice Dubbing (3) Natural Quality Produces natural-sounding output. Compatibility Supports variety of audio and video input formats. Voice Modification Supports modification of pitch, duration, pitch and gender of the voice. Show More ##### ## Real-time preview - Voice Dubbing (1) Modified Voice Preview Allows users to preview morphed voice in real-time. Show More ##### ## Output - Voice Dubbing (3) API Provides a robust, user-friendly API to input and output content. Sharing Allows users to share content to other channels and platforms. Language Variety Gives users ability to select a wide range of languages. Show More ##### ## Security and Privacy - Voice Dubbing (2) Encryption Helps in protecting data at rest and in transit. Secure Collaboration Ensures secure transmission of data associated to dubbing projects. Show More ##### ## Automation - AI Agents (5) Sales Follow-Up Allows users to automate responses to customer inquiries across various channels. Customer Interaction Automation Allows users to automate responses to customer inquiries across various channels. Lead Generation Allows users to automate the process of generating and qualifying sales leads. Document Processing Allows users to automate the handling, processing, and management of documents. Feedback Collection Provides users the ability to automate the collection and analysis of feedback from customers, employees, or other stakeholders. Show More ##### ## Autonomy - AI Agents (4) Independent Decision Making Allows the AI agent to learn from interactions and adapt its responses accordingly. Adaptive Responses Allows the AI agent to learn from interactions and adapt its responses accordingly. Task Execution Provides the AI agent the ability to execute tasks without requiring constant user input. Problem Solving Allows the AI agent to identify and resolve issues without user intervention. Show More ##### ## Customization - AI Agent Builders (3) Natural Language Configuration Supports configuration using natural language instructions. Tone Customization Allows users to customize the tone of agent. Security Guardrails Enables definition of clear security guardrails for agent actions. Show More ##### ## Functionality - AI Agent Builders (4) Omni-channel Support Provides support across web, mobile, messaging apps, and other channels. Agent Branding Allows customization of agent branding, including visual appearance and conversational style. Proactive Response Capabilities Equips agents with proactive response capabilities based on predefined triggers. Seamless Human Escalation Facilitates seamless escalation to human employees for complex issues. Show More ##### ## Data and Analytics - AI Agent Builders (3) Analytics & Reporting Provides analytics and reporting on agent performance and interactions. Contextual Awareness Offers agents the ability to maintain contextual awareness across interactions. Data Privacy Compliance Ensures compliance with data privacy and governance requirements. Show More ##### ## Integration - AI Agent Builders (4) Workflow Automation Automates workflows and actions based on agent responses. API Usage Allows the use of APIs for advanced agent configuration. Platform Interoperability Enables interoperability with multiple platforms for unified experiences. CRM Data Integration Allows integration with CRM data to ground agent responses in business context. Show More ##### ## Automation (3) Customer Interaction Automation Allows users to automate responses to customer inquiries across various channels. Feedback Collection Provides users the ability to automate the collection and analysis of feedback from customers, employees, or other stakeholders. Document Processing Allows users to automate the handling, processing, and management of documents. Show More ##### ## Autonomy (4) Independent Decision Making Allows the AI agent to learn from interactions and adapt its responses accordingly. Adaptive Responses Allows the AI agent to learn from interactions and adapt its responses accordingly. Task Execution Provides the AI agent the ability to execute tasks without requiring constant user input. Problem Solving Allows the AI agent to identify and resolve issues without user intervention. Show More ##### ## Automation - AI IT Agents (2) Document Processing Allows users to automate the handling, processing, and management of documents. Feedback Collection Provides users the ability to automate the collection and analysis of feedback from customers, employees, or other stakeholders. Show More ##### ## Autonomy - AI IT Agents (4) Adaptive Responses Allows the AI agent to learn from interactions and adapt its responses accordingly. Task Execution Provides the AI agent the ability to execute tasks without requiring constant user input. Independent Decision Making Provides an AI agent that is able to make decisioning independently. Problem Solving Allows the AI agent to identify and resolve issues without user intervention. Show More ##### ## IT Ticket Management - AI IT Agents (5) Ticket Status Updates Provides users with automated updates on ticket progress and resolution timelines. SLA Monitoring Enables the AI agent to track service level agreements and ensure timely ticket resolution. Ticket Categorization Enables the AI agent to classify and prioritize tickets based on issue type and urgency. Ticket Assignment Allows the AI agent to route tickets to the appropriate team or individual for resolution. Automated Ticket Creation Allows the AI agent to automatically generate tickets from user inquiries or issues. Show More ##### ## IT Support Automation - AI IT Agents (5) Knowledge Base Utilization Enables the AI agent to retrieve and apply solutions from an IT knowledge base. Workflow Automation Enables the AI agent to automate repetitive IT tasks, such as password resets or software installations. Real-Time Troubleshooting Allows the AI agent to diagnose and resolve IT issues without human intervention. User Self-Service Assistance Provides users with instant, automated guidance to resolve common IT problems. Proactive Issue Detection Allows the AI agent to identify and address potential IT issues before they escalate. Show More ##### ## Customer Query Resolution - AI Customer Support Agents (5) Automated Ticket Resolution Allows the AI agent to autonomously resolve customer queries without human intervention. Contextual Response Generation Enables the AI agent to provide accurate answers based on the context of customer inquiries. Sentiment Analysis Allows the AI agent to analyze customer sentiment and adjust responses accordingly. Knowledge Base Utilization Enables the AI agent to retrieve information from a knowledge base to assist with query resolution. Multilingual Support Provides users the ability to interact with the AI agent in multiple languages for global support. Show More ##### ## Customer Interaction Automation - AI Customer Support Agents (4) Proactive Customer Outreach Enables the AI agent to initiate interactions, such as reminders or follow-ups, with customers. Feedback Collection Provides users the ability to automate gathering and analyzing customer feedback after interactions. Escalation Handling Allows the AI agent to identify when issues require human intervention and escalate them appropriately. Workflow Optimization Enables the AI agent to streamline repetitive customer service tasks, improving efficiency and response times. Show More ##### ## Voice Recognition - AI Voice Assistants (1) Voice Recognition Helps in understanding different accents, dialects, and speech patterns. Show More ##### ## Speech Synthesis - AI Voice Assistants (3) Speech Synthesis Helps to generate human-like speech responses. Customizable speech Provides customizable speech speed and intonation. Multiple voice actions Provides multiple voice options like gender, tone and style. Show More ##### ## Security and privacy - AI Voice Assistants (1) Encrypted communication Allows communications to be secure and authenticated. Show More ##### ## Compatibility - AI Voice Assistants (1) Cross platform compatibility Aids in syncing with multiple devices. Show More ##### ## Study Creation & Design - Conversational AI Survey Platforms (5) AI-Powered Question Generation Generate survey questions automatically using AI based on research objectives and target audience Research Objective Optimization Automatically optimize survey structure and question types to achieve specific research goals Cross-Platform Study Design Design studies that work seamlessly across web, mobile, voice, and video interfaces Multi-Modal Study Templates Access pre-built templates for various research methodologies including interviews, usability tests, and concept validation Adaptive Survey Logic Create dynamic survey flows that adapt questions based on previous responses using intelligent branching Show More ##### ## Participant Management & Recruitment - Conversational AI Survey Platforms (4) Incentive Automation Automatically manage participant incentives including payment processing and reward distribution Intelligent Screener Management Create and deploy dynamic screening questionnaires that adapt based on quota requirements and participant responses Global Participant Access Access diverse participant pools across multiple countries and languages through integrated recruitment networks Automated Panel Recruitment Automatically recruit qualified participants from integrated panel providers based on demographic and behavioral criteria Show More ##### ## Data Collection & Interview Moderation - Conversational AI Survey Platforms (3) Embed and present various media types including images, videos, prototypes, or websites for participant evaluation Embed and present various media types including images, videos, prototypes, or websites for participant evaluation AI Interview Moderation Conduct autonomous voice or video interviews using AI moderators that ask follow-up questions based on responses Create natural conversation flows that feel like human interactions rather than traditional form-based surveys Conduct autonomous voice or video interviews using AI moderators that ask follow-up questions based on responses Show More ##### ## Agentic AI - Video Translation (2) Cross-system Integration Works across multiple software systems or databases Natural Language Interaction Engages in human-like conversation for task delegation Show More ##### ## Conversational Automation - AI Agents for HR (2) Conversational Assistants Helps to engage employees through natural-language dialog to answer HR questions and guide workflows. Multi‑Language Support & Localization Interacts fluently across multiple languages and regions, adapting tone and HR context. Show More ##### ## Task Automation - AI Agents for HR (1) Autonomous Task Execution Helps perform end-to-end HR tasks like onboarding, leave approvals, or resume screening with minimal guidance. Show More ##### ## Predictive Analytics - AI Agents for HR (1) Attrition and Engagement Prediction Supports analysis sentiment and behavior data to signal disengagement or flight risk. Show More ##### ## Compliance & Policy - AI Agents for HR (1) Policy Enforcement & Compliance Automatically enforce local regulation and company policy during HR workflows. Show More ##### ## Multi‑System Integration - AI Agents for HR (1) System Integration & Data Access Helps fetch data from HRIS, ATS, payroll, ERP, and external sources to inform agent actions. Show More ##### ## Proactive Intervention - AI Agents for HR (1) Proactive Nudges & Conversation Support Initiate timely prompts like nudges for development, simulated difficult conversations, or manager reminders. Show More ##### ## Agent Governance - AI Agents for HR (1) Human‑in‑the‑Loop Governance Helps routing complex or critical decisions to humans, keeping oversight central to operations. Show More ##### ## Talent Acquisition & Recruitment - AI Agents for HR (2) AI‑Powered Candidate Screening Automates the evaluation of applicants by matching resumes to job requirements and shortlisting top candidates. Interview & Scheduling Agent Autonomously schedules interviews, follows up with candidates, and manages communication. 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