ElevenLabs Features

Supports integration to existing applications or devices.

Deliver voices in real time to your application via an API.

Deliver voices in real time to your application via an API.

Supports integration to existing applications or devices.

Provide tools to modify volume of voice.

Provide tools to modify pitch of voice.

Provide tools to modify speed of voice.

Provide tools to modify pronunciation of specific pre-defined words.

Provide tools to modify accent of voice.

Provide tools to modify emotion of voice, including happy, sad, and annoyed.

Allow users to change the speaking style, such as newscaster or conversational.

Provide tools to modify emotion of voice, including happy, sad, and annoyed.

Provide tools to modify pronunciation of specific pre-defined words.

Provide tools to modify volume of voice.

Provide tools to modify accent of voice.

Allow users to change the speaking style, such as newscaster or conversational.

Provide tools to modify pitch of voice.

Provide tools to modify speed of voice.

Allows users to create voices which sound natural and human-like.

Gives users the ability to choose from a number of audio formats including mp3, Linear16, and Ogg Opus.

Optimize for the type of speaker from which your speech is intended to play, such as headphones or phone lines.

Gives users the ability to choose from a number of audio formats including mp3, Linear16, and Ogg Opus, etc.

Allows users to build custom voices for TTS applications.

Supports multiple voices.

Provides personalized responses to interlocator based on segmentation or past responses.

Has tools (e.g. dashboards and reports) to better understand conversations Intelligent Virtual Assistants have had.

Can have a natural, human-like conversation with an interlocator.

Manage and support multiple languages

Allows business to edit conversations to meet the unique needs of one's business.

Gives users the ability to update systems, like CRM, based on conversations.

Allows users to maintain and observe the accuracy and viability of Intelligent Virtual Assistants.

Editing tool that allows users to drag and drop images, icons, widgets, or other components

Agents pause for human input at key steps and hand off tasks when beyond their confidence or authority.

Identifies the customer and personalizes interaction at every touchpoint.

Allows multiple related channels to interact at once to reduce transfers.

Prompts agents to engage customers based on contextual data, such as product usage or conversation history.

Provides features for sending outbound messages to engage customers through proactive support.

Can route contacts to agents the customer has worked with before.

Provides features for escalating conversations to the appropriate agent.

Maintains a transcript of conversations from all channels.

Enables customers to resolve queries or issues without the assistance of an agent.

Allows users to generate text based on a text prompt.

Condenses long documents or text into a brief summary.

Simulates human-like speech from text inputs.

Simulates human-like speech from text inputs

Use AI to generate content in the form of text, images, videos, etc.

Allows users to generate text based on a text prompt.

Condenses long documents or text into a brief summary.

Produces natural-sounding output.

Supports variety of audio and video input formats.

Supports modification of pitch, duration, pitch and gender of the voice.

Upload audio and video files

Allows users to preview morphed voice in real-time.

Provides a robust, user-friendly API to input and output content.

Allows users to share content to other channels and platforms.

Gives users ability to select a wide range of languages.

Helps in protecting data at rest and in transit.

Ensures secure transmission of data associated to dubbing projects.

Allows users to automate responses to customer inquiries across various channels.

Allows users to automate responses to customer inquiries across various channels.

Allows users to automate the process of generating and qualifying sales leads.

Allows users to automate the handling, processing, and management of documents.

Provides users the ability to automate the collection and analysis of feedback from customers, employees, or other stakeholders.

Process and analyze human language in text or audio form

Generative AI can generate synthetic data and simulate scenarios for training and testing purposes.

Allows the AI agent to learn from interactions and adapt its responses accordingly.

Allows the AI agent to learn from interactions and adapt its responses accordingly.

Provides the AI agent the ability to execute tasks without requiring constant user input.

Allows the AI agent to identify and resolve issues without user intervention.

Supports configuration using natural language instructions.

Allows users to customize the tone of agent.

Enables definition of clear security guardrails for agent actions.

Protect APIs from threats using authentication, access control and encryption

Protect sensitive data for digital privacy

Verify the identity of users/devices to enable secure access

Provides support across web, mobile, messaging apps, and other channels.

Allows customization of agent branding, including visual appearance and conversational style.

Equips agents with proactive response capabilities based on predefined triggers.

Facilitates seamless escalation to human employees for complex issues.

Supports various file formats

Processing different types of input like text, voice, images etc.

Provides analytics and reporting on agent performance and interactions.

Offers agents the ability to maintain contextual awareness across interactions.

Ensures compliance with data privacy and governance requirements.

Automates workflows and actions based on agent responses.

Allows the use of APIs for advanced agent configuration.

Enables interoperability with multiple platforms for unified experiences.

Allows integration with CRM data to ground agent responses in business context.

Set up connections to third-party platforms to improve business processes

Allows users to automate responses to customer inquiries across various channels.

Provides users the ability to automate the collection and analysis of feedback from customers, employees, or other stakeholders.

Allows users to automate the handling, processing, and management of documents.

Allows the AI agent to learn from interactions and adapt its responses accordingly.

Allows the AI agent to learn from interactions and adapt its responses accordingly.

Provides the AI agent the ability to execute tasks without requiring constant user input.

Allows the AI agent to identify and resolve issues without user intervention.

Allows users to automate the handling, processing, and management of documents.

Provides users the ability to automate the collection and analysis of feedback from customers, employees, or other stakeholders.

Allows the AI agent to learn from interactions and adapt its responses accordingly.

Provides the AI agent the ability to execute tasks without requiring constant user input.

Provides an AI agent that is able to make decisioning independently.

Allows the AI agent to identify and resolve issues without user intervention.

Provides users with automated updates on ticket progress and resolution timelines.

Enables the AI agent to track service level agreements and ensure timely ticket resolution.

Enables the AI agent to classify and prioritize tickets based on issue type and urgency.

Allows the AI agent to route tickets to the appropriate team or individual for resolution.

Allows the AI agent to automatically generate tickets from user inquiries or issues.

Enables the AI agent to retrieve and apply solutions from an IT knowledge base.

Enables the AI agent to automate repetitive IT tasks, such as password resets or software installations.

Allows the AI agent to diagnose and resolve IT issues without human intervention.

Provides users with instant, automated guidance to resolve common IT problems.

Allows the AI agent to identify and address potential IT issues before they escalate.

Allows the AI agent to autonomously resolve customer queries without human intervention.

Enables the AI agent to provide accurate answers based on the context of customer inquiries.

Allows the AI agent to analyze customer sentiment and adjust responses accordingly.

Enables the AI agent to retrieve information from a knowledge base to assist with query resolution.

Provides users the ability to interact with the AI agent in multiple languages for global support.

Enables the AI agent to initiate interactions, such as reminders or follow-ups, with customers.

Provides users the ability to automate gathering and analyzing customer feedback after interactions.

Allows the AI agent to identify when issues require human intervention and escalate them appropriately.

Enables the AI agent to streamline repetitive customer service tasks, improving efficiency and response times.

Helps in understanding different accents, dialects, and speech patterns.

Helps to generate human-like speech responses.

Provides customizable speech speed and intonation.

Provides multiple voice options like gender, tone and style.

Allows communications to be secure and authenticated.

Aids in syncing with multiple devices.

Generate survey questions automatically using AI based on research objectives and target audience

Automatically optimize survey structure and question types to achieve specific research goals

Design studies that work seamlessly across web, mobile, voice, and video interfaces

Access pre-built templates for various research methodologies including interviews, usability tests, and concept validation

Create dynamic survey flows that adapt questions based on previous responses using intelligent branching

Automatically manage participant incentives including payment processing and reward distribution

Create and deploy dynamic screening questionnaires that adapt based on quota requirements and participant responses

Access diverse participant pools across multiple countries and languages through integrated recruitment networks

Automatically recruit qualified participants from integrated panel providers based on demographic and behavioral criteria

Embed and present various media types including images, videos, prototypes, or websites for participant evaluation

Conduct autonomous voice or video interviews using AI moderators that ask follow-up questions based on responses

Conduct autonomous voice or video interviews using AI moderators that ask follow-up questions based on responses

Works across multiple software systems or databases

Engages in human-like conversation for task delegation

Helps to engage employees through natural-language dialog to answer HR questions and guide workflows.

Interacts fluently across multiple languages and regions, adapting tone and HR context.

Helps perform end-to-end HR tasks like onboarding, leave approvals, or resume screening with minimal guidance.

Supports analysis sentiment and behavior data to signal disengagement or flight risk.

Automatically enforce local regulation and company policy during HR workflows.

Helps fetch data from HRIS, ATS, payroll, ERP, and external sources to inform agent actions.

Initiate timely prompts like nudges for development, simulated difficult conversations, or manager reminders.

Helps routing complex or critical decisions to humans, keeping oversight central to operations.

Automates the evaluation of applicants by matching resumes to job requirements and shortlisting top candidates.

Autonomously schedules interviews, follows up with candidates, and manages communication.

Multiple agents work together, share tasks, and coordinate to achieve common goals.

Collection of processes, policies, and standards to manage the storage & usability of enterprise data

Process of carefully designing and constructing prompts or input instructions to achieve desired behaviors or outputs from AI models

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Build applications without the use of code

Track revisions and updates made to files and navigate between different versions

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Model the varying behavior of a system over time through diagrams

Application programming interface that allows for integration with other systems/databases

Store and save retrievable data

Observe and track the demand, usage, progress or quality of a system, product, or user

Manage a growing amount of work to meet increased demand without compromising performance

Manage budgets, track and optimize spending and align capacity to workload demand

Plan availability and assign specific time slots for tasks and resources

Interact with agents using conversational language

Define levels of authorization for access to specific files or systems

Ability to interact with various large language models, such as GPT-4, Claude 3, Gemini, Llama 3, and more

Identify which applications need to exchange data and enable these data connections

Flexible architecture allowing tailored configurations

Pre-defined templates within a library for common cases such as contracts, websites, emails, and more

Tools for the systematic analysis of various types of data or statistics

Helps understand a user's intentions/actions

Interprets what a user is doing based on context and helps guide them through the process.

Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work

Bots that work alongside humans on tasks that cannot be fully automated

Assemble applications and processes by dragging over and arranging pre-built components

Used as a promotional or demonstration tool in sales and marketing presentations

Use AI to generate content in the form of text, images, videos, etc.

Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Set up connections to third-party platforms to improve business processes

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral

Artificial neural networks using multiple layers of processing are used to extract progressively higher level features from data.

Assemble applications and bots from pre-made building blocks without having to write software code or knowing a programming language

Track and manage adherence to policies for any service, product, process, or supplier

Automatic reply functionality for incoming messages

Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills

Transfer queries and organize messages between agents

Adjust communications based on previous interactions or personal preferences

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement.

Program systems that assist users with their daily administrative responsibilities

AI-based platform which conducts a conversation via auditory or textual methods

Train your system to interpret and transcribe voice messages

View and track pertinent metrics to find patterns and gain insights from data

Create, manage and track all task activities and progression

Initiate interactions with customers by proactively starting conversations or providing informational content

Software program that continuously adjusts its behavior based on observed data

Configure existing workflows to meet your organization's needs

Automate processes from start to finish without human assistance

Recording, transcription, and analysis of sales calls for the purpose of training and generating insights

Streamlining repetitive tasks and activities through automated and predefined workflows

Managing and resolving errors that occur during program execution to maintain stability

Categorize words in a text with a particular part of speech, depending on the definition of the word and its context.

Process and analyze human language in text or audio form

Provide online support for your customers through live chat or help desk functionality

Automatically create subtitles/closed captions

Train your system to interpret and transcribe voice messages

Provides a channel for team members to share media files, communicate, and work together

Mark sentences, keywords, or phrases with specific time codes

Variable fonts or unique font pairings for designs

Use AI to generate content in the form of text, images, videos, etc.

Human service component to captioning software

Upload images, videos, and other types of media

Create text to match video content

Identify specific keywords in documents

Pull information from scanning entire documents

Supports multiple file formats, such as Doc, Docx, PDF, HTML, etc.

Analyze, correct, and monitor speech for transcriptions or recordings

Preview materials before finalizing projects

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Producing & broadcasting a variety of live video content over the internet, spanning live events, presentations, webinars & interviews

Track revisions and updates made to files and navigate between different versions

Manage a growing amount of work to meet increased demand without compromising performance

Adjust communications based on previous interactions or personal preferences

Automatically retrieve and pull information from documents, websites, images, data sets, and other sources

Event-driven HTTP callback that automatically sends real-time data between applications

Application programming interface that allows for integration with other systems/databases

Process and analyze human language in text or audio form

Automatically switching to secondary AI model(s) during failure or hallucinations

Assemble applications and processes by dragging over and arranging pre-built components

Ability to interact with various large language models, such as GPT-4, Claude 3, Gemini, Llama 3, and more

Chatbot or AI assistant that answers queries and provides recommendations within an application

Execution of software tests by leveraging automation tools

Collection of processes, policies, and standards to manage the storage & usability of enterprise data

Provides a channel for team members to share media files, communicate, and work together

Pre-defined templates within a library for common cases such as contracts, websites, emails, and more

Designing how agent will communicate, take decisions and behave in different scenarios via flowcharts, scripts, or visual editors

Artificial neural networks using multiple layers of processing are used to extract progressively higher level features from data.

Process of testing an ML algorithm by feeding it training data to learn from

Tools for the systematic analysis of various types of data or statistics

Allow users to access multiple services after entering their login credentials once

Detect and remove errors

Manage the processes involved when making the application ready for use

Managing and resolving errors that occur during program execution to maintain stability

Designed for usage in creative content.

Check text for proper grammar usage

Visual GUI that allows users to manage audio tracks, instruments, filters, etc.

Caters to sales teams

Tools for the systematic analysis of various types of data or statistics

Compliant with WCAG standards (makes web content more accessible to people with disabilities)

Centralized repository to store content and assets

Share pre-configured sets of data organized and presented in a specific manner with the organization

AI-based platform which conducts a conversation via auditory or textual methods

The ability to create unique content

Ability to handle large datasets

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Train your system to interpret and transcribe voice messages

Provides a channel for team members to share media files, communicate, and work together

Process of extracting and classifying information from text, such as tweets, emails, product reviews, etc

Detects variations in pronunciation or variations in spelling across regions.

Generates computer-based voices from text or scripts.

Supports Speech Synthesis Markup Language.

View messages sent by both parties during the chat conversation

For the intention to be used by marketing teams

Analyze, correct, and monitor speech for transcriptions or recordings

Plan and coordinate all the resources, costs and time needed to execute assignments

Manage and support multiple languages

Translate multiple types of language through AI technology

Process and analyze human language in text or audio form

Application programming interface that allows for integration with other systems/databases

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Train your system to interpret and transcribe voice messages

Proactively detect errors or bugs, delivering actionable and team-oriented suggestions for remediation

Track and interpret metrics on the usage of company resources

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Track and manage adherence to policies for any service, product, process, or supplier

Store, manage, and track all electronic documents in a centralized location

Online portal through which end users can access the system, manage tasks, or obtain information

Completes tasks independently without constant human intervention

View and track pertinent metrics to find patterns and gain insights from data

Categorize emotions expressed and identify if they are positive, negative or neutral

Maintain security, compliance, and data privacy protocols for all interactions

Protect sensitive data for digital privacy

Addition of necessary external data, applications, tools, or features

Agents pause for human input at key steps and hand off tasks when beyond their confidence or authority.

Autonomously executes tasks such as scheduling, refunds, and renewals by integrating with external systems and APIs.

Process and analyze human language in text or audio form

Utilize NLP or speech recognition to understand conversational requests and provide accurate, context-aware responses

Manage and support multiple languages

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Embed/link applications into third party software so it can be accessed within a third party system

Predict future data based on historical data sets

Track interaction history by documenting conversations for contacts

Define and manage the persona, response style, and functional scope of AI agents to suit different use cases and business processes.

Intuitive interface and user-friendly design which seamlessly integrate with existing workflows

Manage incidents related to outages or breaches in functionality of IT systems

Tickets are automatically assigned to specific agents based on predefined rules

Set and monitor service level agreements to ensure timely response and resolution

Connect to organizational knowledge repositories and databases

Allow customers/users to submit support queries and service requests

Streamlining repetitive tasks and activities through automated and predefined workflows

Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support

Integration with third-party CRM systems

Allows the AI agent to route inbound inquiries to the appropriate team or individual based on context.

Interprets what a user is doing based on context and helps guide them through the process.

Record and track all relevant internal and external communications

Copy on the page or chat window encouraging the user to engage with the chat option

Track, manage, or resolve user requests and IT incidents/issues

Integrate with core HR systems such as HRIS, ATS, knowledge bases, and payroll software

Define a process for transferring calls/tickets to management

Provide proactive or multi-step task support, not only reactive conversational responses

Initiate timely prompts like nudges for development, simulated difficult conversations, or manager reminders

Automates the evaluation of applicants by matching resumes to job requirements and shortlisting top candidates

Automatically enforce local regulation and company policy during HR workflows.

Autonomously schedules interviews, follows up with candidates, and manages communication

Helps routing complex or critical decisions to humans, keeping oversight central to operations

Autonomously perform or assist with HR tasks across the employee lifecycle