[ EBizCharge Reviews ](https://www.g2.com/products/ebizcharge/reviews) [ EBizCharge Reviews ](https://www.g2.com/products/ebizcharge/reviews) # EBizCharge Features ##### ## Payment Options (11) Coupons, Discounts, Promotions, and Gift Cards Ability to accept coupons, discounts, promotions, and gift cards. Recurring Billing Ability to charge customers on a recurring basis for subscription-based purchases Instant Payment Customer data is securely stored so there is no need to repeatedly enter data for multiple purchases Accepted Credit Cards and Debit Cards Ability to accept different types of credit and debit cards ACH Payments and eCheck Processing Ability to accept and process eChecks and ACH payments as a form of payment Split Payments Ability to split payments between merchant and sellers Real-Time Payments Supports real time payments Multi-Currency Allows users to process payments in multiple currencies. Self Service Portal Online portal through which end users can access the system, manage tasks, or obtain information Multi-Currency Allows users to process payments in multiple currencies. Self Service Portal Online portal through which end users can access the system, manage tasks, or obtain information Show More ##### ## Administration (18) Reporting/Dashboards Access pre-built and custom reports and dashboards. User, Role, and Access Management Grant access to select data, features, objects, etc. based on the users, user role, groups, etc. Payout Time Turnaround time for money to be transferred to the merchant's bank account Manual Payment Entry Web form that the merchant can use to enter credit card payments manually (from over the phone, mail, etc) and issue returns or void previous transactions Dispute Resolution The process for handling chargebacks and disputes with the payment gateway. Omnichannel Process payments from multiple channels such as ACH, mobile, or e-commerce. Levels 1 & 2 Supports levels 1 and 2 for credit card payment processing. Level 3 Supports level 3 credit card processing which requires additional data for qualification. Reporting & Analytics Reports and analytics created from payment data. E-commerce Integration The ability to integrate directly with an e-commerce platform in order to create a seamless checkout experience. Processing Fees Fees associated with processing individual transactions that may be based on a percentage of the purchase or a flat rate. POS Integration The ability to integrate with a POS system in order to allow the processing of credit card or mobile payments in a store setting. Omnichannel Process payments from multiple channels such as ACH, mobile, or e-commerce. Levels 1 & 2 Supports levels 1 and 2 for credit card payment processing. Level 3 Supports level 3 credit card processing which requires additional data for qualification. Payment Gateway Integration Integration with payment gateways to facilitate online transactions ACH Payment Processing Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) Cryptocurrency Processing Accept and process cryptocurrency transactions such as Bitcoin Show More ##### ## Security (6) PCI Compliance Ensures that the service is building and maintaining a secure network; protecting cardholder data; maintaining a vulnerability management program; implementing strong access control measures; regularly monitoring and testing networks; and maintaining an information security policy Fraud Protection Tools Fraud protection filters such as high risk countries, email service provider risk, high risk BIN, account number velocity, high item number, shipping/billing mismatch, AVS failure, CSC failure, and others Data Tokenization Sensitive data (personal info, CC info, etc) is replaced with non-sensitive equivalent, aka a Token. The tokens act as a reference that maps back to the sensitive data through a tokenization system. Two-Factor Authentication An additional layer of security to prevent fraudulent activity (such as creating an account and verifying an email address and cell phone number) POS Verification Support cardholder verification methods for POS transactions. POS Verification Support cardholder verification methods for POS transactions. Show More ##### ## Development (4) Customization (Fields, Objects, and Layouts) Allows developers to customize payment form to accommodate their unique processes. APIs Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc with other software applications. Accounting Software Integration Provides standard integration with merchant's accounting software E-Commerce Software Integration Provides standard integration with merchant's e-commerce software Show More ##### ## Platform (10) Performance and Reliability Payment gateway is consistently available (up-time) and allows users to complete tasks quickly because they are not waiting for the gateway to respond to an action they took. System scales with load. Internationalization - Currency/Language The gateway supports multiple currencies and languages to enable business from customers in multiple countries Internationalization - Operating Country The payment gateway is supported in the country in which the merchant operates API / Integrations Application Programming Interface—Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc. with other software applications. PCI Regulation Compliance Complies with payment card industry (PCI) regulations Supplemental Technology Supports EMV chip card and Near Field Communications (NFC) technologies Accounting integration Provide integration with accounting software and ERP systems. E-commerce Integration Provide integration with B2B and B2C e-commerce platforms Accounting integration Provide integration with accounting software and ERP systems. E-commerce Integration Provide integration with B2B and B2C e-commerce platforms Show More ##### ## Payment Methods (3) ACH Automated Clearing House (ACH) is an electronic network that processes large volumes of financial transactions, including B2B payments. Credit and Debit Corporate debit and credit cards used specifically for B2B payments Wire Transfer Electronic fund transfers between entities Show More ##### ## Payment Processing (7) Batch Processing Payments can be processed by batch without manual intervention Payments Scheduling Ability to schedule payments at predefined dates and times Automated Workflows Workflows to manage every stage of the payment process Self Service Self-service portals and mobile apps to submit invoices for processing Reconciliation Match invoices, payments, and bank statement information Settlements Clearing of electronic payments to transfer funds from customers to suppliers Payment Tracking Track each stage of the payment process and manage payments history Show More ##### ## Security and Compliance (6) PCI Compliant Comply with information security standards for credit card processing P2PE Point-to-point encryption to convert sensitive financial information into indecipherable code Fraud Management Features to protect companies from attempts to steal sensitive information like credit card details SSL Encryption Secure Sockets Layer is the standard security protocol for encryption of electronic data SOX Comply with the Sarbanes-Oxley Act (SOX) to protect companies and the public from accounting erros and fraud SOC Ensure compliance with Association of International Certified Professional Accountants standards for cloud vendors SOC1 and SOC 2 Show More ##### ## Integration (8) Agnostic Integration The software can be integrated with any other products Reporting Consolidation Reports are generated using financial data from multiple sources Plugins and APIs The vendor provides pugins and APIs that customers can use to create custom integrations Accounting Provide integration with accounting and financial management software Payments Integrates with other payments software ERP Deliver integrations with accounting modules of ERP systems Mobile Payments Clients can submit payments via mobile devices CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Show More ##### ## Billing (4) Automation Ability to create and send invoices automatically at predefined or custom frequencies. Consolidation Consolidate invoices so customers can make one payment for multiple bills. Adjustments Adjust invoices to handle exceptions and correct errors. Blacklisting Allows users to temporarily or permanently block potential fraudsters. Show More ##### ## Dunning (3) Collections Assists users in collecting payments for unpaid invoices. Dispute Management Manages disputes regarding billing and payments. Escalation Define escalation processes to suspend service for unpaid invoices. Show More ##### ## Performance (3) Packages Track the financial performance of various types of packages. Discounts Identify the impact of special pricing and discounts on revenue. Plan Changes Monitor plan changes such as upgrades and downgrades, or cancellations. Show More ##### ## Payment Processing (9) Encryption Built-in security to protect payment information in order to prevent fraud and hacking. Credit Card Processing The ability to process credit card payments and receive approval or denial of funds from the customer's bank. Mobile Payments The ability to process mobile payments from a mobile wallet or other mobile phone payment app. Digital Wallet Integration The ability to process payments from a digital wallet service or other digital payment method. Debit/Credit Card Processing Accept and process credit/debit card transactions Online Payments Accept and process online payment transactions Partial Payments Allow customers to make a partial payment on an invoice and track remaining debt In-Person Payments Transactions that typically involve face-to-face interactions between the payer and the payee Digital Wallet Payments Allows customers to check out with wallet payment methods that digitally store credit and debit cards Show More ##### ## Reporting (9) Dimensions Reports revenue based on various dimensions, such as subscription segments, geographies, or discounts Deferred Revenue Tracks revenue for goods or services that have yet to be collected Revenue Recognition Accurately determines and reports the accounting period when revenues are recognized Status Reports on the status of invoices or payments Customer Credit Run reports on customer credit History Tracks all transactions, from issuing invoices to payment reminders to receiving payment Sales Tax Management Calculation of consumption tax imposed on the sale of goods/services Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Customer Statements Reports that show customers their invoices, payments, and balance on the account Show More ##### ## Bill Generation (9) Templates Provide standard invoice templates that can be customized by users Digital Billing Ability to convert invoices to digital formats such as PDF Recurring Billing Automatically generates invoices at pre-defined time intervals Hourly Billing Business model that charges based on the amount of time spent on an hourly basis Contingency Billing Business model where clients pay their lawyer a fee only if the case is won/settled successfully Project Billing Business model that bills clients an amount based on the project/task/job performed Multi-Period Recurring Billing Set rebilling periods, charging customers one rate annually or semi-annually, then a better rate afterward, as a subscriber benefit Recurring/Subscription Billing Automated process of charging customers at regular intervals for repeated access or use of a product or service Deferred Billing Buyer isn't billed until the period is up without any interest charges Show More ##### ## Bill Processing (16) Consolidation Allow users to consolidate multiple invoices into one Batch Invoicing Ability to create multiple types of invoices Management Manage invoicing for different types of products or services Compliance Management Track and manage adherence to policies for any service, product, process, or supplier Purchase Order Management Create, send, and track purchase orders and their statuses Document Management Store, manage, and track all electronic documents in a centralized location Email Management Manage, store and organize emails within the system or via third-party apps Client Management Manage contact details and communication with clients Dunning Management Process of automatically notifying clients when payments fail to ensure invoices are paid Master Data Management Verify, organize, manage & store enterprise data assets in a centralized repository Refund Management Oversee the process of issuing refunds Discount Management Track products that are for sale at a reduced price or part of coupon promotions Sales Tax Management Calculation of consumption tax imposed on the sale of goods/services Subscription Management Process of managing customer subscription lifecycle for a recurring service or a product Recurring Invoicing Generate recurring invoices Billing & Invoicing Create, manage, and send invoices or bills to customers Show More ##### ## Payment Types (3) AP Automation Manages large volumes of invoices and financial transactions between a company and its suppliers E-Commerce Facilitates the acceptance of electronic payment for online transactions Retail Features a common interface for in-store, online, and on-the-go set across all acceptance points Show More ##### ## Integrations (3) Accounting Integrates with accounting or similar platforms ERP Integrates with ERP systems CPM Integrates with Corporate Performance Management platforms Show More ##### ## Transactions (3) Credits Manages credit limits based on customer credit scores, payment history, or other financial metrics Invoices Creates or imports invoices Partial Payments Allow customers to make a partial payment on an invoice and track remaining debt Show More ##### ## Workflows (2) Approvals Offers customizable approval processes for all types of transactions Bank Reconciliation Compare and match accounting/financial records with corresponding bank statements Show More ##### ## Payments - Embedded Payments (3) Processing Process payments from customers and track late or incomplete payments. Fraud Protection Protect against payment fraud and fraudulent transactions. Payment Methods Support multiple payment methods such as credit and debit cards or bank transfers. Show More ##### ## Personalization - Embedded Payments (4) Customer Onboarding Include features to manage the onboarding of new customers. Checkout Customization Deliver checkout portals that can be customized by users. Localization Allow users to personalize payments by geographical location. Merchant Portal Provide a portal that merchants can use to track payments. Show More ##### ## Setup - Embedded Payments (3) Payment Flows Define workflows to process different types of payments. APIs Provide application programming interfaces to integrate with other software solutions. Dispute Management Include features to manage disputes related to payments. Show More ##### ## Analytics - Embedded Payments (3) Transactions Analyze payments to identify the value of failed or incorrect payments. Reconciliation Matches payments with billing and invoices to ensure that customers are charged correctly. Revenue Track the revenue generated by subscriptions and the payments made by customers. Show More ##### ## Agentic AI - Payment Gateways (3) Autonomous Task Execution Capability to perform complex tasks without constant human input Cross-system Integration Works across multiple software systems or databases Decision Making Makes informed choices based on available data and objectives Show More ##### ## Agentic AI - Subscription Billing (6) Autonomous Task Execution Capability to perform complex tasks without constant human input Multi-step Planning Ability to break down and plan multi-step processes Cross-system Integration Works across multiple software systems or databases Adaptive Learning Improves performance based on feedback and experience Third-Party Integrations Set up connections to third-party platforms to improve business processes Accounting Integration Integrate with a third-party accounting system Show More ##### ## Agentic AI - Embedded Payments (1) Cross-system Integration Works across multiple software systems or databases Show More ##### ## Agentic AI - Billing (1) Autonomous Task Execution Capability to perform complex tasks without constant human input Show More ##### ## Agentic AI - Accounts Receivable Automation (1) Autonomous Task Execution Capability to perform complex tasks without constant human input Show More ##### ## Agentic AI - Enterprise Payment (1) Adaptive Learning Improves performance based on feedback and experience Show More ##### ## AI - Accounts Receivable (3) Generative Sends automated messages and reminders, resolves disputes, or does proactive outreach. Responses Responds to basic questions from inbound emails. Predictive Analytics Analyzes past transactions to make a prediction of when future payments are likely to be paid. Show More ##### ## Additional Functionality (186) File Encryption Encrypts data within the file, which can only be decrypted using a password or encryption key Reporting & Statistics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Contact Database Centralized database of stakeholders and their contact information such as names, address, phone number etc. Third-Party Integrations Set up connections to third-party platforms to improve business processes AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users File Sharing Public or private sharing of digital files such as documents, audio/video, images, and more Purchasing & Receiving Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity Multi-Language Manage and support multiple languages Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Customizable Invoices Invoices that can be tailored according to company's branding, payment terms and personalized information Real-Time Reporting Active reporting of data and metrics Credit Card Processing Accept and process credit card transactions Quotes/Estimates Generate quotes or estimates for customers Fraud Detection Identify and prevent suspicious activity Real-Time Data Receive data and information in real time Generative AI Use AI to generate content in the form of text, images, videos, etc. Dynamic Pricing Real-time price adjustment for a product or service to reflect changing market conditions, geolocation, customer behavior, etc. Credit Note Legal document used by sellers & buyers to adjust invoice values in case of wrong billing, damaged goods etc. Duplicate Detection Compare new data with existing records to detect duplicate entries Invoice History Store and view prior invoices for each account/client Reminders Timed notification for any upcoming task, deadline, appointment, or activity Billing Portal Gateway through which end users can view past bills and pay current invoices Accounting Integration Integrate with a third-party accounting system Backup and Recovery Create backups and provide methods to recover deleted/lost data Customizable Branding Add customized logos and colors to align with company branding Bulk Send Process of sending a large number of documents, messages or emails to multiple recipients at once Invoice Creation Create invoices from scratch or have recurring invoices Time & Expense Tracking Log and record hours worked and costs spent to assist in billing and invoicing API Application programming interface that allows for integration with other systems/databases Customizable Reports Alter the layout and content of reports Projections Estimate or forecast of a future scenario based on the study of present trends Multi-Currency Manage and handle various international currencies Event Logs A chronological record of actions or occurrences within a network, software, or process Invoice Processing Creation, processing, verification, and execution of invoices till the payment is made Automated Receipt Matching Match digital receipt images or data with corresponding expense entries Tax Calculation Calculate tax and make deductions on gross income from sources like wages, investments or self-employment Payment Processing Accept, record, and reconcile financial transactions Data Import/Export Import and export data to and from software applications Real-Time Analytics Analyze and gain insights into data in real-time Client Portal Private online space that lets businesses securely share documents and provide information access to clients Email Reminders Reminders sent via email Mobile Access Access software remotely via mobile devices Bank Reconciliation Compare and match accounting/financial records with corresponding bank statements Transaction History Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period Customer Accounts Record customer information, purchase history, and other notes Customizable Fields Customize data fields to support various needs and use cases PCI Compliance Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS) Audit Trail A record of all activities within the system, including user access, changes made, etc. Multiple Payment Options Process payments via multiple modes directly through the application Self Service Portal Online portal through which end users can access the system, manage tasks, or obtain information ACH Payment Processing Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) Third-Party Integration Addition of necessary external data, applications, tools, or features Payment Tracking Track sent and received payments, invoices, and bills. Batch Processing Software's ability to perform similar action on multiple similar files simultaneously Approval Workflow Route documents and other data through one or more stakeholders for review and approval For Small Businesses Designed for small businesses Tax Compliance Track tax-related transactions, tax remittance and tax reporting for various groups of employees and contractors Workflow Automation Streamlining repetitive tasks and activities through automated and predefined workflows For Telecommunications Industry Specifically for telecommunications industry Reporting & Statistics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Customer History Access previous interactions or concerns to maintain customer relationships Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Service Provisioning Allocate necessary resources such as equipment, wiring, and transmission available in a carrier's network. Multi-Currency Manage and handle various international currencies Self Service Portal Online portal through which end users can access the system, manage tasks, or obtain information Pre-Paid Service Services paid in advance before the end of the monthly billing cycle. Product Catalog Present a catalog of inventory that customers can view Generative AI Use AI to generate content in the form of text, images, videos, etc. Configurable Workflow Configure existing workflows to meet your organization's needs Payment Processing Accept, record, and reconcile financial transactions Call Data Records(CDR) Records or detailed document of call data produced by a telephone exchange over telecommunications equipment. API Application programming interface that allows for integration with other systems/databases Flexible Rate Tables Control and set flexible rates that depend on multiple variables and enable rate automation and calculation Audit Trail A record of all activities within the system, including user access, changes made, etc. Customer Accounts Record customer information, purchase history, and other notes CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users For Internet Service Providers (ISP) Companies that provide access to the internet and its related services. Post-Paid Service Services paid in real-time or end of the monthly billing cycle. ACH Payment Processing Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) Data Import/Export Import and export data to and from software applications Real-Time Analytics Analyze and gain insights into data in real-time Client Portal Private online space that lets businesses securely share documents and provide information access to clients Email Reminders Reminders sent via email Customizable Branding Add customized logos and colors to align with company branding Mobile Access Access software remotely via mobile devices Tax Calculation Calculate tax and make deductions on gross income from sources like wages, investments or self-employment Bank Reconciliation Compare and match accounting/financial records with corresponding bank statements Transaction History Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period Contact Database Centralized database of stakeholders and their contact information such as names, address, phone number etc. Credit Card Processing Accept and process credit card transactions Customizable Fields Customize data fields to support various needs and use cases Real-Time Data Receive data and information in real time Invoice Processing Creation, processing, verification, and execution of invoices till the payment is made PCI Compliance Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS) Multiple Payment Options Process payments via multiple modes directly through the application Reporting & Statistics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Customizable Reports Alter the layout and content of reports Generative AI Use AI to generate content in the form of text, images, videos, etc. Expense Tracking Monitor and record expenses such as purchases or charges incurred Data Import/Export Import and export data to and from software applications Real-Time Data Receive data and information in real time User Management Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks ACH Payment Processing Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) Invoice Processing Creation, processing, verification, and execution of invoices till the payment is made Billing & Invoicing Create, manage, and send invoices or bills to customers Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Contact Database Centralized database of stakeholders and their contact information such as names, address, phone number etc. Aging Tracking Categorizes outstanding invoices based on the amount of time they have remained unpaid Purchase Order Management Create, send, and track purchase orders and their statuses Audit Trail A record of all activities within the system, including user access, changes made, etc. Discount Management Track products that are for sale at a reduced price or part of coupon promotions General Ledger Centralized accounting record which tracks all financial transactions Document Management Store, manage, and track all electronic documents in a centralized location Receivables Ledger A list of customers and their payments due updated on a monthly basis Recurring/Subscription Billing Automated process of charging customers at regular intervals for repeated access or use of a product or service Multi-Currency Manage and handle various international currencies Workflow Management Create, design and manage workflows for repetitive tasks Credit Card Processing Accept and process credit card transactions Task Management Create, manage and track all task activities and progression Customizable Templates Pre-designed layouts that can be customized to match preferences and requirements Forecasting Form predictions based on past and present data/trends Cash Flow Management Monitoring, analysis, and projection of the movement of cash into and out of a business over a specific period Self Service Portal Online portal through which end users can access the system, manage tasks, or obtain information Reminders Timed notification for any upcoming task, deadline, appointment, or activity Check Processing Receive and deposit or issue and record check payments Receipt Management Upload, track, and submit receipts in a central database Overpayment Processing Flag a transaction when a customer pays more than they owe and either refund the overpayment or save the overpayment as a credit Financial Management Plan, manage, and track the financial activities of an individual or organization Third-Party Integrations Set up connections to third-party platforms to improve business processes Payment Collection Tracking, managing, and initiating the transfer of funds for overdue customer payments Approval Process Control Manage the process of evaluating documents or requests submitted for approval API Application programming interface that allows for integration with other systems/databases Profit/Loss Statement A type of financial statement used to record and report an organization's revenues, costs, and expenses over a specific amount of time Data Synchronization Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Transaction Monitoring Monitor or audit historical and current transactions to analyze customer account activities Purchasing & Receiving Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity Contactless NFC Near-field communication method to share data and process contactless payments Offline Access Ability of websites, web applications, or mobile applications to function without an active internet connection Electronic Signature Digitally sign online documents PCI Compliance Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS) Credit Card Management Financial system that helps create and manage physical/digital credit cards and track transaction activities Fraud Detection Identify and prevent suspicious activity SSL Security Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Mobile Access Access software remotely via mobile devices Generative AI Use AI to generate content in the form of text, images, videos, etc. Returns Management Track and facilitate returns of products sold Discount Management Track products that are for sale at a reduced price or part of coupon promotions Reminders Timed notification for any upcoming task, deadline, appointment, or activity Barcode/Ticket Scanning Scan barcodes to ensure accurate pricing and label tracking Reporting & Statistics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Recurring/Subscription Billing Automated process of charging customers at regular intervals for repeated access or use of a product or service Compliance Management Track and manage adherence to policies for any service, product, process, or supplier Transaction History Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period Mobile Card Reader Hardware device connected to smartphones for processing payments Sales Tax Management Calculation of consumption tax imposed on the sale of goods/services Customer Database A collection of customer information such as contact details, demographics, previous interactions, etc. Receipt Management Upload, track, and submit receipts in a central database Customizable Branding Add customized logos and colors to align with company branding Invoice Management Captures invoice data and maintains comprehensive records for auditing and reporting purposes Cash Management Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances Remote Access/Control Access work applications remotely, for when working away from the office and/or traveling Multi-Location Manage and support multiple locations Sales Trend Analysis Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Gift Card Management Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus Sales Reports Reports specific to sales analysis for trends and strategies AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Multiple Payment Options Process payments via multiple modes directly through the application Loyalty Program Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Status Tracking Track the status over time for a request, process, asset, or transaction Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Expense Tracking Monitor and record expenses such as purchases or charges incurred Data Security Protect sensitive data for digital privacy Payment Links Send clickable links via text or email to collect payments from customers API Application programming interface that allows for integration with other systems/databases Payment Fraud Prevention Tools to prevent payment fraud, such as identity authentication, risk analysis, seller protection, etc. Payment Reconciliation Reconcile payments with corresponding invoices or orders for accounting purposes Data Import/Export Import and export data to and from software applications Search/Filter Search and filter data across systems to locate required information by entering keywords or certain criteria Real-Time Data Receive data and information in real time Billing & Invoicing Create, manage, and send invoices or bills to customers Show More ## Top-Rated Alternatives [ ![Stripe Payments](https://images.g2crowd.com/uploads/product/hd_favicon/3af79c77413d7e58d0322c1de5bfdb8e/stripe-stripe-payments.svg "Stripe Payments") Stripe Payments 4.2/5(458) ](https://www.g2.com/products/stripe-stripe-payments/reviews) [ ![Authorize.net](https://images.g2crowd.com/uploads/product/hd_favicon/05af5f07346d2484010aa2458d7e7afc/authorize-net.svg "Authorize.net") Authorize.net 4.2/5(221) ](https://www.g2.com/products/authorize-net/reviews) [ ![PayPal Payments](https://images.g2crowd.com/uploads/product/hd_favicon/6257a9c028b45bdc1f1ca9725d6e214c/paypal.png "PayPal Payments") PayPal Payments 4.4/5(2,749) ](https://www.g2.com/products/paypal/reviews) [ View All Alternatives ](https://www.g2.com/products/ebizcharge/competitors/alternatives) ## Technology Glossary Features View full feature definition View definitions of the features and discover new technology terms. [View Glossary](/glossary) [Online Payment](/glossary/online-payment-definition) Online payments are the exchange of monetary funds between buyers and sellers via the internet. This software feature helps perform a majority of purchases and sales conducted on the internet. [Dispute Resolution](/glossary/dispute-resolution) Dispute resolution resolves conflicts using negotiation, mediation, arbitration, or litigation for faster, cost-effective, and flexible outcomes. [PCI Compliance](/glossary/pci-compliance-definition) PCI compliance is the set of PCI DSS standards businesses must follow to protect credit card data. Learn its levels, 12 requirements, and benefits. 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