Achieve Reviews & Product Details

The platform is intuitive and user-friendly, making it easy for both staff and students to navigate. The analytics provided are clear and straightforward to collect. Our school has considered integrating the retention tool, as it promises to offer deeper insights into how we can better support students and enhance their academic success. Currently, we use this product daily across six different departments.

The customer support team is outstanding. They are consistently patient and always able to resolve any issues that come up. Their collaboration with our IT department for upgrades and troubleshooting has been excellent. Review collected by and hosted on G2.com.

Honestly, nothing about the system stands out to me as something I dislike. Review collected by and hosted on G2.com.

We use Achieve for appointment scheduling and case management primarily, and it has been a powerful tool for multiple departments. The level of customization for creating multiple appointment types and confirmation emails has been helpful for us. We've also had great utility out of the group appointments and check in queue. The customer support for Achieve has also been helpful, when I send questions or need help troubleshooting they are right there to help. Review collected by and hosted on G2.com.

There was a learning curve to using the platform, the documentation did help in some areas but I wish I had a way to talk with other users to troubleshoot issues. Something like a user forum would be incredibly helpful! Review collected by and hosted on G2.com.

I really like how Achieve is incredibly intuitive and packed with a lot of features, making it easy to manage my advising caseload. It simplifies the process for student check-ins and queue management, allowing me to document notes efficiently and tag student accounts with useful details like cohort information for future reference. The customer service aspect of Achieve is exceptional. Bobby, in particular, is extremely helpful, always eager to assist and demonstrate new functionalities, which makes me feel heard and valued as a customer. His enthusiasm and care instill confidence in using Achieve. These features enhance my ability to track and manage student cohorts and special populations, streamline follow-up appointments, record and refer to previous notes, and organize all necessary student information in one centralized platform. Additionally, Achieve integrates seamlessly with our university's LMS and Banner systems, allowing real-time access to student grades which facilitates meaningful conversations during advising sessions. This integration capability further enhances its usability and effectiveness. Review collected by and hosted on G2.com.

Sometimes it's hard to find some of the features in Achieve, although they are there. It requires some effort to locate them at times. Review collected by and hosted on G2.com.

I appreciate the immediate and pertinent assistance provided by Achieve's customer service whenever I encounter issues, especially with customizations not detailed in the documentation. The integration of Achieve with Outlook calendars is a standout feature, boosting productivity by automating availability settings and facilitating seamless communication and record-keeping for student appointments. Additionally, the ability to pre-screen students with questionnaires attached to their appointments is particularly beneficial. The new user interface is well-organized and easy to use, enhancing the overall user experience. Achieve effectively solves problems for my role, providing an integrated appointment booking portal that streamlines the processes for advisors, tutors, and coaches. Review collected by and hosted on G2.com.

I find the documentation for Achieve lacking in several areas. While it covers the basics sufficiently, it falls short when it comes to implementing customizations and advanced features. The lack of detailed guidance in these areas often forces me to do my own testing to figure out how things work, which can be time-consuming. Additionally, the documentation is in PDF form and not easily searchable, making it cumbersome to navigate through different topics. It would be much more helpful if specific use cases were included to provide a clearer understanding of complex functionalities. The student portal section, in particular, needs more comprehensive explanations on how settings impact the user experience beyond just the landing page. Review collected by and hosted on G2.com.

A centralized program that allows nursing faculty to record student notes and manage appointments in one place can greatly improve communication and continuity across all levels of my nursing program. By storing academic and clinical observations, meeting records, and progress updates in a shared, secure platform, faculty and administrators can ensure that everyone involved in a student’s education has access to consistent, up-to-date information. This promotes early identification of concerns, coordinated support, and more meaningful feedback for students. The ability to schedule and document advising or remediation sessions also strengthens accountability and follow-through. When used consistently, such a system can streamline faculty workload, enhance data collection for accreditation and evaluation purposes, and reduce miscommunication between academic and clinical teams. However, its effectiveness depends on ease of use, adequate training, and clear expectations for documentation. Overall, this type of program provides a valuable foundation for more organized, transparent, and collaborative communication throughout my nursing education program. Review collected by and hosted on G2.com.

Nothing that cannot be easily resolved by our contact person. Review collected by and hosted on G2.com.

I’ve been using this platform for work for almost ten years. Students can schedule their own appointments, or the front desk and advising faculty call also help a student schedule appointments to meet with us. Were able to write notes in the system for every student, so that all advisors can see a students past history. We also utilize the system for same day and walk in students. It’s proven to be very flexible and helpful over the years, and it changed our offices processes for the bettter. Review collected by and hosted on G2.com.

The only improvement I would like to see is that the system remind the student which modality they selected for the appointment. Students can select in person, phone or zoom. Sometimes they forget which modality they selected. They do get a confirmation email and a reminder, but it doesn’t specify which modality they selected. Review collected by and hosted on G2.com.

I have been using this product for almost 5 years now. I have enjoyed seeing the developments and improvements made to meet end user needs. What I appreciate the most is how responsive the team is to our inquiries regardless of how general or in depth they are. Achieve is easy to get into and understand quickly. Their reports functionality is again, also very easy to get in, understand and extract data. Review collected by and hosted on G2.com.

I do not have anything to report at this time. Review collected by and hosted on G2.com.

I am in ITS for a university and I help users to support Achieve. We have been using this product for a long time, and it helps with the university needs. It’s a good product gathering appointments, and it is very good syncing with Outlook, which is very important for all advisors here. Review collected by and hosted on G2.com.

While the documentation covers many important aspects, it can be somewhat limited and not always helpful for the diverse scenarios we encounter. Additionally, enhancement requests often take a long time to be implemented, which can delay improvements that would benefit users. Regarding support, although generally helpful, there are occasional cases where we need to follow up more than once on tickets before receiving a resolution. Review collected by and hosted on G2.com.

I work in IT and help to support Achieve for my university. This is a great product that has had minimal issues ever since I’ve supported it. The E2E team provides excellent support if you ever have a question. I appreciate the easy to read documentation, the continual updates, and the overall functionality of Achieve. Review collected by and hosted on G2.com.

There’s a little bit of a learning curve when it comes to understanding all of the features at your disposal, but that’s where the solid documentation and premium support make a huge difference. Review collected by and hosted on G2.com.

This past academic year, I had the privilege of introducing the Wellness Pulse Checks within the Achieve system for the UAB Blazing Start freshmen cohort—and the results were incredible.

The Blazing Start Program is designed to give first-time freshmen the tools and support they need to succeed in college. By using Achieve, I was able to check in on students’ academic progress and overall well-being in a way that felt both efficient and personal. Instead of juggling multiple systems, everything—from performance checks to outreach—happened in one place. That meant I could reach students faster, connect them to the right resources, and ultimately make sure no one slipped through the cracks.

What impressed me most was the accuracy and reliability of Achieve. Grades pulled directly from Canvas were always up to date, which made the data we used to guide our interventions trustworthy. Beyond the Pulse Checks, Achieve quickly became a cornerstone for managing appointments, coordinating retention initiatives, sending outreach messages, and tracking data in meaningful ways. Its reporting features gave us actionable insights that helped us identify student needs early and make informed decisions that truly supported student success.

Perhaps the best part? Both students and administrators found the platform easy to navigate. The simplicity of the system made it easy to build trust and engagement with students while making our behind-the-scenes work more seamless.

For us, Achieve wasn’t just another tool—it became a partner in ensuring first-year students felt supported, seen, and set up for success. Review collected by and hosted on G2.com.

There is not anything I dislike about Achieve. Review collected by and hosted on G2.com.