Dynamics 365 Sales Reviews & Product Details

easy to use and configure, business processes are simple and straightforward with controls Review collected by and hosted on G2.com.

implementation consultants are not up to the mark Review collected by and hosted on G2.com.

it is very user friendly and not at all complicated,even someone who is not technical can use it. it synchronizes all calender,contacts and emails, can connect on linkedin Review collected by and hosted on G2.com.

performance issue sometimes, cost is another issue, it takes a training to catch up on speed for all functions,some customizations are very costly and the system itself is costly Review collected by and hosted on G2.com.

We are new to utilizing the entire Dynamics 365 software and it has completed streamlined and improved our processes. We love that now our software platforms integrate with one another. Review collected by and hosted on G2.com.

The implementation of the software has been a bit clunky, but we are working out the kinks. Review collected by and hosted on G2.com.

I am impressed with the scope of customization that Dynamics offers. Also, it has direct integrations with some of the leading Marketing and Sales Applications. Access to Marketplace is easy. Review collected by and hosted on G2.com.

Initially it is very complex to set up and in terms of cost it is very expensive when we compare it to other CRMs like Zoho and HubSpot. MS Dynamics has data storage limits. Review collected by and hosted on G2.com.

I like that it is a pretty easy program to learn and understand. It allows us the insight we need to process orders for our customers. Review collected by and hosted on G2.com.

It seems as though we experience multiple bugs or errors within the system which needs our IT teams assistance. This can sometimes slow our work down during the day. Review collected by and hosted on G2.com.

Dynamics is tied directly to our lead generation software and makes it easy to track leads. Review collected by and hosted on G2.com.

It took a while to get used to the interface, but now it seems fine. Review collected by and hosted on G2.com.

The best thing about Dynamics sales app is that it is easy to use and provides much better picture on the dashboard in comparison to Dynamics 365 app. Also, we can respond to customers faster in sales app. Review collected by and hosted on G2.com.

Sometime there is a need of multiple clicks to get a specific information which doesnt reflect on the dashboard of Ms Dynamics sales app. Review collected by and hosted on G2.com.

Dynamics 365 is highly customizable and hence allows business to replicate complex and specific business processes in the system. In the end, there are no limits. Review collected by and hosted on G2.com.

The current way of solution deployment is way too complex and error-prone. Microsoft is working on this and stabilizing the system altogether. However, at present, this is a significant shortcoming. Review collected by and hosted on G2.com.

Microsoft 365 is good crm system. Used this with my several clients and very easy to use as it is integrated with other programs/apps. Review collected by and hosted on G2.com.

It is a bit expensive and need training for full potential Review collected by and hosted on G2.com.

The sales process design in CRM helps us keep tracking every single opportunity. Review collected by and hosted on G2.com.

Due to IT issues, we don't have the SAP linked in CRM, which is essential. Review collected by and hosted on G2.com.