Link copied to clipboard # Dynamics 365 Sales vs HubSpot Sales Hub Comparison - What are their main differences? Share [ Export ](/compare/dynamics-365-sales/hubspot-sales-hub/export.csv) Microsoft Dynamics 365 SalesHubSpot Sales Hub[+ Add Product](#) Pricing **Dynamics 365 Sales** **$210** /month per user · Dynamics 365 Plan **HubSpot Sales Hub** Free Trial **$0.00** · Free HubSpot CRM **Pricing Insights** from reviews Time to Implement **Dynamics 365 Sales** 4 months Based on 96 responses **HubSpot Sales Hub** 2 monthsFaster Based on 2018 responses Return on Investment **Dynamics 365 Sales** 18 months Based on 72 responses **HubSpot Sales Hub** 11 months7 months sooner Based on 1658 responses Perceived Cost **Dynamics 365 Sales** $$$$$ **HubSpot Sales Hub** $$$$$ Average Discount **Dynamics 365 Sales** 16% **HubSpot Sales Hub** 16% ![Dynamics 365 Sales](https://images.g2crowd.com/uploads/product/hd_favicon/4f78b7a6cf55be3072d0203c78e0e657/dynamics-365-sales.png "Dynamics 365 Sales") ![HubSpot Sales Hub](https://images.g2crowd.com/uploads/product/hd_favicon/4197737e447f044e17be1a5ebb4ba193/hubspot-sales-hub.svg "HubSpot Sales Hub") G2 offers free advice on this comparison. Chat with an expert How would you like to receive Software Advice? ![](/assets/advisor_router/laptop_form-f1a7012279826105416befde8d882ffc7589b1f9db09c93a1379d601cafe8e0d.svg) FormAnswer questions at your own pace, no call required. ![](/assets/advisor_router/ai_agent-4d78629a3ba354fed449a65c60df3a6f2eda90fb98411b711df4b25d7be52a38.svg) AI AgentChat live and get a recommendation in minutes. ![](/assets/advisor_router/phone_call_picker-c48821ec36f4182d8ee3e54cfbd3937500eec54d7b7e0cfb80dc80a8a733842f.svg) Phone CallTalk it through live with a software advisor. **Pros & Cons** from reviews **Dynamics 365 Sales** [ Ease of Use (21) ](https://www.g2.com/products/dynamics-365-sales/reviews?filters%5Bsentiment_snippet%5D=1519878&qs=pros-and-cons#reviews)[ Integrations (11) ](https://www.g2.com/products/dynamics-365-sales/reviews?filters%5Bsentiment_snippet%5D=1519800&qs=pros-and-cons#reviews)[ Learning Curve (13) ](https://www.g2.com/products/dynamics-365-sales/reviews?filters%5Bsentiment_snippet%5D=1520507&qs=pros-and-cons#reviews)[ Complexity (8) ](https://www.g2.com/products/dynamics-365-sales/reviews?filters%5Bsentiment_snippet%5D=1520463&qs=pros-and-cons#reviews) **HubSpot Sales Hub** [ Ease of Use (1430) ](https://www.g2.com/products/hubspot-sales-hub/reviews?filters%5Bsentiment_snippet%5D=1250020&qs=pros-and-cons#reviews)[ Features (831) ](https://www.g2.com/products/hubspot-sales-hub/reviews?filters%5Bsentiment_snippet%5D=1253932&qs=pros-and-cons#reviews)[ Missing Features (500) ](https://www.g2.com/products/hubspot-sales-hub/reviews?filters%5Bsentiment_snippet%5D=1252638&qs=pros-and-cons#reviews)[ Limited Features (472) ](https://www.g2.com/products/hubspot-sales-hub/reviews?filters%5Bsentiment_snippet%5D=1253709&qs=pros-and-cons#reviews) Integrations **Dynamics 365 Sales** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_92f791c125019514c13f2138425a640b/hubspot-sales-hub.png "Product Avatar Image") HubSpot Sales Hub ](https://www.g2.com/products/hubspot-sales-hub/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_0e8863a7d0763a54bbe9b93cb7529d6a/microsoft-microsoft-dynamics-365-business-central.jpg "Product Avatar Image") Microsoft Dynamics 365... ](https://www.g2.com/products/microsoft-microsoft-dynamics-365-business-central/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_033aa224b72b00b72e8860e4e6401efc/microsoft-excel.png "Product Avatar Image") Microsoft Excel ](https://www.g2.com/products/microsoft-excel/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_69054bc7d40597b06fc3905720ccc914/microsoft-outlook.png "Product Avatar Image") Outlook ](https://www.g2.com/products/microsoft-outlook/reviews)[ View all ](https://www.g2.com/products/dynamics-365-sales/integrations) **HubSpot Sales Hub** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_f701c2bc8e8128a9090458644727a7a4/3cx.jpg "Product Avatar Image") 3CX ](https://www.g2.com/products/3cx/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_5fef15936627dac55873302a7b11add3/absorb-software-absorb-lms.png "Product Avatar Image") Absorb LMS ](https://www.g2.com/products/absorb-software-absorb-lms/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d6b6650425eafc5c72f230cad744ad29/adobe-commerce-formerly-magento-commerce.png "Product Avatar Image") Adobe Commerce (formerly... ](https://www.g2.com/products/adobe-commerce-formerly-magento-commerce/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_da24ab8969ae1c7989ab7867d0dd2142/aircall.png "Product Avatar Image") Aircall ](https://www.g2.com/products/aircall/reviews)[ View all ](https://www.g2.com/products/hubspot-sales-hub/integrations) Screenshots **Dynamics 365 Sales** ![Dynamics 365 Sales screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/8113/New_Opportunity_form_wPresence.png) **HubSpot Sales Hub** ![HubSpot Sales Hub screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1478161/conversation-intelligence-en.png) **Ratings** from reviews Meets Requirements **Dynamics 365 Sales** 8.1 8.11,294 **HubSpot Sales Hub** 8.6 8.610,173 Ease of Use **Dynamics 365 Sales** 7.4 7.41,300 **HubSpot Sales Hub** 8.7 8.711,361 Ease of Setup **Dynamics 365 Sales** 7.2 7.2421 **HubSpot Sales Hub** 8.3 8.35,317 Ease of Admin **Dynamics 365 Sales** 7.6 7.6386 **HubSpot Sales Hub** 8.5 8.53,221 Quality of Support **Dynamics 365 Sales** 7.5 7.51,135 **HubSpot Sales Hub** 8.6 8.69,164 Has the product been a good partner in doing business? **Dynamics 365 Sales** 7.8 7.8381 **HubSpot Sales Hub** 8.7 8.73,171 Product Direction (% positive) **Dynamics 365 Sales** 6.3 6.31,268 **HubSpot Sales Hub** 8.7 8.79,698 **Features** ratings from reviews CRM 7.9 1,205 8.4 8,049 Sales Analytics 8.6 23 8.0 1,870 Email Tracking Not enough data 7.8 2,528 Outbound Call Tracking Not enough data 8.3 1,508 Sales Coaching 8.6 6 Not enough data Sales Enablement Not enough data 7.7 1,027 Sales Performance Management Not enough data 8.0 1,391 Visitor Identification Not enough data 6.1 17 AI Agents For Business Operations Not enough data 8.4 11 Conversation Intelligence Not enough data 7.6 386 Sales Engagement Not enough data 8.0 1,906 Business Scheduling Not enough data 8.4 771 AI Sales Assistant Not enough data 8.4 840 ## Dynamics 365 Sales vs. HubSpot Sales Hub: Which Is Best for You? Generated using AI Last updated October 01, 2026, based on 15,171 verified G2 reviews. ![Dynamics 365 Sales](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_9a4b1c59a10899f84ef2b2071e2037ce/dynamics-365-sales.png "Dynamics 365 Sales") ### Choose Dynamics 365 Sales if… - You need **deep integration with Microsoft 365** to unify sales, communication, and reporting workflows. - You want **AI-driven sales insights and automation** to reduce administrative time and improve forecasting accuracy. - You manage **complex sales pipelines requiring customizable dashboards and workflow automation** for better visibility. - You operate in **mid-market or enterprise environments** needing robust contract, client, and campaign management tools. - You require **centralized tracking of leads, opportunities, and customer histories** to improve follow-up and forecasting. Show more ![HubSpot Sales Hub](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_92f791c125019514c13f2138425a640b/hubspot-sales-hub.png "HubSpot Sales Hub") ### Choose HubSpot Sales Hub if… - You want **an intuitive, easy-to-use CRM** that your team can adopt quickly with minimal training. - You need **automation of repetitive sales tasks and email sequences** to focus on high-value activities. - You seek **centralized contact and deal management** with integrated email tracking and communication history. - You require **pipeline visibility and deal tracking** with straightforward reporting and analytics for sales management. - You want **easy integration with calling tools** to log calls and recordings directly in customer records. Show more User Insights **Reviewers' Company Size** Small-Business(50 or fewer emp.) 31.1% Mid-Market(51-1000 emp.) 39.5% Enterprise(\> 1000 emp.) 29.5% Small-Business(50 or fewer emp.) 31.1% Mid-Market(51-1000 emp.) 39.5% Enterprise(\> 1000 emp.) 29.5% Small-Business(50 or fewer emp.) 60.5% Mid-Market(51-1000 emp.) 35.5% Enterprise(\> 1000 emp.) 4.0% Small-Business(50 or fewer emp.) 60.5% Mid-Market(51-1000 emp.) 35.5% Enterprise(\> 1000 emp.) 4.0% **Reviewers' Industry** [![Dynamics 365 Sales](https://images.g2crowd.com/uploads/product/hd_favicon/4f78b7a6cf55be3072d0203c78e0e657/dynamics-365-sales.png "Dynamics 365 Sales")](https://www.g2.com/products/dynamics-365-sales/reviews) Dynamics 365 Sales Information Technology and Services 12.7% Computer Software 8.3% Marketing and Advertising 3.9% Retail 3.9% Financial Services 3.9% Other 67.3% [![HubSpot Sales Hub](https://images.g2crowd.com/uploads/product/hd_favicon/4197737e447f044e17be1a5ebb4ba193/hubspot-sales-hub.svg "HubSpot Sales Hub")](https://www.g2.com/products/hubspot-sales-hub/reviews) HubSpot Sales Hub Computer Software 15.7% Information Technology and Services 12.1% Marketing and Advertising 9.8% Financial Services 4.3% Education Management 3.2% Other 54.7% Alternatives **Dynamics 365 Sales Alternatives** ![Salesforce Sales Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/826ce87155a61f72d3dfd92c5283eed8/agentforce-sales-formerly-salesforce-sales-cloud.svg "Salesforce Sales Cloud") [ Salesforce Sales Cloud ](/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) ![ActiveCampaign](https://images.g2crowd.com/uploads/product/hd_favicon/be9e1369027bd58113f937595c7fbdf0/activecampaign.svg "ActiveCampaign") [ ActiveCampaign ](/products/activecampaign/reviews) ![Pipedrive](https://images.g2crowd.com/uploads/product/hd_favicon/4012f2359ca0b1f88b2455f83adaa4ef/pipedrive.svg "Pipedrive") [ Pipedrive ](/products/pipedrive/reviews) ![Outreach](https://images.g2crowd.com/uploads/product/hd_favicon/1521467568/outreach.png "Outreach") [ Outreach ](/products/outreach/reviews) **HubSpot Sales Hub Alternatives** ![Salesforce Sales Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/826ce87155a61f72d3dfd92c5283eed8/agentforce-sales-formerly-salesforce-sales-cloud.svg "Salesforce Sales Cloud") [ Salesforce Sales Cloud ](/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) ![Salesloft](https://images.g2crowd.com/uploads/product/hd_favicon/133ac8908c1967e2913674b8ad18ab5f/salesloft.svg "Salesloft") [ Salesloft ](/products/salesloft/reviews) ![Freshsales](https://images.g2crowd.com/uploads/product/hd_favicon/020ad5e0a844bc41d785abdf657d7623/freshsales.svg "Freshsales") [ Freshsales ](/products/freshsales/reviews) ![Apollo.io](https://images.g2crowd.com/uploads/product/hd_favicon/774372bf572eb33280b101482ce703b9/apollo-io.svg "Apollo.io") [ Apollo.io ](/products/apollo-io/reviews) ## Microsoft Dynamics 365 Sales vs HubSpot Sales Hub FAQs Generated using AI Last updated: August 13, 2026 ### What is the difference between Microsoft Dynamics 365 Sales vs HubSpot Sales Hub? HubSpot Sales Hub stands out for its higher user satisfaction, ease of use, and support, while Microsoft Dynamics 365 Sales is favored for its deep Microsoft ecosystem integration and advanced customization. | [Microsoft Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) | [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) | | --- | --- | | 3.8/5 (1,623 reviews) | 4.4/5 (13,907 reviews) | | Mid-Market | Small-Business | | 7.2 | 8.3 | | 7.5 | 8.6 | | Integration with Microsoft 365 ecosystem | Ease of use and intuitive interface | ### How do the pricing models of Microsoft Dynamics 365 Sales and HubSpot Sales Hub compare? HubSpot Sales Hub is rated as the stronger value on price and cost satisfaction, with a higher reviewer score than Microsoft Dynamics 365 Sales. - **Microsoft Dynamics 365 Sales:** Reviewers note that the platform can be expensive, especially when adding advanced features, and mention licensing complexity as a trade-off. - **HubSpot Sales Hub:** Reviewers highlight that while the cost can increase with team size and advanced features, satisfaction with value is higher, and the core offering is seen as strong for the price. - **Switching reasons:** Recent reviews mention switching away from Microsoft Dynamics 365 Sales due to cost and complexity, while HubSpot Sales Hub is chosen for its ease of use and perceived value. ### What are the best alternatives to Microsoft Dynamics 365 Sales and HubSpot Sales Hub? The top 3 alternatives to Microsoft Dynamics 365 Sales and HubSpot Sales Hub are Agentforce Sales, ActiveCampaign, and Apollo.io. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [Microsoft Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) | 3.8/5 (1,623 reviews) | Mid-Market | Reviewers cite licensing complexity and higher cost for advanced features | Integration with Microsoft 365 ecosystem | | [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) | 4.4/5 (13,907 reviews) | Small-Business | Reviewers note higher satisfaction with value, but cost rises with team size | Ease of use and intuitive interface | | [Agentforce Sales](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) | 4.4/5 (25,874 reviews) | Mid-Market | — | Customizability and robust CRM features | | [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) | 4.4/5 (14,780 reviews) | Small-Business | — | Automation and email marketing integration | | [Apollo.io](https://www.g2.com/products/apollo-io/reviews) | 4.7/5 (9,745 reviews) | Small-Business | — | Lead generation and prospecting capabilities | ### Which CRM features should I prioritize when comparing Microsoft Dynamics 365 Sales and HubSpot Sales Hub? Buyers should prioritize ease of use, integration capabilities, automation, customization, and lead management when comparing Microsoft Dynamics 365 Sales and HubSpot Sales Hub. - **Ease of Use:** Microsoft Dynamics 365 Sales: 7.5; HubSpot Sales Hub: 8.7; HubSpot is cited in 1,216 reviews for ease of use, compared to 21 for Dynamics. - **Integration:** Microsoft Dynamics 365 Sales: 11 all-time mentions; HubSpot Sales Hub: 511 all-time mentions. - **Automation:** Microsoft Dynamics 365 Sales: 8 all-time mentions; HubSpot Sales Hub: 453 all-time mentions. - **Customization:** Microsoft Dynamics 365 Sales: 9 all-time mentions; HubSpot Sales Hub: 298 all-time mentions. - **Lead Management:** Microsoft Dynamics 365 Sales: 11 all-time mentions; HubSpot Sales Hub: 571 all-time mentions. ### What are the pros and cons of Microsoft Dynamics 365 Sales vs HubSpot Sales Hub? HubSpot Sales Hub's headline strength is ease of use and intuitive design, while Microsoft Dynamics 365 Sales is strongest for integration with the Microsoft ecosystem and advanced customization. - **Microsoft Dynamics 365 Sales strengths:** Integration with Microsoft 365 ecosystem (11 all-time mentions), advanced customization (9), automation (8), lead management (11), and pipeline management (6). - **Microsoft Dynamics 365 Sales trade-offs:** Learning curve (13), complexity (8), not intuitive (7), higher cost for advanced features (6), and time-consuming setup (6). - **HubSpot Sales Hub strengths:** Ease of use (1,216), intuitive interface (538), integrations (511), automation (453), lead management (571), and efficiency (493). - **HubSpot Sales Hub trade-offs:** Learning curve (384), complexity (223), and higher cost for advanced features in larger teams. ### Is Microsoft Dynamics 365 Sales or HubSpot Sales Hub better for small businesses? HubSpot Sales Hub is the better fit for small businesses, with the largest reviewer segment and strong satisfaction among small-business users. - **Microsoft Dynamics 365 Sales:** Largest segment is Mid-Market; reviewers note the platform is robust but can be complex and costly for smaller teams. - **HubSpot Sales Hub:** Largest segment is Small-Business; reviewers consistently highlight ease of use, quick setup, and strong value for small teams. ### Which CRM platform has better integrations? HubSpot Sales Hub is favored by reviewers for integrations, with a significantly higher number of integration mentions and broader third-party support. - **Microsoft Dynamics 365 Sales:** Integrates with Microsoft Teams (3 all-time mentions) and Microsoft Power BI (1); reviewers highlight deep integration within the Microsoft ecosystem. - **HubSpot Sales Hub:** 511 all-time reviews mention integrations, with frequent praise for integration breadth and ease, including email, dialers, and marketing tools. ### How do Microsoft Dynamics 365 Sales and HubSpot Sales Hub compare on customer support? HubSpot Sales Hub outperforms Microsoft Dynamics 365 Sales on Quality of Support by more than 1 point, a material difference. - **Microsoft Dynamics 365 Sales:** Reviewers describe support as helpful but note variability and slower response times, with a Quality of Support score of 7.5. - **HubSpot Sales Hub:** Reviewers consistently praise responsive and knowledgeable support, with a Quality of Support score of 8.6. ### Which is easier to implement, Microsoft Dynamics 365 Sales or HubSpot Sales Hub? HubSpot Sales Hub is easier to implement, with a 1.1-point higher Ease of Setup score and consistently positive reviewer sentiment. - **Microsoft Dynamics 365 Sales:** Reviewers note a steeper learning curve, more complex setup, and the need for technical expertise or external consultants. - **HubSpot Sales Hub:** Reviewers highlight straightforward onboarding, intuitive setup, and minimal need for outside help, with many citing quick time to value. ### Which product has better Integration? HubSpot Sales Hub is the stronger product for Integration, with higher satisfaction scores and more reviewer-cited integration strengths. - **Microsoft Dynamics 365 Sales:** Integration all-time mention count: 11; integration with Microsoft Teams and Power BI noted in reviews; Ease of Use score: 7.5. - **HubSpot Sales Hub:** Integration all-time mention count: 511; reviewers highlight broad integration capabilities and ease; Ease of Use score: 8.7.