Dynamics 365 Sales Reviews & Product Details

Great toolkit within MS environment and various apps already predifined Review collected by and hosted on G2.com.

Clunky design and long waiting time. Developing extra features is risky due to how elements are changed within updates. Review collected by and hosted on G2.com.

What I like best about Microsoft Dynamics 365 Sales is its ability to give a complete, real-time view of the entire sales pipeline and customer journey. The platform makes it easy to track leads, manage opportunities, and monitor performance all in one place. Review collected by and hosted on G2.com.

The main thing I dislike about Microsoft Dynamics 365 Sales is that the initial setup and customization process can be a bit complex, especially for users without much technical experience. Configuring workflows, dashboards, and reports to match specific business needs often requires time and support from IT or a consultant. Review collected by and hosted on G2.com.

I love how Dynamics 365 Sales makes the initial setup easy with intuitive integration options. The AI feature serves as my first point of contact with customers, efficiently managing interactions and reducing my workload significantly. The integration with various apps is seamless, facilitating an organized workflow. The platform's customer service is exceptional, providing thorough guidance through demos and training, making it simple to learn. It handles the heavy lifting of the online aspects of my business, enhancing my productivity. I also appreciate the comprehensive coverage of features, meeting all my needs without requiring additional changes. Review collected by and hosted on G2.com.

Nothing Review collected by and hosted on G2.com.

Easy to locate information , great for business's. Good tool to use for sales. Review collected by and hosted on G2.com.

Nothing so far, maybe more advertisements about it Review collected by and hosted on G2.com.

Dynamics 365 Sales is highly customizable, letting businesses tailor it to their specific needs without requiring heavy coding. By using of dashboards help me to decisions quickly. The customer support is always available. Review collected by and hosted on G2.com.

The user interface is a little bit complex, and navigation is not always intuitive which slow down daily operations. In small corporation it difficult to integrate due to pricing. Review collected by and hosted on G2.com.

I like the full ecosystem and the possibilities that Dynamics 365 Sales offers. The opportunities feature and the CRM overall are quite powerful. Review collected by and hosted on G2.com.

It's a bit too rigid and requires too much manual labor. It's also quite focused on enterprises, meaning you need to understand quite a lot to get everything connected, which has been a challenge for us. Review collected by and hosted on G2.com.

It's easy to use. Fairly intuitive. Connects well with other Microsoft programs. Review collected by and hosted on G2.com.

Some fields are not in an intuitive place. Review collected by and hosted on G2.com.

I appreciate its simplicity, the excellent customization options, and the robust environment, which gives me a sense of security. Review collected by and hosted on G2.com.

I don't have any issues that I can mention. Review collected by and hosted on G2.com.

Very vast and detailed CRM to use as a sales person.

You get varieties of filters and details to know you pipeline and the customers Review collected by and hosted on G2.com.

Sometimes license creates problem. Then we have to re-install. Review collected by and hosted on G2.com.

I have been using Dynamics 365 for our 10 years, I love the fact on how the product has evolved over the years, and how easy it is to use within a sales team, easy to use for sales pipeline and lead management, also clients progress Review collected by and hosted on G2.com.

I don't dislike the product at all, I prefer it over Salesforce Review collected by and hosted on G2.com.