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Dynamics 365 Field Service

By Microsoft

3.9 out of 5 stars

How would you rate your experience with Microsoft Dynamics 365 Field Service?

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Dynamics 365 Field Service Reviews & Product Details

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Value at a Glance

Averages based on real user reviews.

Time to Implement

4 months

Return on Investment

20 months

Dynamics 365 Field Service Media

Dynamics 365 Field Service Demo - FieldOne Sky
FieldOne Sky
Dynamics 365 Field Service Demo - FieldOne Sky
FieldOne Sky
Dynamics 365 Field Service Demo - FieldOne Sky
FieldOne Sky
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Dynamics 365 Field Service Reviews (153)

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Reviews

Dynamics 365 Field Service Reviews (153)

View 1 Video Reviews
3.9
153 reviews

Pros & Cons

Generated from real user reviews
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Verified User in Higher Education
UH
Small-Business (50 or fewer emp.)
"Adequate"
What do you like best about Dynamics 365 Field Service?

East collaboration with colleagues makes things fairly streamlined, but I wish there were better ways to interact and share multimedia files (i.e. files from different programs and in different formats) accross a variety of platforms without constantly changing interfaces. Review collected by and hosted on G2.com.

What do you dislike about Dynamics 365 Field Service?

See above: I wish there were better ways to interact and share multimedia files (i.e. files from different programs and in different formats) accross a variety of platforms without constantly changing interfaces. Review collected by and hosted on G2.com.

Verified User in Government Administration
AG
Enterprise (> 1000 emp.)
"Excellent!"
What do you like best about Dynamics 365 Field Service?

Ease of use and access across all platforms. Review collected by and hosted on G2.com.

What do you dislike about Dynamics 365 Field Service?

Nothing! This software is working perfectly! Review collected by and hosted on G2.com.

Verified User in Education Management
IE
Mid-Market (51-1000 emp.)
"Great software for business communication"
What do you like best about Dynamics 365 Field Service?

I love the microsoft integration throughout our work. Review collected by and hosted on G2.com.

What do you dislike about Dynamics 365 Field Service?

Although the microsoft surface works well, it struggles in interface-marketability sometimes. Review collected by and hosted on G2.com.

Verified User in Civic & Social Organization
UC
Mid-Market (51-1000 emp.)
"Awesome software"
What do you like best about Dynamics 365 Field Service?

The ease of use. I really like how easy it is to use from any device and how quickly I can access any module. Review collected by and hosted on G2.com.

What do you dislike about Dynamics 365 Field Service?

Sometimes it is slow and hard to call up things I have saved. Review collected by and hosted on G2.com.

Renee O.
RO
Recruiter
Consumer Goods
Enterprise (> 1000 emp.)
"microsoft dynamics"
What do you like best about Dynamics 365 Field Service?

The ability to manage our customers/candidates! This helps to stay organized and in constant contact with customers! Review collected by and hosted on G2.com.

What do you dislike about Dynamics 365 Field Service?

Ease of use, I think it could be a bit more user friendly. Review collected by and hosted on G2.com.

Verified User in Military
UM
Small-Business (50 or fewer emp.)
"Pretty good software"
What do you like best about Dynamics 365 Field Service?

It’s all encompassing when gathering data Review collected by and hosted on G2.com.

What do you dislike about Dynamics 365 Field Service?

Took a while to understand how to use it Review collected by and hosted on G2.com.

Verified User in Chemicals
UC
Small-Business (50 or fewer emp.)
"Use"
What do you like best about Dynamics 365 Field Service?

The endless amount of features & details. Review collected by and hosted on G2.com.

What do you dislike about Dynamics 365 Field Service?

Take too many steps to get to everything. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Enterprise (> 1000 emp.)
"Fast reliable program"
What do you like best about Dynamics 365 Field Service?

I use this software at work as it is our program that runs all the registers and customer service computers in our store. It is very reliable and very accurate and I would highly recommend. Review collected by and hosted on G2.com.

What do you dislike about Dynamics 365 Field Service?

It has a lag at times. Sometimes it is very slow depending on the time of day. It does happen every once and awhile but not all the time. Review collected by and hosted on G2.com.

MS
Ms
Enterprise (> 1000 emp.)
"It's Great"
What do you like best about Dynamics 365 Field Service?

The ability to transform processes to increase resource productivity and customer satisfaction Review collected by and hosted on G2.com.

What do you dislike about Dynamics 365 Field Service?

Sometimes crashes on my computer, might be problem from my end Review collected by and hosted on G2.com.

JS
Nurse
Mid-Market (51-1000 emp.)
"Easy to use"
What do you like best about Dynamics 365 Field Service?

It's so easy to use. There are many other programs I've used that are nothing compared to this one. Review collected by and hosted on G2.com.

What do you dislike about Dynamics 365 Field Service?

Nothing. There are many other programs I've used that are nothing compared to this one Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

4 months

Return on Investment

20 months

Average Discount

16%

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Dynamics 365 Field Service Features
Calendar
Dispatch
Roles
Location
Employee Communication
Client Notifications
Reports
Analytics
Invoicing