Dynamics 365 Field Service Reviews & Product Details

The ease of usage and the great support team makes life easier if ran into issues Review collected by and hosted on G2.com.

The thing to be dislike is when there is an upgrade happening it requires help from support team Review collected by and hosted on G2.com.

Microsoft Dynamics 365 Field Service is the agile platform for intelligent field service management enabling companies to convey elite client encounters in the field while maximizing effectiveness and limiting expenses. There are endless dynamics to this software, they have thought of almost anything you could require. It integrates into Outlook seamlessly. Different apps are available for download. The integration of software allowing you to show data as well as coordination. Enables you to productively communicate the here and now with colleagues regarding customers with all conceivable information on it. Virtually accessible from anywhere. It is capable of handling and logging all inbound, outbound correspondence and call logs. You can import and fare data easily to any source required. The supportive part about this item is that is extremely organized and easy to utilize. It can help with contracts and having everything organized. The easy to use set up at the outset. Review collected by and hosted on G2.com.

There are endless pieces to integrate it tends to be unwieldly after some time. The interface can be dubious. Not necessarily easy to navigate. It does not work so well with CITRIX so this can end up being dubious. Everything is a learning and developing cycle, trial and blunder. The more the item is accessed/utilized, the better the information and experience. Review collected by and hosted on G2.com.

There are so many dynamics to this software, they've thought of almost anything you could need. It integrates into Outlook seamlessly. Multiple apps available for download. We use Planner for everything, which allows us to create a planner for each assignment and keep track of all of our data, next steps and files for that assignment in one place. We're all in on the same page without constantly having to ask each other where we're at on an assignment. Review collected by and hosted on G2.com.

The interface can be tricky. Not necessarily easy to navigate. There are a few different hubs that can take you to different areas of the program, but you usually have to go through multiple pages first for some things, or back track, sometimes it can be a hunt. And it's buggy. Right not even though I've updated the names of some planners, the old names are still listed which puts the planners out of order when searching through all of them. Review collected by and hosted on G2.com.

It helps me accomplish a lot of tasks that would be impossible to do with other software Review collected by and hosted on G2.com.

It is not that easy to figure out. I have to spend a lot of time learning new things Review collected by and hosted on G2.com.

Microsoft Dynamics 365 for Field Service the ease of use seems to be the best part for me. the integration of software allowing you to exhibit data as well as logistics and locations Microsoft Dynamics 365 for Field Service can improve by creating walk thru tutorials that are free for new users and companies new employees familiarizing themselves with the program. Review collected by and hosted on G2.com.

Microsoft Dynamics 365 for Field Service Microsoft Dynamics 365 for Field Service can improve by creating walk thru tutorials that are free for new users and companies new employees familiarizing themselves with the program. It can be a little easier for the user to export data from a document to the worksheet youre working on. at the same time there is not much that I dislike regarding this program. Review collected by and hosted on G2.com.

I like that is has fully integrated CRM and PSA that we would otherwise have to spend a lot of time and money integrating them ourselves.I also like that it integrates with Outlook and makes communication super easy. Review collected by and hosted on G2.com.

One of the issues we tend to have is immediately after an update where it becomes sluggish or crashes several times. The other challenge is that there is a huge learning curve to really understand Dynamics 365. Review collected by and hosted on G2.com.

The ability to share projects in a conference-like platform. Everyone in the group was able to add comments/suggestions. Review collected by and hosted on G2.com.

I did not run into any issues with this software. Review collected by and hosted on G2.com.

Gives you the ability to efficiently communicate present time with colleagues regarding clients with all possible information on it. Virtually accessible from anywhere. Review collected by and hosted on G2.com.

The layout. It might just be company exclusive, but I would like for the layout and better font resizing/rearranging of tools on screen Review collected by and hosted on G2.com.

It is capable of handling and logging all inbound, outbound correspondence and call logs. You can import and export data fluently to any source required. Review collected by and hosted on G2.com.

Unfortunately, it does not work so well with CITRIX so this can prove to be tricky. Everyone uses CITRIX these days and the CRM does tend to lag with it. Review collected by and hosted on G2.com.