Drag Reviews & Product Details

Drag makes it easy to connect and collaborate with colleagues, keeping our workflow organized and helping us provide efficient customer responses. It also makes it simple to find and do exactly what I need, without all the extra fluff. Review collected by and hosted on G2.com.

Getting started was a bit tricky, and I really wish there were a mobile app version—especially for iPhone. Review collected by and hosted on G2.com.

Drag is a fantastic tool that has completely transformed our team's workflow. It has made managing our shared inbox incredibly efficient and organized, especially when multiple team members are involved in the same conversation. The ability to use templates for consistent responses has been a huge time saver and ensures that our communication is always on brand. The feature that allows us to manage tasks and emails in a single workspace is a game changer, eliminating the need to switch between multiple applications and helping us to coordinate our efforts more effectively. Drag has significantly improved our team's productivity and collaboration. Review collected by and hosted on G2.com.

Medium learning curve: For new users, especially those unfamiliar with Kanban-style boards, the interface can be overwhelming at first. Setting up advanced functions like automations can be challenging for the average user. Review collected by and hosted on G2.com.

The platform is easy to navigate and user-friendly. It enables the entire team to view incoming emails, and everything is well organized. This has helped save a significant amount of time. Review collected by and hosted on G2.com.

I think it would benefit from having more options for customization. Review collected by and hosted on G2.com.

Drag is integrated into my daily work routine, and I particularly like that I can assign and move emails to my colleagues. This way, we can work on projects together, and they have access to my mailbox if I am out of the office. This makes collaboration much easier and saves time. The columns provide structure so that you don't lose track, and they help to work more productively. The ability to integrate tasks directly into emails helps our team to track tasks better and ensure that nothing is overlooked. Additionally, the search function is extremely powerful, allowing you to quickly find relevant information even with many emails.

Another advantage of Drag is its user-friendliness, which allowed me to quickly find my way around without needing a long training period. Review collected by and hosted on G2.com.

When I move emails between categories or the mailbox is very full, there are unfortunately occasional slight delays. However, this does not restrict me. A little more speed would be desirable. Additionally, using Drag requires an internet connection, which can be problematic when working in places without a stable internet connection. Initially, I also didn't know how to contact customer support. Review collected by and hosted on G2.com.

Easy to use and navigate. Makes everything accessible to all members of the team in real time and keeps things organised. The tag function is great for highlighting important emails. Customer support is very responsive with any queries. Review collected by and hosted on G2.com.

The option of a few more customisations would be good. Review collected by and hosted on G2.com.

The Drag app has significantly simplified my daily email routine. I particularly like how I can visually divide my emails into different categories. The intuitive drag-and-drop function makes sorting emails into "To-Do," "In Progress," and "Done" a breeze. Review collected by and hosted on G2.com.

Occasionally, the app becomes somewhat slow, especially when I move a large number of emails. This is not too bothersome, but an improvement in this area would be helpful. Review collected by and hosted on G2.com.

Drag makes email management seamless with its intuitive Kanban-style boards. The drag-and-drop functionality is super easy to use, keeping my inbox organized and boosting team collaboration effortlessly. Review collected by and hosted on G2.com.

Maybe a few more customization options would be nice. Review collected by and hosted on G2.com.

We decided to use drag to manage a shared inbox that is set up as an alias in Google. This allows our team to see all the incoming messages and assign them to the proper person so we are not missing or duplicating responses. It has also been helpful for inbox management so we can separate things that are still to do. Customer support is responsive and helpful, more than I expected! Review collected by and hosted on G2.com.

Drag is occasionally glitchy and has to be toggled or refreshed. Review collected by and hosted on G2.com.

Drag helps us do so many things. The perfect inbox sorter and organiser, has saved so much time and helps you feel completely in control of your mail! Absolutely awesome! Review collected by and hosted on G2.com.

Everything I have used so far has been useful and not yet come accross anything I dislike Review collected by and hosted on G2.com.

The integration of Drag into Gmail has fundamentally improved my email management. Particularly noteworthy is the simple and user-oriented interface, which allows for clear organization of my emails in different stages. With the drag & drop function, I effortlessly sort my emails into categories like "To-Do," "In Progress," and "Done." Review collected by and hosted on G2.com.

Overall, I am satisfied with Drag, but I have sometimes experienced slight performance limitations when processing large amounts of emails. There were occasional delays when moving emails or loading the app, which could also be due to my device and does not weigh heavily. Review collected by and hosted on G2.com.