--- title: Donorbox Reviews meta_title: 'Donorbox Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 1501 reviews by the users' company size, role or industry to find out how Donorbox works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 1501 scale: '5' date_modified: '2026-07-22' parent_category: name: Nonprofit url: https://www.g2.com/categories/nonprofit --- # Donorbox Reviews **Vendor:** Donorbox **Category:** [Fundraising Software](https://www.g2.com/categories/fundraising) **Average Rating:** 4.6/5.0 **Total Reviews:** 1,501 ## About Donorbox Donorbox is an all-in-one fundraising platform designed to help nonprofits overcome key challenges like donor drop-off, limited resources, and the need for sustainable growth. With fast, easy-to-use donation forms, an AI-powered CRM, and seamless in-person giving options like Donorbox Live™ Kiosk, we empower organizations to maximize donations, build lasting donor relationships, and streamline their fundraising efforts – online and on-location. Join 100K+ nonprofits who trust Donorbox to grow their impact and sustain their mission. ## Donorbox Pros & Cons **What users like:** - Users value Donorbox for its **ease of use** , enabling simple setup and convenient online donations integration. (442 reviews) - Users commend the **easy setup** of Donorbox, allowing quick integration and effective fundraising campaign creation. (349 reviews) - Users love the **setup ease** of Donorbox, enabling quick and efficient fundraising without complications. (300 reviews) - Users find **Donations Management** with Donorbox easy to set up, enabling immediate online donations for charities. (236 reviews) - Users appreciate the **lower fees and ease of setup** with Donorbox, streamlining their fundraising efforts effectively. (175 reviews) - Users love the **easy setup and customization** of donation options that Donorbox offers for effective fundraising. (154 reviews) - Quick Setup (149 reviews) - User Experience (138 reviews) - Users value the **intuitive interface** of Donorbox, praising its ease of use for both setup and donor engagement. (137 reviews) - Users appreciate the **easy donor management** capabilities of Donorbox, simplifying the giving process and report generation. (125 reviews) **What users dislike:** - Users express frustration with the **high fees** of Donorbox, feeling it reduces vital funding for nonprofits. (110 reviews) - Users often express concern about the **transaction fees** that reduce the impact of small donations made through Donorbox. (100 reviews) - Users find **pricing issues** with Donorbox's paid features and integrations, feeling they are too costly for small-scale needs. (92 reviews) - Users are frustrated by **payment issues** such as fees and complex account setups that impact their nonprofit operations. (72 reviews) - Users express frustration with the **limited customization** options in Donorbox, hindering their branding efforts and user experience. (69 reviews) - Missing Features (67 reviews) - Users find the **fees too expensive** , especially given their small size and additional transaction charges. (60 reviews) - Difficult Customization (51 reviews) - Users are concerned about the **high fees per donation** , which impact funding available for important causes. (48 reviews) - Lack of Customization (46 reviews) ## Donorbox Reviews ### 1. Simplicity and Fair Fees, Perfect for Nonprofits **Rating:** 5.0/5.0 stars **Reviewed by:** Michael M. | President/CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** May 03, 2025 **What do you like best about Donorbox?** I like Donorbox for its simplicity and the fee structure. It's easy for us because we only pay when we use it, and the fees can be covered by the donor. Setting it up was very easy, which was a big plus for us. **What do you dislike about Donorbox?** I don't like that the CRM feature is an additional fee. I'd prefer if there was a way to only be charged when there is a donation. **What problems is Donorbox solving and how is that benefiting you?** I use Donorbox for collecting donations for our nonprofit. It simplifies collecting money and tracking donations, while helping donors with receipts and maintaining their own records. **Official Response from Sindi Cele:** > Hi Michael, Thank you so much for your feedback. Please feel free to contact us at support@donorbox.org so we can discuss more affordable options for you. We look forward to hearing from you! ### 2. Affordable, Easy-to-Use Donation Tool with Room for Branding Improvement **Rating:** 4.5/5.0 stars **Reviewed by:** John K. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** February 08, 2026 **What do you like best about Donorbox?** I like Donorbox for its ease of use and low cost to our nonprofit. It provides a simple way for us to collect donations quickly and without paying high transaction fees, which helps us gain more money for our nonprofit. The fact that it easily integrates into our website through an embed code is also a plus. Visitors can fill out the form and donate money easily. **What do you dislike about Donorbox?** Honestly, it works pretty well without any complaint. I would say if there's any improvement, it would be being able to white label or no label the forms so that it just looks like a native part of the website instead of clearly being marked as Donorbox. Would love for it to integrate with High Level or Lead Connector directly. **What problems is Donorbox solving and how is that benefiting you?** I use Donorbox to quickly collect donations without expensive fees, including recurring ones. It boosts our nonprofit's funds by reducing transaction costs, easily integrates into our website, and provides a user-friendly form for donors. **Official Response from Sindi Cele:** > Hi John, Thank you for your thoughtful feedback! We’re glad to hear that you find Donorbox easy to use, cost-effective, and helpful for quickly collecting donations for your nonprofit. It’s also great to know that the embed functionality is working well and providing a smooth donation experience for your website visitors. Regarding branding, we do offer the option to remove the “Powered by Donorbox” branding from forms. If you’d like more details about this option or how to enable it, please feel free to contact our team—we’d be happy to help you with the specifics and setup. We also appreciate your suggestions around deeper integrations, such as with HighLevel/LeadConnector. We’ll share this with our product team as we continue improving integration capabilities. Thanks again for taking the time to share your experience—it’s genuinely helpful! ### 3. Feature-Rich with Room for Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Jack A. **Reviewed Date:** February 08, 2026 **What do you like best about Donorbox?** I like the relative ease of use of Donorbox and its decent support. It was easy to deploy and integrate, and it's easy to administer by non-technical staff. Additionally, when there are issues, their support is responsive. Donorbox is feature-rich, allowing for event ticketing and the ability to add donations to tickets, which is valuable to me. The option for monthly recurring donations and allowing donors to cover payment processing fees are features I appreciate. **What do you dislike about Donorbox?** I found the event ticketing process a bit clunky, and the day-of attendee check-in is borderline useless. The event ticketing needs more options regarding ticket types and more flexibility in designing the event itself. The check-in process needs to be rebuilt from scratch; it has to be quick and reliable. Right now, it's the critical time when many people need to be checked in, but the system just bogs down. Scans don't work, things take forever, and we end up resorting to manual check-ins. **What problems is Donorbox solving and how is that benefiting you?** I use Donorbox for online donations, event ticketing, and donor management. It helps with upselling donations when selling event tickets and makes accepting donations online easy. **Official Response from Sindi Cele:** > Hi Jack, Thank you for your detailed feedback! We're glad to hear that you find Donorbox easy to use, simple to deploy, and manageable for non-technical staff. It’s also great to know that features like recurring donations, fee coverage options, event ticketing, and responsive support have been valuable for your organization. We also appreciate your honest input on the event ticketing and check-in experience. We understand how critical a fast and reliable check-in process is during events, and your feedback about performance, scanning issues, and limited flexibility is very helpful. Similarly, your suggestions around more ticket types and greater event customization are important points, and we’ll make sure they are shared with our product team as we continue improving the event tools. Thanks again for taking the time to share such a thorough review—it really helps guide future improvements. ### 4. Easy-to-Embed, Lightweight Forms That Make Launching New Campuses Simple **Rating:** 4.0/5.0 stars **Reviewed by:** Mel R. | Lead UX Designer, Small-Business (50 or fewer emp.) **Reviewed Date:** March 10, 2026 **What do you like best about Donorbox?** Donorbox makes it easy to spin up new campus with light weight forms that we can embed online. I was able to start our campaign in under and hour and they made it very easy. It integrated well into our website. **What do you dislike about Donorbox?** I wish it was a little more customizable, but I understand that it’s hard to make something that works for everyone. **What problems is Donorbox solving and how is that benefiting you?** We are a very small nonprofit, so even setting up a Paypal form can be a little hard. Donorbox makes it easy to not only collect donations, but track publicly track progress with our audience. **Official Response from Sindi Cele:** > Hi Mel, Thank you so much for taking the time to share your detailed feedback. We’d love to hear more about the customization options you'd love to see, so if it’s no trouble at all, please feel free to share more details with us at support@donorbox.org. Your input helps us improve, and we can’t wait to hear from you! ### 5. Greatly Simplified Donations with room for Reporting Improvements **Rating:** 4.0/5.0 stars **Reviewed by:** Vinicius A. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 11, 2026 **What do you like best about Donorbox?** I love having easy donation forms on the client's website and appreciate the simplicity of implementing recurring donations. It's great how Donorbox provides a quick and simple solution to receive donations through the internet. The simplicity of the platform really stands out to me. **What do you dislike about Donorbox?** I can't get a simple report regarding the total amount of fees, since some are due to Donorbox, other to Stripe, but I couldn't find yet a clear way to see the total amount of fees. **What problems is Donorbox solving and how is that benefiting you?** I use Donorbox for easy donation forms on clients' websites and simple recurring donations, providing a quick and simple way to receive donations online. ### 6. Efficient Donation Management with Simple Setup **Rating:** 5.0/5.0 stars **Reviewed by:** Jennifer L. **Reviewed Date:** February 14, 2026 **What do you like best about Donorbox?** I love that we can send our donors tax-deductible receipts for their donations with a click of a button, which saves us time and money. I use Donorbox for all our donations, to run project-specific campaigns, and to sell tickets for events. Donorbox helps with the organization and tracking of our donors and provides the immediate ability to receipt them for their charitable donations. The setup was fairly simple and quite intuitive. We selected Donorbox because of its affordability and features. **What do you dislike about Donorbox?** I would love to learn how we can incorporate company matching gifts on our Donorbox platform, so when a person makes a donation, they can search for their employer to see if their gift will be matched. **What problems is Donorbox solving and how is that benefiting you?** I use Donorbox for organizing and tracking donors, running campaigns, and selling event tickets. It provides the ability to instantly issue tax-deductible receipts, saving us time and money. **Official Response from Sindi Cele:** > Hi Jennifer, Thank you so much for taking the time to share your detailed and insightful feedback. We're thrilled to know that there's so much you appreciate about Donorbox! We'd love to help you navigate and learn more about our Employee Gift Matching feature. Please feel free to contact us anytime at support@donorbox.org. We'll be waiting to hear from you. ### 7. Easy to Use, Smooth Navigation in the App **Rating:** 4.0/5.0 stars **Reviewed by:** Quest for Brilliance . | President of non-profit, Small-Business (50 or fewer emp.) **Reviewed Date:** July 01, 2026 **What do you like best about Donorbox?** It is easy to use and you can even navigate it with the app **What do you dislike about Donorbox?** The verification process is too much to get through **What problems is Donorbox solving and how is that benefiting you?** It is helping navigate my non-profit and provides as way to take one load off of my plate ### 8. Seamless and User-Friendly Donation Platform **Rating:** 4.5/5.0 stars **Reviewed by:** Susan D. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 10, 2026 **What do you like best about Donorbox?** I really like how easy it is to navigate and use Donorbox. It doesn't require a lot of technical knowledge to get it to do what you need, which is super helpful for us as a small team without a dedicated tech person. It's great that anyone on our team can easily make changes like updating forms for different donation campaigns. The initial setup was really simple too, since they pretty much handled most of it for us, which was great. **What do you dislike about Donorbox?** I maybe would like to have more opportunities to do integrations. **What problems is Donorbox solving and how is that benefiting you?** I use Donorbox for peer fundraising. It seamlessly handles donations, sends donation letters, and lets me run reports. As a small team without a tech person, it's invaluable because it's easy to use and navigate, allowing us to make changes effortlessly. **Official Response from Sindi Cele:** > Hi Susan, Thank you so much for taking the time to share your detailed and insightful feedback. We’d love to hear more about the integration opportunities you'd love to see, and we'd also like to mention that Donorbox has a wide variety of integrations to choose from, so if it’s no trouble at all, please feel free to contact us at support@donorbox.org, and we'll help you find what works best for you. We can’t wait to hear from you! ### 9. Donorbox is easy and efficient **Rating:** 5.0/5.0 stars **Reviewed by:** Stephanie B. | Development Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** March 04, 2024 **What do you like best about Donorbox?** What I like most about donorbox is how easy the service is to navigate, the reporting is simple and customizable, and deposits made to our account are seamless. **What do you dislike about Donorbox?** I would prefer something cheaper, naturally. **What problems is Donorbox solving and how is that benefiting you?** Donorbox makes our deposits seamlessly ### 10. Donorbox is so easy to use! **Rating:** 5.0/5.0 stars **Reviewed by:** Greg P. | Co-founder / board president, Small-Business (50 or fewer emp.) **Reviewed Date:** September 05, 2024 **What do you like best about Donorbox?** It's simple to use and add to our website. I like the different options and I like the online system to view, edit, add or delete our monthly members / donors. **What do you dislike about Donorbox?** I wish there were more tools to use outside of being online. Like a tap to donate or physical product that we could get free to use at events for donations. **What problems is Donorbox solving and how is that benefiting you?** It's solved our method of having all donors in one place. ### 11. Excellent Video Training and Website Resources for Choosing the Right Donation Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Harris R. | Director of Accessibility, Small-Business (50 or fewer emp.) **Reviewed Date:** May 20, 2026 **What do you like best about Donorbox?** I really appreciated the video training materials, along with the helpful information on the website, which made it easier for us to make an informed decision about the best donation platform. **What do you dislike about Donorbox?** I'm still new to the platform, so no dislikes at this point **What problems is Donorbox solving and how is that benefiting you?** It's providing us with a platform for us to embed a donation form on our website. ### 12. Effortless Fundraising with Seamless Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Fund-Raising | Small-Business (50 or fewer emp.) **Reviewed Date:** November 23, 2025 **What do you like best about Donorbox?** I like how Donorbox is clean and simple to use, both on the admin and user end. The share and embed features flow nicely to all of our platforms, which makes it easy to integrate with our newsletters, WordPress website, and social media. I love how the design is clean and easy to tailor to our branding. The payment processing is streamlined for me, and it provides our donors with timely receipts. The initial setup was also so simple. **What do you dislike about Donorbox?** I wish there was slightly more customization, such as not having standard amounts and just the 'custom donation'. I would love to be able to use more images for items. **What problems is Donorbox solving and how is that benefiting you?** Donorbox helps us manage donors and provide cashless payments for events. It's clean, simple, and streamlines payment processing and receipt handling. The share and embed features integrate seamlessly with our platforms. **Official Response from Sindi Cele:** > Hi there, Thank you so much for taking the time to share your informative feedback. We also really appreciate you bringing the issue with requesting more customization options to our attention. We are always actively working to ensure our platform is progressive. We’d love the opportunity to understand your needs better and hear more about the customization options you'd love to see, so if it’s no trouble at all, please feel free to share more details with us at support@donorbox.org. Your input helps us improve, and we can’t wait to hear from you! ### 13. Easy Donation Tracking and One-Click Annual Tax Receipts **Rating:** 4.5/5.0 stars **Reviewed by:** Jennifer S. | Operations Director, Small-Business (50 or fewer emp.) **Reviewed Date:** April 22, 2026 **What do you like best about Donorbox?** It's easy to use, it tracks all our online donations seamlessly. The ability to send all annual tax receipts with the click of one button is a major plus for us. **What do you dislike about Donorbox?** I don't like that I have to pay a higher fee to bulk upload donations from offline events. Donorbox doesn't integrate with all our other software systems. **What problems is Donorbox solving and how is that benefiting you?** I can now log check numbers and donation dates along with the deposit dates. ### 14. Fast, Convenient Giving—But Integrations Need Smoother Handling **Rating:** 3.5/5.0 stars **Reviewed by:** Rachael W. | Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** February 18, 2026 **What do you like best about Donorbox?** It is a nice quick option for people to give who don't want to write a check or download our app. **What do you dislike about Donorbox?** Some of our donors give more than once. They don't like that they have to put in some of their info every time. On the back end some of the integrations that we were sold on do not work as you would expect them to and we have to go back to fix things weekly. **What problems is Donorbox solving and how is that benefiting you?** It is giving us a quick giving option for people who want to use a card but don't want to put it online or in the app. ### 15. Simple, Elegant, and Easy to Use—Donorbox Delivers **Rating:** 5.0/5.0 stars **Reviewed by:** Trevor C. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** July 02, 2026 **What do you like best about Donorbox?** Donorbox has been a simple, easy-to-use, and elegant platform to work with. **What do you dislike about Donorbox?** The percentages seem to be slightly higher than those of competitors. **What problems is Donorbox solving and how is that benefiting you?** Donorbox gave me the structure and guidelines I needed to complete our donation objectives. ### 16. Effortlessly Streamlined Donation Process with Donorbox **Rating:** 5.0/5.0 stars **Reviewed by:** Robert W. | Founder **Reviewed Date:** April 20, 2026 **What do you like best about Donorbox?** I like how Donorbox provides a real way to connect with donors and send receipts for donations, which takes the manual effort out of our hands and gives us more time to work on our scholarship fund. The user interface made Donorbox an easy choice for us, and the initial setup was fairly simple, as it allowed us to set up the donation page and connect our Stripe account effortlessly. **What do you dislike about Donorbox?** No problems with Donorbox that we can think of **What problems is Donorbox solving and how is that benefiting you?** I use Donorbox for an easy way for members and others to donate. It helps connect with donors and sends receipts automatically, saving us time to work on our scholarship fund. ### 17. Effortless Fundraising with a Seamless Donation Experience **Rating:** 4.5/5.0 stars **Reviewed by:** Raj P. | Founder, Design, Small-Business (50 or fewer emp.) **Reviewed Date:** November 13, 2025 **What do you like best about Donorbox?** One major problem it solved for me was the lack of a smooth donation experience. Many donors would drop off because the process felt too long or confusing. With Donorbox’s clean and simple checkout flow, more people actually completed their donations, and I noticed an increase in response. Overall, Donorbox is solving the problems of complicated setup, low conversion, and time-consuming donor management—and it’s benefiting me by making fundraising faster, more efficient, and more professional. **What do you dislike about Donorbox?** Some features are locked behind paid plans, like advanced customization or certain integrations. It’s great when you can use them, but not ideal if you’re on a tight budget. **What problems is Donorbox solving and how is that benefiting you?** One major problem it solved for me was the lack of a smooth donation experience. Many donors would drop off because the process felt too long or confusing. With Donorbox’s clean and simple checkout flow, more people actually completed their donations, and I noticed an increase in response. Overall, Donorbox is solving the problems of complicated setup, low conversion, and time-consuming donor management—and it’s benefiting me by making fundraising faster, more efficient, and more professional. **Official Response from Sindi Cele:** > Hi Raj, Thank you for your feedback! We’re thrilled to hear that Donorbox’s simple checkout flow and streamlined donor management are helping increase donations and make your fundraising more efficient. We also appreciate your note about advanced features being behind paid plans. We understand how important flexibility and affordability are, and your input helps us keep improving the platform for all users. Thank you for your support! ### 18. Effortless Donations with Instant Results **Rating:** 5.0/5.0 stars **Reviewed by:** Alicia D. **Reviewed Date:** February 07, 2026 **What do you like best about Donorbox?** I find Donorbox incredibly user-friendly, which really enhances my experience. I love that it makes the donation process more convenient, allowing me to pay instantly online without the need to write a check. It's great to know that the nonprofit I'm donating to receives my money right away. I appreciate that Donorbox gives me a receipt and lets me make changes to my recurring donations at any time. The initial setup was also very easy. **What do you dislike about Donorbox?** I had a little bit of difficulty trying to create an account as a donor so I could look at my recurring donations. An easier way for donors to figure out how to login not just organizations. **What problems is Donorbox solving and how is that benefiting you?** Donorbox makes donating easier and more convenient by allowing instant online payments. It's user-friendly, provides receipts, and lets me modify recurring donations easily. However, it could improve by offering simpler donor login options. **Official Response from Sindi Cele:** > Hi Alicia, Thank you for your thoughtful feedback! We're glad to hear that you’ve had a smooth and convenient experience using Donorbox, and that features like instant online giving, receipts, and the ability to manage recurring donations have been helpful. It’s great to know the platform is making donating easier and more accessible for you. We also appreciate your feedback about the donor account experience. We understand that accessing and managing recurring donations should be as straightforward as possible, and your note about making the login process clearer for donors is very valuable. We’ll be sure to share this with our team as we continue improving the donor experience. Thanks again for taking the time to share your thoughts! ### 19. Seamless Setup, Cost-Effective, Essential for Nonprofits **Rating:** 4.5/5.0 stars **Reviewed by:** Kris C. | Executive Director, Small-Business (50 or fewer emp.) **Reviewed Date:** March 08, 2024 **What do you like best about Donorbox?** I really appreciate Donorbox for its simplicity of setup, which seamlessly works with our existing website and doesn't require extensive technical knowledge. The integration with Salesforce is crucial for us, as it helps manage our donor database effectively. Donorbox also takes care of essential tasks like generating year-end tax receipts efficiently. The platform offers a good value-to-price ratio, providing the functionalities we need at a competitive cost. I find the processing fees to be more cost-effective than most other platforms. The ability to replicate donation data into Salesforce transforms donations into opportunities, allowing us to track individual donations thoroughly and send tailored notifications and letters to our donors. **What do you dislike about Donorbox?** I think for the most part, I don't have a lot of negative comments about Donorbox. However, if I were relying on it more as a donor management system, which it tries to be, I don't find it very effective in that capacity yet. The interface can be clunky and confusing, making it difficult to search for individual donors or donations, which hinders its utility as a donor management database. **What problems is Donorbox solving and how is that benefiting you?** I use Donorbox to manage incoming donations efficiently, handle credit card transactions, and set up monthly donations without complex technical skills. Its integration with Salesforce is crucial, and it offers a good price-to-value ratio compared to other platforms. **Official Response from Marc Harmon:** > Thank you for sharing your positive experience with Donorbox. We're pleased to provide a service that meets your needs and integrates seamlessly with Salesforce. ### 20. Effortless Donation Management with Seamless Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Kayamone S. | DIgital Brand Strategist / Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** April 12, 2026 **What do you like best about Donorbox?** I love that Donorbox provides an easy online platform to collect donations for my church. It integrates seamlessly with our website, specifically with WordPress, offering easy visibility. The easy integration is a standout feature as it enhances our website's functionality. Additionally, Donorbox allows for easy reporting, which is crucial for filing our quarterly IRS financial returns. The initial setup was very easy, and I managed to have the system up and running in less than 20 minutes. **What do you dislike about Donorbox?** I dont dislike anything about Donorbox **What problems is Donorbox solving and how is that benefiting you?** Donorbox provides an easy online platform for collecting donations, integrates seamlessly with Wordpress, and allows for easy IRS reporting. The setup was very easy, taking less than 20 minutes. ### 21. Versatile Donation Platform, Needs Raffle Enhancement **Rating:** 4.0/5.0 stars **Reviewed by:** John H. **Reviewed Date:** February 08, 2026 **What do you like best about Donorbox?** I like that Donorbox is kind of a one-stop shop for processing donations. It's great that you can manually input donations, and it supports multiple types of donations, whether they're monthly or one-time. It's nice to be able to input cash donations, too, because it makes tracking easier and helps with getting all the tax information over to the people who are donating to our nonprofit. **What do you dislike about Donorbox?** I believe I've seen some other applications like Donorbox that have a better platform for doing online raffles and things like that, which are very valuable for nonprofits like ours. And I've seen that there is somewhat of a function of that, but it seems way more difficult. **What problems is Donorbox solving and how is that benefiting you?** Donorbox helps with monthly and website donations. It’s a one-stop shop for processing and manually inputting various donation types, which simplifies tracking and ensures donors receive accurate tax information. **Official Response from Sindi Cele:** > Hi John, Thank you for your thoughtful feedback! We're glad to hear that you find Donorbox to be a helpful all-in-one solution for managing donations, including the ability to track online, recurring, and even cash contributions. It’s great to know that these features are supporting your organization’s tracking and tax reporting needs. We also appreciate your feedback regarding raffles and similar fundraising activities. Your input is valuable, and we’ll be sure to share it with our product team as we continue enhancing our features. Thanks again for taking the time to share your experience! ### 22. Perfect Fit for Small Charities **Rating:** 5.0/5.0 stars **Reviewed by:** Dimcho G. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 24, 2026 **What do you like best about Donorbox?** I appreciate that Donorbox provides more solutions free of charge, which makes it really valuable for small charities like ours that don't have too many options to raise money from the beginning. Donorbox gives us this big powerful support. I'm happy with how Donorbox helps us feel different but still supports our small charity needs. The initial setup was very fast, taking just ten to fifteen minutes, and it's not difficult, really. Everything seems great and very good. **What do you dislike about Donorbox?** none **What problems is Donorbox solving and how is that benefiting you?** Donorbox solves huge problems for small charities, providing free powerful solutions to raise money easily from the start. It's very valuable since we don't have many options. ### 23. Effortless Donation Management with Donorbox **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** January 21, 2026 **What do you like best about Donorbox?** I like the simplistic look of the platform and the easy navigation on Donorbox. I love the fact that I receive opportunities to take a survey and receive a gift card. I also appreciate the options available for donors to contribute on a one-time, monthly, or annual basis on the website. The initial setup of Donorbox was simple for me. **What do you dislike about Donorbox?** There is nothing I dislike about Donorbox at this time. We simply need more donations to come through the platform more often before I can give a proper evaluation or assessment of anything I might not like about it. **What problems is Donorbox solving and how is that benefiting you?** Donorbox provides a secure way for our guests to easily make donations through our website. **Official Response from Sindi Cele:** > Hi there, Thank you for your feedback! We're glad to hear that you find Donorbox simple, easy to navigate, and that the setup process went smoothly for you. It’s also great to know that the flexible giving options—such as one-time, monthly, and annual donations—have been valuable for your organization. We appreciate you taking the time to share your experience so far. If anything comes up as you continue using the platform, we’re always here to help and would be happy to support you along the way. ### 24. Effortless Donation Management with Automatic Gratitude **Rating:** 5.0/5.0 stars **Reviewed by:** Amy A. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 23, 2026 **What do you like best about Donorbox?** I find Donorbox easy to use, and it didn't give me a lot of issues to start. It helps me get easy donations and I really appreciate that it sends an automatic thank you to my donors. The initial setup was pretty simple. **What do you dislike about Donorbox?** I can't think of anything at the moment. Maybe make it look a little prettier on the page. **What problems is Donorbox solving and how is that benefiting you?** Donorbox helps me get easy donations and automatically sends a thank you to all donors. ### 25. Simple Donation Setup and Seamless Offline Donations **Rating:** 5.0/5.0 stars **Reviewed by:** Will S. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** May 20, 2026 **What do you like best about Donorbox?** Setting up donation is very simple and incorporating offline donations is a snap **What do you dislike about Donorbox?** The ability to create a page that is profile centric can not be done on its free version **What problems is Donorbox solving and how is that benefiting you?** Donorbox is helping us raise funds for our mission trip and will become part of our ongoing support profile as well. ### 26. Fast, Clean Forms and a Donor-Friendly Checkout **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** May 25, 2026 **What do you like best about Donorbox?** Forms load quickly and look clean on any website we’ve tried them on. Checkout is much easier for donors than our other donation platform. **What do you dislike about Donorbox?** I wish I could edit promo codes more easily, and further personalize the layout. That’s probably a paid feature and we just use the free plan. Also wish the donations in stripe would more simply integrate into our main CRM **What problems is Donorbox solving and how is that benefiting you?** Easier event ticketing, making events way simpler for me to manage. Also alleviating so many donor complaints about slow forms that don’t work on mobile. ### 27. Perfect for launching our first fundraiser with zero stress! **Rating:** 5.0/5.0 stars **Reviewed by:** Derrick A. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2026 **What do you like best about Donorbox?** What I like best is the recurring donation toggle. It’s so prominent that it has already helped us turn three one-time donors into monthly supporters without any extra outreach on our part. **What do you dislike about Donorbox?** As a new user, I am still getting used to the variety of integration options, and the sheer number of features can be a bit overwhelming at first glance. I would love to see even more templates for the automated donation receipts to help further customize our branding. **What problems is Donorbox solving and how is that benefiting you?** Problem: We needed a professional, secure way to accept donations online without having to hire a web developer or write complex code. Benefit: It allowed us to launch our campaign immediately. We just raised our first donation, and the platform handled the transaction and donor tracking automatically, which saved us hours of manual admin work. **Official Response from Sindi Cele:** > Hi Derrick, Thank you so much for your feedback. We're thrilled to know that our recurring feature has helped you get closer to your goal. We also really appreciate you bringing the issue of the number of features on your dashboard being overwhelming to our attention. We are always actively working to ensure our platform is progressive, and so I'll share this with the team. We’d also love to hear more about the templates you'd love to see, so if it’s no trouble at all, please feel free to share more details with us at support@donorbox.org. We can’t wait to hear from you! ### 28. Simplified Fundraising with Broad Outreach **Rating:** 5.0/5.0 stars **Reviewed by:** Fatina M. | Chair of the Board of Directors, Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Donorbox?** I use Donorbox for fundraising for our masjid, and it has helped organize our fundraising efforts. I like the simplicity and user experience of Donorbox. Before using Donorbox, we relied on word of mouth or traditional in-person fundraising efforts, but with Donorbox, we can create an online platform with a broader reach, and donors can select which fundraiser they want to contribute to. The setup was very easy, which made the transition smooth. **What do you dislike about Donorbox?** nothing. so far, so good. **What problems is Donorbox solving and how is that benefiting you?** Donorbox helped organize our fundraising efforts, enabling our masjid to create an online platform with a broader reach where donors can select specific fundraisers to contribute to. ### 29. Effortless Donation Management for Nonprofits **Rating:** 5.0/5.0 stars **Reviewed by:** Maynor A. | Vice President, IT, Small-Business (50 or fewer emp.) **Reviewed Date:** March 09, 2026 **What do you like best about Donorbox?** I like that using Donorbox has made everything much easier to navigate and allows us to make changes whenever we need to. Also, creating the payment box on our website is smooth and easy. We are able to receive payments easily, and the initial setup was extremely easy. Since implementing Donorbox, we have not run into any issues. **What do you dislike about Donorbox?** as of right now all the features we get from Donorbox has not caused any trouble. I like the platform, it easy to use and reliability. **What problems is Donorbox solving and how is that benefiting you?** Donorbox makes receiving payments easy and allows us to create smooth, easy payment boxes on our website. We switched from PayPal because it offered limited options. Now, we can set up forms for different donation levels like one-time, quarterly, or yearly contributions. **Official Response from Sindi Cele:** > Hi Maynor, Thank you so much for taking the time to share your detailed and insightful feedback. We're thrilled to know that there's so much you appreciate about Donorbox. Please feel free to contact us anytime at support@donorbox.org if you have any questions or suggestions. ### 30. Easy Setup, Effective for Recurring Donations **Rating:** 4.0/5.0 stars **Reviewed by:** Membership T. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 11, 2026 **What do you like best about Donorbox?** I find Donorbox very easy to set up and implement. It's been particularly useful for handling online donations and processing recurring donations, which are important for the charity I work with. The functionality for managing acknowledgment letters is also something I appreciate, simplifying that process for us. **What do you dislike about Donorbox?** The step ups for the paid subscriptions are higher than I would like. I would prefer it to be more affordable for smaller nonprofits. **What problems is Donorbox solving and how is that benefiting you?** Donorbox lets me accept online and recurring donations easily, and it handles acknowledgment letters well. It's very easy to set up and implement. ### 31. Donorbox — Accessible, Reliable, Strong Financial Structure, and Adequate Support **Rating:** 5.0/5.0 stars **Reviewed by:** ALLFOURONE D. | Legislative Analyst Director 9th District Michigan House of Representative, Small-Business (50 or fewer emp.) **Reviewed Date:** June 30, 2026 **What do you like best about Donorbox?** Accessibility, Financial Structure, and Reliable **What do you dislike about Donorbox?** Nothing at all is wrong with the Donorbox service experience and I feel when contacting the service provider, I receive adequate service. **What problems is Donorbox solving and how is that benefiting you?** Creating campaigns and financial development ### 32. Affordable, User-Friendly for Nonprofits: Helpful Overall, but Some Features Are Premium **Rating:** 3.5/5.0 stars **Reviewed by:** Carina R. | Outreach Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** July 02, 2026 **What do you like best about Donorbox?** Is user friendly, and affordable for non profits **What do you dislike about Donorbox?** Some features are only premium though they are very necessary. **What problems is Donorbox solving and how is that benefiting you?** Having an accessible software that is user-friendly to collect donations for my non-profit ### 33. Reliable and User-Friendly Donation Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User **Reviewed Date:** February 12, 2026 **What do you like best about Donorbox?** I really appreciate how Donorbox is reliable and user-friendly, which makes managing donations a breeze. It handles transactions seamlessly, from receiving donations to transferring them to our bank account, without me noticing any charges. I find it very easy to manage the funds and Donorbox even sends emails to our donors, which is great. Plus, it's free! The setup was a breeze too—I did it all by myself without needing help. They are always keeping up-to-date with features like recently adding Apple Pay, and I absolutely trust their system for everything. I genuinely appreciate Donorbox for all it does. **What do you dislike about Donorbox?** Everything is perfect **What problems is Donorbox solving and how is that benefiting you?** Donorbox solves our biggest challenge of transferring donations directly to our bank account. It's reliable, user-friendly, and free of transaction charges, simplifying donation management. The features support smooth transactions and send confirmation emails to donors. **Official Response from Sindi Cele:** > Hi there, Thank you for your feedback! We’re really glad to hear that you find Donorbox reliable, user-friendly, and easy to manage for your donations. It’s great to know that setup was smooth for you and that features like automated donor emails and new payment options such as Apple Pay have been helpful for your organization. We also appreciate you taking the time to share that everything has been working well for you so far. If you ever need assistance or have suggestions in the future, we’re always here to help! ### 34. Great Value Integration and Fast, Helpful Support **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Religious Institutions | Mid-Market (51-1000 emp.) **Reviewed Date:** July 10, 2026 **What do you like best about Donorbox?** Price is right for integration. I haven't been a user for long and we're running into integration issues but the staff have been quick to respond. **What do you dislike about Donorbox?** Currently experiencing integration issues with LGL. So haven't had enough use with it to fully know what I like and dislike. But again, their staff are responsive and helpful. **What problems is Donorbox solving and how is that benefiting you?** Giving donors access and more control over their giving. ### 35. DonorBox has made it possible for me to run a non-profit without overwhelm so I can serve better. **Rating:** 5.0/5.0 stars **Reviewed by:** Trish M. | President and Executive Director, Small-Business (50 or fewer emp.) **Reviewed Date:** January 21, 2026 **What do you like best about Donorbox?** Easiest Platform to set up and implement quickly. It's also been the most reasonable cost for what we receive: "back office" information I need for our accountant, sending donation receipts to donors automatically, and other helpful automations I didn't know I even needed, but have been helpful. It was also easy to integrate into our website, even for someone low (nearly no) tech like me. **What do you dislike about Donorbox?** I haven't found any! It's been the most cost effective for what we get in return! **What problems is Donorbox solving and how is that benefiting you?** As a start up 1 employee non-profit with very little technological experience, the automations have been a huge relief handling multiple things that I don't have to think/worry about. **Official Response from Sindi Cele:** > Hi Trish, Thank you so much for your wonderful and detailed feedback! Please feel free to contact us at support@donorbox.org if you have any questions. We're here to help! ### 36. Effortless Fundraising with Trustworthy Security **Rating:** 5.0/5.0 stars **Reviewed by:** Therese M. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 03, 2026 **What do you like best about Donorbox?** I really appreciate that Donorbox makes donating very easy and people have commented that they feel safe using it with our donate button since it's a trusted brand. I love how Donorbox has a super easy interface, especially for tech dummies like me, guiding us step by step through the setup process. It's fantastic how the platform offers the option for people to do recurring donations. Also, the integration with our Squarespace website is seamless. Clicking into Donorbox feels safe and secure with its professional look. **What do you dislike about Donorbox?** N/a **What problems is Donorbox solving and how is that benefiting you?** Donorbox makes it easy for people to donate securely, and it's a trusted brand. The interface is super easy to navigate for setup, and it offers an option for recurring donations. It’s integrated with our Squarespace website, which is great. **Official Response from Sindi Cele:** > Hi Therese, Thank you so much for taking the time to share your detailed and insightful feedback. We're thrilled to know that there's so much you appreciate about Donorbox! Please feel free to contact us anytime at support@donorbox.org if you have any questions or suggestions. ### 37. Efficient Donation Handling, But Needs Better Usability **Rating:** 2.0/5.0 stars **Reviewed by:** Coves L. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 25, 2026 **What do you like best about Donorbox?** I use Donorbox almost exclusively as a donation recipient website, and I really enjoy the fact that it handles sending charity receipts for me. It takes care of the administration duties, so I don't have to think about charity receipts or thank-you letters, which is quite convenient. I also appreciate the possibility of scheduled recurring donations. **What do you dislike about Donorbox?** Finding the charity receipts for our archives can be a bit complex. The layout is a bit confusing sometimes. The initial setup was confusing as well because, at the time, it was not yet translated into the language that we speak here (Montreal). **What problems is Donorbox solving and how is that benefiting you?** I use Donorbox for receiving donations and love that it handles charity receipts for us, solving the resource allocation needed for manual tasks. I also appreciate the option for recurring donations. **Official Response from Sindi Cele:** > Hi Coves, Thank you for taking the time to share your feedback — we truly appreciate it. We’re sorry to hear that finding charity receipts and navigating the layout has been confusing at times. We also apologize for the difficulty during the initial setup, especially before the platform was available in your language in Montreal. Feedback like yours helps us understand where we can improve, both in terms of usability and localization. We’re always working to make the platform clearer, more intuitive, and better suited for organizations in different regions and languages. Thank you again for sharing your thoughts and for being part of our community. ### 38. Effortless Fundraising and Donor Tracking **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Fund-Raising | Small-Business (50 or fewer emp.) **Reviewed Date:** October 30, 2025 **What do you like best about Donorbox?** Donorbox truly helped our non profit organisation by allowing us to easily create our fundraiser compaign and sponsorship programs for our rescue animals, and embed it to our website. Donorbox makes it really easy to track our donors, storing their email to sent them updates about their sponsored animal. **What do you dislike about Donorbox?** The fees, but I also appreciated the option to ask donors to pay for them themselves! **What problems is Donorbox solving and how is that benefiting you?** We were paying too many fees for our previous website so we had to create a new one on a free platform. We needed a way to ask for donations with different custom campaigns, and be able to embed them in our new website: sponsorship for each type of animals (horses, goats, cats and dogs) and a more general campaign, a little is a lot, asking for all our followers for 1 euro per month to help us out our financial struggles. Donorbox has everything we needed to accomplish that, for free! **Official Response from Sindi Cele:** > Hi there, Thank you for your review! We’re thrilled to hear that Donorbox has helped your nonprofit easily create fundraising campaigns and sponsorship programs, track donors, and keep supporters updated about their sponsored animals. We also appreciate your feedback regarding fees. It’s great to hear that the option to allow donors to cover processing fees has been helpful in managing costs. Thanks again for sharing your experience! ### 39. Easy-to-Use Donorbox Free Plan That Supports Monthly Donations **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Music | Small-Business (50 or fewer emp.) **Reviewed Date:** February 25, 2026 **What do you like best about Donorbox?** We’re a small nonprofit and use the free version of Donorbox. It’s easy to use and straightforward to set up our campaigns, along with our response and thank-you letters, and we get immediate notifications when donations come in. This year, they also allowed free users to add a monthly donation option, which has been a real help for our small nonprofit music school. **What do you dislike about Donorbox?** We ran into an issue with the Donorbox interface months after launching our new website, right in the middle of our annual appeal, and it affected one of our campaigns. Unfortunately, customer service would not assist us, so we had to seek outside help to get Donorbox working properly for that specific campaign. **What problems is Donorbox solving and how is that benefiting you?** Donorbox gives us a simple, straightforward way to process donations through our website. **Official Response from Sindi Cele:** > Hi there, Thank you so much for taking the time to share your feedback. We also really appreciate you bringing the issue with struggling to get help from our team to our attention. We're really sorry to hear about that. We're constantly evaluating our team's performance to make sure the standard of service is up to par. Please contact us so we'll review your interaction with our team and apply changes where necessary. We want you to know that providing top-tier support is of the essence to us, and our support team is available 24/7 for you at support@donorbox.org. Please know that we're here for you. ### 40. Excellent In-Person KIOSK, Needs CRM Usability Improvement **Rating:** 4.5/5.0 stars **Reviewed by:** Mohammed K. | Senior Project Control Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** May 08, 2026 **What do you like best about Donorbox?** I use Donorbox for my non-profit's donation portal. I like the In-Person KIOSK the most, as it helps during gatherings and rush situations by allowing people to make recurring payments in just a few seconds. The initial setup of Donorbox was also very easy. **What do you dislike about Donorbox?** Contact CRM isn’t that user-friendly. We tried to import static contacts, and it was very difficult to do that, so we had to spend lots of time. **What problems is Donorbox solving and how is that benefiting you?** Donorbox's In-Person KIOSK feature helps during busy times, allowing quick recurring donations. However, their contact CRM isn't user-friendly, making contact imports time-consuming. ### 41. Effortless Campaign Creation for Our Nonprofit **Rating:** 5.0/5.0 stars **Reviewed by:** Working Dogs F. | Co-Founder, Secretary, and Treasurer., Small-Business (50 or fewer emp.) **Reviewed Date:** December 30, 2025 **What do you like best about Donorbox?** I love the way we were easily able to create multiple campaigns for our nonprofit organization, Working Dogs For Vets. **What do you dislike about Donorbox?** I cannot think of anything I dislike about Donorbox. **What problems is Donorbox solving and how is that benefiting you?** Donorbox helps streamline our online giving and makes it easier for supporters to donate quickly and securely. As a small nonprofit with a national reach, we rely on tools that reduce administrative work, improve donor experience, and help us track contributions efficiently. Donorbox simplifies recurring donations, provides clear donor management features, and integrates smoothly with our website, which saves us time and helps us focus more on serving veterans and training service dogs. It has improved our ability to engage donors, retain supporters, and maintain consistent funding for our programs. **Official Response from Sindi Cele:** > Hi Working Dogs F., Thank you for your feedback! We're really glad to hear that you’ve found it easy to create multiple campaigns for Working Dogs For Vets—that flexibility is something we put a lot of focus into to support nonprofits with different fundraising needs. We also appreciate you taking the time to share that you haven’t come across any issues so far. If anything comes up as you continue using Donorbox, we’re always here and happy to help! ### 42. Donation Tracking Made Easy with Customizable Receipts **Rating:** 4.0/5.0 stars **Reviewed by:** Dawn M. | Founder, President, Small-Business (50 or fewer emp.) **Reviewed Date:** January 16, 2026 **What do you like best about Donorbox?** I really like being able to see all of my donations made throughout the year with Donorbox. As the founder of a non-profit, I appreciate being able to customize the receipts we send to donors. I also like having online access to a customer service agent, rather than only being directed to an article that describes a solution. **What do you dislike about Donorbox?** The sales representative didn’t seem very experienced with the platform. He didn’t take the time to understand my business well enough to offer helpful suggestions, and he also didn’t follow up when he said he would. **What problems is Donorbox solving and how is that benefiting you?** Donor box has a professional appearance and is helping us manage all of our donor contributions. **Official Response from Sindi Cele:** > Hi Dawn, Thank you so much for your feedback and for highlighting the positive aspects of your experience! We also really appreciate you bringing the issue with our sales representative to our attention. We're really sorry to hear about this. We are always actively working to ensure our team stays updated and works closely with each organization to personalize and understand their needs. We'd love to chat with you and help you in this regard. We're also looking into this interaction you had with our sales representative for improvement purposes. If it’s no trouble at all, please contact us at support@donorbox.org. We can't wait to hear from you! ### 43. Effective Donation Management with Setup Challenges **Rating:** 2.5/5.0 stars **Reviewed by:** Greg B. **Reviewed Date:** February 17, 2026 **What do you like best about Donorbox?** I like that Donorbox offers a comprehensive platform for calling for and receiving donations and managing that data after the donations have been finalized. **What do you dislike about Donorbox?** It's annoying that Donorbox doesn't facilitate payments on its own or any of the financial aspects on its own and that you have to connect to another tool to process everything such as PayPal. The initial setup was not easy, and fortunately, I had some experience setting up platforms for my organizations and projects I've worked on in the past. So it wasn't that difficult for me, but I could see it being incredibly difficult for others. **What problems is Donorbox solving and how is that benefiting you?** Donorbox adds a formal touch to receiving donations, helping me connect with potential donors and feel legitimate. It provides a comprehensive platform to call for, receive, and manage donations efficiently. ### 44. Keeps Donations Intact and Super Easy to Use **Rating:** 4.5/5.0 stars **Reviewed by:** Tamara G. | Sr Dental Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** June 29, 2026 **What do you like best about Donorbox?** Donorbox doesn't keep part of the proceeds and it was easy to use. **What do you dislike about Donorbox?** I don't know if the reach is the same as other similar platforms. **What problems is Donorbox solving and how is that benefiting you?** Community growth ### 45. Easy Setup and Reliable Integration **Rating:** 4.0/5.0 stars **Reviewed by:** DELT P. | Tech Project Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 23, 2025 **What do you like best about Donorbox?** I like the ease of configuration that Donorbox offers, as it allowed us to create the campaign very quickly and start receiving donations without any issues. The ability to integrate embedded donations on our website through a pop-up is fantastic because it allows donors to contribute without having to leave our page. The low fees are another aspect I value greatly, as they help us maximize the funds received. I also appreciate the clarity of the dashboards, which make it easy to consume information and allow us to better understand what is happening with the donations. Additionally, the platform conveys trust to our donors, which is essential for us. **What do you dislike about Donorbox?** I miss having a complete summary of the campaign on the dashboard. I would like there to be some graphical or visual way to show the actual fundraising of each campaign and its evolution over time. **What problems is Donorbox solving and how is that benefiting you?** I use the product to receive donations in a clean and transparent way, integrated into our website. It is easy to set up and the low fees are an advantage. It conveys trust to the donors. **Official Response from Sindi Cele:** > Hi DELT P., Thank you for your review! We’re delighted to hear that you found Donorbox easy to set up, appreciated the embedded donation feature, low fees, clear dashboards, and the trust it conveys to your donors. We also value your feedback regarding campaign summaries and visual reporting. Providing clearer graphical insights into fundraising progress is something we continue to explore as we enhance the dashboard experience. We appreciate you sharing your thoughts and support! ### 46. Effortless Donation Collection with Room for Growth **Rating:** 5.0/5.0 stars **Reviewed by:** GLK A. **Reviewed Date:** January 04, 2026 **What do you like best about Donorbox?** I find Donorbox easy to use as it doesn't require setting up a lot of technical stuff. I can easily track payments and appreciate that it automatically acknowledges payments by sending donors an acknowledgement email. It's valuable to me because it acts as a trust-building link between donors and me, as collecting payments myself could seem unreliable. Donorbox also takes care of the heavy lifting, with a system that acknowledges payments and sends emails, which is not trivial. I also like that Donorbox supports different reputable and globally recognized payment gateways, which builds more trust with donors. The initial setup was very easy, especially with the WordPress plugin, and it also provides generated codes or scripts to easily add to my website for campaigns. **What do you dislike about Donorbox?** Some features are only premium. Some features also disadvantage me because I'm in Africa and they only support US residents. Maybe we should be more considered. They can also try adding African payment gateways other than PayPal. **What problems is Donorbox solving and how is that benefiting you?** I use Donorbox as a payment gateway link, simplifying online donations since my website lacks this feature. It's easy to use, tracks payments, and sends automatic acknowledgment emails, which builds trust and handles heavy lifting with various reputable payment options. **Official Response from Sindi Cele:** > Hi GLK, Thank you for such a detailed and thoughtful review! We’re really glad to hear that you find Donorbox easy to use and that the automated receipts, payment tracking, and integrations with trusted global payment gateways help build confidence and trust with your donors. We appreciate your honest feedback about premium features and regional limitations. We understand how important accessibility and local relevance are, especially for nonprofits operating outside the US. Your point about supporting additional African payment gateways is especially valuable, and we’ll be sure to share this with our team as we continue expanding and improving global support. Thanks again for taking the time to share your experience and suggestions—they genuinely help guide our improvements. ### 47. Instant Setup Helped Us Start Receiving Donations Right Away **Rating:** 5.0/5.0 stars **Reviewed by:** Daniel G. | General Secretary, Small-Business (50 or fewer emp.) **Reviewed Date:** June 10, 2026 **What do you like best about Donorbox?** The account was available to use almost immediately which was great for gaining donations straight away. **What do you dislike about Donorbox?** I did not see an app for mobile or tablet **What problems is Donorbox solving and how is that benefiting you?** Helping to collect donations and linking to our bank ### 48. Effortless Fundraising with Easy Setup **Rating:** 5.0/5.0 stars **Reviewed by:** Bria S. | Physical Therapist, Small-Business (50 or fewer emp.) **Reviewed Date:** April 15, 2026 **What do you like best about Donorbox?** I find Donorbox very easy to navigate, whether it's the donor page or the organization's page for tracking donations and donors. It helps me keep track of the campaigns I have started to solicit donations. The initial setup was very easy, and I was able to connect to my PayPal quickly. **What do you dislike about Donorbox?** There is a lot of clicking on the organization's page, and there could be a tutorial on how to use the site more efficiently for data tracking. **What problems is Donorbox solving and how is that benefiting you?** Donorbox makes it easier for donors to find my organization and donate, providing instant tax write-off documentation, reducing paperwork for me. ### 49. Clean Interface and Easy Campaign Creation **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** June 15, 2026 **What do you like best about Donorbox?** The clean interface and ability to create campaigns **What do you dislike about Donorbox?** The inability to edit the header in the campaigns and some lack of design features on the free account. Also - we're looking into the Quickbooks integration and are a little bummed that it's not a two-way integration. Having to manually enter the offline donations (checks and cash) in Donorbox is a bummer. **What problems is Donorbox solving and how is that benefiting you?** Big picture analytics and a better user experience ### 50. Effortlessly Facilitates In-Person Donations **Rating:** 4.5/5.0 stars **Reviewed by:** John S. **Reviewed Date:** January 01, 2026 **What do you like best about Donorbox?** I use Donorbox to run self-serve kiosks at my church, and I liked that it was self-serve software for the end-user, which is great because many other solutions required a human to run the terminal, which wasn't acceptable for us. It was rather easy to set up once I had all the pieces together, like the iPad, Donorbox, Stripe reader, and hardware enclosure. Plus, it worked easily on the first try. **What do you dislike about Donorbox?** I would like the option to select which fund to contribute to before asking for the amount. We have a General fund which pays for mostly everything. We want most of the money to go here. We have smaller funds for donations to certain groups like Youth Ministry. To be candid, we would prefer for donations to go to the General donation fund. I don't want the instance of someone wanting to donate $100, then they see the funds they can select from. It just gives the users too many options. If the fund is selected first before the amount, then it's clear where the donor wants the money to go. I can see how someone would want it the current way. So I really think this should be an option. **What problems is Donorbox solving and how is that benefiting you?** Donorbox lets us collect electronic payments at church using self-serve kiosks, which worked with our credit card processor restrictions. It avoids needing staff to manage transactions and is simple to set up with the right hardware. **Official Response from Sindi Cele:** > Hi John, Thank you for sharing your experience in detail! We're glad to hear that Donorbox has worked well for your church kiosks and that the self-serve setup has been a strong fit—especially given your need for a solution that doesn’t require staff to manage each transaction. We also really appreciate your thoughtful feedback on the donation flow and fund selection, and we understand your point about wanting more control over how and when that selection is presented. Your suggestion is very clear and helpful, and we’ll make sure it’s shared with our product team for consideration as we continue refining the donor experience. Thanks again for taking the time to explain your use case so clearly—it’s exactly the kind of real-world input that helps guide improvements. ## Donorbox Discussions - [Is Donorbox a payment processor?](https://www.g2.com/discussions/is-donorbox-a-payment-processor) - [Does Donorbox take a cut?](https://www.g2.com/discussions/does-donorbox-take-a-cut) - [What is Donorbox?](https://www.g2.com/discussions/what-is-donorbox) - [Is Donorbox a CRM?](https://www.g2.com/discussions/is-donorbox-a-crm) - [Donorbox setup is simple and looks professional, but are the fees worth it?](https://www.g2.com/discussions/donorbox-setup-is-simple-and-looks-professional-but-are-the-fees-worth-it) - 1 upvote - [View Donorbox pricing details and edition comparison](https://www.g2.com/products/donorbox/reviews?page=3&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-07-22+17%3A53%3A32+-0500&secure%5Bsession_id%5D=e373a3b3-6f52-4277-ab97-74ea931de79a&secure%5Btoken%5D=454b5d8d7d6111ec1ec73633940efe630f45d9c25cf5941cf0b00e02ef08b83e&format=llm_user) ## Donorbox Integrations - 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[Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews) - [Squarespace](https://www.g2.com/products/squarespace/reviews) - [Squarespace Domains](https://www.g2.com/products/squarespace-domains/reviews) - [Stripe](https://www.g2.com/products/stripe-agentic-workflow-stripe/reviews) - [Stripe Connect](https://www.g2.com/products/stripe-connect/reviews) - [Stripe Payments](https://www.g2.com/products/stripe-stripe-payments/reviews) - [Stripe Terminal](https://www.g2.com/products/stripe-terminal/reviews) - [UENI](https://www.g2.com/products/ueni/reviews) - [Wix](https://www.g2.com/products/wix/reviews) - [Wix Studio](https://www.g2.com/products/wix-studio/reviews) - [WordPress.com](https://www.g2.com/products/wordpress-com/reviews) - [WordPress.org](https://www.g2.com/products/wordpress-org/reviews) - [XAMPP Server on Windows 2016 + Apache Web Server + PhpMyadmin + MySQL](https://www.g2.com/products/xampp-server-on-windows-2016-apache-web-server-phpmyadmin-mysql/reviews) ## Donorbox Features **Administration** - Reporting - Interaction Tracking - Automation - Donor Profiles **Administration** - User Dashboard - Donor Profiles - Reporting - Templates - Customization **Constituent Management** - Constituent Profiles - Online Portal - Donor Communications **Fundraising** - Campaign Management - Online Donation Portal - Event Planning - Recurring Donations - Peer-to-peer Fundraising - Mobile Capabilities **Donor Management** - Moves Management - Pledge Tracking - E-Document Storage - Acknowledgments & Communications **Marketing Automation** - Email Marketing - Lead Management - Campaign Management - Marketing ROI Analytics **Marketing** - Email Marketing - Direct Mail Tools **Interoperability** - Event Tracking - Gift Tracking - Fund Accounting **Workflow Automation** - Donor Prospecting - Data Entry - Task Delegation **Reporting & Analytics** - Reporting - Dashboards - Automated Reports **Integrations** - Accounting - Fundraising - Grant Management - Sales POS **Agentic AI - Nonprofit CRM** - Autonomous Task Execution - Cross-system Integration ## Top Donorbox Alternatives - [Givebutter](https://www.g2.com/products/givebutter/reviews) - 4.7/5.0 (2,150 reviews) - [Bloomerang CRM](https://www.g2.com/products/bloomerang-crm/reviews) - 4.6/5.0 (898 reviews) - [Bonterra Network for Good](https://www.g2.com/products/bonterra-network-for-good/reviews) - 4.6/5.0 (414 reviews)