Donorbox Features
Administration (9)
Reporting
863 reviewers of Donorbox have provided feedback on this feature.
Reports on various important data and metrics.
Interaction Tracking
This feature was mentioned in 846 Donorbox reviews.
The ability to track each interaction with donors and maintain a record of their giving history.
Automation
Based on 840 Donorbox reviews.
Tools to automate a variety of processes such as email marketing and emailing receipts.
Donor Profiles
This feature was mentioned in 847 Donorbox reviews.
Profiles for each donor including contact information, interaction history, and giving history.
User Dashboard
Based on 397 Donorbox reviews.
Allows users to customize their home page to display the information relevant to their role and tasks.
Donor Profiles
391 reviewers of Donorbox have provided feedback on this feature.
Stores donor profiles that track all relevant information, including contact info, solicitor, giving history, and specialized attributes.
Reporting
As reported in 390 Donorbox reviews.
Reports on any designated segmentation of donor information and/or gift history, and analyzes year over year trends.
Templates
This feature was mentioned in 377 Donorbox reviews.
Provides standard templates for letters and emails and/or allows users to create their own.
Customization
This feature was mentioned in 385 Donorbox reviews.
Creates custom fields to track information about donors or gifts that is specific to an organization.
Fundraising (6)
Campaign Management
Based on 856 Donorbox reviews.
The ability to plan and execute fundraising campaigns based around specific goals.
Online Donation Portal
As reported in 871 Donorbox reviews.
The ability to accept donations online via a website, social media, or mobile device.
Event Planning
As reported in 794 Donorbox reviews.
Tools to plan fundraising events, including ticketing, registration, and attendance tracking.
Recurring Donations
Based on 844 Donorbox reviews.
The ability to set up recurring donations of a specific amount at a chosen interval.
Peer-to-peer Fundraising
763 reviewers of Donorbox have provided feedback on this feature.
The ability to create social media fundraising pages that are shareable and leverage social networks.
Mobile Capabilities
Based on 805 Donorbox reviews.
The ability to use mobile devices to collect in-person donations at an event or kiosk.
Marketing (2)
Email Marketing
As reported in 778 Donorbox reviews.
Tools to create, customize, and send out mass marketing emails to specific donor groups.
Direct Mail Tools
This feature was mentioned in 766 Donorbox reviews.
Tools to create paper flyers and other mailings to be sent via direct mail.
Donor Management (4)
Moves Management
367 reviewers of Donorbox have provided feedback on this feature.
Tracks action steps and notes for each prospective donor in the donor pipeline.
Pledge Tracking
Based on 367 Donorbox reviews.
Records gift pledges and updates remaining amount based on installments.
E-Document Storage
As reported in 358 Donorbox reviews.
Allows electronic files to be uploaded and stored within donor profiles.
Acknowledgments & Communications
372 reviewers of Donorbox have provided feedback on this feature.
Generates acknowledgment letters for donations, and supports e-mail and letter mailing communication with donors.
Interoperability (3)
Event Tracking
This feature was mentioned in 358 Donorbox reviews.
Stores event registration and ticketing information collected through online forms or manual data entry.
Gift Tracking
As reported in 364 Donorbox reviews.
Downloads gift information from integrated fundraising tools into donor profiles.
Fund Accounting
This feature was mentioned in 356 Donorbox reviews.
Designates restricted and unrestricted revenue and either integrates with accounting software or generates accounting reports for reconciliation.
Constituent Management (3)
Constituent Profiles
This feature was mentioned in 78 Donorbox reviews.
Creates unique profiles for constituents--such as donors, volunteers, or members--to store relevant information, and categorize individuals with customizable attributes.
Online Portal
Based on 78 Donorbox reviews.
Allows constituents to create an online account to engage with the organization, such as updating contact information, managing memberships, or signing up for marketing and event reminders.
Donor Communications
As reported in 80 Donorbox reviews.
Enables gift acknowledgment and letter and electronic communications with constituents.
Marketing Automation (4)
Email Marketing
Based on 79 Donorbox reviews.
Allows users to send email to contacts in bulk. Common features include: Built in Email templates, social media integration, Subscriber list management, sign up forms, success rate reports, AB testing, and auto-responders.
Lead Management
As reported in 75 Donorbox reviews.
Allows users to manage and track leads though a process. The lead process typically involves steps such as: 1. Lead Generation, 2. Customer Inquiry, Inquiry Capture, Lead Filtering, Lead Grading, Lead Distribution and Lead Qualification.
Campaign Management
76 reviewers of Donorbox have provided feedback on this feature.
Optimizes the process for organizations to develop and deploy multiple-channel marketing campaigns to target groups or individuals and track the effect of those campaigns, by customer segment, over time.
Marketing ROI Analytics
This feature was mentioned in 75 Donorbox reviews.
Analyzes effectiveness of an organization's various marketing activities
Workflow Automation (3)
Donor Prospecting
As reported in 77 Donorbox reviews.
Automates activities and reminders for each of your prospects to help move them along the donor pipeline.
Data Entry
As reported in 77 Donorbox reviews.
Simplifies data entry tasks by pulling relevant data from other sources and automatically updates existing records, or generates new records.
Task Delegation
This feature was mentioned in 76 Donorbox reviews.
Establishes task assignments for individual staff members that alert as prerequisite tasks are completed.
Reporting & Analytics (3)
Reporting
As reported in 79 Donorbox reviews.
Enables reporting of all data contained within the system. Allows for standard reports as well as the ability to create customs reports.
Dashboards
Based on 78 Donorbox reviews.
Displays a customizable graphical presentation of the current status and historical trends of an organization’s Key Performance Indicators (KPIs)
Automated Reports
This feature was mentioned in 77 Donorbox reviews.
Allows users to schedule automated reports to be pulled at a specified day and time.
Integrations (4)
Accounting
As reported in 78 Donorbox reviews.
Provides fund accounting support to track payments receivable and pending.
Fundraising
80 reviewers of Donorbox have provided feedback on this feature.
Supports online donation and event registration processing and imports fundraising data into records.
Grant Management
75 reviewers of Donorbox have provided feedback on this feature.
Manages grant-related activities such as proposal and reporting deadlines, document storage, and grant award expenditure.
Sales POS
Based on 75 Donorbox reviews.
Aggregates on-site and online sales transactions to track in constituent profiles and to assist with account reconciliation.
Agentic AI - Nonprofit CRM (2)
Autonomous Task Execution
As reported in 27 Donorbox reviews.
Capability to perform complex tasks without constant human input
Cross-system Integration
This feature was mentioned in 29 Donorbox reviews.
Works across multiple software systems or databases





