Donorbox Features
Administration (9)
Reporting
As reported in 853 Donorbox reviews. Reports on various important data and metrics.
Interaction Tracking
Based on 836 Donorbox reviews. The ability to track each interaction with donors and maintain a record of their giving history.
Automation
As reported in 833 Donorbox reviews. Tools to automate a variety of processes such as email marketing and emailing receipts.
Donor Profiles
Based on 835 Donorbox reviews. Profiles for each donor including contact information, interaction history, and giving history.
User Dashboard
Allows users to customize their home page to display the information relevant to their role and tasks. This feature was mentioned in 394 Donorbox reviews.
Donor Profiles
Stores donor profiles that track all relevant information, including contact info, solicitor, giving history, and specialized attributes. 389 reviewers of Donorbox have provided feedback on this feature.
Reporting
Reports on any designated segmentation of donor information and/or gift history, and analyzes year over year trends. This feature was mentioned in 389 Donorbox reviews.
Templates
Provides standard templates for letters and emails and/or allows users to create their own. 376 reviewers of Donorbox have provided feedback on this feature.
Customization
Creates custom fields to track information about donors or gifts that is specific to an organization. This feature was mentioned in 382 Donorbox reviews.
Fundraising (6)
Campaign Management
As reported in 842 Donorbox reviews. The ability to plan and execute fundraising campaigns based around specific goals.
Online Donation Portal
As reported in 843 Donorbox reviews. The ability to accept donations online via a website, social media, or mobile device.
Event Planning
Tools to plan fundraising events, including ticketing, registration, and attendance tracking. 786 reviewers of Donorbox have provided feedback on this feature.
Recurring Donations
As reported in 828 Donorbox reviews. The ability to set up recurring donations of a specific amount at a chosen interval.
Peer-to-peer Fundraising
The ability to create social media fundraising pages that are shareable and leverage social networks. 757 reviewers of Donorbox have provided feedback on this feature.
Mobile Capabilities
Based on 802 Donorbox reviews. The ability to use mobile devices to collect in-person donations at an event or kiosk.
Marketing (2)
Email Marketing
Tools to create, customize, and send out mass marketing emails to specific donor groups. 776 reviewers of Donorbox have provided feedback on this feature.
Direct Mail Tools
As reported in 764 Donorbox reviews. Tools to create paper flyers and other mailings to be sent via direct mail.
Donor Management (4)
Moves Management
Tracks action steps and notes for each prospective donor in the donor pipeline. 366 reviewers of Donorbox have provided feedback on this feature.
Pledge Tracking
Records gift pledges and updates remaining amount based on installments. This feature was mentioned in 366 Donorbox reviews.
E-Document Storage
Based on 358 Donorbox reviews. Allows electronic files to be uploaded and stored within donor profiles.
Acknowledgments & Communications
Based on 370 Donorbox reviews. Generates acknowledgment letters for donations, and supports e-mail and letter mailing communication with donors.
Interoperability (3)
Event Tracking
Based on 357 Donorbox reviews. Stores event registration and ticketing information collected through online forms or manual data entry.
Gift Tracking
Based on 362 Donorbox reviews. Downloads gift information from integrated fundraising tools into donor profiles.
Fund Accounting
Based on 355 Donorbox reviews. Designates restricted and unrestricted revenue and either integrates with accounting software or generates accounting reports for reconciliation.
Constituent Management (3)
Constituent Profiles
Creates unique profiles for constituents--such as donors, volunteers, or members--to store relevant information, and categorize individuals with customizable attributes. This feature was mentioned in 77 Donorbox reviews.
Online Portal
Allows constituents to create an online account to engage with the organization, such as updating contact information, managing memberships, or signing up for marketing and event reminders. 77 reviewers of Donorbox have provided feedback on this feature.
Donor Communications
Enables gift acknowledgment and letter and electronic communications with constituents. 79 reviewers of Donorbox have provided feedback on this feature.
Marketing Automation (4)
Email Marketing
Allows users to send email to contacts in bulk. Common features include: Built in Email templates, social media integration, Subscriber list management, sign up forms, success rate reports, AB testing, and auto-responders. 79 reviewers of Donorbox have provided feedback on this feature.
Lead Management
Based on 75 Donorbox reviews. Allows users to manage and track leads though a process. The lead process typically involves steps such as: 1. Lead Generation, 2. Customer Inquiry, Inquiry Capture, Lead Filtering, Lead Grading, Lead Distribution and Lead Qualification.
Campaign Management
Optimizes the process for organizations to develop and deploy multiple-channel marketing campaigns to target groups or individuals and track the effect of those campaigns, by customer segment, over time. This feature was mentioned in 76 Donorbox reviews.
Marketing ROI Analytics
As reported in 75 Donorbox reviews. Analyzes effectiveness of an organization's various marketing activities
Workflow Automation (3)
Donor Prospecting
Automates activities and reminders for each of your prospects to help move them along the donor pipeline. 76 reviewers of Donorbox have provided feedback on this feature.
Data Entry
As reported in 76 Donorbox reviews. Simplifies data entry tasks by pulling relevant data from other sources and automatically updates existing records, or generates new records.
Task Delegation
Establishes task assignments for individual staff members that alert as prerequisite tasks are completed. This feature was mentioned in 75 Donorbox reviews.
Reporting & Analytics (3)
Reporting
As reported in 77 Donorbox reviews. Enables reporting of all data contained within the system. Allows for standard reports as well as the ability to create customs reports.
Dashboards
As reported in 77 Donorbox reviews. Displays a customizable graphical presentation of the current status and historical trends of an organization’s Key Performance Indicators (KPIs)
Automated Reports
As reported in 76 Donorbox reviews. Allows users to schedule automated reports to be pulled at a specified day and time.
Integrations (4)
Accounting
As reported in 76 Donorbox reviews. Provides fund accounting support to track payments receivable and pending.
Fundraising
Supports online donation and event registration processing and imports fundraising data into records. This feature was mentioned in 77 Donorbox reviews.
Grant Management
Manages grant-related activities such as proposal and reporting deadlines, document storage, and grant award expenditure. This feature was mentioned in 75 Donorbox reviews.
Sales POS
Based on 75 Donorbox reviews. Aggregates on-site and online sales transactions to track in constituent profiles and to assist with account reconciliation.
Agentic AI - Nonprofit CRM (2)
Autonomous Task Execution
Capability to perform complex tasks without constant human input 27 reviewers of Donorbox have provided feedback on this feature.
Cross-system Integration
Works across multiple software systems or databases This feature was mentioned in 29 Donorbox reviews.





