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Compare Donorbox and GoFundMe 
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At a Glance
Market Segments
Small-Business (96.4% of reviews)
Small-Business (68.8% of reviews)
Entry-Level Pricing
$150.00 Per Month
No pricing available
Donorbox
Star Rating
(1,182)4.6 out of 5
Market Segments
Small-Business (96.4% of reviews)
Pros & Cons
Entry-Level Pricing
$150.00 Per Month
Free Trial is available
Browse all 3 pricing plansGoFundMe
Star Rating
(32)3.2 out of 5
Market Segments
Small-Business (68.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about GoFundMeSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Donorbox excels in its "Online Donation Portal" feature, achieving a score of 9.2, which reviewers mention makes the donation process seamless and user-friendly, while GoFundMe's portal, although functional, received a lower score of 7.5, indicating room for improvement in user experience.
- Reviewers mention that Donorbox's "Recurring Donations" feature is highly praised, scoring 9.1, as it allows organizations to easily set up and manage ongoing contributions, whereas GoFundMe's similar feature scored only 7.8, suggesting it may not be as robust or user-friendly.
- G2 users highlight Donorbox's superior "Quality of Support" with a score of 9.1, noting that the customer service team is responsive and helpful, while GoFundMe's support, scoring 6.7, has been described as lacking in timely assistance and effectiveness.
- Users on G2 report that Donorbox's "Campaign Management" feature, scoring 8.7, provides comprehensive tools for tracking and optimizing fundraising efforts, while GoFundMe's campaign management capabilities, with a score of 7.6, are seen as less comprehensive and more basic.
- Reviewers mention that Donorbox's "User Dashboard" is intuitive and scores 8.9, making it easy for users to navigate and manage their fundraising activities, whereas GoFundMe's dashboard, scoring 7.1, is often described as cluttered and less user-friendly.
- Users say that Donorbox's "Automation" features, scoring 8.5, allow for efficient donor management and communication, which reviewers appreciate, while GoFundMe's automation capabilities, scoring 6.5, are viewed as limited and less effective in streamlining processes.
Pricing
Entry-Level Pricing
Donorbox
Pro
$150.00
Per Month
Connect Donorbox to your favorite apps, lower your costs with a reduced platform fee, and more.
Everything in Standard, plus:
- Donation Forms
- Events
- Donation Pages
GoFundMe
No pricing availableFree Trial
Donorbox
Free Trial is available
GoFundMe
No trial information availableRatings
Meets Requirements
9.1
1,034
7.3
25
Ease of Use
9.1
1,071
7.9
23
Ease of Setup
9.1
970
8.0
5
Ease of Admin
9.1
790
5.7
5
Quality of Support
9.1
760
6.7
19
Has the product been a good partner in doing business?
9.1
755
7.0
5
Product Direction (% positive)
9.0
1,061
5.9
23
Features by Category
Administration
8.4
853
Not enough data
8.3
836
Not enough data
8.4
833
Not enough data
8.2
835
Not enough data
Fundraising
8.6
842
7.7
5
9.1
843
7.3
5
7.6
786
Not enough data
8.9
828
Not enough data
7.9
757
7.3
5
8.3
802
8.0
5
Marketing
7.4
776
Not enough data
7.1
764
Not enough data
Administration
8.8
394
Not enough data
8.5
389
Not enough data
8.5
389
Not enough data
8.1
376
Not enough data
8.1
382
Not enough data
Donor Management
7.9
366
Not enough data
8.0
366
Not enough data
7.7
358
Not enough data
8.5
370
Not enough data
Interoperability
7.9
357
Not enough data
8.3
362
Not enough data
8.2
355
Not enough data
Constituent Management
8.0
77
Not enough data
8.4
77
Not enough data
8.5
79
Not enough data
Marketing Automation
7.9
79
Not enough data
7.6
75
Not enough data
8.4
76
Not enough data
7.9
75
Not enough data
Workflow Automation
8.0
76
Not enough data
8.5
76
Not enough data
7.9
75
Not enough data
Reporting & Analytics
8.5
77
Not enough data
8.6
77
Not enough data
8.3
76
Not enough data
Integrations
8.2
76
Not enough data
8.9
77
Not enough data
7.7
75
Not enough data
7.7
75
Not enough data
Agentic AI - Nonprofit CRM
6.0
27
Not enough data
6.6
29
Not enough data
Categories
Categories
Shared Categories
Donorbox and GoFundMe are categorized as Fundraising
Unique Categories
Donorbox is categorized as Donor Management, Nonprofit Payment Gateway, Nonprofit CRM, and Admission-Based Nonprofit
GoFundMe has no unique categories
Reviews
Reviewers' Company Size
Donorbox
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
GoFundMe
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
52.0%
Religious Institutions
6.2%
Fund-Raising
5.4%
Political Organization
3.6%
Civic & Social Organization
2.9%
Other
30.0%
Non-Profit Organization Management
21.9%
Education Management
9.4%
Sports
6.3%
Hospitality
6.3%
Hospital & Health Care
6.3%
Other
50.0%
Alternatives
Discussions
Donorbox has no discussions with answers
Is GoFundMe a good platform?
2 Comments
LD
No. I will never use GoFundMe again. Cannot be trusted. Total scam.Read more
How does the GoFundMe program work?
1 Comment
LD
As a fundraiser type platform. People can set up a system for donation to a cause, personal not corporate. But after the stunt GoFundMe pulled with the...Read more
GoFundMe has no more discussions with answers
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