---
title: Donorbox Reviews
meta_title: 'Donorbox Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 1508 reviews by the users' company size, role or industry
  to find out how Donorbox works for a business like yours.
aggregate_rating:
  rating_value: 4.6
  review_count: 1508
  scale: '5'
date_modified: '2026-08-04'
parent_category:
  name: Nonprofit
  url: https://www.g2.com/categories/nonprofit
---

# Donorbox Reviews
**Vendor:** Donorbox  
**Category:** [Fundraising Software](https://www.g2.com/categories/fundraising)  
**Average Rating:** 4.6/5.0  
**Total Reviews:** 1,508
## About Donorbox
Donorbox is an all-in-one fundraising platform designed to help nonprofits overcome key challenges like donor drop-off, limited resources, and the need for sustainable growth. With fast, easy-to-use donation forms, an AI-powered CRM, and seamless in-person giving options like Donorbox Live™ Kiosk, we empower organizations to maximize donations, build lasting donor relationships, and streamline their fundraising efforts – online and on-location. Join 100K+ nonprofits who trust Donorbox to grow their impact and sustain their mission.



## Donorbox Pros & Cons
**What users like:**

- Users value Donorbox for its **ease of use** , enabling simple setup and convenient online donations integration. (442 reviews)
- Users commend the **easy setup** of Donorbox, allowing quick integration and effective fundraising campaign creation. (349 reviews)
- Users love the **setup ease** of Donorbox, enabling quick and efficient fundraising without complications. (300 reviews)
- Users find **Donations Management** with Donorbox easy to set up, enabling immediate online donations for charities. (236 reviews)
- Users appreciate the **lower fees and ease of setup** with Donorbox, streamlining their fundraising efforts effectively. (175 reviews)
- Users love the **easy setup and customization** of donation options that Donorbox offers for effective fundraising. (154 reviews)
- Quick Setup (149 reviews)
- User Experience (138 reviews)
- Users value the **intuitive interface** of Donorbox, praising its ease of use for both setup and donor engagement. (137 reviews)
- Users appreciate the **easy donor management** capabilities of Donorbox, simplifying the giving process and report generation. (125 reviews)

**What users dislike:**

- Users express frustration with the **high fees** of Donorbox, feeling it reduces vital funding for nonprofits. (110 reviews)
- Users often express concern about the **transaction fees** that reduce the impact of small donations made through Donorbox. (100 reviews)
- Users find **pricing issues** with Donorbox&#39;s paid features and integrations, feeling they are too costly for small-scale needs. (92 reviews)
- Users are frustrated by **payment issues** such as fees and complex account setups that impact their nonprofit operations. (72 reviews)
- Users express frustration with the **limited customization** options in Donorbox, hindering their branding efforts and user experience. (69 reviews)
- Missing Features (67 reviews)
- Users find the **fees too expensive** , especially given their small size and additional transaction charges. (60 reviews)
- Difficult Customization (51 reviews)
- Users are concerned about the **high fees per donation** , which impact funding available for important causes. (48 reviews)
- Lack of Customization (46 reviews)

## Donorbox Reviews
  ### 1. easy, modern and functional

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Religious Institutions | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 13, 2026

**What do you like best about Donorbox?**

Easy, smooth, modern, functional, with free option and number of features.

**What do you dislike about Donorbox?**

That my answer here is not accepted. We like all.

**What problems is Donorbox solving and how is that benefiting you?**

It takes care of donation collection in a secure and accessible way. We have less work to do.

**Official Response from Sindi Cele:**

> Hi there,

Thank you so much for taking the time to share your insightful feedback. We're thrilled to know that there's so much you appreciate about Donorbox!

Please feel free to contact us anytime at support@donorbox.org if you have any questions or suggestions.

  ### 2. User-Friendly Fundraising Tool, but Pricey for Small Nonprofits

**Rating:** 4.5/5.0 stars

**Reviewed by:** Kimberly D.

**Reviewed Date:** February 16, 2026

**What do you like best about Donorbox?**

I like how easy it is to set up a fundraising campaign with Donorbox. It's surprisingly easy to get everything going.

**What do you dislike about Donorbox?**

Maybe the pricing tiers, some are a little expensive for our nonprofit budget.

**What problems is Donorbox solving and how is that benefiting you?**

Donorbox consolidates all payment options on one page, making fundraising for my nonprofit more streamlined and efficient.

**Official Response from Sindi Cele:**

> Hi Kimberly,

Thank you so much for your feedback.

Please feel free to contact us at support@donorbox.org so we can discuss more affordable options for you.

We look forward to hearing from you!

  ### 3. Fast, Easy Donation Platform Yet Needs Apple Pay

**Rating:** 4.0/5.0 stars

**Reviewed by:** Rebeca M.

**Reviewed Date:** February 18, 2026

**What do you like best about Donorbox?**

I use Donorbox for donations and really like how efficient it makes the process. It's easy to use, and I find it to be quite fast. The initial setup was easy too.

**What do you dislike about Donorbox?**

Need Apple Pay

**What problems is Donorbox solving and how is that benefiting you?**

I use Donorbox for donations, and it improves efficiency with its easy-to-use and fast features.

**Official Response from Sindi Cele:**

> Hi Rebeca,

Thank you so much for taking the time to share your feedback.

We'd also like to clarify that Donorbox does offer Apple Pay and a wide variety of other payment options.

Please feel free to contact us anytime at support@donorbox.org so that we can get you started!

  ### 4. Thanks to the donnorbox platform I have been able to take my message to many places

**Rating:** 4.5/5.0 stars

**Reviewed by:** Isaac G. | I work part-time as a freelancer, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 20, 2025

**What do you like best about Donorbox?**

I love that it's a platform that helps others achieve their goals. I like that payments are direct to my PayPal account and are immediate. Also, compared to other similar platforms, the fees are lower.

**What do you dislike about Donorbox?**

So far I have no complaints., Everything has worked perfectly

**What problems is Donorbox solving and how is that benefiting you?**

It's helping me feed the cats I feed from the street. I previously used another platform for this, but since I discovered donnorbox, it's been the best.

**Official Response from Sindi Cele:**

> Hi Isaac,

Thank you for your review!

We’re thrilled to hear that Donorbox is helping you achieve your goals and that you appreciate features like direct PayPal payments and lower fees. It’s also wonderful to know that your experience so far has been smooth and without issues.

We truly appreciate your feedback and support!

  ### 5. Effortless Fundraising Integration

**Rating:** 0.5/5.0 stars

**Reviewed by:** Gilder M.

**Reviewed Date:** October 15, 2025

**What do you like best about Donorbox?**

I find Donorbox to be very easy to use and cost-effective, which is a major reason for choosing it. I appreciate how it consolidates all financial information in one place, making it easier to report to the campaign finance report. Additionally, I value the ability to create donation forms on my website and collect important information, allowing my donors to use their phones for donations. Their fundraising strategies, tips, tricks, and advice are also highly beneficial.

**What do you dislike about Donorbox?**

I like everything I would recommend them as a 10 not a 1 mistake in answer

**What problems is Donorbox solving and how is that benefiting you?**

I use Donorbox for easy campaign funding, tracking finances seamlessly, and capturing every donation, while being affordable and user-friendly.

**Official Response from Sindi Cele:**

> Hi Gilder,

Thank you so much for your wonderful and detailed feedback! We're glad that you've found so much to appreciate on our platform.

We also acknowledge that you made a mistake on your rating. You can find G2's steps to update your review below:

https://help.g2.com/hc/en-us/articles/360029548872-How-do-I-write-or-update-a-review

Feel free to contact us at support@donorbox.org if you have any questions.

  ### 6. Donorbox Live Kiosk is setup and working well!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 27, 2025

**What do you like best about Donorbox?**

The sales rep for the Donorbox Live Kiosk was really helpful in explaining the software, the costs, and what would be required in setting it up. He was super helpful in giving us an understanding of how other nonprofits are using it (and giving us a few options depending on our budget). Once all our hardware was ordered, it was super easy to get the actual software up and running. People are already using it and doing "tap to pay" donations which is a huge win for us!

**What do you dislike about Donorbox?**

The cost of Donorbox Kiosk Live is a little on the higher side. The fact that there's an additional fee for every device is also frustrating. It was also annoying that it's mainly compatible with the Stripe M2 Card Reader (in the US) which had to be ordered directly from the Stripe website.

**What problems is Donorbox solving and how is that benefiting you?**

The Donorbox Live Kiosk is helping us to reach donors right at the point where we are offering our free services. It gives them a simple and easy way to "tap to pay"

  ### 7. Helpful Email Updates for Charity Management

**Rating:** 4.0/5.0 stars

**Reviewed by:** hayden t.

**Reviewed Date:** November 20, 2025

**What do you like best about Donorbox?**

I appreciate how Donorbox is set up to assist individuals like me involved in running a charity. I find the emails they send out, complete with links, to be particularly valuable as they offer helpful information for managing my charitable activities. This information serves as a useful resource for my charity efforts, allowing me to stay informed and efficient. Overall, Donorbox seems to be well-designed to support the needs of charity organizers.

**What do you dislike about Donorbox?**

I'm happy with it

**What problems is Donorbox solving and how is that benefiting you?**

I use Donorbox to receive informative emails with helpful links that assist in running my charity.

**Official Response from Sindi Cele:**

> Hi Hayden,

Thank you so much for your kind feedback! We’re delighted to hear that Donorbox is supporting your work in running a charity and that you find our emails and shared resources helpful. Our goal is to provide useful guidance and tools that make managing your efforts easier and more efficient, so it’s great to know that’s been your experience.

We also appreciate your note that you’re happy with the platform overall—your satisfaction means a lot to us. Thanks again for taking the time to share your thoughts and for the important work you’re doing!

  ### 8. Effortless Management and Outstanding Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Samika B. | Executive Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 17, 2026

**What do you like best about Donorbox?**

how easy it is to manage and update. Great customer service.

**What do you dislike about Donorbox?**

I don't have any dislikes as of right now.

**What problems is Donorbox solving and how is that benefiting you?**

helping me with my donation links

**Official Response from Sindi Cele:**

> Hi Samika,

Thank you so much for your wonderful feedback.

Please feel free to contact us at support@donorbox.org if you have any suggestions or questions.

  ### 9. I love Donorbox

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 13, 2026

**What do you like best about Donorbox?**

It’s very easy to use and accessible for everyone.

**What do you dislike about Donorbox?**

I love it. Nothing bad comes to mind. It's just fine

**What problems is Donorbox solving and how is that benefiting you?**

It's streamlining the donation process and helping donors

  ### 10. Intuitive Fundraising Platform with Superb Support

**Rating:** 4.0/5.0 stars

**Reviewed by:** OnB N.

**Reviewed Date:** December 05, 2025

**What do you like best about Donorbox?**

I like Donorbox's customer service because whenever we have questions, they are always available to provide assistance and feedback. I also appreciate the Campaigns feature, which allows us to create a fundraiser for a specific project without a projected budget. The initial setup of Donorbox was very easy as the platform is very intuitive.

**What do you dislike about Donorbox?**

Should have more accessibility features in the free version.

**What problems is Donorbox solving and how is that benefiting you?**

Donorbox broadens the possibility of donations and allows us to create a fundraiser for a specific project without a projected budget.

**Official Response from Sindi Cele:**

> Hi OnB N.,

Thank you so much for your thoughtful review!

We’re delighted to hear that our customer support team has been helpful and responsive, and that you’ve found the platform intuitive and easy to set up. It’s also great to know the Campaigns feature is supporting your fundraising efforts effectively.

We truly appreciate your feedback regarding accessibility features in the free version. This is an important area for us, and insights like yours help guide future improvements as we continue to enhance the platform.

Thanks again for sharing your experience and for your support!

  ### 11. Very intuitive and simplified platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Julio G. | Responsable de comunicación, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 21, 2026

**What do you like best about Donorbox?**

It is a very intuitive and simplified platform.

**What do you dislike about Donorbox?**

I consider the commissions to be a bit high.

**What problems is Donorbox solving and how is that benefiting you?**

The simplification in the process of recurring donors

**Official Response from Sindi Cele:**

> Hi Julio,

Thank you so much for taking the time to rate us.

Please feel free to contact us at support@donorbox.org if you have any questions. We're here to help!

  ### 12. A personal and emotional campaign made simple with Donorbox

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Fund-Raising | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 30, 2025

**What do you like best about Donorbox?**

Donorbox made it incredibly easy to launch a deeply personal campaign for something I truly care about. I appreciated the clean design, quick setup, and how easily I could connect my PayPal to receive donations. The interface is user-friendly, and I love how professional my campaign page looks. Sharing my story became much easier thanks to Donorbox.

**What do you dislike about Donorbox?**

I wish Stripe were available globally, or that there were more flexible payout options for users in countries where Stripe isn’t supported. It would also be helpful to have even more localized campaign templates for international users.

**What problems is Donorbox solving and how is that benefiting you?**

Donorbox solves the problem of setting up a donation system quickly and reliably. I don’t have a technical background, but I was able to launch a working campaign within minutes. It also handles payment processing and donor communication, so I can focus on sharing my story and reaching people who want to help.

**Official Response from Sindi Cele:**

> Hi there,

Thank you so much for your wonderful feedback and for highlighting the positive aspects of your experience! We're delighted you appreciate so much about Donorbox!

We also really appreciate you bringing the issue with Stripe to our attention. We are always actively working to ensure our platform is progressive and accommodates everyone. While Stripe is a different entity from Donorbox and we do not have control over which countries they support, we do have a workaround that might work for you in this case. Please feel free to contact us at support@donorbox.org for more information.

We can't wait to hear from you!

  ### 13. Perfect Solution for Small Non-Profits—We Love It!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Civic & Social Organization | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 23, 2025

**What do you like best about Donorbox?**

This software is ideal for non-profit organizations, including smaller ones like ours. I find it very user-friendly and adaptable to a wide range of needs.

**What do you dislike about Donorbox?**

I can't really say there's anything I dislike about Donorbox. The only issue I have is with the percentage that PayPal takes from the donations, but aside from that, everything else is fine for now!

**What problems is Donorbox solving and how is that benefiting you?**

Donorbox is a user-friendly platform that helps us collect donations from people in our community and even from those outside it. Asking for financial support is never easy, but this platform enables us to present our project and request economic assistance in a professional manner.

**Official Response from Sindi Cele:**

> Hi there,

Thank you for your review!

We’re glad to hear that Donorbox has been user-friendly and adaptable to your nonprofit’s needs, even for smaller organizations.

We understand your concern about PayPal fees—unfortunately, those are set by PayPal, and they go directly to them as they are a separate entity from Donorbox; however, they do offer discounted rates, so you might want to contact them about that. Above all, we’re happy to hear that otherwise your experience with Donorbox has been positive.

We appreciate your feedback and support!

  ### 14. Free, Easy to Use, and Allows for Organization

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 11, 2026

**What do you like best about Donorbox?**

Easy to use interface. Obviously, its free so that is a huge plus.

**What do you dislike about Donorbox?**

I wish there were options that made Memberships more flexible, like discounts and things like that.

**What problems is Donorbox solving and how is that benefiting you?**

Offers a free CRM for our donors and members. This soles a big issue for a small nonprofit just getting started.

**Official Response from Sindi Cele:**

> Hi there,

Thank you so much for your feedback. We're glad that you found our platform easy to use.

I understand you're interested in offering discount codes on membership tiers. Regrettably, this feature isn't available just yet, but I understand why this would be beneficial to offer your members. I've noted your request and shared it with our product team.

Please feel free to contact us anytime at support@donorbox.org if you have any suggestions or questions.

  ### 15. Easy to use and implement

**Rating:** 4.5/5.0 stars

**Reviewed by:** Kelli K. | Founder and President, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 29, 2024

**What do you like best about Donorbox?**

Events and tickets are easy to customize. 

**What do you dislike about Donorbox?**

Could be because I am on the lower feature plan, but wish I could update the forms for my website.

**What problems is Donorbox solving and how is that benefiting you?**

Being able to have donations all in the one spot and better donate forms on my website. Sqaurespace donations are harder to implement and don't look as nice on the website.

**Official Response from Marc Harmon:**

> We're happy to hear that Donorbox has made it easier for you to manage donations and improve your website's donation forms. 

  ### 16. User-Friendly, Customizable Donation Platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kofi A.

**Reviewed Date:** December 22, 2025

**What do you like best about Donorbox?**

I think the Donorbox plugin is easy to use and easy to customize, which allows me to set it up the way I like it. I also really like the Donorbox podcast, and I find it very educational.

**What do you dislike about Donorbox?**

I haven't run into any issues

**What problems is Donorbox solving and how is that benefiting you?**

I use Donorbox to collect donations for my nonprofit. It made the process easier and is better than my old plugin. I find the plugin easy to use and customize.

**Official Response from Sindi Cele:**

> Hi Kofi,

Thank you for your review!

We’re glad to hear you find Donorbox easy to use and customize, and that it’s working well for your needs. It’s also great to know you’re enjoying the Donorbox podcast—we’re happy you’re finding it educational!

We truly appreciate you taking the time to share your feedback and are glad to have you as part of the Donorbox community.

  ### 17. Very Useful—Nothing to Dislike

**Rating:** 5.0/5.0 stars

**Reviewed by:** Brandon K. | Assistant Coach, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 12, 2026

**What do you like best about Donorbox?**

It is very useful to me because it helps me be able to move more effortlessly.

**What do you dislike about Donorbox?**

Nothing is bad about the app called Donorbox.

**What problems is Donorbox solving and how is that benefiting you?**

Donorbox is solving no current problems for me right now.

**Official Response from Sindi Cele:**

> Hi Brandon,

Thank you so much for taking the time to share your feedback.

Please feel free to contact us anytime at support@donorbox.org if you have any questions or suggestions.

  ### 18. Effortless Setup and Sharing for Donations

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Civic & Social Organization | Enterprise (> 1000 emp.)

**Reviewed Date:** November 06, 2025

**What do you like best about Donorbox?**

It was easy to use, easy to share.  It was easy to see the results as well as adjust the goal as needed.

**What do you dislike about Donorbox?**

Well, I don’t like the fees... No one does... this is donations so it should be as fee free as possible.  I really don’t love there are “pay for more” features.  That’s just greedy and shouldn’t be something that a donation company should be looking to do.

**What problems is Donorbox solving and how is that benefiting you?**

I need a one stop shop for collection donations to then share with worthy causes.  I might use this again, I might use Go Fund Me.

**Official Response from Sindi Cele:**

> Hi there,

Thank you so much for your feedback. We're thrilled that you found our platform easy to use.

I'd also like to mention that we have fees as we also have licensing, maintenance, and operational costs that we have to maintain. Another great feature that we have is you're able to allow your donors to cover the processing fees if they'd like to. 

Please feel free to contact us at support@donorbox.org so we can discuss more affordable options for you.

We look forward to hearing from you!

  ### 19. Simple Onboarding and Easy Initial Campaign Set Up

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 13, 2025

**What do you like best about Donorbox?**

I am new to Donorbox as is my organization. We found it very simple to move through the process of considering the product to implementing our first campaign. So far we appreciate the support provided by the platform and have found features easy to use. We're looking forward to learning more and growing our fundraising with Donorbox.

**What do you dislike about Donorbox?**

I haven't used Donorbox long enough to note downsides.

**What problems is Donorbox solving and how is that benefiting you?**

We had no system for fundraising or donor management at our nearly 50 year old organization. Donorbox is solving a lot of problems with one platform.

**Official Response from Sindi Cele:**

> Hi there,

Thank you for sharing your experience! We’re so glad to hear that getting started with Donorbox was smooth and that your team found the platform easy to use from the very beginning.

It’s great to know you’re already finding value in the features and support—we’re excited to be part of your fundraising journey. As you continue to explore Donorbox, don’t hesitate to reach out if you ever need guidance or have questions.

Wishing you continued success with your campaigns, and thanks again for your kind feedback!

  ### 20. Easy to set up

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ola T. | Founder &amp; Executive Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 12, 2025

**What do you like best about Donorbox?**

What I like best about Donorbox is how quick and simple it was to set up, even without advanced technical skills. The interface is intuitive, and I was able to create a functional donation page in minutes without needing outside help.

**What do you dislike about Donorbox?**

I haven’t used Donorbox enough to find any major downsides so far. I’m still exploring its features and learning what works best for my needs.

**What problems is Donorbox solving and how is that benefiting you?**

Donorbox made it easy to quickly set up a professional-looking donation page on my nonprofit’s website. It saves time, requires no advanced technical skills, and provides a secure way for supporters to contribute online.

  ### 21. Effortless Donation Platform with Strong Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Millie N. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 19, 2026

**What do you like best about Donorbox?**

I find it so easy to create an account with Donorbox and setup was hella easy. I also appreciate how supportive it is.

**What do you dislike about Donorbox?**

none

**What problems is Donorbox solving and how is that benefiting you?**

Donorbox helps me support kids with smiles easily. Setting up an account is hella easy, and it feels supportive.

**Official Response from Sindi Cele:**

> Hi Millie,

Thank you so much for taking the time to share your feedback. We're thrilled to know that you found creating an account and setting up easy!

Please feel free to contact us anytime at support@donorbox.org if you have any questions or suggestions.

  ### 22. A smooth and professional platform for growing nonprofits

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 17, 2025

**What do you like best about Donorbox?**

What I like best about Donorbox is how beginner-friendly it is. I was able to set up a donation page in no time, and it looked clean and professional without needing any coding experience. It’s also great that Donorbox tracks donors and sends automatic receipts, which saves me time and keeps everything organized. The recurring donation option is a huge bonus for building long-term support.

**What do you dislike about Donorbox?**

The biggest downside is that some of the more advanced features are only available through paid plans, which can be tough for new or smaller nonprofits with limited budgets. It would be great if more of those features were accessible from the start or offered on a sliding scale. That said, the free version still provides a lot of value.

**What problems is Donorbox solving and how is that benefiting you?**

Donorbox is helping solve the problem of setting up a professional, trustworthy donation system without needing a full tech or design team. As a new nonprofit, I needed something quick, easy, and reliable—and Donorbox delivered. It takes the stress out of tracking donations, sending receipts, and managing donor information. This has allowed me to focus more on growing the organization and supporting the youth we serve, instead of worrying about backend systems or payment processing.

  ### 23. Donate Easily With Good Insights

**Rating:** 4.0/5.0 stars

**Reviewed by:** Jonathan Peter B.

**Reviewed Date:** January 22, 2026

**What do you like best about Donorbox?**

I love the simplicity of Donorbox. The system provides me with insights and looks good. I can easily see who has donated and how they have donated.

**What do you dislike about Donorbox?**

nothing

**What problems is Donorbox solving and how is that benefiting you?**

Donorbox makes paying easy and provides insight into donations, so I can easily see who donated and how. It also looks good.

**Official Response from Sindi Cele:**

> Hi Jonathan,

Thank you so much for taking the time to share your lovely feedback.

Please feel free to contact us anytime at support@donorbox.org if you have any suggestions or questions.

  ### 24. Effortless Donor Engagement for Successful Fundraising

**Rating:** 4.0/5.0 stars

**Reviewed by:** Todd G. | Executive Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 12, 2025

**What do you like best about Donorbox?**

Donorbox allows us to simplify our engagement of donors and partners by having a clear call to action and mechanism to support our annual fundraising campaigns.

**What do you dislike about Donorbox?**

Setting up campaigns, particularly in a world that is busy and full of AI tools, could be easier.

**What problems is Donorbox solving and how is that benefiting you?**

Annual campaign and custom campaigns to process donations and reporting.

**Official Response from Sindi Cele:**

> Hi Todd,

Thank you for your feedback! We’re glad to hear that Donorbox is helping simplify donor engagement and support your annual fundraising campaigns.

We also appreciate your note about campaign setup. Making the process even quicker and easier, especially in today’s busy, tech-driven world, is something we’ll continue to work on.

Thank you for your support!

  ### 25. Seamless, Straightforward Transactions Between Financial Institutions

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kenneth D C. | President/CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 21, 2026

**What do you like best about Donorbox?**

Transactions between financial institutions are seamless and straightforward.

**What do you dislike about Donorbox?**

Fees, but hey… everyone has fees these days.

**What problems is Donorbox solving and how is that benefiting you?**

Ease of navigating

**Official Response from Sindi Cele:**

> Hi Kenneth,

Thank you so much for your feedback.

Please feel free to contact us at support@donorbox.org so we can discuss more affordable options for you.

We look forward to hearing from you!

  ### 26. Great and simple way to receive donations.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sophie M. | Head of Operations, Fundraising and Partnerships, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 18, 2025

**What do you like best about Donorbox?**

The stripe reader configuration was the most complicated bit, but once that was sorted the sync with Donorbox was simple. Its worked perfectly all night long, users found it super easy to understand and interact with and we're really happy with the results.

**What do you dislike about Donorbox?**

I'd like an option to turn off user email - it slows down the process and most of our users don't need an email receipt or want to supply an email address.

**What problems is Donorbox solving and how is that benefiting you?**

It's helping us receive funds into a different country from where the charity is registered by linking with our Stripe account.

  ### 27. Easy Setup and Quick Start Experience

**Rating:** 4.5/5.0 stars

**Reviewed by:** jeff m. | Executive DIrector/Founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 14, 2026

**What do you like best about Donorbox?**

Easy to set up, instructions easy to understand

**What do you dislike about Donorbox?**

Kinda confusing in dashboard, tabs are many

**What problems is Donorbox solving and how is that benefiting you?**

Registration, Event Builder and collection of funds

**Official Response from Sindi Cele:**

> Hi Jeff,

Thank you for your feedback! We're glad to hear that you found Donorbox easy to set up and that the instructions were clear and helpful.

We also appreciate your note about the dashboard. We understand that having multiple tabs can feel a bit overwhelming at times, especially when you're getting started. Your feedback is valuable, and we’ll share it with our team as we continue working on improving navigation and overall clarity in the dashboard experience.

Thanks again for taking the time to share your thoughts!

  ### 28. Costly for Credit Card Donations

**Rating:** 1.5/5.0 stars

**Reviewed by:** Hydee R.

**Reviewed Date:** November 17, 2025

**What do you like best about Donorbox?**

I appreciate the ability to utilize Donorbox to accept credit card payments for donations directly on my website. This feature is essential for smoothing the process of accepting funds, offering both convenience and accessibility to donors who prefer using credit cards.

**What do you dislike about Donorbox?**

I find Donorbox's cost to be excessively high, effectively doubling the expense of using a credit card. This pricing structure discourages me from prompting individuals to donate through my website.

**What problems is Donorbox solving and how is that benefiting you?**

Donorbox enables me to accept credit card donations on my website, providing a way to receive funds.

**Official Response from Sindi Cele:**

> Hi Hydee,

Thank you so much for your detailed feedback and for highlighting the positive aspects of your experience!

We also really appreciate you bringing your dislikes to our attention. We are always actively working to ensure our platform accommodates everyone, so I'll surely share this with the team. Please also contact us at support@donorbox.org to discuss further options that could possibly reduce your fees.

We can't wait to hear from you!

  ### 29. Easy to Use and Flexible

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 26, 2026

**What do you like best about Donorbox?**

Easy to use, flexible to make changes and different campaigns

**What do you dislike about Donorbox?**

More design choices perhaps? It's basic enough to use but could be more attractive

**What problems is Donorbox solving and how is that benefiting you?**

I'm fundraising for specific animal rescue campaigns and embed the form on my website.

**Official Response from Sindi Cele:**

> Hi there,

Thank you so much for your feedback. We're glad that you found our platform easy to use.

I understand you're interested in more design choices. I've noted your request and shared it with our product team.

Please feel free to contact us anytime at support@donorbox.org if you have any questions or suggestions.

  ### 30. Effortless Setup and User-Friendly for Donations

**Rating:** 4.0/5.0 stars

**Reviewed by:** Dromonte M.

**Reviewed Date:** January 06, 2026

**What do you like best about Donorbox?**

I like Donorbox because it's easy and quick to use. It's also easy to embed, which is a big plus for creating donation forms for my nonprofit clients.

**What do you dislike about Donorbox?**

Nothing

**What problems is Donorbox solving and how is that benefiting you?**

Donorbox gives our donors an easier way to donate, and I find it easy and quick to use. It's also easy to embed, which makes it user-friendly for me and seamless for our clients.

**Official Response from Sindi Cele:**

> Hi Dromonte,

Thank you for your feedback! We're glad to hear that you find Donorbox easy and quick to use, and that the embedding process works smoothly for your nonprofit clients. Making setup and integration as seamless as possible is something we prioritize, so it’s great to know that’s been your experience.

We also appreciate you taking the time to share that you haven’t encountered any issues so far. If anything comes up in the future, feel free to reach out—we’re always here to help!

  ### 31. Transformative and Intuitive Giving Platform for Schools and Nonprofits

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Primary/Secondary Education | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 13, 2025

**What do you like best about Donorbox?**

Donorbox has completely streamlined our donation process at Our Lady of Mount Carmel School. What stands out most is how easy it was to implement and how intuitive the platform is for both administrators and donors. The Donorbox CRM allows us to efficiently manage and track all of our supporters, ensuring no one slips through the cracks. We especially love the built-in email marketing tools, they’ve helped us strengthen engagement with our donor base, send personalized thank-yous, and share timely updates with ease. It’s an all-in-one platform that’s elevated our fundraising capabilities.

**What do you dislike about Donorbox?**

While Donorbox has been a game-changer overall, some customization features, especially for branding email templates or building more complex donor journeys—feel a bit limited without upgrading to higher-tier plans or using integrations. Additionally, the reporting tools, while helpful, could benefit from a more visual dashboard for quick insights. Still, these are relatively minor drawbacks given the platform’s ease of use and affordability.

**What problems is Donorbox solving and how is that benefiting you?**

Before implementing Donorbox, our school’s donation process was outdated, fragmented, and difficult to manage. We didn’t have a centralized system to track donor history, manage recurring gifts, or engage supporters in a meaningful way. Donorbox solved these issues by providing a modern, user-friendly platform that consolidates donation processing, donor management, and email communication in one place. It’s helped us save time, reduce administrative errors, and build stronger relationships with our supporters. As a result, we’re seeing increased donor retention, more recurring gifts, and a smoother experience for both staff and donors.

  ### 32. Streamlined Nonprofit Fundraising, Minor Design Limits

**Rating:** 4.0/5.0 stars

**Reviewed by:** Zachary C.

**Reviewed Date:** December 22, 2025

**What do you like best about Donorbox?**

I like the ease of use of Donorbox. It makes creating fundraisers straightforward and efficient. I can create a full fundraiser in less than 30 minutes, which makes my job easier.

**What do you dislike about Donorbox?**

I can't adjust the size or orientation of the donation form.

**What problems is Donorbox solving and how is that benefiting you?**

Donorbox handles forms and automatic thank you emails, making nonprofit donations easier. I can create a full fundraiser in less than 30 minutes, which makes my job easier.

**Official Response from Sindi Cele:**

> Hi Zachary,

Thank you for your review!

We’re glad to hear that Donorbox is easy to use and helps you create fundraisers quickly and efficiently—that’s exactly what we aim for.

We appreciate your feedback regarding adjusting the size and orientation of the donation form. This is helpful insight, and we’ll share it with our team as we continue improving customization options.

Thanks again for your support and for being part of the Donorbox community!

  ### 33. Intuitive Setup and Seamless Payment Integration

**Rating:** 5.0/5.0 stars

**Reviewed by:** Flourishing L. | Team Specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 02, 2025

**What do you like best about Donorbox?**

Setting up the donation form was intuitive. I like that I use my own stripe or paypal account.

**What do you dislike about Donorbox?**

I wish we had different form templates even in the free version.

**What problems is Donorbox solving and how is that benefiting you?**

Lower fees for donation, connecting to my company's payment system is easy.

**Official Response from Sindi Cele:**

> Hi Flourishing,

Thank you for your feedback! We’re glad to hear that setting up your donation form was intuitive and that using your own Stripe or PayPal account has made managing donations easier.

We appreciate your suggestion regarding additional form templates in the free version. Feedback like yours helps us explore ways to provide more customization options while keeping the platform accessible for all users.

  ### 34. Easy to use for nonprofits!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kayla C. | Founder/President, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 23, 2025

**What do you like best about Donorbox?**

It is easy to use and easy for donators to access it as well. All over great!

**What do you dislike about Donorbox?**

If I could have more flexibility on changing what the box design is.

**What problems is Donorbox solving and how is that benefiting you?**

I don't have any problems with donor box through bigfoot books. With another nonprofit, I did have to restart it once to make it work on our website-but again, simple fix.

**Official Response from Sindi Cele:**

> Hi Kayla,

Thank you for your review!

We’re glad to hear that you find Donorbox easy to use and that it provides a smooth experience for your donors.

We appreciate your feedback about wanting more flexibility with the donation box design. Customization is something we continue to work on, and your input helps us prioritize future improvements.

Thanks again for sharing your thoughts!

  ### 35. Ease of Use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 01, 2025

**What do you like best about Donorbox?**

It allows customization of the campaign page so that when donors click the link, it's a clear and concise. It makes it very easy to also provide a donation link and intergrate on our website.

**What do you dislike about Donorbox?**

Not sure if this is a dislike of Donorbox, but I had considerable trouble getting the Stripe account linked so that we cause begin accepting donations. It took several attempts and contacting support to finally get this up and working. But at last, success!

**What problems is Donorbox solving and how is that benefiting you?**

It has provided us with a direct gateway for our donors to donate with ease!

**Official Response from Sindi Cele:**

> Hi there,

Thank you for your review!

We’re glad to hear that you appreciate the customization options for your campaign page and the ease of integrating donation links on your website.

We also appreciate your feedback about linking your Stripe account. We're sorry that setup was a bit tricky, and we’re happy our support team was able to help you get it up and running successfully. Please know that we're always here to help!

Thanks again for sharing your experience!

  ### 36. Seamless Website Integration That Just Works

**Rating:** 4.5/5.0 stars

**Reviewed by:** Kasia K. | Executive Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 25, 2026

**What do you like best about Donorbox?**

I love how it integrates into my website.

**What do you dislike about Donorbox?**

Sometimes it is hard to update a campaign or find the areas that I want to update quickly.

**What problems is Donorbox solving and how is that benefiting you?**

Great for fundraising and tracking how much we have raised.

  ### 37. Simplest way of donor collection for the century

**Rating:** 5.0/5.0 stars

**Reviewed by:** Balisesera  B. | Senior Associate, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 21, 2025

**What do you like best about Donorbox?**

To be sincere i like the way donations are passed on fast to the payment processors within seconds and funds are there instead of waiting for hours for money to reflect and the way it captures donor emails so that they can be responded to back.

**What do you dislike about Donorbox?**

The is abit of complex on creating the donation view page appearance.

**What problems is Donorbox solving and how is that benefiting you?**

It is helping me collect donations more easily and freely without any charges to the money received, this is a very helpful tool for me as anew and small user of the application.

  ### 38. Easy Website Embeds and Smooth Recurring Donations

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 22, 2026

**What do you like best about Donorbox?**

Embed form in website. Recurring donation

**What do you dislike about Donorbox?**

Doesn't automatically claim gift aid. Can't customise form much

**What problems is Donorbox solving and how is that benefiting you?**

Recieving recurring donations with working gift aid declaration

  ### 39. Effortless Setup and User-Friendly Experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Thamara B. | ED, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 20, 2025

**What do you like best about Donorbox?**

It is easy to setup, integrate and interact with.

**What do you dislike about Donorbox?**

The fees is a little bit high especially for smaller organizations.

**What problems is Donorbox solving and how is that benefiting you?**

Donorbox is a trusted platform which is very important for credibility specially with organizations without a permanent venue where clients and users can find you.

**Official Response from Sindi Cele:**

> Hi Thamara,

Thank you for your feedback! We’re glad to hear that Donorbox’s ease of setup, integration, and user-friendly interface have made managing donations simple for your organization.

We also appreciate your note about fees. We understand that every dollar matters, especially for smaller organizations, and your input helps guide our ongoing efforts to provide the most value possible.

Thanks again for sharing your experience and for trusting Donorbox to support your fundraising!

  ### 40. Donorbox Rocks!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Josue R.

**Reviewed Date:** December 05, 2025

**What do you like best about Donorbox?**

Donorbox is an extremely cost-effective fundraising option that solves every problem for me. I love their customizable campaign designer tool, which allows me to offer my donors several options for donating. Additionally, the initial setup was very easy.

**What do you dislike about Donorbox?**

I have no suggestions for improvement at this time.

**What problems is Donorbox solving and how is that benefiting you?**

Donorbox is a cost-effective fundraising option that solves every problem. I love their customizable campaign designer tool, which allows me to offer my donors several options for donating.

**Official Response from Sindi Cele:**

> Hi Britni,

We’re so glad to hear Donorbox has been a great fit for your fundraising needs!

It’s wonderful to know that you’ve found the platform both cost-effective and easy to set up, and that the customizable campaign designer is helping you provide flexible giving options for your donors—that’s exactly what we aim for.

We truly appreciate you taking the time to share your feedback, and we’re here if you ever need support or have ideas in the future. Thank you for being part of the Donorbox community!

  ### 41. Convenient Charity Donation Platform

**Rating:** 3.5/5.0 stars

**Reviewed by:** Markus L.

**Reviewed Date:** November 11, 2025

**What do you like best about Donorbox?**

I appreciate Donorbox for providing an easy way for me to donate to different charities simultaneously. It's really convenient and saves me time. The platform is versatile and allows me to do a lot of things, which I find nice because it's very user-friendly. Every time I've used the website, it has worked perfectly, which I find impressive. Additionally, the initial setup of Donorbox was worryingly easy, further enhancing my experience with this service.

**What do you dislike about Donorbox?**

Nothing

**What problems is Donorbox solving and how is that benefiting you?**

Donorbox simplifies donating to multiple charities simultaneously, making it easy and efficient.

**Official Response from Sindi Cele:**

> Hi Markus,

Thank you for your wonderful feedback! We’re thrilled to hear that Donorbox has made donating easy, convenient, and reliable for you.

It’s great to know the platform’s versatility and simple setup have enhanced your experience. 

We really appreciate your support!

  ### 42. Setup Simplicity and Mobile Convenience Shine

**Rating:** 5.0/5.0 stars

**Reviewed by:** Karter T.

**Reviewed Date:** December 30, 2025

**What do you like best about Donorbox?**

I like how easy it is to set up Donorbox. As a mom, the convenience of being able to sign up on my phone swiftly is a great thing. It allows my supporters to donate in one place.

**What do you dislike about Donorbox?**

N/A

**What problems is Donorbox solving and how is that benefiting you?**

Donorbox allows my supporters to donate in one place. As a mom, I appreciate the convenience of signing up easily on my phone.

**Official Response from Sindi Cele:**

> Hi Karter,

Thank you for your feedback! We're so glad to hear that you found Donorbox easy to set up and that the mobile-friendly experience has made it convenient for you to manage everything on the go. It’s great to know your supporters can also donate easily in one place—that simplicity is exactly what we aim for.

We appreciate you sharing that you don’t have any downsides to note so far. If you ever need anything as you continue using Donorbox, feel free to reach out—we’re always happy to help!

  ### 43. One-Stop Shop for Donations and Ticketing

**Rating:** 5.0/5.0 stars

**Reviewed by:** Zachary O. | Senior Digital Project Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 10, 2026

**What do you like best about Donorbox?**

It’s a one-stop shop for donations and donation-based ticketing.

**What do you dislike about Donorbox?**

The UI can be a bit easier to use. But overall, helpful.

**What problems is Donorbox solving and how is that benefiting you?**

Nothing too crazy, it helps my 501c3 collect donations and is a great way for event ticketing for non-profit events.

**Official Response from Sindi Cele:**

> Hi Zachary,

Thank you for your feedback! We’re glad to hear that you find Donorbox to be a convenient “one-stop shop” for donations and donation-based ticketing—that kind of all-in-one functionality is exactly what we aim to provide.

We also appreciate your note about the UI. We understand that ease of use is especially important when managing fundraising and events, and your feedback is helpful as we continue refining and improving the user experience.

Thanks again for taking the time to share your thoughts!

  ### 44. New User with Limited Insights

**Reviewed by:** Leza M.

**Reviewed Date:** October 08, 2025

**What do you like best about Donorbox?**

I appreciate the security and ease of use that Donorbox offers.

**What do you dislike about Donorbox?**

I find it challenging to provide a thorough review of Donorbox as I am still a new user and not familiar enough with the platform. My current lack of regular usage means I haven't encountered any specific challenges or features to critique. My inability to offer detailed feedback or suggest improvements highlights a gap in my understanding of Donorbox, which may suggest a steeper learning curve or a need for a more intuitive onboarding process.

**What problems is Donorbox solving and how is that benefiting you?**

I use Donorbox to track donors, serving as a check on our accounting system, ensuring accuracy.

**Official Response from Sindi Cele:**

> Hi Leza,

Thank you so much for your feedback and for highlighting what you appreciate about Donorbox so far.

We also really appreciate you clarifying why you cannot offer detailed feedback. 

We'd love to get a chance to speak with you and show and guide you on your onboarding process. We’d love to hear more about any difficulties you may have faced or any questions you may have, so if it’s no trouble at all, please contact us at support@donorbox.org.

We can’t wait to hear from you!

  ### 45. Donerbox

**Rating:** 3.5/5.0 stars

**Reviewed by:** Martin B. | Auteur, Computer Games, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 22, 2025

**What do you like best about Donorbox?**

I like the easy integegration with wordpress. 

**What do you dislike about Donorbox?**

The design of the box could be more adjustable

**What problems is Donorbox solving and how is that benefiting you?**

Easy layout without any hassle to setup. Where you could use a 3d party gateway and make your own form for donations.

**Official Response from Sindi Cele:**

> Hi Martin,

Thank you for your feedback! We’re glad to hear that the WordPress integration has made using Donorbox easier for your organization.

We also appreciate your suggestion regarding design flexibility. Offering more adjustable options for the donation box is valuable feedback, and we’ll share it with our product team as we continue to improve the platform.

  ### 46. Easy Setup and Helpful Guidance with Donorbox

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 20, 2025

**What do you like best about Donorbox?**

It was pretty easy to set up Donorbox and emails came in about the next process that were helpful.

**What do you dislike about Donorbox?**

The use of Stripe wasn't clarified so I found it confusing. We already have 3 Stripe accounts. Finally I realized the there was a new Stripe account under the same email.

**What problems is Donorbox solving and how is that benefiting you?**

It's great to have a way to embed a donor link to our new fundraising site.

**Official Response from Sindi Cele:**

> Hi there,

Thank you for your review!

We’re glad to hear that you found Donorbox easy to set up and that the onboarding emails were helpful in guiding you through the process.

We also appreciate your feedback regarding Stripe. We understand how this can be confusing, especially if you already have multiple Stripe accounts. Just to clarify, each Donorbox account is connected to a single Stripe account. We’re sorry for any confusion this caused.

If you ever need help reviewing or managing your Stripe connection, feel free to contact our support team—we’d be happy to assist and help clarify your setup.

Thanks again for your support and for being part of the Donorbox community!

  ### 47. Unmatched Support and Effortless Simplicity

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jennifer S. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 30, 2025

**What do you like best about Donorbox?**

The simplicity. And the help support available is the absolute best.

**What do you dislike about Donorbox?**

Nothing. Everything has exceeded my expectations.

**What problems is Donorbox solving and how is that benefiting you?**

The ability to make it easy for people to donate, easy to connect to my webpage and easy to pull reports.

**Official Response from Sindi Cele:**

> Hi Jennifer,

Thank you for your wonderful feedback! We’re thrilled to hear that you find Donorbox simple to use and that our support team has been so helpful.

It’s great to know that your experience has exceeded expectations—we truly appreciate your kind words!

  ### 48. Effortless Fundraising with Donorbox

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User

**Reviewed Date:** February 14, 2026

**What do you like best about Donorbox?**

I find Donorbox easy to use, especially for collecting funds. I like using it for different campaigns. The initial setup was easy too.

**What do you dislike about Donorbox?**

Only English is available

**What problems is Donorbox solving and how is that benefiting you?**

I use Donorbox for easy collection of funds for fundraising campaigns.

**Official Response from Sindi Cele:**

> Hi there,

Thank you so much for taking the time to share your feedback. We're thrilled to know that you found Donorbox easy to use.

I would like to mention that Donorbox supports a wide variety of languages. We're more than happy to help you make the change. Please feel free to contact us anytime at support@donorbox.org.

We look forward to hearing from you!

  ### 49. My experience so far has been wonderful.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Melissa A. | Executive Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 20, 2025

**What do you like best about Donorbox?**

Ease of using and options available to me

**What do you dislike about Donorbox?**

I will cannot figure out how to imbed code

**What problems is Donorbox solving and how is that benefiting you?**

Provides a simple link that is easy to follow for donations

**Official Response from Sindi Cele:**

> Hi Melissa,

Thank you for your review!

We’re glad to hear you’re finding Donorbox easy to use and that the available options are working well for you.

We’re sorry to hear you’re having trouble with embedding the code. Please reach out to our support team—we’d be happy to help guide you step by step to get your donation form embedded correctly on your website.

Thanks again for your feedback and for being part of the Donorbox community!

  ### 50. Amazing tool for our community

**Rating:** 5.0/5.0 stars

**Reviewed by:** Seb B. | General Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 04, 2025

**What do you like best about Donorbox?**

People are delighted to use donor box to help our project. It is easy to set up and offers so many options. You can have something very simple and straightforward or you can opt for more sophisticated options. Brilliant!!

**What do you dislike about Donorbox?**

Because it offers so much It might be long at first to understand how to set things up for your need. The linking process with stripe wasn’t easy as well but I got there eventually.

**What problems is Donorbox solving and how is that benefiting you?**

We needed to have a platform that can gather information and gifts for our projects. Donorbox does that and it really helps.

**Official Response from Sindi Cele:**

> Hi Seb,

Thank you so much for taking the time to share your lovely feedback. We're delighted that you and your supporters love Donorbox!

Whenever you need help or have any questions, please feel free to contact us anytime at support@donorbox.org. We're here for you!


## Donorbox Discussions
  - [Is Donorbox a payment processor?](https://www.g2.com/discussions/is-donorbox-a-payment-processor)
  - [Does Donorbox take a cut?](https://www.g2.com/discussions/does-donorbox-take-a-cut)
  - [What is Donorbox?](https://www.g2.com/discussions/what-is-donorbox)
  - [Is Donorbox a CRM?](https://www.g2.com/discussions/is-donorbox-a-crm)
  - [Donorbox setup is simple and looks professional, but are the fees worth it?](https://www.g2.com/discussions/donorbox-setup-is-simple-and-looks-professional-but-are-the-fees-worth-it) - 1 upvote

- [View Donorbox pricing details and edition comparison](https://www.g2.com/products/donorbox/reviews?page=10&section=pricing&secure%5Bexpires_at%5D=2026-08-04+14%3A43%3A31+-0500&secure%5Bsession_id%5D=7b7debe4-ebbc-4dcb-96d1-923f6991e23a&secure%5Btoken%5D=4df4eafa7a21c7cd4094064b19c01d9dc53d2a7388c4147d27e0fa51a103b593&format=llm_user)
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  - [Stripe Terminal](https://www.g2.com/products/stripe-terminal/reviews)
  - [Wix](https://www.g2.com/products/wix/reviews)
  - [Wix Studio](https://www.g2.com/products/wix-studio/reviews)
  - [WordPress.com](https://www.g2.com/products/wordpress-com/reviews)
  - [WordPress.org](https://www.g2.com/products/wordpress-org/reviews)
  - [XAMPP Server on Windows 2016 + Apache Web Server + PhpMyadmin + MySQL](https://www.g2.com/products/xampp-server-on-windows-2016-apache-web-server-phpmyadmin-mysql/reviews)

## Donorbox Features
**Administration**
- Reporting
- Interaction Tracking
- Automation
- Donor Profiles

**Administration**
- User Dashboard
- Donor Profiles
- Reporting
- Templates
- Customization

**Constituent Management**
- Constituent Profiles
- Online Portal
- Donor Communications

**Fundraising**
- Campaign Management
- Online Donation Portal
- Event Planning
- Recurring Donations
- Peer-to-peer Fundraising
- Mobile Capabilities

**Donor Management**
- Moves Management
- Pledge Tracking
- E-Document Storage
- Acknowledgments & Communications

**Marketing Automation**
- Email Marketing
- Lead Management
- Campaign Management
- Marketing ROI Analytics

**Marketing**
- Email Marketing
- Direct Mail Tools

**Interoperability**
- Event Tracking
- Gift Tracking
- Fund Accounting

**Workflow Automation**
- Donor Prospecting
- Data Entry
- Task Delegation

**Reporting & Analytics**
- Reporting
- Dashboards
- Automated Reports

**Integrations**
- Accounting
- Fundraising
- Grant Management
- Sales POS

**Agentic AI - Nonprofit CRM**
- Autonomous Task Execution
- Cross-system Integration

## Top Donorbox Alternatives
  - [Givebutter](https://www.g2.com/products/givebutter/reviews) - 4.7/5.0 (2,155 reviews)
  - [Bloomerang CRM](https://www.g2.com/products/bloomerang-crm/reviews) - 4.6/5.0 (898 reviews)
  - [Bonterra Network for Good](https://www.g2.com/products/bonterra-network-for-good/reviews) - 4.6/5.0 (415 reviews)

