--- title: Docusign Reviews meta\_title: 'Docusign Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 2630 reviews by the users' company size, role or industry to find out how Docusign works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 2630 scale: '5' date\_modified: '2026-08-28' parent\_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # Docusign Reviews & Product Details Visit Website Docusign helps organizations connect and automate how they prepare, sign, act on and manage agreements. As part of the Docusign's Intelligent Agreement Mangement (IAM), Docusign offers eSignature, the world's #1 way to sign electronically on practically any device, from almost anywhere, at any time. Today, over a million customers and more than a billion users in over 180 countries use the Docusign Intelligent Agreement Management (IAM) to accelerate the process of doing business and simplify people's lives. Docusign helps your business: \* Send, sign and track agreements quickly and easily \* Boost customer satisfaction by providing a superior signing experience \* Standardize the agreement process \* Save time by reducing manual work \* Increase accuracy of agreements \* Integrate with your existing business systems But don’t just take our word for it. Check out these customer stories now to see why Docusign is the leading eSignature provider: https://www.docusign.com/customer-stories Why companies everywhere choose Docusign: \* Trusted by over a million customers and more than a billion users \* 80% of agreements completed in 24 hours (44% in \< 15 minutes) \*Saves an average of $36 per document compared to traditional paper processes \* 24/7 customer support \* 350+ integrations and APIs \*Docusign eSignature has the most 5-star reviews of any electronic signature product on Apple App Store, Google Play Store and Salesforce AppExchange \* Docusign eSignatures are secure, lawful and court-admissible * * * Product Website Docusign Seller [Docusign](https://www.g2.com/sellers/docusign) Discussions [Docusign Community](https://www.g2.com/products/docusign/discuss) Languages Supported Arabic, Bulgarian, Czech, Danish, German, Greek, English, Estonian, Persian, Finnish, French, Hebrew, Hindi, Croatian, Hungarian, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Serbian, Swedish, Thai, Turkish, Ukrainian, Vietnamese, Chinese (Simplified) Solution Type All-in-One Overview by Lauren Clawson ![Accenture](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Accenture") Used by Accenture and 2 others ##### Featured Companies [ ![Accenture](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Accenture") Accenture](https://www.g2.com/products/accenture/reviews)[ ![Influitive](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Influitive") Influitive](https://www.g2.com/products/jigsaw-interactive-influitive/reviews)[ ![Agentforce Marketing (formerly Salesforce Marketing Cloud)](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Agentforce Marketing (formerly Salesforce Marketing Cloud)") Agentforce Marketing (formerly Salesforce Marketing Cloud)](https://www.g2.com/products/agentforce-marketing-formerly-salesforce-marketing-cloud/reviews) Beta Show More ## Pricing Pricing provided by Docusign. ### Personal $10.00 1 User Per Month [ View More Pricing Information ](https://www.g2.com/products/docusign/pricing) ## Docusign Integrations (17) What do users say about integrations? Verified by Docusign [Show More Integrations](https://www.g2.com/products/docusign/integrations) ![Colby H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Colby H.") CH Colby H. Senior Manager, Marketing Operations Mid-Market (51-1000 emp.) 8/27/2026 "Docusign - sales machine at the cost of actual functionality & mature modern features." 0.5/5 What do you like best about Docusign? It does send documents, eventually. There are some features with IAM that are promising but are not mature features yet. Docusign is slow but reliable. Review collected by and hosted on G2.com. What do you dislike about Docusign? It has been the worst onboarding and implementation experience of my career. If you do not pay $$$$ for a 3rd party to help you implement you are just throwing money away for their CS onboarding team to "help" you. I wish they had an AI agent that could do that, honestly. If you integrate with Salesforce or plan to use in Salesforce in any way. I wouldn't recommend Docusign. They brag about it being the 2nd app on the SF App Exchange and now looking back, it makes sense that it's that old and appears to have never been updated since 2004. Review collected by and hosted on G2.com. What problems is Docusign solving and how is that benefiting you? They do have Workflows that our previous provider did not have. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Quennette A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Quennette A.") QA Quennette A. Client Engagement Associate Human Resources Small-Business (50 or fewer emp.) 7/15/2026 Guest users or non-business users of the software, not included in G2 scores. "DocuSign Streamlined Our Document Workflow and Saved Us Time" 5/5 What do you like best about Docusign? What I like best about DocuSign is how easy it is to send, sign, and manage documents without dealing with paper copies. The interface is straightforward, so it's quick to upload documents, add signature fields, and send them for signature. I also like being able to track the status of documents in real time and receive notifications when recipients have viewed or completed them. The automated reminders help reduce follow-up, and the platform's security and reliability give me confidence when handling important agreements. Overall, DocuSign has streamlined our document workflow and saved a significant amount of time. Review collected by and hosted on G2.com. What do you dislike about Docusign? I think some of the advanced features in DocuSign are hard to understand but just like other tools, once you're used to it - it can be very efficient and easy to use. Review collected by and hosted on G2.com. What problems is Docusign solving and how is that benefiting you? I think one of the best and easiest things that this tool has helped me with is how it removes all the challenges of managing document approvals and signatures, especially when you are working remotely and your colleagues/parties that need to sign the documents are far from each other. Speeds up the process and reduces turnaround time! Review collected by and hosted on G2.com. Show More 7/19/2026 Current UserValidated ReviewerSource: Organic ![Claire D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Claire D.") CD Claire D. Creator Apparel & Fashion Small-Business (50 or fewer emp.) 7/7/2026 "Fast, Secure Remote Signing with DocuSign—Agreements Done in Minutes" 5/5 What do you like best about Docusign? A speedy, secure way to have as many people as you need sign a document. It’s so much more efficient than emailing agreements around and waiting while they’re passed along; everything can be completed in minutes when all parties use instant remote signing from their device. Freedom! You can sign docs from anywhere you have a Wi‑Fi connection. No more running to the office for a PC, or dealing with a clunky old fax machine. I love using DocuSign, and I use it whenever I need an extra-secure chain of custody for document signing. Review collected by and hosted on G2.com. What do you dislike about Docusign? If someone in the chain of signatures makes a mistake, the whole process has to be started over from the beginning. It’s frustrating, but I understand it’s necessary to keep the process secure. Review collected by and hosted on G2.com. What problems is Docusign solving and how is that benefiting you? Managing the chain of custody and collecting signatures is cumbersome, and it’s nearly impossible to do efficiently without DocuSign. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic Review from User Profile ![Julia V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Julia V.") JV Julia V. Quality Compliance Manager Pharmaceuticals Enterprise (\> 1000 emp.) 4/27/2026 "Convenient, User-Friendly Document Signing and Collaboration" 4.5/5 What do you like best about Docusign? DocuSign is a great system to sign documents and collaborate with others in reviewing and signing documents at their convenience. DocuSign offers an option of adding the date of signature as well. It is very convenient to use and is user friendly. Review collected by and hosted on G2.com. What do you dislike about Docusign? The document sender needs to add a "text box" in the place where a signature is required for all users to sign and often those boxes are larger than needed and multiple user signatures are overlapping. The document sender needs to minimize the size of the "text box" prior to sending the document for signature in docusign and this is a bit inconvenient and there are no guidelines on how large or small the "text box" needs to be so signatures do not overlap. Review collected by and hosted on G2.com. What problems is Docusign solving and how is that benefiting you? DocuSign is used in many businesses to review and sign documents in real time. It is a very useful tool that can be used remotely by users in different countries. It provides the final document that is signed by all users and the electronic signatures are equivalent to wet-ink signatures. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Rishabh J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rishabh J.") RJ Rishabh J. Founder Consulting Mid-Market (51-1000 emp.) 4/24/2026 "Secure, Simple Contract Management with a Premium Client Experience" 4/5 What do you like best about Docusign? Docusing is secure and simple to use. It gives us tracking features, lets us send reminders from the platform, and serves as a single repository for all my contracts. On top of that, it feels professional and gives a premium impression to my clients. Review collected by and hosted on G2.com. What do you dislike about Docusign? I’d say the pricing is slightly on the higher side when you compare it with platforms like Zoho Sign, which also offer similar functionality. Review collected by and hosted on G2.com. What problems is Docusign solving and how is that benefiting you? Docusing is helping me send contracts and get authentic signatures from my client, which are valid, and it’s eliminating the need to use Adobe-like platforms for signing that don’t provide an envelope or a more widely accepted form of marking. I feel more secure this way, because I’m signing a binding contract. The platform is also simple to use and saves me time. It remembers my signature and company details, so I don’t have to enter them every time. It also gives me the ability to write emails right from the platform, with customization and personalization options. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Agatha S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Agatha S.") AS Agatha S. Business Process Operation Mid-Market (51-1000 emp.) 5/5/2026 Business partner of the seller or seller's competitor, not included in G2 scores. Guest users or non-business users of the software, not included in G2 scores. "Reliable, Secure, and Feature-Rich eSignatures with Seamless Integrations" 4/5 What do you like best about Docusign? What I like best about DocuSign is its reliability and comprehensive feature set, including advanced workflows, strong security and compliance, and seamless integrations with many tools, all supported by an intuitive interface that makes managing and signing documents efficient and professional. Review collected by and hosted on G2.com. What do you dislike about Docusign? its high cost, especially with per-envelope or per-user pricing, along with a somewhat complex setup for advanced workflows and features, and limited flexibility compared to open-source alternatives. Review collected by and hosted on G2.com. What problems is Docusign solving and how is that benefiting you? DocuSign solves the inefficiency, cost, and risk of traditional paper-based agreements by digitizing the entire signing process, eliminating the need for printing, scanning, and physical storage while enabling documents to be signed anytime and anywhere; this also improves security through encryption and audit trails, provides real-time tracking and visibility of document status, and integrates seamlessly with other business tools, ultimately benefiting users by speeding up turnaround times, reducing operational costs, supporting remote work, increasing accuracy and compliance, and creating a more streamlined and environmentally friendly workflow. Review collected by and hosted on G2.com. Show More 7/7/2026 Validated ReviewerSource: Organic Review from User Profile ![Michelle H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michelle H.") MH Michelle H. Administrative Support Person/ Scheduler Small-Business (50 or fewer emp.) 7/21/2026 Guest users or non-business users of the software, not included in G2 scores. "DocuSign Makes Signing, Emailing, and Faxing Documents Easy" 5/5 What do you like best about Docusign? I’ve used Docusign several times, and it’s been great because it offers more than just document signing. I was able to email documents to other people and fax them as well, which made the whole process easier. I also like that it’s available through Google doc’s, so I can access it there when I need to. Review collected by and hosted on G2.com. What do you dislike about Docusign? There wasn't anything specific that I disliked. Review collected by and hosted on G2.com. What problems is Docusign solving and how is that benefiting you? DocuSign was very helpful after my father passed away and we needed to sign and fax documents to various companies. I also like that it saves your documents in addition to sending them, so everything is kept in one place. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Ahmad J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ahmad J.") AJ Ahmad J. ICT Specialist 2 Information Technology and Services Enterprise (\> 1000 emp.) 6/10/2026 "Docusign Makes Secure, Anytime Signing Fast and Paperless" 5/5 What do you like best about Docusign? it simplifies and accelerates the signing process. and eliminates the need for physical paperwork, ensures documents are securely handled, and allows agreements to be completed anytime, anywhere. This convenience saves time, reduces errors, and makes collaboration with clients and partners much smoother. specially after Covid the need for automating all the process and making it online was crucial for each organization, signing documents and in the order wanted was very easy on Docusign, in addition to this you can create templates for certain paperwork to even make the signing process much easier and faster. and the pricing of this solution is not expensive. Review collected by and hosted on G2.com. What do you dislike about Docusign? you will need to have premium tier to have the all the features Docusign can offer Review collected by and hosted on G2.com. What problems is Docusign solving and how is that benefiting you? DocuSign addresses the delays of slow, paper-based agreement processes by digitizing signatures and related workflows. It helps ensure documents are signed securely, tracked in real time, and accessible from anywhere, making the overall signing process smoother and easier to manage. Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise. G2 IconValidated ReviewerSource: G2 invite ![Jill S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jill S.") JS Jill S. Executive Assistant and Marketing Coordinator Banking Small-Business (50 or fewer emp.) 6/2/2026 "Convenient, Secure Signing for Both Quick and Complex Documents" 5/5 What do you like best about Docusign? The convenience and the security. It's easy to pop a quick document in for signature, but if you have a more complex document project, that's easy to do as well. Review collected by and hosted on G2.com. What do you dislike about Docusign? The updated bulk send feature was a learning experience for me and it seems a little out of order. Often times I have made my own CSV spreadsheet before realizing I need to use the sample provided by DocuSign. If that was offered earlier in the process I think that would help more. Review collected by and hosted on G2.com. What problems is Docusign solving and how is that benefiting you? Using DocuSign keeps me from having to print documents for an employees that needs to be reviewed and signed annually. Moving the process to DocuSign, and being able to add the fields to fill out, the checkboxes, and the rules to make sure items aren't skipped has been a great timesaver for me as well as cutting down on paper and filing! I also have a lot of meeting minutes and resolutions that need signatures and it's so efficient to have those signed electronically. I know our organization also utilizes DocuSign heavily for our members and I don't think I've ever heard anyone complain about its use. The security is also obviously very important, and I always feel safe using DocuSign. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Thank You page ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") AI Verified User in Information Technology and Services Mid-Market (51-1000 emp.) 5/27/2026 ""Docusign Transformed Our Entire Document Workflow Across Every Team"" 4.5/5 What do you like best about Docusign? Docusign has revolutionized document management in our company. Such is the excellence of its UI/UX design that our least IT-savvy employees can operate the software without any assistance. Each morning, we receive signed offer letters from our HR department within an hour, whereas earlier it used to take about 3 days. We now get to send and close contracts via Salesforce and Google Drive within just one day without having to move from one platform to another. It offers consistent fast performance even with big files. Docusign’s onboarding and customer support has assisted us in setting up templates in minutes, and the response times for chat support are also very fast. Its smart field detection AI feature saves us a lot of time each day in placing signature fields. Based on the savings in man-hours per week, it is definitely worth its money Review collected by and hosted on G2.com. What do you dislike about Docusign? The major issue is in pricing since when it comes to quarter-end we will be submitting around 50 contracts in one go, so the cost per envelope will add up fast, and there is no middle-tiered option that works for growing businesses. Onboarding and support regarding advanced features like bulk email submission and PowerForms were not very guided; a quick walkthrough would have saved me many hours reading through help files. Regarding the user experience aspect, the recipient experience leaves something to be desired because our older clients often get calls from our clients asking them what they need to do to finish signing off on their end. Finally, the AI/Intelligence functionality like clause recognition and contract analytics is restricted to enterprise-level pricing option only. Review collected by and hosted on G2.com. What problems is Docusign solving and how is that benefiting you? In terms of vendor agreements, it used to take 3 to 4 days with processes like printing, scanning, and courier services before Docusign came into play. But now that is achieved within a day and even during the call sometimes. The HR department does not have to worry about collecting signed offer letters anymore as all documents will be submitted digitally and the signatures would be returned in hours. The Salesforce integration particularly benefited our sales department in signing deals within no time. During a compliance audit last quarter, the entire process of pulling every signed document with a full timestamp was completed within minutes. The efficiency and the audit process was a piece of cake. The use of AI smart fields helps us save time on setting up every document. We can confidently say we saved 12 to 15 hours a week since the beginning of its usage. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic Review from User Profile ## Questions about Docusign? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Docusign ](https://www.g2.com/products/docusign/discussions/new) ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • Last activity over 3 years ago What is the difference between an electronic signature and a digital signature? 3 Upvotes 5 [ Join the conversation ](https://www.g2.com/discussions/electronic-vs-digital-signature) ![Pete W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pete W.") PW Pete Weinman • Last activity over 4 years ago What alternatives to docusign do you recommend? 2 Upvotes 2 [ Join the conversation ](https://www.g2.com/discussions/what-alternatives-to-docusign-do-you-recommend) [ View all Discussions ](https://www.g2.com/products/docusign/discuss) ## Pricing Options Pricing provided by Docusign. ### Personal $10.00 1 User Per Month ### Business Pro $40.00 1 User Per Month ### Standard $25.00 1 User Per Month [ View More Pricing Information ](https://www.g2.com/products/docusign/pricing) Docusign Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_655078e0d371d8c5d65524f6ae30a0ba/adobe-acrobat-sign.png "Product Avatar Image") Adobe Acrobat Sign 4.4/5(1,070) [ Compare Now ](https://www.g2.com/compare/adobe-acrobat-sign-vs-docusign) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_c9c02185b2606c5e58ac5c37522d55fe/pandadoc.png "Product Avatar Image") PandaDoc 4.7/5(3,741) [ Compare Now ](https://www.g2.com/compare/docusign-vs-pandadoc) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_8d8fe2c631bf55ab732993c7a5ace9ca/onespan-sign.jpg "Product Avatar Image") OneSpan Sign 4.7/5(787) [ Compare Now ](https://www.g2.com/compare/docusign-vs-onespan-sign) ##### ##### Docusign Features Platform Custom Branding User, Role, and Access Management Performance and Reliability Signature Process Document Signing Reminders and Expirations Sign-In Process Security and Scalability Regulatory Compliance Signature History and Audit Enterprise Scalability [ View More Features ](https://www.g2.com/products/docusign/features) ## Top-Rated Alternatives [ ![OneSpan Sign](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "OneSpan Sign") OneSpan Sign 4.7/5(787) ](https://www.g2.com/products/onespan-sign/reviews) [ ![Xodo Sign](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Xodo Sign") Xodo Sign 4.8/5(2,833) ](https://www.g2.com/products/xodo-sign/reviews) [ ![Foxit eSign](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Foxit eSign") Foxit eSign 4.6/5(1,480) ](https://www.g2.com/products/foxit-esign/reviews) [ View All Alternatives ](https://www.g2.com/products/docusign/competitors/alternatives) ##### Categories on G2 [SAP Store](https://www.g2.com/categories/sap-store)[E-Signature](https://www.g2.com/categories/e-signature)[E-Signature APIs](https://www.g2.com/categories/e-signature-apis) [Google Workspace Office Tools](https://www.g2.com/categories/google-workspace-office-tools) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Most popular user session replay software](https://www.g2.com/discussions/most-popular-user-session-replay-software)[What RASP tools give a mid-size engineering team production-grade runtime protection without requiring a dedicated security engineer to tune and maintain the rules?](https://www.g2.com/discussions/what-rasp-tools-give-a-mid-size-engineering-team-production-grade-runtime-protection-without-requiring-a-dedicated-security-engineer-to-tune-and-maintain-the-rules)[Is a dedicated digital communications governance platform worth it for a mid-size financial services firm?](https://www.g2.com/discussions/is-a-dedicated-digital-communications-governance-platform-worth-it-for-a-mid-size-financial-services-firm) [What are the highest rated database comparison tools for staging-to-production workflows where deployment errors must be eliminated?](https://www.g2.com/discussions/what-are-the-highest-rated-database-comparison-tools-for-staging-to-production-workflows-where-deployment-errors-must-be-eliminated)[Which Expense Management systems avoid approval backlogs that frustrate employees waiting for reimbursement?](https://www.g2.com/discussions/which-expense-management-systems-avoid-approval-backlogs-that-frustrate-employees-waiting-for-reimbursement)[Pros and Cons Details](https://www.g2.com/products/docusign/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)